---
title: Descartes Aljex Reviews
meta_title: 'Descartes Aljex Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 432 reviews by the users' company size, role or industry
  to find out how Descartes Aljex works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 432
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date_modified: '2026-07-22'
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---

# Descartes Aljex Reviews
**Vendor:** Descartes Systems Group  
**Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 432
## About Descartes Aljex
Descartes Aljex™ is the premier SaaS-based transportation management platform for brokers and 3PLs. Descartes Aljex™ is a scalable cloud-based transportation management system (TMS) that hosts a sizable network of brokers, 3PLs, shippers, and intermodal users who seamlessly and automatically orchestrate millions of freight shipments every year.



## Descartes Aljex Pros & Cons
**What users like:**

- Users value the **ease of use** in Descartes Aljex, highlighting its intuitive interface and easy feature integration. (64 reviews)
- Users appreciate the **intuitive interface and automation features** of Descartes Aljex, enhancing productivity and simplifying logistics tasks. (31 reviews)
- Users appreciate the **intuitive and efficient user interface** of Descartes Aljex, enhancing their overall logistical workflow. (22 reviews)
- Users highlight the **improved efficiency** of Descartes Aljex, benefiting from automation and a user-friendly interface. (20 reviews)
- Users appreciate the **simplicity and ease of use** of Descartes Aljex, making it a preferred TMS choice. (18 reviews)
- Load Management (17 reviews)
- Users appreciate the **efficient tracking** capabilities of Descartes Aljex, streamlining processes and improving organization. (14 reviews)
- Navigation Ease (13 reviews)
- Carrier Management (12 reviews)
- Document Management (10 reviews)

**What users dislike:**

- Users notice the **slow speed** of Descartes Aljex, especially when processing large data sets, impacting overall efficiency. (12 reviews)
- Users experience **slow performance** with Descartes Aljex, particularly during invoicing, affecting overall efficiency. (10 reviews)
- Users find the **design issues** of Descartes Aljex, like its dated UI and rigid workflows, frustrating. (9 reviews)
- Users find Descartes Aljex to be **not user-friendly** , with frequent logouts and limited load management functionality. (8 reviews)
- Users find the **complex usability** of Descartes Aljex challenging, particularly for new users and those unfamiliar with Excel. (7 reviews)
- Users report **lagging issues** with Descartes Aljex, affecting performance, save times, and reliability during use. (6 reviews)
- Users find the **outdated interface** of Descartes Aljex frustrating and lacking modern technological features for better control. (6 reviews)
- Poor Interface Design (6 reviews)
- Tracking Issues (6 reviews)
- Users face **load management issues** that complicate operations and can slow down their workflow significantly. (5 reviews)

## Descartes Aljex Reviews
  ### 1. Ops Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jefferson  M. | Ops Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

It is a user-friendly platform that simplifies and enhances the management of daily operations

**What do you dislike about Descartes Aljex?**

At times, it may take longer than expected to load the necessary information

**What problems is Descartes Aljex solving and how is that benefiting you?**

The coordination of loads between carriers and customers

  ### 2. Smart and Inteligent software, worked very well for me

**Rating:** 5.0/5.0 stars

**Reviewed by:** sadaf z. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

I never got to know the help for this software, its that good. This software is easy to use and time saving. Everything is a click away. 

Also It has everything covered, my drivers records, customers and all of my shipments, what else we need from a everyday work software. As a freight broker , I highly recommend this software to everyone else from this industry .

it is a great transportation management software. Useing this from 2 years and many more to go.

**What do you dislike about Descartes Aljex?**

No dislikes as of now. Sometimes it takes time to load a page. But thats probably the Internet.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Usually the shipments which I do , have same pickup and delivery locations , so it allow me to repeat shipments and it makes my work so easy , I can track my carriers so easily with this software and the tracker gets updated in every 10-15 mins . 
And even if i want , it allows to me edit whenever I want . Its simple and I like that about it.

  ### 3. Best product to Manage Logistical tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harvin S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

Descartes Aljex is a mutlipurpose software that helped me alot with all my business requirements in terms of Brokerage and accounting. It allows to manage tools which are easy to implement when we need to make rate confirmations and profit margins. Whether to keep a record of client or a carrier, it gives easy access to send information separately to both of them. Its margin function is easily integrated to set a specific target required when profit in the business is utmost priority. Every function of Aljex is meant to create ease in the business for accounting where tools are in integrated to manage and sort everyone's requirement. I use this software on daily basis whenever a new shipment is prepared on this software. Although it is ready to support when we login but customer support is always prepared to help me when required, I ususally get timely updates from the customer support.

**What do you dislike about Descartes Aljex?**

This software has zero dislikes, always ready to help me.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps me to track every shipment along with location, it manages accounting and provide regular updates for accounts payble and accounts receivable, it starts very quickly and easy for hands on.

  ### 4. It is quite simple to create and modify shipments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Merry K. | Logistics Company, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

Aljex is the greatest programme for everyone, in my opinion, having been used for the past five years.
Aljex makes it very simple for me to provide my client with updates on the driver's whereabouts via Macropoint as a goods broker. Also, because of Aljex's tracking technology, a broker can stop pestering the driver by phoning him to find out where he is.
It is also really simple to use and put into practice; after a while, aljex becomes second nature to me, so I can build a shipment and book the carrier by delivering frequent rate confirmations in a matter of minutes.
The customer service is prompt and really helpful, and integrating it is quite easy.
We are frequently use this for long time now.

**What do you dislike about Descartes Aljex?**

I dont have anything which i dont like it.

**What problems is Descartes Aljex solving and how is that benefiting you?**

When the shipments are finished, my client needs the invoices to be paid on the same day, and Aljex easily fulfils this need.
We also receive periodic updates with the aid of the Micropoint option.
In addition, when we generate the shipment, we may simultaneously generate the bill of leading.

  ### 5. LOGISTICS HANDLING TOOL FOR DAILY SHIPMENTS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunny R. | Sales executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

It is an integrated platform for both client and carrier end. I handle all the inovices and send it timely through Customer CRM option and for the carriers it is easy to send updated ratecons  in transit as well as per shipment needs. The homepage is also a helpful insight to check that what is the status of the shipment either it is covered, carrier at pick up, or loaded or at delivery.

**What do you dislike about Descartes Aljex?**

Aljex sometime gets stuck while adding the information when we are adding the multiple stops in the shipment. It autopick the two click and add two address option in pickup and  drop coloumns.  Sometime it lags and dont update the information on Low internet speed.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It is on to go daily tool to handle my shipments and carrier relation  as I am able to keep track of invoices and payment on CRM feature. 
The Aljex enables to send updated ratecons to carrier while in transit of shipment and  the auto send feature of ratecon to carrier is good.

  ### 6. USING ALJEX TO HANDLE LOGISTICS AND TRUCKING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parker N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

It has been 5 years since I am using Aljex to handle my shipping and transportation needs. I use it to handle day to day shipments and sending documents to my clients and carriers. The layout is very simple and easy to use, The tracking system works good for carrier update and it keep on updating the current status of driver accurately.

**What do you dislike about Descartes Aljex?**

There is a bug in adding multiple drops, as the aljex gets slow and sometime create multiple copy of address coloumn.

Sometime it doesnt pick the MC numbers while addingf carrier information and show problems like missing cargo inssuarnce even after adding it on Aljex.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Alijex gives us a real time update of the location of the trucker and change its status on own like at Pick up, Loaded or at consignee. 
It has a spot load feature to post load on several loadboards in a single posting. It saves a lot of time.

  ### 7. its been really good.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sky W. | broker, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Descartes Aljex?**

All the loads can be managed with all the major and minor details.

**What do you dislike about Descartes Aljex?**

Number of options are there which can be shortened.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Loads can be managed and can be seen anytime with any older details as well.

  ### 8. I like this product, very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Descartes Aljex?**

Easy to use, always works, fast, streamline.

**What do you dislike about Descartes Aljex?**

You can not view notes unless you click in to a load.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Streamlines the process in which I book freight and makes everything organized

  ### 9. Experience of Using Aljex for the past 6 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** PRINCE P. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

I am using this tool from last 6 years and its quite easy to use in our day today work (shipment managment). I have a team of 30 people and we all are using this software. We use it to keep regular track on the shipments and adding information as per our shipment requirements. It automatically picks up whether the shipment is open, covered or delivered which is a great feature to distinguish between done and pending work.

**What do you dislike about Descartes Aljex?**

There is no major issue with Aljex, However, it gets slow while adding  multiple stops and pickup in the shipment . The page takes time to open up and do not get reload properly with update information at slow internet speed.

**What problems is Descartes Aljex solving and how is that benefiting you?**

As a freight broker we maintain customer datas, their shipments. The Aljex algorithm automatcally picks up the addresses and insurances work is also enabled here. All in all very easy to use and essential tool for the logistic operations.
It also helps us to store carriers data which are added in system and when we need to change or update information, we can do it easily.

  ### 10. ALJEX REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Descartes Aljex?**

What is most helpful about Aljex is that everything nicely organized for the carrier and the broker. there is no confusion. i have used TAI and everything is out of place, very confusing.

**What do you dislike about Descartes Aljex?**

i really don't have anything bad to say about aljex, other than my boss said it was too expensive.

**What problems is Descartes Aljex solving and how is that benefiting you?**

i love how clear and organized the system is.

  ### 11. Exceptional experience while using the platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raven M. | user, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Descartes Aljex?**

I have been using this particular platform for quite a long time now and I must admit to the fact that it has made my experience flawless and exceptional! The intricacies which I used to face while using other platforms were somewhat time consuming. However, after using Descartes Aljex, my time and efforts while working have reduced considerably. As we have to be multitasker, we must make sure that we are not making any mistakes and delivering the best and maintaining professionalism at the same time. Since our work should provide 100 percent satisfaction to the customers, it is because of Descartes Aljex that I am able to provide my customer and carrier satisfactory results (simultaneously sharing rate cons etc with both parties). The agility has now been gained, I am since using the platform more often and frequently and thus has made me comfortable, easy to integrate all forms of work and task. Also, by any chance I face any inconvenience or problem using it, there is an appropriate group of people working as customer support  and providing the resolution instantly for the problems. The preface is also simple, lucid and easy to implement thus making the work more reliable and less time consuming. I would definitely recommend this platform to my friends and colleagues.

**What do you dislike about Descartes Aljex?**

Since I have not faced any such major issue while using Descartes Aljex, I would simply say there is no such thing that I dislike about it. If there is an iota of inconvenience caused that is handled by the customer support in the most proficient manner.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Descartes Aljex has reduced my time to handle both customers and carriers simultaneously as I could send rate confirmation to my customer and carrier at the same time. I also can see if my customer has paid the agreed amount or not. It is also very handy to see my customers which I have got on Descartes Aljex. There is no lag while using this platform and works so smoothly.

  ### 12. I had used 4 TMS systems and this is my number 1

**Rating:** 5.0/5.0 stars

**Reviewed by:** shweta S. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

Aljex is one of the best TMS system, macropints features is too good, Effortless to use very simple feature moreover . Faster than any other TMS system.  very friendly and helpful support service, Increase security by storing data , documents and information on secure servers with regular backups. Eliminate manual data entry and reduce user error. Also, all of my carriers need BOL and guess what, Aljex help me do that too. Simply amazing. Best tool to simplify analyse the features and implement it ,it my daily work routine to use this.

**What do you dislike about Descartes Aljex?**

if we don't use Aljex more than 2 hours session expired . Thats doable. I don't consider that as a problem.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Protect your data with industry- leading security standards. Improving communications, collaborations and control within your carriers network, track and manage freight. Tracking point is good without calling carrier number of times we can see check call and know about the locations. easy to send rate confirmation to the carrier without downloading PDF. For client's we can get a ready to go Invoice. As I said, Aljex got it all covered.

  ### 13. I use to handle it my day today shipments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaw N. | Logistics cordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Descartes Aljex?**

easy to use, userfriendly interface for daily work

**What do you dislike about Descartes Aljex?**

basic layout, could be more dynamic and fast

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps to create BOL and embeded with other tools along with it.

  ### 14. at first it is kind of intimidating

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marisol M. | Multi-task, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Descartes Aljex?**

It's well organized once you get used to the page

**What do you dislike about Descartes Aljex?**

Aesthetic is a bit old, it doesn't look modern

**What problems is Descartes Aljex solving and how is that benefiting you?**

I can get all information at once

  ### 15. features of aljex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherlyn B. | logistics, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Descartes Aljex?**

I have been using aljex from more than 5 years , it very easy to use , i am using a aljex for logistics so i always make a shipments in aljex and its always shows the driver's correct ETA and right location. this the best thing about aljex, moreover , its never take to much time so its a good source of a time saving, moreover whenever we make more than 1 shipment its shows are data in diffirent colour for example. if the load is in covered it will show in yellow colour or when the load in delivered status it will show us the green colour.

**What do you dislike about Descartes Aljex?**

Nothing much . but sometime it stopped working then we have to refesh it again and again  but it happens very rare.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Whenever we make a more than one shipment ,in this case we don't have to make the same shipment again , there is feature in aljex it say repeat shipment we just have to click on it again it will  make the same shipment again and refilled the information automaticaly , i really like it beacause it saves alot of my time.

  ### 16. Overall Experience With Descartes Aljex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gizelle K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

I feel this is the best platform for all logistics companies. It is so beneficial for all brokers. We can easily make our rate confirmations here with complete trucking company's information. We can easily track our loads at any point of time.  The customer and carrier rate confirmations are so upto the mark that we do not have to worry about the customer and carrier rates. It is very easy to use. We can easily upload the carrier and customer rate confirmations here. In case of any carrier back offs we can easilly replace the load with a new carrier here. We can mention all basic information on the load such as complete driver's information like truck no.,trailer no. driver's name and phone no. We can also mention all pick up and delivery information on this with the exact pick up nos. which is so convenient and easy for us. Aljex has made our work so easy. We can easily repeat the shipments. We use aljex on everyday basis for makinf our shimpnets. In case of any issues we have the customer care who is always availble to help in any situations. It is very easy to use implement.  We are so happy to use this platform everyday as it is so easy to integrate in comparision to other application. Aljex makes our work so easy everyday without any hassle.

**What do you dislike about Descartes Aljex?**

I don't feel I would like to the change anything about Aljex. It is designed in the best possible manner. It is doing its job in a very well manner.

**What problems is Descartes Aljex solving and how is that benefiting you?**

I really like the repeat shipment option as I do not have to make the same load again and agin. I can easily repeat the shipment and make as many same loads as I want. I also like the macropoint feature where I do not have to bother my driver again and again and can easily keep a track on him with a single click.

  ### 17. All in one software for me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonard S. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

The best thing about ALJEX is data handling skills. We all create so many shipments and all of them are always available to review whenever we want. Even if we want to check a shipment that was created in past years, we never had an issue with any of them. The data is really easy to access and everything is so smooth. The software ensures that even a small add-on (Ex: Tarps, Liftgate, etc.) in mentioned in the software. Overall experence is really awesome and I use this software everyday.

**What do you dislike about Descartes Aljex?**

I believe they have everything sorted out. Only thing that can be better is the UI. I also think the developers might have not worked much on the UI intentionaly to ensure the software stays smooth, instead of making it look cool and then it goes slow.

**What problems is Descartes Aljex solving and how is that benefiting you?**

The main thing that has helped me alot is that everything is easy to do. There's nothing fancy that we need to keep practicising to get better at it.
The ALJEX team has worked really well in making the software easy to use  and also It has saved alot of time for me t focus on other things while ALJEX ensures all the shipments are sorted and saved at one place.

  ### 18. Efficient SOFTWARE for AP/AR billing purpose and payment entries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh K. | Accounts Paybale (backend), Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Descartes Aljex?**

A significant addition is the complimentary integration with the Descartes MacroPoint Capacity network. It helps users intelligently match and rank carriers for open loads based on factors like equipment type and lane experience, eliminating manual cold calls and streamlining negotiations within the platform.

**What do you dislike about Descartes Aljex?**

Sometimes the software gets slowed down. Apart from this, everything seems good at this point.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Its ability to retrieve customer and carrier information from stored email addresses and contact details, as well as documents to upload, is another benefit (after manually entering once initially). It enables me to share the documentation from one location with the carrier and the customer. Also, like I said earlier, the folder files synchronize with ease and in addition, it assists me in maintaining track of the payments made on each load, which can be monitored using a load/pro#—a special reference number that the software generates for every shipment.

  ### 19. Great software with great services || Highly recommended software in logistics industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aella S. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

The one thing I like is integration of AI-powered carrier engagement capabilities. 

**What do you dislike about Descartes Aljex?**

There should be a feature enhancement in Descartes Aljex to improve when customers request GPS tracking information, we are unable to share the details in a format they prefer, even though we can view all the data internally. We should implement a Share Option within Descartes Aljex that allows us to send a direct tracking link or relevant data to the customer. This would enable them to independently track the truck carrying their shipment.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Our main concern is to send ratecones to carriers and to track the locations of the truck and we are getting benefiting through aljex

  ### 20. I find this software fast,  and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lora D. | freight broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Descartes Aljex?**

It is helpful to be able to search by customer or lane.  I use the day to day load building/dispatching and closing and find it intuitive  and quick.

**What do you dislike about Descartes Aljex?**

I do not have access to all of the tools. I have to contact my agent support to make some changes for me.

**What problems is Descartes Aljex solving and how is that benefiting you?**

it enables me to build dispatch and close loads attaching all necessary paperwork.

  ### 21. Aljex helps Us Work Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Coleen S. | Agency Owner Transportation Logistics, Real Estate, and Labor Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes Aljex?**

Always consistent and always easy to use.  Drivers like the rate con format and Lots of features that are easy to implement.  Easy to integrate with My Carrier review software.

**What do you dislike about Descartes Aljex?**

No downsides that were noticiable to us.

**What problems is Descartes Aljex solving and how is that benefiting you?**

We needed a Freight TMS management system to keep track of our freight loads

  ### 22. Good software to invoice the loads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh V. | MIS EXECUTIVE, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Descartes Aljex?**

Since I do invoicing for the loads it helps me to upload/share the paperwork like rate cons, etc. from one place to both customer and the carrier.

**What do you dislike about Descartes Aljex?**

While doing AP I have to copy paste the ref/load/pro#s even after clicking "Approve" . I feel the software should be enabled to autofill that info as it would saveme alot of time and reduce the margin of error.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps me resolve my billing work. Once I invoice the load/pro# I do not have to go to my emails to share the invoices with the customer. Once I enter the customer details on the software the invoicegets send automatically to them as per the info added for that client.This feature is really time saving and helpfull.

  ### 23. Quick and Manegeable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos  R. | Logistics Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Descartes Aljex?**

What I do like is that Descartes Aljex let me to navigate quickly through the platform. It does not have a lag. Descartes Aljex makes things easier when we are updating a load. On other hand, I do like how it's organized and clear.

**What do you dislike about Descartes Aljex?**

What I dislike about Descartes Aljex is that there are options that I don't see necesary, for example: Show Map. If the loads are connected to MacroPoint for tracking loads, why do aljex still has that option? I do think that it shouldn't be there.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Descartes Aljex help me to solve problems at the moment to verify the load information with the carriers. Aljex platform has the necessary info to contact and track load with the dispatcher and drivers.

  ### 24. Aljex feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Sales Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Descartes Aljex?**

I have been using Aljex for last 3years. It's easy to use and interface is easy. Customer support is satisfactory.
I use aljex frequnetly. Record maintenance and implementation is great.

**What do you dislike about Descartes Aljex?**

Although all the features are great but sometime lags in live tracking.

**What problems is Descartes Aljex solving and how is that benefiting you?**

we can create spot load for shipment coverage which helps in increasing the carrier inbound calls.

  ### 25. I am using it , It is really a impressive logistics software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sang B. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Descartes Aljex?**

Aljex is a quite impressive logistics `software. It has unbliveable up time. I have long time to using aljex but i did not see any down time. It is easy to use and Its integration with DAT, So easy and helpful to post laod at both place Ajlex and DAT at the same time.

**What do you dislike about Descartes Aljex?**

I did not face any problem in aljex till now

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex help to manage customer and carrier at one pleace. It helps to manage my shipments and i can track my opened shipment easily.

  ### 26. Lagging when compared to Other TMS softwares.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mithin M. | Accounts Payable Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2024

**What do you like best about Descartes Aljex?**

I have been using aljex now for a better part of 3 years and can say that it has made navigating through the logistics landscape quite smooth. Its has a very unique and somewhat a predated charm to it which leads to easy navigation throughout the software. Although the UI can be made a lot better. Its been a while now since I have used Aljex. I don't know if further changes have been implemented.

**What do you dislike about Descartes Aljex?**

When you compare this software to other TMS softwares then it is somewhat lacking in many areas. The main area that needs improvement is the UI. Pretty outdated and one would think that due to this the software would be smooth, but that is simply not the case. Dissapointed in this regard.

**What problems is Descartes Aljex solving and how is that benefiting you?**

During my 5 years of experience in the logistics field, I have felt the need for a complete logistics oriented ERP system. Aljex has been solving that need for me as it gives a very summed up and easy to navigate load page which has all the information present right in front of you and you do not need to struggle to find any particular details. Kudos to that.

  ### 27. Aljex - The Freight Management Saviour

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taran S. | Logistics Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Descartes Aljex?**

Aljex is the simplest and the greatest software ever made for the logistics and supply chain industry. I have used it for last 2 years now and can confidently say that it is the best out there. They have almost each and every feature that you will ever need to get your work done. With it's simple user interface, even a new comer can get going. I highly recommend Aljex. Great work team 😄

**What do you dislike about Descartes Aljex?**

In my opinion there is nothing that I dislike about Aljex.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Freight management amd tracking

  ### 28. easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about Descartes Aljex?**

straight forward
easy to use
custom pages

**What do you dislike about Descartes Aljex?**

aesthetically outdated 
when someone is locked in a load, you can't get in

**What problems is Descartes Aljex solving and how is that benefiting you?**

use of less paper
hub of carriers all in one location to refer to on future freight
analyze volume

  ### 29. Best software for Logistics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit S. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Descartes Aljex?**

Good software for Logistics as I work in Logistics industry . It helps me in managing my Loads , my data , Customer details , payment status , pick up and delivery status .

**What do you dislike about Descartes Aljex?**

Nothing to dislike .
Software is keep on improving day by day .

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex helps in mangaing Loads , Making ratecons,customer details , carrier details , pick up and delivery status

  ### 30. Dependable and Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert  L. | Owner/Managing Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about Descartes Aljex?**

Aljex is always dependable and it user friendly.

**What do you dislike about Descartes Aljex?**

When there is a problem, you must submit a lot of information before getting someone to help you.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Dispatching, invoicing, tracking of data, trends all things needed in running a freight brokerage.

  ### 31. Aljex Combines New Technology with Familiar Technology for easy understanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas J. | KEY ACCOUNT MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about Descartes Aljex?**

Having everything right in front of me and making it hard to make any mistakes

**What do you dislike about Descartes Aljex?**

Sometimes I feel like there a re to many tabs that need to be more condensed

**What problems is Descartes Aljex solving and how is that benefiting you?**

Making life easy by using its all in one APP/Technology

  ### 32. Aljex is easy to use and still has every feature you need.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes Aljex?**

Its easy to use interface. The ability to add features you need

**What do you dislike about Descartes Aljex?**

Due to it being web based the speed could be slow at times.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It is help us manage the shipments we receive from our customers.

  ### 33. Convenient and flexible TMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk Y. | Continuous Improvement Facilitator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Descartes Aljex?**

Descartes Aljex successfully satisfies all our needs as a broker. The software allows us to fine-tune everything according to our requirements for our work to be as effective as it possibly can be. And customer support is really good.

**What do you dislike about Descartes Aljex?**

Thesystems has no real downsides that I can think of.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Management of the freight pockup and delivery.
Making analytic reports.

  ### 34. The Ultimate TMS - Aljex

**Rating:** 4.5/5.0 stars

**Reviewed by:** Billie B. | Logistics Coordinator , Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Descartes Aljex?**

The thing I like the most about Aljex is the simplicity and easy to use interface. It has been a great tool for me to get all my freight management organised. It has a number of features like tracking, ETA, Invoices, etc which are much appreciated. Keep it up Aljex team.

**What do you dislike about Descartes Aljex?**

Nothing to dislike about the aljex, it's been a help all along.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It helps us to maintains Freight information as well as the shipper information with invoices and all

  ### 35. User friendly interface with ease of access.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim S. | Logistics coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Descartes Aljex?**

What makes Aljex a stand apart tool is, the interface is very user freindly and smoothness of the software is the main highlight. Kudos to the developer team for making it a great tool. I use it on daily bassis and rarely had any issues with the tool.
We can track shipments in real-time,which makes monitoring of delivery progress and potential delays very easy. 
Also, it automates the invoicing process which helps in saving time and reducing errors by generating accurate invoices based on completed shipments.

**What do you dislike about Descartes Aljex?**

At times we may find editing options limited compared to other similar   software solutions.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Dispatching: Assigning and managing tasks to drivers and carriers efficiently.
Tracking: Monitoring the movement of shipments in real-time to ensure timely delivery.

  ### 36. Top Perks Of Using Descartes Aljex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Descartes Aljex?**

When i first started using aljex it took me few days to get hold of it.
But once i got used to it i can confidently say it is the best software to ever come out in freight industry.
As a freight broker Aljex makes it extremely easy via Macropoint for me to give updates to my client on driver's whereabouts. And due to Aljex's Tracking system A broker does not have to bother the driver again and again by calling him for his location.

At the same time it is very easy to use and implement as after a point aljex has become my muscle memory so it takes me only few minutes to create a shipment and procceed with booking the carrier by sending frequesnt rate confirmation.

Me personally it helps more as my client requires me to send Bill of ladings which is not a hassle for me as the details i put into aljex for shipment auto generates the Bill of lading which is a blessing for me personlally as my client always apprecietes me a little more for sending the bill of lading which eases my clients stress more.

I use aljex on a regular basis and as a broker i can easily say after using aljex one can not even think of using any other software.

Aljex customer support is extremely helpful whenever a help is required.

The way software is designed it is very easy to intergrate.

**What do you dislike about Descartes Aljex?**

i personally do not have any dislikes for aljex.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Aljex is solving my day to day shipment bookings with carriers.
It helps me as once the carrier company signs the rate confirmation sent from Aljex i have a proof which Carrier company can not deny that they have booked a load with me.
The instruction section in aljex helps me to put extra details regarding the shipment. Especially when oi have multiple pick and drop shipments.
Aljex easily lets us add the pick and stops which prevents any confusion for the carriers.

  ### 37. Simplifies the most complex day to day tasks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin  W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Descartes Aljex?**

The software is not just convenient for preparing shipments but also provides great insight of the bussiness by providing automated graphs and reports. Managing accounts of multiple customers and paybles report is exceptionally efficient and easy to use. Customer support access and daily use videos help a lot. The integration with quickbooks has helped in implementing our check points much reliable.

**What do you dislike about Descartes Aljex?**

Nothing thus far in my experience of using the software for last 6 years.

**What problems is Descartes Aljex solving and how is that benefiting you?**

The application of payments show the check number details, which help in sending the reconciliation reports to customers is much easier, thus gives complete payout of the customer statment and avoid delays in payment from our customers.

  ### 38. "Room for improvement"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Descartes Aljex?**

It is a really easy software to work with. Aljex is a must when talking about logistic. It is really easy to use, very intuitive; everything you nee to create a rate con with instructions you can do it with Aljex.

**What do you dislike about Descartes Aljex?**

Can't do many things at the time, you have to do one thing at a time, and have to wait for Aljex to save your progress.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Track a lot of loads in the minimum time possible. Work with prople along the organization, and everyone be aware of it! All the loads trackinng in real time with the help of macro point, it helps me to do a really great work in a good time.

  ### 39. Affodable and value for money software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

Aljex's integration with cloud storage is a plus. which safeguards the info. No requirement for a gadget to store data. Simple to use and seamlessly integrates with Quickbooks for the accounting office. Simple to locate screens and necessary items.The most helpful product I use on a daily basis for my truck brokerage business is this one; it's incredibly dependable, easy to use, and has excellent support. I turn it on every day, and it's always there.

**What do you dislike about Descartes Aljex?**

The most disliked thing about the software is that it doesn't have any mobile application or an independent software that can run withouta web browser. The reason is some time browser is lagging and slowing down which leads to crashing of the Aljex plug-in. With mobile application its easy contect with customer care. Even can use it anytime and anywhere with mobile application.

**What problems is Descartes Aljex solving and how is that benefiting you?**

Verification of data. One good thing about Aljex is that all the information is on one page. Because all the carrier information, including the dispatcher's name, email address, and MC#, is readily available on one page for verification, it becomes incredibly simple to confirm the load.

  ### 40. Keeping track of my loads and carriers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefan W. | Freight Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Descartes Aljex?**

I like being able do logistics at scale.

**What do you dislike about Descartes Aljex?**

I hear that we should be getting this update but need notes on homescreen

**What problems is Descartes Aljex solving and how is that benefiting you?**

Organize my loads and keeping track of containers.

  ### 41. Best software to record your daily loads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiara L. | TEAM LEAD, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Descartes Aljex?**

It's easy to use 
We can easily track the location of the carrier
We can daily add new carrier on aljex
It's very efficient and saves alot of time.
We can check the load graph on it which is really helpful to check the performance.

**What do you dislike about Descartes Aljex?**

The tracking system needs to improve 
It should  automatic update the carrier insurance.

**What problems is Descartes Aljex solving and how is that benefiting you?**

I am using aljex from past 3 years it's generating pro's number for each load by which we can easily check the deatils of particular loads. 

It help us generation carrier and customer rate confirmation 

BOL generation is also very easy in this .

  ### 42. Easy to use, endless features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wade R. | logistics coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Descartes Aljex?**

Saves time, easy to use, Great experience 10/10

**What do you dislike about Descartes Aljex?**

I don't dislike anything about aljex i love it

**What problems is Descartes Aljex solving and how is that benefiting you?**

Time saving, online tracking

  ### 43. Aljex review! Nationwide Logistics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daryl R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Descartes Aljex?**

I have used Aljex for over 10 years.  It is very intuitive and very easy to build and update loads with.  Search features are robust!  Finding historical information is a breeze allowing us to quickly verify rates or follow up on lane data. 

The most important feature we use is "Repeat Shipment"!  This dramatically reduces the amount of time it takes to build a new load.  When trucks are tough to find this helps us get Tenders into the hands of the carrier very quickly.

**What do you dislike about Descartes Aljex?**

There really isnt anything to dislike.  Aljex does it all for us.

**What problems is Descartes Aljex solving and how is that benefiting you?**

We were able to integrate tracking into our loads through Aljex.  Super slick and easy

  ### 44. Good Platform but alot can be improved in the interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shine K. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

It combines everything in 1 page and allows to schedule truckers fast.

**What do you dislike about Descartes Aljex?**

It should give an option to add carriers automatically and also create a BOL with 2 stops or 3 stops altogether . It should have lesser options as alot of options do not even come into use. Tracking can be a lot better if the maps are introduced where we can see the truck moving live on the map along with distance and ETA.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It brings together all details of a shipment and allows us to share documentation quick and safe. Allows to modify the details easily and does not take much time.

  ### 45. Increased profitability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula D. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes Aljex?**

It's easy to use, and easy to correct and great customer support

**What do you dislike about Descartes Aljex?**

Nothing really, it has increased my profits

**What problems is Descartes Aljex solving and how is that benefiting you?**

Tracking

  ### 46. Overview Of Aljex Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Klaus B. | sales associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Descartes Aljex?**

Aljex is an interface which is handy, easy to use and make work more efficient. I personally use Aljex daily as it is easy to impliment. It is easy to integrate and providing 24/7 customer support and they are also very helpful . It provide all your work done at a single stop with its numerous features.

**What do you dislike about Descartes Aljex?**

There is nothing i really dislike about Aljex. Overall, it is an great platform which make your work more effective.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It easy for me to use Aljex so, i am not facing any issues with Aljex.

  ### 47. Incredible. Aljex makes my work life 10x easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler S. | National sales associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Descartes Aljex?**

The flow and ease of use. Also the options available.

**What do you dislike about Descartes Aljex?**

I wish the it would be a little more updated. Fonts and colors feel very windows xp.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It makes posting to my load boards easier and compress the complicated book I run.

  ### 48. Use it daily and is super easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew V. | Agency Owner- Broker/Agent , Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Descartes Aljex?**

Its my load board and has all of my shipments that I am moving in one area. Super easy to navigate and use.

**What do you dislike about Descartes Aljex?**

Having to contstantly log in over and over again.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It allows for me to have all my shipments in one area. the color coating of shipments from P/U to delivery is fanastic. One item I wish that would be included is the ability to add notes from an email directly into the shipment notes.

  ### 49. softerware to handle customer and carrier at same time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luke C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Descartes Aljex?**

I like the basic lfuntions of teh software we can handle the customer and carrier processing at same timings .
Help us to reduce the timmings as well
The CRM software of customer helps to track and update the payment status timely.

**What do you dislike about Descartes Aljex?**

There is a glitch in the software sometime while adding the multiple picks and drops it found difficult to add multi pick or drops

**What problems is Descartes Aljex solving and how is that benefiting you?**

It is helping to manage all the client data and carrier data at the single platform while having different files option to update and the send the documents to carrier and customer individually.

  ### 50. Easy to Use and Eco-Friendly (Descartes Aljex)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Storm W. | Freight Broker, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Descartes Aljex?**

I have been using Aljex from a long time and I found it very convenient for making loads for the clients and the carriers

**What do you dislike about Descartes Aljex?**

There are too many tabs and that should be sorted only the main one should be there.

**What problems is Descartes Aljex solving and how is that benefiting you?**

It makes my work easy and helped me to get each and every information documented on the BOL and makes the work easy for the broker.


## Descartes Aljex Discussions
  - [is this system being upgraded](https://www.g2.com/discussions/is-this-system-being-upgraded) - 1 comment, 1 upvote
  - [What is Descartes Aljex used for?](https://www.g2.com/discussions/what-is-descartes-aljex-used-for) - 3 comments

- [View Descartes Aljex pricing details and edition comparison](https://www.g2.com/products/descartes-aljex/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-24+10%3A31%3A51+-0500&secure%5Bsession_id%5D=6048c33e-a40a-4fb4-b59d-1ac3fd97488a&secure%5Btoken%5D=079c5e0620ef68cda69eb3ad5d5f8f89d908c23275532762756cc192ac3458e4&format=llm_user)
## Descartes Aljex Integrations
  - [Comdata](https://www.g2.com/products/comdata/reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews)
  - [Descartes MyCarrierPortal](https://www.g2.com/products/descartes-mycarrierportal/reviews)
  - [Epay Manager](https://www.g2.com/products/epay-manager/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews)

## Descartes Aljex Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Fleet Optimization**
- Load Optimization
- Route Planning
- Carrier Selection
- Tracking

**Freight Modes**
- Definitions
- Pricing
- Selection

**Visibility**
- Notifications
- ETAs
- In Transit

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Transportation**
- Modes
- Yard Management
- Freight Invoice
- Planning

**Integrations**
- Warehouse management systems
- ERP Systems
- Accounting

**Analytics**
- Performance
- Driver performance
- Actionable insights

## Top Descartes Aljex Alternatives
  - [GoComet](https://www.g2.com/products/gocomet/reviews) - 4.9/5.0 (238 reviews)
  - [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) - 4.7/5.0 (185 reviews)
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