# Jet Call Tracker Reviews **Vendor:** Jet Interactive **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.6/5.0 **Total Reviews:** 7 ## About Jet Call Tracker Jet Interactive is Australia's premier call tracking and conversation intelligence platform, purpose-built for businesses that need more than a basic phone number tracker. Unlike US-based alternatives such as CallRail, Jet Interactive is Australian-owned and operated, meaning local support, local infrastructure, and a product roadmap shaped entirely by Australian market needs. Superior Reporting & Open APIs Where other platforms offer limited exports and rigid dashboards, Jet Interactive delivers reporting that goes as deep as your business demands. Flexible APIs let you push call data to any destination — your BI tools, data warehouse, or custom dashboards — without limitations. Whether you're a solo marketer or an enterprise data team, Jet Interactive gives you the call data infrastructure to build on. End-to-End CRM Integrations Jet Interactive integrates deeply with leading CRMs so that every call, outcome, and attribution touchpoint flows directly into your sales pipeline. No manual data entry, no lost leads, and no gaps between your marketing and sales data. From the first ad click to a closed deal, every interaction is captured, attributed, and synced automatically — giving your team a complete and accurate picture of what's driving revenue. Enterprise Telephony That Goes the Distance For larger organisations, Jet Interactive goes well beyond software. Full SIP trunking support means Jet Interactive connects natively with your existing phone infrastructure, eliminating the need for costly rip-and-replace projects. Native integration with enterprise platforms including Genesys means your contact centre and call tracking data work together seamlessly — giving operations, sales, and marketing teams a unified view of every call. AI-Powered Conversation Intelligence Every call is automatically transcribed and summarised, so teams spend less time reviewing recordings and more time acting on insights. Sentiment analysis scores each call automatically, flagging at-risk leads, identifying high-performing interactions, and giving managers the visibility they need to coach effectively and respond quickly. Built for Marketing Agencies Jet Interactive gives agencies a single platform to manage call tracking across every client account. White-label reporting, multi-account dashboards, and granular attribution data make it easy to prove ROI and justify ad spend. See exactly which campaigns, keywords, and channels are driving phone calls — and bring that data to every client conversation with confidence. Australian-Owned, Australian-Supported Every Jet Interactive customer is supported by a team based in Australia. No offshore queues, no timezone friction — just fast, knowledgeable help from people who understand your market, your integrations, and your business environment. Key Features: - Dynamic number insertion (DNI) for accurate source attribution - Campaign, keyword, channel & landing page tracking - Advanced reporting with fully flexible API access - End-to-end CRM integrations with automated data sync - SIP trunking for seamless telephony infrastructure connection - Native Genesys and enterprise phone system integration - AI call transcription and automated call summaries - Sentiment analysis and call quality scoring - Multi-account management for agencies and enterprise - White-label reporting for agency client delivery - Australian owned, hosted, and locally supported ## Jet Call Tracker Reviews ### 1. Tech on your fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Riya A. | Marketing Operations Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Jet Call Tracker?** As an analyst, I schedule different sets of email campaigns as well. So this application has been proven very helpful into providing me the accurate reason of the leads call. For instance - what particular ad or page has made them call. There are also few filters which makes the work easier. **What do you dislike about Jet Call Tracker?** I haven't found anything yet that I would consider as a downside. **What problems is Jet Call Tracker solving and how is that benefiting you?** This application has some of the best inbuilt dashboard features which in my opinion makes my work so much easier and also helps my team mates to get the accurate information. ### 2. Good call monitoring software **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Jet Call Tracker?** The user-friendly design enhances the overall experience, making it easy to navigate and manage calls efficiently. **What do you dislike about Jet Call Tracker?** The learning curve for new users could be smoother; it took me a bit to fully grasp all the features. **What problems is Jet Call Tracker solving and how is that benefiting you?** It aids in tracking marketing campaign effectiveness, enabling me to allocate resources strategically and maximize the return on investment. ### 3. Great for capturing all leads and call activity at **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Jet Call Tracker?** I like that we could use this application to turn our phones, computers and mobiles into business phones with the click of a button. It was also great to be able to record any of these calls. **What do you dislike about Jet Call Tracker?** The only downside is that if you are having any issues with your Wi-Fi then you cannot use this application. So for temporary outages we have to have a back up plan that is not as rich in features. **Recommendations to others considering Jet Call Tracker:** Definitely try to free trial to see if it is right for you and take advantage of support. Overall the analytics are pretty straightforward and if you are a new business this could really help. **What problems is Jet Call Tracker solving and how is that benefiting you?** For marketing purposes we are able to track where are calls are coming from-what is driving contact with our business. We are able to trouble shoot areas where we can be more productive. ### 4. why i like Jet Online Call Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed G. | cs agent, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Jet Call Tracker?** great dashboard easy to understand and easy to use , the Call Tracking is great counting how many calls and the live Tracking is great and also the keywords, and i love that it recorded what customer chose on the IVR its just great **What do you dislike about Jet Call Tracker?** there is nothing i dislike to be honest it just great **What problems is Jet Call Tracker solving and how is that benefiting you?** it helps me understand my sales and also my clicnt ### 5. Exactly what we were looking for. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Jet Call Tracker?** We really enjoy the dashboard that shows all the calls that were tracked. **What do you dislike about Jet Call Tracker?** I wish their support team could be a little quicker, but calling support is really a rare thing for us. **Recommendations to others considering Jet Call Tracker:** Know what you need... Jet is highly specialized. **What problems is Jet Call Tracker solving and how is that benefiting you?** Tracking our sales calls has always been something we desired. ### 6. Best in business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Jet Call Tracker?** Call tracking with Jet interactive shows what marketing and advertising, down to keyword level is driving every call to our business. **What do you dislike about Jet Call Tracker?** Sometimes it's got hanged and sometimes crashed also. **What problems is Jet Call Tracker solving and how is that benefiting you?** I was tracked the call for user the best part is tracking system which helps call centers & marketers track the source ### 7. The best call tracker for measuring sales uplift! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Jet Call Tracker?** All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng. **What do you dislike about Jet Call Tracker?** Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need. **Recommendations to others considering Jet Call Tracker:** This is so much better than normal call trackers. You need to get sophisticated with your call tracking, learn the difference between a lead and a sale! **What problems is Jet Call Tracker solving and how is that benefiting you?** This lets me see where actual sales are generated, not just leads. We know which advertising channels turn into sales, and that's way more useful in allocating our advertising spend for clients. ## Jet Call Tracker Discussions - [What is Jet Online Call Tracker used for?](https://www.g2.com/discussions/what-is-jet-online-call-tracker-used-for) - [View Jet Call Tracker pricing details and edition comparison](https://www.g2.com/products/jet-call-tracker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+14%3A09%3A29+-0500&secure%5Bsession_id%5D=d3f0bbf0-e710-4119-ab52-4f20062ec9d6&secure%5Btoken%5D=a82537b2c9887a0a7636e3b25a4400601a27c343d15dff52086f80326df146f3&format=llm_user) ## Jet Call Tracker Features **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Contacts** - Personalization - Information Locater - Record Prospect Data **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Jet Call Tracker Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,353 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,783 reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) - 4.6/5.0 (461 reviews)