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DCDial

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2 reviews
  • 1 profiles
  • 6 categories
Average star rating
5.0
Serving customers since
2012

Profile Name

Star Rating

2
0
0
0
0

DCDial Reviews

Review Filters
Profile Name
Star Rating
2
0
0
0
0
Verified User in Accounting
AA
Verified User in Accounting
12/25/2020
Validated Reviewer
Review source: Organic

Best dialer to speed incoming call volume

Functionality is huge. A lot of power to build special campaigns at your finger tips.
Verified User in Financial Services
AF
Verified User in Financial Services
08/30/2020
Validated Reviewer
Verified Current User
Review source: Organic

Best customer service

The platform is very advanced, but my favorite aspect of DCDial is by far their customer service! The DCDial team has built custom features at our request. Special thanks to Haze and the rest of the customer support team!

About

Contact

HQ Location:
Atlanta, US

Social

@dcdialapp

What is DCDial?

DCDial is a communication platform that specializes in offering dialing solutions tailored for businesses aiming to enhance their client interaction and outreach efficiencies. Their services primarily focus on call center operations, providing tools that automate and streamline the process of making large volumes of calls. This is particularly useful for telemarketing, customer support, and campaign management scenarios where high call volumes are common. The platform includes features such as predictive dialing, which significantly reduces waiting time between calls, and thus maximizes the productivity of call center staff.At DCDial, the emphasis is on ease of use, scalability, and integration capabilities, allowing businesses of different sizes and sectors to optimize their call operations seamlessly with their existing systems. Their solutions are designed to improve connection rates and provide detailed analytics, which can offer insights into call patterns, agent performance, and customer engagement.

Details

Year Founded
2012