Best Outbound Call Tracking Software for Small Business - Page 3

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 293

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Artisan (+2.76%) - Among all products in this category, Artisan recorded the largest rating increase compared to last month

Last updated: November 04, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 164,400+ Authentic Reviews
  • 293+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, CloudTalk, Quo, Close, Nooks, Aircall, lemlist, and Ringover.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=cloudtalk&focus%5B%5D=quo-quo&focus%5B%5D=close&focus%5B%5D=nooks&focus%5B%5D=aircall&focus%5B%5D=lemlist&focus%5B%5D=ringover&segment=small-business)

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from Salesmate's team, enhancing their overall experience and satisfaction.
  • Users appreciate the super easy user interface of Salesmate, finding the platform intuitive and efficient for their needs.
  • Users value the easy-to-use interface and all-in-one solution of Salesmate, enhancing productivity and client engagement.
  • Users appreciate the super easy user interface and comprehensive modules of Salesmate, enhancing workflow creation and management.
  • Users find automation in Salesmate invaluable, enhancing workflow ease and delivering seamless customer engagement across channels.
Cons
  • Users find integration issues frustrating, as they complicate the workflow automation experience with other CRMs.
  • Users find limited features in Salesmate's third-party integrations and advanced settings challenging for non-technical users.
  • Users feel that missing features like better support and multi-user login options hinder Salesmate's potential.
  • Users experience a learning curve for advanced configurations, often relying on support for setup and adjustments.
  • Users find Salesmate to be not intuitive, requiring significant technical assistance for advanced configurations.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.

Average Rating: 4.2/5.0

Total Reviews: 100

How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • LinkedIn® Page: www.linkedin.com
    2,820 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Vonage Contact Center, enjoying its user-friendly setup and mobile accessibility.
  • Users praise the excellent customer support of Vonage Contact Center, highlighting thorough assistance and user-friendly features.
  • Users find the easy setup of Vonage Contact Center allows quick access and flexibility, enhancing their productivity.
  • Users value the easy integrations of Vonage Contact Center, enhancing workflow and providing seamless CRM connectivity.
  • Users value the enhanced omnichannel support and robust features of Vonage Contact Center for effective business solutions.
Cons
  • Users face call issues with spam markings and occasional text message delivery failures, impacting their outreach efforts.
  • Users find the customization difficulty in Vonage Contact Center challenging, especially for those lacking technical skills.
  • Users find Vonage Contact Center to be expensive, with limited customization options impacting their overall satisfaction.
  • Users find the limited customization in Vonage Contact Center restricts their ability to tailor the service effectively.
  • Users experience communication issues with Vonage, particularly with text message delivery and spam labeling on calls.

What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

MightyCall

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

Average Rating: 4.4/5.0

Total Reviews: 348

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How Do G2 Users Rate MightyCall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind MightyCall?

  • Seller: MightyCall
  • Year Founded: 2013
  • HQ Location: San Francisco Bay Area, CA
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 90% Small, 7% Medium

What Do G2 Reviewers Say About MightyCall?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of MightyCall makes managing calls seamless across devices, enhancing their experience.
  • Users appreciate the robust customer support of MightyCall, enhancing their overall experience and satisfaction.
  • Users appreciate the robust customer support of MightyCall, enhancing their overall experience and satisfaction.
  • Users highlight the outstanding customer service from MightyCall, consistently providing support and assistance when needed.
  • Users find MightyCall's reliability exceptional, enjoying consistent availability and uninterrupted communication with clients around the clock.
Cons
  • Users face call issues with MightyCall, experiencing dropped calls and inconsistent notifications that hinder timely responses.
  • Users struggle with number issues such as IP lockouts and limited international number availability, affecting reliability.
  • Users find the complexity of MightyCall's app and payment options frustrating, indicating a need for significant improvements.
  • Users experience frequent connection issues with MightyCall, leading to dropped calls and unreliability.
  • Users highlight the missing features in MightyCall, feeling the app lacks essential tools and functionality for effective communication.

What Are Recent G2 Reviews of MightyCall?

What Are G2 Users Discussing About MightyCall?

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FreJun

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers. By using the FreJun along with your workflow tool, the entire contact system can be automated in 5-10 minutes.

Average Rating: 4.8/5.0

Total Reviews: 76

How Do G2 Users Rate FreJun?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 9.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.7/10 (Category avg: 8.7/10)

Who Is the Company Behind FreJun?

  • Seller: FreJun
  • Year Founded: 2019
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 79% Medium, 21% Small

What Are Recent G2 Reviews of FreJun?

Outreach

Outreach is a leading agentic AI platform built for revenue teams. Outreach lets revenue leaders hire AI agents that act rather than advise, working as true teammates that expand capacity and embed the skills of top sellers across every go-to-market workflow, from prospecting and engaging accounts to managing deals, coaching reps, forecasting, and retaining and expanding existing accounts. By unifying sales engagement, conversation intelligence, and revenue intelligence in a single connected platform, Outreach gives revenue leaders full-funnel visibility, greater forecast confidence, and more pipeline without adding headcount. World-leading enterprise organizations, including Databricks, SAP, Siemens, and Verizon, rely on Outreach to power their revenue teams. To learn more, visit www.outreach.ai.

Average Rating: 4.3/5.0

Total Reviews: 3,599

How Do G2 Users Rate Outreach?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • Personalization: 8.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Outreach?

  • Seller: Outreach
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    5,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 22% Large

What Do G2 Reviewers Say About Outreach?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Outreach, appreciating its integrated features for efficient campaign management.
  • Users value the automation capabilities of Outreach, ensuring streamlined sales processes and efficient lead management.
  • Users value the extensive features of Outreach, enhancing productivity and integration for business development and sales teams.
  • Users appreciate the powerful integrations and detailed analytics of Outreach, enhancing efficiency and driving team success.
  • Users value the seamless integrations of Outreach with CRM and calling tools, enhancing daily operations and efficiency.
Cons
  • Users are frustrated by the missing features, particularly the inability to poll and manage tasks efficiently.
  • Users find the learning curve steep for new team members, requiring significant time to master Outreach's features.
  • Users find the lack of bulk action capabilities frustrating, leading to inefficient task management and bottlenecks.
  • Users are frustrated by the limited features of Outreach, which hinder efficient use and adaptability to their needs.
  • Users find customization options limited without an admin license, hindering workflow and flexibility in outreach.

What Are Recent G2 Reviews of Outreach?

Koncert

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of industry experience, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives.

Average Rating: 4.6/5.0

Total Reviews: 411

How Do G2 Users Rate Koncert?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Koncert?

  • Seller: Koncert
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Windham, NH
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 36% Small

What Do G2 Reviewers Say About Koncert?

AI-generated summary from verified user reviews

Pros
  • Users love the time-saving features of Koncert, enhancing productivity with automated dialing and streamlined processes.
  • Users value the efficiency of Koncert, enabling quick uploads and seamless outbound call management for enhanced productivity.
  • Users value the efficient lead generation capabilities of Koncert, enhancing outreach and streamlining the sales process.
  • Users appreciate the ease of use of Koncert, streamlining calls and boosting productivity effortlessly.
  • Users praise the automation features of Koncert, enhancing productivity and streamlining customer interactions significantly.
Cons
  • Users face issues with call management in Koncert, including system crashes and bugs during high call volumes.
  • Users often experience dialer issues with Koncert, including glitches during high volume calls and CRM synchronization problems.
  • Users experience slow loading issues during high call volumes, leading to glitches and system performance problems.
  • Users report experiencing software bugs in Koncert, with glitches affecting performance and audio connections during high volume dialing.
  • Users experience frustrating delays during high call volumes, impacting communication and causing system crashes.

What Are Recent G2 Reviews of Koncert?

What Are G2 Users Discussing About Koncert?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 306

How Do G2 Users Rate SalesCaptain?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind SalesCaptain?

Who Uses This Product?

  • Who Uses This: Operations Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 70% Small, 30% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of SalesCaptain for enhancing lead conversion and streamlining team communication.
  • Users value the organized communication in SalesCaptain, enhancing collaboration and improving lead management for the team.
  • Users appreciate the ease of use of SalesCaptain, enhancing coordination and communication across teams effortlessly.
  • Users value the organization and automation provided by SalesCaptain, ensuring seamless communication and lead management.
  • Users appreciate the improved communication from SalesCaptain, facilitating organized messaging and seamless team collaboration.
Cons
  • Users face a steep learning curve with SalesCaptain, requiring significant effort for initial setup and customization.
  • Users find the time-consuming setup of SalesCaptain to be a significant challenge before enjoying its benefits.
  • Users express concerns over limited reporting capabilities, wishing for more flexibility in monitoring performance metrics.
  • Users find the limited customization challenging, requiring significant setup to align with their specific workflows.
  • Users note a modest learning curve, requiring time for setup and adjustments before fully benefiting from SalesCaptain.

What Are Recent G2 Reviews of SalesCaptain?

InsideSales

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, and connect to the right buyers. Playbooks goes beyond a traditional sales auto dialer or sequencer. It doesn’t just help your team do more, it helps them do more of the right things. Reps are provided with additional contacts and recommendations of who, when, and how to reach out—making their efforts more effective. Leadership is provided with valuable insight into their remote sales team to see what’s working and what isn’t.

Average Rating: 4.5/5.0

Total Reviews: 613

How Do G2 Users Rate InsideSales?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind InsideSales?

  • Seller: InsideSales
  • Year Founded: 2012
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®
  • Phone: (866) 549-0301

Who Uses This Product?

  • Who Uses This: Business Development Representative, Sales Development Representative
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Large, 36% Medium

What Are Recent G2 Reviews of InsideSales?

What Are G2 Users Discussing About InsideSales?

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities.

Average Rating: 4.5/5.0

Total Reviews: 1,202

How Do G2 Users Rate Freshsales?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Freshsales?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH
  • Phone: +1 (866) 832-3090

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Freshsales?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Freshsales, facilitating quick onboarding and efficient sales management from day one.
  • Users appreciate the user-friendly design and extensive features of Freshsales, enhancing sales efficiency and organization.
  • Users appreciate the speed and ease of use of Freshsales, benefiting from its powerful CRM capabilities and organization.
  • Users value the responsive customer support of Freshsales, enhancing their experience with timely assistance.
  • Users appreciate the intuitive interface of Freshsales, finding it easy to use and navigate even for beginners.
Cons
  • Users express frustration with missing features in Freshsales, such as limited contact management and report customization.
  • Users find limited features in Freshsales, with some reporting basic reporting and automation capabilities that could be improved.
  • Users face note navigation issues and find email metrics unreliable, requiring external tools for better integrations.
  • Users find the learning curve challenging, particularly with advanced features that can overwhelm new users.
  • Users find limited customization options frustrating, particularly for reports and advanced features in Freshsales.

What Are Recent G2 Reviews of Freshsales?

What Are G2 Users Discussing About Freshsales?

MonsterConnect

Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

Average Rating: 4.7/5.0

Total Reviews: 46

How Do G2 Users Rate MonsterConnect?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind MonsterConnect?

Who Uses This Product?

  • Top Industries: Computer Software, Hospital & Health Care
  • Company Size: 57% Small, 34% Medium

What Are Recent G2 Reviews of MonsterConnect?

What Are G2 Users Discussing About MonsterConnect?

Revenue.io

Revenue.io powers high-performing revenue teams with real-time guidance, sales automation, and AI agents. As the #1 Salesforce-native revenue orchestration platform, Revenue.io helps reps accelerate pipeline, improve forecasts, coach smarter, and save hours every week, with tools trusted by companies like HPE, Square, and United Rentals.

Average Rating: 4.7/5.0

Total Reviews: 572

How Do G2 Users Rate Revenue.io?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Personalization: 9.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Revenue.io?

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Medium, 22% Small

What Do G2 Reviewers Say About Revenue.io?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Revenue.io, enhancing their overall experience and integration with Salesforce.
  • Users appreciate the ease of use of Revenue.io, benefiting from its seamless integration and streamlined workflow tools.
  • Users value the intuitive interface and coaching features of Revenue.io, enhancing sales performance and customer engagement.
  • Users appreciate the easy setup of Revenue.io, making initial integration with Salesforce seamless and efficient.
  • Users appreciate the seamless Salesforce integration of Revenue.io, enhancing lead management and call tracking efficiency.
Cons
  • Users experience call issues, including dropped calls and connectivity problems, affecting overall satisfaction with Revenue.io.
  • Users desire more advanced features, including AI capabilities, branded calling, and enhanced support options in Revenue.io.
  • Users feel that the limited features hinder full functionality, particularly with branded calling and mobile app usability.
  • Users experience connection issues like dropped calls and random log-outs that hamper their overall experience.
  • Users face dialer issues like dropped calls, making troubleshooting and connectivity frustrating at times.

What Are Recent G2 Reviews of Revenue.io?

What Are G2 Users Discussing About Revenue.io?

TeleCMI

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems. These tools enable companies to automate workflows, reduce missed calls, improve response times, and boost customer engagement. With seamless CRM integration and flexible telephony APIs, businesses can connect their communication system directly with their existing CRM, helpdesk, or custom applications. Whether you're a startup, SME, or enterprise, TeleCMI’s hosted PBX system and contact center platform allow your team to connect with leads from any device, anywhere. By unifying multiple channels into a single cloud-based interface, TeleCMI improves productivity while delivering a consistent customer experience. One of the biggest advantages? Unlimited calls and texts—ideal for high-growth sales and support teams that rely on consistent outreach. If you're searching for the best cloud telephony provider in India, a scalable call center solution, or an affordable business communication system, TeleCMI is built to deliver performance and reliability. Curious to see how it works? Start your risk-free trial today—no commitments, just smarter business communication.

Average Rating: 4.8/5.0

Total Reviews: 309

How Do G2 Users Rate TeleCMI?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Personalization: 8.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind TeleCMI?

  • Seller: TeleCMI
  • Year Founded: 2016
  • HQ Location: chennai, Tamil Nadu
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, Director
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 44% Medium, 43% Small

What Do G2 Reviewers Say About TeleCMI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with TeleCMI, enjoying quick setup and effective real-time monitoring functionalities.
  • Users commend TeleCMI for its exceptional customer support, providing timely assistance and simplifying the setup process.
  • Users value the real-time monitoring and efficient support of TeleCMI, enhancing their call tracking and reporting experience.
  • Users commend the reliable call quality of TeleCMI, ensuring smooth and uninterrupted communication for business operations.
  • Users commend the easy setup of TeleCMI, with a quick configuration process that enhances productivity from the start.
Cons
  • Users express a need for improved mobile app functionality, emphasizing the lack of availability is a major concern.
  • Users find the missing features like call segmentation and a phone app limit TeleCMI's usability and convenience.
  • Users find limited customization options in TeleCMI, especially regarding the dashboard and ringtone settings.
  • Users find the dashboard overly complex and suggest improving its simplicity and reducing the number of tabs.
  • Users feel the mobile app needs UX improvements, suggesting upgrades for UI and better dashboard functionality.

What Are Recent G2 Reviews of TeleCMI?

What Are G2 Users Discussing About TeleCMI?

Ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.

Average Rating: 4.5/5.0

Total Reviews: 62

How Do G2 Users Rate Ring.io?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 9.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Ring.io?

  • Seller: Ring.io
  • Year Founded: 2009
  • HQ Location: Herndon, VA
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 73% Small, 23% Medium

What Do G2 Reviewers Say About Ring.io?

AI-generated summary from verified user reviews

Pros
  • Users consistently highlight the ease of use of Ring.io, enjoying its user-friendly setup and quick dialing features.
  • Users find the quick dialing and compatibility features of Ring.io extremely helpful for boosting sales and efficiency.
  • Users appreciate the easy integrations of Ring.io, enhancing connectivity with their CRM and other systems effortlessly.
  • Users love the seamless CRM integration with Ring.io, enhancing efficiency and simplifying call management.
  • Users love the seamless integrations of Ring.io, enhancing productivity and streamlining their workflow effectively.
Cons
  • Users report occasional call issues with Ring.io, but prompt fixes by support mitigate the impact on experience.
  • Users are frustrated by the missing features like lack of note integration with other CRMs and inadequate training resources.
  • Users experience occasional software bugs with Ring.io, particularly with the web phone app and power dialer functionality.
  • Users experience chat functionality issues with glitches and limitations in messaging options on Ring.io.
  • Users report occasional glitches in the app, particularly with messaging, which limits functionality and causes frustration.

What Are Recent G2 Reviews of Ring.io?

What Are G2 Users Discussing About Ring.io?

Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Average Rating: 4.6/5.0

Total Reviews: 263

How Do G2 Users Rate Readymode?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Readymode?

  • Seller: Readymode
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Appointment Setter
  • Top Industries: Real Estate, Insurance
  • Company Size: 61% Small, 36% Medium

What Do G2 Reviewers Say About Readymode?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency of Readymode, particularly its effective KPI tracking and swift customer support.
  • Users value the ease of use in Readymode, enhancing productivity and streamlining communication for remote teams.
  • Users value Readymode for its effective KPI tracking and responsive support, enhancing business decision-making and outcomes.
  • Users value the time-saving features of Readymode, enhancing efficiency in outbound marketing and call management.
  • Users love the dynamic automation and user-friendly dashboard of Readymode, enhancing outbound marketing efficiency.
Cons
  • Users face a steep learning curve with Readymode's advanced features, requiring significant time and practice to master.
  • Users experience call scheduling issues and cumbersome user permissions, impacting efficiency and complicating compliance checks.
  • Users find the difficult learning curve of Readymode challenging, requiring considerable time and effort to master.
  • Users find limited customization frustrating, as it complicates the creation of personalized reports and workflows.
  • Users experience slow loading, which hinders agent productivity and can affect revenue generation significantly.

What Are Recent G2 Reviews of Readymode?

What Are G2 Users Discussing About Readymode?

Ozonetel

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

Average Rating: 4.6/5.0

Total Reviews: 624

How Do G2 Users Rate Ozonetel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Ozonetel?

  • Seller: Ozonetel
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Jose, California
  • LinkedIn® Page: www.linkedin.com
    378 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate, Assistant Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 62% Medium, 28% Small

What Do G2 Reviewers Say About Ozonetel?

AI-generated summary from verified user reviews

Pros
  • Users find Ozonetel's interface highly intuitive, emphasizing its ease of use for managing calls effectively.
  • Users value Ozonetel's dual calling capabilities, enjoying seamless management of inbound and outbound customer interactions.
  • Users find Ozonetel's call management capabilities convenient, efficiently handling both outbound and inbound customer interactions.
  • Users appreciate the smooth call quality of Ozonetel, enhancing their overall communication and efficiency.
  • Users appreciate the excellent customer support provided by Ozonetel, enhancing their overall experience and satisfaction.
Cons
  • Users find call issues frustrating due to delays and drops, negatively affecting their experience with Ozonetel.
  • Users often experience connection issues such as network problems, call drops, and delays affecting their overall experience.
  • Users experience occasional call connectivity issues, including voice problems and delays affecting their overall experience.
  • Users face connectivity issues with Ozonetel, experiencing delays and SIP disconnections that hinder smooth communication.
  • Users often experience technical issues like call drops and delays, affecting the overall customer experience.

What Are Recent G2 Reviews of Ozonetel?

What Are G2 Users Discussing About Ozonetel?

Julie Jung
JJ
Researched and written by Julie Jung
Updated