Best Outbound Call Tracking Software - Page 10

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+2.51%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 120,300+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Orum, Nooks, Quo, Salesforce Sales Cloud, Aircall, CloudTalk, and Salesloft.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=orum&focus%5B%5D=nooks&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=salesloft)

Waybeo

Waybeo is an Inbound phone lead acceleration platform with Call tracking and analytics.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Waybeo?

  • Seller: VBHC
  • Year Founded: 2010
  • HQ Location: Trivandrum, IN
  • Twitter: @Waybeo
    105 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Waybeo?

What Are G2 Users Discussing About Waybeo?

Yadaphone

Yadaphone is a modern VoIP solution built for organizations that need reliable, low-cost international calling without the overhead of traditional telecom infrastructure. It delivers a familiar Skype-style experience - direct dialing to landlines, mobile numbers, and toll-free lines from any browser. No app installs, no subscriptions. Just pay-as-you-go credit with enterprise features.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Yadaphone?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Yadaphone?

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BillingFinity

BillingFinity is a call accounting software that allows to automatically track, record, and report how much time is spent on calls, see the call origin and destination, manage heavy volume calls, saving costs in bill back and locating fraud calls, identify telecom expenses. It also provides call volume and trunk usage graphs that help to keep customers telecom budget on track.

Who Is the Company Behind BillingFinity?

  • Seller: Tele-Finity
  • Year Founded: 2005
  • HQ Location: Amman, JO
  • Twitter: @TeleFinity
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

BillRun- Call Generator

BillRun is the best revenue assurance software vendor for telecom. Learn how our open source software can help you increase telecom revenue.

Who Is the Company Behind BillRun- Call Generator?

  • Seller: BillRun
  • Year Founded: 2012
  • HQ Location: Tel Aviv, IL
  • Twitter: @BillRun_billing
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Booking-Bot

Booking-Bot is an appointment-setting platform for businesses that buy or generate leads, especially home services companies. It puts calling, AI texting, and follow-up in one system, so an unanswered first call doesn't turn into a forgotten lead. Most teams split a single lead conversation across a dialer and a separate texting tool. Booking-Bot replaces that with one workspace where callers read the text history, make the call, record the result, and book the next step. When a call goes unanswered, AI texting keeps the conversation moving. Callbacks the homeowner asks for land automatically in the Dial Queue, and AI voice can call on eligible scheduled callbacks if a caller misses the window. Booking-Bot comes in two models that can run side by side: Platform: Your own callers work leads through the Dial Queue, AI texting, voice fallback, and scheduling. Plans are based on a monthly lead allocation, which can include live leads, aged leads, or both. AI activity and AI-booked appointments within your plan are included. An SMS-only setup is available for teams that want to keep their existing dialer. Managed: Booking-Bot's callers and AI handle outreach, qualification, and booking within an agreed scope, and you pay per successful outcome. Your team just takes the appointments. Reporting shows which lead sources and geographies turn into appointments, what happened to leads that didn't book, and what an appointment really costs once lead spend, software, and caller time are added up. Booking-Bot can also revive aged lead lists: stalled quotes, inquiries nobody reached, and homeowners who weren't ready yet. Setup is hands-on. The Booking-Bot team connects your lead sources, CRM, and calendar, handles phone numbers and messaging registration, configures the AI conversations for your business, and trains your team on the queue and dashboard.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Booking-Bot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Booking-Bot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Booking-Bot?

Call Accounting Mate

Call Accounting Mate is a browser-based telephone call accounting solution with an integrated scheduler, emergency notification, and web server.

Who Is the Company Behind Call Accounting Mate?

Call Accounting Pro

Call Accounting is a call accounting software that features old call logs management, call detail report generation, and NADP compliance for all types of communications tracking.

Who Is the Company Behind Call Accounting Pro?

  • Seller: Comm One
  • Year Founded: 1989
  • HQ Location: Draper, US
  • Twitter: @CommOneSoftware
    11 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Callback Tracker

The Callback Tracker is an essential tool for any business that promotes its services online. It helps initiate a conversation between you and your potential clients, and makes sure that they won't leave without a way for them to connect with you again later.

Total Reviews: 1

How Do G2 Users Rate Callback Tracker?

  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Callback Tracker?

Who Uses This Product?

  • Company Size: 100% Small

What Are G2 Users Discussing About Callback Tracker?

Callbright- Inbound and Outbound Lead Management

Can we ask you a personal question? How are your lead generation and customer retention tactics working for you? How do you prove call attribution? If you don’t quite know the answer, it’s OK. You’ve come to the right place. Our lead measurement solutions, reporting tools and staff training services will help you gauge your business performance and… well, make it much better. Sound good? We thought so.

Who Is the Company Behind Callbright- Inbound and Outbound Lead Management?

Caller Desk

Caller Desk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. Caller Desk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of Caller Desk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound and outbound calls by reducing the need for manual intervention, saving time and improving workflow. Call Tracking & Analytics: Tracks customer calls in real-time and provides valuable insights through data analytics, helping businesses optimize their customer service. CRM Integration: Integrates seamlessly with existing CRM systems, ensuring that customer data is synced and up to date, which enhances communication and customer relationship management. Multi-channel Communication: Provides voice, SMS, and email services, ensuring that businesses can engage with customers across different channels on one unified platform. Benefits: Increased Efficiency: Automating call handling and routing ensures quicker response times and less manual effort for your team. Scalability: Caller Desk is adaptable to the needs of businesses ranging from small startups to large enterprises. Data-driven Decisions: With real-time call tracking and analytics, businesses can make informed decisions based on detailed communication metrics. Improved Customer Experience: The IVR system and automation features lead to quicker, more personalized responses, enhancing the overall customer interaction process.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Caller Desk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Caller Desk?

  • Seller: Caller Desk
  • Year Founded: 2016
  • HQ Location: NOIDA, IN
  • Twitter: @CallerDesk
    51 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About Caller Desk?

AI-generated summary from verified user reviews

Pros
  • Users find the call automation feature of Caller Desk to be highly beneficial and time-saving.
  • Users appreciate the seamless communication integration of Caller Desk, ensuring organized interactions within their CRM.
  • Users value the seamless CRM integration of Caller Desk, which keeps communications organized and efficient.
  • Users value the easy integrations of Caller Desk, keeping all their communication organized and efficient.
  • Users love the variety of features and call automation provided by Caller Desk, enhancing their communication efficiency.
Cons
  • Users find the difficult setup process comprehensive, but it can be time-consuming to complete.
  • Users note a learning curve in mastering features, but find the support provided helpful and manageable.
  • Users find the setup process time-consuming, as it involves comprehensive configurations but ensures everything is properly set up.
  • Users find the time-consuming setup process makes it challenging to start using Caller Desk efficiently.

What Are Recent G2 Reviews of Caller Desk?

Call Insights

Empower your Operations with SIM-based Calling & Call Analytics. Unified Call View: Instantly see all call statuses and missed call details. Track teams by SIMs, analyze call volumes, and highlight top customers by call metrics.

Who Is the Company Behind Call Insights?

  • Seller: Elision TechnoLab
  • Year Founded: 2007
  • HQ Location: Gujarat, India
  • Twitter: @elisiontec
    390 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    124 employees on LinkedIn®

CallPal

CallPal is outbound calling software for sales teams whose CRM never shipped a dialer. Reps click to call from a contact record or power-dial a saved campaign, every call is recorded and logged straight back to the CRM record it came from, and managers can listen, whisper or barge into a call while it is happening. It connects natively to the CRMs the larger calling platforms treat as an afterthought — Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble and Less Annoying CRM — as well as HubSpot, Pipedrive, Zoho CRM and noCRM.io, plus CSV and Excel import for anything else. Contacts sync in, call activity goes back out. CallPal is bring-your-own-carrier. Every organisation connects its own SIP trunk, so calls are billed by your carrier at your rate and CallPal never resells a minute or marks one up. Your phone numbers stay yours, and every outbound call presents a company number rather than a rep's own line. Step-by-step guides cover Telnyx, Twilio, Flowroute and VoIP.ms, and any standard SIP trunk works. Everything runs in the browser. The softphone is built in, so there is nothing to install and no desk phone to provision. Compliance is built into the call itself. A recording disclosure can play to the person you call before the call connects, every number is checked against your do-not-call list before it is dialled, and campaigns only dial inside the calling hours you set. Reps can pause their own recording when a caller reads out sensitive details, and a voicemail drop leaves a prerecorded message on an answering machine with one click. Managers get a live board of active calls and team analytics: total calls, answer rate, talk time and ring time, each compared with the previous period. Roles and permissions decide who can call, who can supervise and who can change settings. Deliberately outbound only: no inbound routing, no IVR, and no predictive dialing. One call per rep, with the rep on the line before it rings. Plans start at $19 per user per month, with a 14-day free trial and no card required.

Who Is the Company Behind CallPal?

CallScaler

CallScaler offers an easy way to start and scale your call tracking campaigns with the most competitive rates in the industry.

Average Rating: 4.5/5.0

Total Reviews: 2

Who Is the Company Behind CallScaler?

  • Seller: CallScaler
  • Year Founded: 2019
  • HQ Location: Encinitas, US
  • Twitter: @CallScaler
    4 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of CallScaler?

What Are G2 Users Discussing About CallScaler?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 16, 2026