# Best Outbound Call Tracking Software for Small Business - Page 3 ## How Many Outbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 184 ### Category Stats (Aug 2026) - **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Outbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 119,800+ Authentic Reviews - 184+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Outbound Call Tracking Software ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=129760&focus%5B%5D=3296&focus%5B%5D=87468&focus%5B%5D=1188166&focus%5B%5D=95230&focus%5B%5D=4872&focus%5B%5D=4215) Highlighted products: HubSpot Sales Hub, Quo, Close, CloudTalk, Nooks, Ringover, Aircall, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=quo-quo&focus%5B%5D=close&focus%5B%5D=cloudtalk&focus%5B%5D=nooks&focus%5B%5D=ringover&focus%5B%5D=aircall&focus%5B%5D=genesys-cloud-cx&segment=small-business) **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-08-01T07%3A42%3A04Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=1c6c29bfdd940aaf7f49f45c506a9d0ab492d170c1830c3e656100b2a055d3f6&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Doutboundcalltracking&secure%5Burl_type%5D=custom_url) ### [lemlist](https://www.g2.com/es/products/lemlist/reviews) lemlist es la plataforma de salida de IA que permite a los equipos de ventas llegar a los prospectos por correo electrónico, LinkedIn, llamadas, WhatsApp y SMS desde un solo lugar, para que más de sus esfuerzos de alcance se conviertan en reuniones programadas y acuerdos cerrados. Con lemlist, puedes: - Encontrar leads que coincidan con tu ICP en una base de datos de más de 650 millones y enriquecerlos con correos electrónicos y números de teléfono verificados, sin necesidad de herramientas adicionales - Detectar cuándo los prospectos están listos para comprar con agentes de señales de intención que rastrean señales de compra y añaden leads a las campañas en el momento adecuado - Convertir datos dispersos de leads en contexto utilizable con agentes de enriquecimiento de datos que extraen información de LinkedIn, sitios web y tu CRM - Construir campañas completas conversando con lemAgent, el agente de IA incorporado que crea tu lista de leads, secuencia y mensajes - Ejecutar secuencias multicanal automatizadas y gestionar cada respuesta desde una bandeja de entrada unificada - Mantener los correos electrónicos fuera del spam con herramientas de entregabilidad integradas, incluyendo lemwarm - Trabajar desde tu CRM con integraciones de Salesforce, HubSpot y Pipedrive, o ejecutar lemlist directamente desde Claude a través de MCP La mayoría de las herramientas cubren una parte de la salida. lemlist cubre todo el flujo de trabajo, desde encontrar un prospecto hasta programar la reunión, y mantiene a un humano en control en cada paso. SDRs, líderes de ventas, equipos de operaciones y fundadores usan lemlist para reducir el trabajo manual y dedicar más tiempo a vender. Aprende más y comienza tu prueba gratuita de 14 días en www.lemlist.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,841 #### How Do G2 Users Rate lemlist? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.8/10 (Category avg: 9.2/10) - **Personalización:** 8.5/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 8.3/10 (Category avg: 8.8/10) - **Localizador de información:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind lemlist? - **Vendedor:** [lemlist](https://www.g2.com/es/sellers/lemlist) - **Sitio web de la empresa:** lemlist.com - **Año de fundación:** 2018 - **Ubicación de la sede:** Paris, Île-de-France, France - **Twitter:** @lemlist 2,556 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58e64645728fb2e8fad9ba5a58c3420688932b86372225ce6718ce80678a6061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18342604%2F&secure%5Burl_type%5D=linkedin_company_website) 254 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director Ejecutivo, Fundador - **Top Industries:** Software de Computadora, Tecnología de la información y servicios - **Company Size:** 48% Small, 8% Medium #### What Do G2 Reviewers Say About lemlist? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de lemlist, gracias a su interfaz intuitiva y su servicio de atención al cliente de apoyo. - Los usuarios aprecian la **integración fácil de usar** de lemlist, mejorando la eficiencia en la gestión de campañas y el flujo de trabajo. - Los usuarios encuentran Lemlist **increíblemente útil** para personalizar el alcance a gran escala mientras mantienen un toque humano. - Los usuarios valoran las **funciones de automatización** de lemlist, mejorando el compromiso mientras ahorran tiempo y optimizan los flujos de trabajo. - A los usuarios les encanta la **integración de LinkedIn** de Lemlist, mejorando el alcance con automatización personalizada para un compromiso auténtico. ##### Cons - Los usuarios encuentran que las **funciones faltantes** en lemlist son limitantes, dificultando los ajustes y la usabilidad durante las campañas. - Los usuarios encuentran lemlist **demasiado caro** , especialmente con los costos adicionales de crédito que pueden escalar durante las campañas. - Los usuarios encuentran **la curva de aprendizaje para la configuración e integraciones desafiante** , especialmente al gestionar múltiples bandejas de entrada y funciones avanzadas. - Los usuarios encuentran la **interfaz compleja** para gestionar múltiples campañas, especialmente al escalar y ajustar después del lanzamiento. - Los usuarios encuentran el **proceso de gestión de correos electrónicos costoso y engorroso** , citando una curva de aprendizaje pronunciada y errores en la funcionalidad. #### What Are Recent G2 Reviews of lemlist? **["Facilidad de uso, diversión y eficiencia... Me encanta"](https://www.g2.com/es/survey_responses/lemlist-review-11977691)** **Rating:** 5.0/5.0 stars _— Julien S._ [Read full review](https://www.g2.com/es/survey_responses/lemlist-review-11977691) **["¡Usuario leal, continuará siendo leal!"](https://www.g2.com/es/survey_responses/lemlist-review-11730822)** **Rating:** 5.0/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/es/survey_responses/lemlist-review-11730822) #### What Are G2 Users Discussing About lemlist? - [¿Para qué se utiliza lemlist?](https://www.g2.com/es/discussions/what-is-lemlist-used-for) - 2 comments ### [Vonage Contact Center (formerly NewVoiceMedia)](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews) Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty. **Average Rating:** 4.2/5.0 **Total Reviews:** 100 #### How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10) - **Personalization:** 8.3/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)? - **Seller:** [Vonage](https://www.g2.com/sellers/vonage) - **Year Founded:** 2001 - **HQ Location:** Holmdel, NJ - **Twitter:** @Vonage 11,195 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website) 2,776 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Medium, 28% Small #### What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of Vonage Contact Center, appreciating its smooth integration and functional dialer. - Users value the **excellent customer support** of Vonage Contact Center, enhancing their overall experience with the platform. - Users value the **easy setup** of Vonage Contact Center, enabling quick implementation and seamless usability for teams. - Users value the **easy integrations** with CRM systems, facilitating quick implementation and user-friendly experiences. - Users value the **seamless CRM integration** and reliable cloud platform of Vonage Contact Center for improved service. ##### Cons - Users struggle with **call issues** like spam markings and slow connectivity, complicating their outreach efforts. - Users experience **customization difficulty** with Vonage Contact Center, finding it challenging to tailor features to their workflows. - Users note the **expensive pricing** of Vonage Contact Center, though they believe it's worth the investment compared to alternatives. - Users find the **limited customization** options in Vonage Contact Center restrict their ability to tailor the system effectively. - Users report **communication issues** with Vonage Contact Center, particularly with calls marked as spam and recent text messaging problems. #### What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)? **["I have had Vonage for years and had no issues"](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889)** **Rating:** 4.5/5.0 stars _— Caprice R._ [Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889) **["Easy to use, love the simple"](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-9882226)** **Rating:** 4.0/5.0 stars _— Alba P._ [Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-9882226) #### What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)? - [Does Vonage integration with Salesforce?](https://www.g2.com/discussions/vonage-contact-center-formerly-newvoicemedia-does-vonage-integration-with-salesforce) - [What does New Voice Media do?](https://www.g2.com/discussions/what-does-new-voice-media-do) - [What is Vonage VCC?](https://www.g2.com/discussions/what-is-vonage-vcc) - 1 comment - [What is Vonage Contact Center?](https://www.g2.com/discussions/what-is-vonage-contact-center) ### [FreJun](https://www.g2.com/es/products/frejun/reviews) FreJun es una plataforma de telefonía en la nube que automatiza las llamadas de negocios. Los usuarios pueden hacer llamadas de negocios salientes usando un número virtual único y recibir llamadas entrantes en el mismo número. Las llamadas realizadas a través de los números virtuales pueden ser grabadas e integradas con cualquier herramienta de flujo de trabajo, como CRM y ATS. Se generan análisis detallados de llamadas e información de IA para mejorar el rendimiento del equipo. FreJun también proporciona una característica única de llamadas automatizadas (marcador automático) donde el usuario puede llamar automáticamente a una lista de números. Al usar FreJun junto con su herramienta de flujo de trabajo, todo el sistema de contacto puede ser automatizado en 5-10 minutos. **Average Rating:** 4.8/5.0 **Total Reviews:** 71 #### How Do G2 Users Rate FreJun? - **¿Ha sido the product un buen socio para hacer negocios?:** 10.0/10 (Category avg: 9.2/10) - **Personalización:** 9.9/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 9.8/10 (Category avg: 8.8/10) - **Localizador de información:** 9.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind FreJun? - **Vendedor:** [FreJun](https://www.g2.com/es/sellers/frejun) - **Año de fundación:** 2019 - **Ubicación de la sede:** Seattle, WA - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca474a9000ed4b638168e06142179e5d8cdc6f7e66c79209f736a8ba21fff514&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrejun%2F&secure%5Burl_type%5D=linkedin_company_website) 45 empleados en LinkedIn® #### Who Uses This Product? - **Top Industries:** Servicios Financieros, Contratación y Reclutamiento - **Company Size:** 80% Medium, 20% Small #### What Are Recent G2 Reviews of FreJun? **["FreJun hace que las llamadas de negocios sean simples, eficientes y perfectamente integradas con CRM."](https://www.g2.com/es/survey_responses/frejun-review-13096048)** **Rating:** 5.0/5.0 stars _— Girija P._ [Read full review](https://www.g2.com/es/survey_responses/frejun-review-13096048) **["Integración fácil de CRM, potentes funciones de marcación y un soporte maravilloso"](https://www.g2.com/es/survey_responses/frejun-review-12780177)** **Rating:** 5.0/5.0 stars _— Ayushi S._ [Read full review](https://www.g2.com/es/survey_responses/frejun-review-12780177) ### [Koncert](https://www.g2.com/es/products/koncert/reviews) Koncert es una plataforma de compromiso de ventas B2B diseñada para mejorar la eficiencia y efectividad de los equipos de ventas a través de tecnología avanzada de marcación. Con más de 15 años de experiencia en la industria, Koncert aprovecha la inteligencia artificial para facilitar conversaciones más significativas y construir robustos canales de ventas. La plataforma automatiza el proceso tradicionalmente manual de marcar a los prospectos, permitiendo a los usuarios conectarse con prospectos en vivo de manera más eficiente y aumentar significativamente sus tasas de conversación. Dirigido principalmente a profesionales de ventas y organizaciones que buscan optimizar sus esfuerzos de alcance, Koncert ofrece una suite de opciones de marcadores adaptadas a varios flujos de trabajo de ventas. Estos incluyen el Marcador Paralelo de IA Multilínea, el Marcador de Flujo de IA de Línea Única, el Marcador Asistido por Agente y el Marcador de Clic para Llamar. Cada opción se integra perfectamente con los principales sistemas de Gestión de Relaciones con Clientes (CRM), asegurando que los equipos de ventas puedan simplificar sus procesos sin interrumpir sus flujos de trabajo existentes. Esta adaptabilidad hace de Koncert una solución ideal para empresas de todos los tamaños que buscan mejorar sus estrategias de compromiso de ventas. Las características clave de la tecnología de marcación de Koncert incluyen capacidades de automatización que permiten a los equipos de ventas conectarse con prospectos a una escala sin precedentes. Al automatizar el proceso de marcación, los representantes de ventas pueden centrarse en interactuar con los prospectos en lugar de dedicar tiempo a la marcación manual. Esto no solo aumenta el número de conversaciones, sino que también optimiza la productividad, permitiendo a los equipos asignar su tiempo y recursos de manera más efectiva. La plataforma también incluye AI PitchLab, que entrena a los representantes en tiempo real con retroalimentación impulsada por IA sobre tono, ritmo y proporciones de hablar-escuchar, convirtiendo cada llamada en una oportunidad de entrenamiento. Además, Koncert ofrece Waterfall Data Enrichment, que automatiza la limpieza de listas de prospectos y aumenta las tasas de conexión con datos precisos y enriquecidos de múltiples fuentes. Esta característica mejora la calidad de los leads con los que los equipos de ventas interactúan, mejorando aún más la probabilidad de conversiones exitosas. La plataforma también proporciona valiosos insights para propósitos de entrenamiento y capacitación, permitiendo a los gerentes de ventas refinar sus estrategias y mejorar el rendimiento general del equipo. El marcador automático impulsado por IA y la plataforma de cadencia de Koncert destacan en el mercado de herramientas de ventas B2B al ofrecer una solución integral que mejora tanto las tasas de conversación como el desarrollo de canales. La capacidad de personalizar estrategias de marcación basadas en flujos de trabajo de ventas específicos asegura que las organizaciones puedan implementar una solución que satisfaga sus necesidades únicas. Al empoderar a los equipos de ventas para interactuar de manera más efectiva con los prospectos, Koncert juega un papel crucial en impulsar el crecimiento empresarial y lograr los objetivos de ventas. **Average Rating:** 4.6/5.0 **Total Reviews:** 408 #### How Do G2 Users Rate Koncert? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.8/10 (Category avg: 9.2/10) - **Personalización:** 8.9/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 9.0/10 (Category avg: 8.8/10) - **Localizador de información:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Koncert? - **Vendedor:** [Koncert](https://www.g2.com/es/sellers/koncert) - **Sitio web de la empresa:** www.koncert.com - **Año de fundación:** 2004 - **Ubicación de la sede:** Windham, NH - **Twitter:** @koncert 2 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4eb4a22b72b71ae1eba1e5d71535eb05cc226351c667da1aa888debe1af354cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2590826%2F&secure%5Burl_type%5D=linkedin_company_website) 53 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Representante de Desarrollo de Ventas, SDR - **Top Industries:** Software de Computadora, Tecnología de la información y servicios - **Company Size:** 45% Medium, 36% Small #### What Do G2 Reviewers Say About Koncert? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios valoran las **capacidades de ahorro de tiempo** de Koncert, permitiendo llamadas en frío eficientes y una gestión rápida de datos. - Los usuarios valoran la **eficiencia** de Koncert, lo que permite un marcado más rápido y una mayor productividad en la programación de reuniones. - A los usuarios les encanta las **capacidades eficientes de generación de leads** de Koncert, aumentando su velocidad de marcación y reservas de reuniones. - Los usuarios aprecian la **facilidad de uso** de Koncert, destacando su diseño fácil de usar y resultados efectivos. - Los usuarios aprecian las **funciones de automatización** de Koncert, que permiten una prospección eficiente sin la molestia de marcar manualmente. ##### Cons - Los usuarios informan de **problemas frecuentes con las llamadas** , incluyendo fallos de audio y dificultades para marcar varias líneas de manera efectiva. - Los usuarios informan de **problemas frecuentes con el marcador** , incluidos fallos y dificultades con el audio y el seguimiento de múltiples llamadas. - Los usuarios experimentan **problemas de carga lenta** con Koncert durante el marcado de alto volumen, afectando el flujo de llamadas y la sincronización. - Los usuarios experimentan ocasionalmente **errores de software** con Koncert, incluidos bloqueos y problemas con la carga de listas desde Salesforce. - Los usuarios experimentan un **retraso en la comunicación** cuando se atienden las llamadas, causando frustración durante las conversaciones. #### What Are Recent G2 Reviews of Koncert? **["El Marcador Paralelo de Konsert, la Nueva Interfaz de Usuario y las Notas de IA Supercargan la Productividad"](https://www.g2.com/es/survey_responses/koncert-review-13169696)** **Rating:** 5.0/5.0 stars _— Petro C._ [Read full review](https://www.g2.com/es/survey_responses/koncert-review-13169696) **["Solución de llamadas altamente eficiente con excelente soporte"](https://www.g2.com/es/survey_responses/koncert-review-13089473)** **Rating:** 5.0/5.0 stars _— Lam T._ [Read full review](https://www.g2.com/es/survey_responses/koncert-review-13089473) #### What Are G2 Users Discussing About Koncert? - [¿Para qué se utiliza Koncert?](https://www.g2.com/es/discussions/what-is-koncert-used-for) ### [InsideSales](https://www.g2.com/pt/products/insidesales/reviews) Acelere a receita da sua empresa com o Playbooks da InsideSales, a plataforma de engajamento de vendas mais inteligente. Com o Playbooks, os profissionais de vendas aumentam a produtividade, otimizam as interações com os clientes e se conectam aos compradores certos. O Playbooks vai além de um discador automático ou sequenciador de vendas tradicional. Ele não apenas ajuda sua equipe a fazer mais, mas a fazer mais das coisas certas. Os representantes recebem contatos adicionais e recomendações de quem, quando e como entrar em contato—tornando seus esforços mais eficazes. A liderança recebe informações valiosas sobre sua equipe de vendas remota para ver o que está funcionando e o que não está. **Average Rating:** 4.5/5.0 **Total Reviews:** 613 #### How Do G2 Users Rate InsideSales? - **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.2/10) - **Personalização:** 8.9/10 (Category avg: 8.8/10) - **Registrar dados de clientes potenciais:** 8.8/10 (Category avg: 8.8/10) - **Informações Locater:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind InsideSales? - **Vendedor:** [InsideSales](https://www.g2.com/pt/sellers/insidesales) - **Ano de Fundação:** 2012 - **Localização da Sede:** Austin, TX - **Twitter:** @InsideSales\_PB 19,854 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed17cf00f8d2a441d32892b6c90793dd676ba1383ef7164414af8224e177bfe5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsidesales-playbooks%2F&secure%5Burl_type%5D=linkedin_company_website) 25 funcionários no LinkedIn® - **Telefone:** (866) 549-0301 #### Who Uses This Product? - **Who Uses This:** Representante de Desenvolvimento de Negócios, Representante de Desenvolvimento de Vendas - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 48% Large, 36% Medium #### What Are Recent G2 Reviews of InsideSales? **["Playbooks é a Ferramenta dos Vencedores"](https://www.g2.com/pt/survey_responses/insidesales-review-4250902)** **Rating:** 4.5/5.0 stars _— Wendell B._ [Read full review](https://www.g2.com/pt/survey_responses/insidesales-review-4250902) **["esta ferramenta tornou minha vida muito mais fácil"](https://www.g2.com/pt/survey_responses/insidesales-review-4125642)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Tecnologia da Informação e Serviços_ [Read full review](https://www.g2.com/pt/survey_responses/insidesales-review-4125642) #### What Are G2 Users Discussing About InsideSales? - [Para que é usado o InsideSales?](https://www.g2.com/pt/discussions/what-is-insidesales-used-for) ### [ConnectAndSell](https://www.g2.com/es/products/connectandsell/reviews) ConnectAndSell es una solución de aceleración de ventas de vanguardia diseñada para mejorar la eficiencia y efectividad de los equipos de ventas al facilitar conversaciones más significativas con los tomadores de decisiones en un tiempo más corto. Al integrar la experiencia humana con inteligencia artificial avanzada, ConnectAndSell agiliza el proceso de ventas salientes, haciendo más fácil para los equipos interactuar con clientes potenciales y aumentar el crecimiento de los ingresos. Dirigido principalmente a organizaciones de ventas que buscan optimizar sus estrategias de salida, ConnectAndSell atiende a una audiencia diversa, incluyendo startups, empresas establecidas y profesionales de ventas que desean refinar su enfoque en la generación de leads. La plataforma es particularmente beneficiosa para equipos que lanzan nuevas iniciativas de salida o aquellos que buscan mejorar procesos existentes. Al aprovechar la tecnología de ConnectAndSell, los usuarios pueden esperar ver un aumento significativo en el número de conversaciones de calidad, lo cual es esencial para cerrar tratos y expandir su base de clientes. Una de las características destacadas de ConnectAndSell es su combinación única de agentes en vivo y automatización. Este enfoque dual permite a los representantes de ventas eludir obstáculos comunes, como los porteros, y conectarse directamente con los tomadores de decisiones clave. Los conocimientos impulsados por IA de la plataforma mejoran aún más este proceso al proporcionar datos que ayudan a identificar a los compradores correctos a los que dirigirse, lo que finalmente lleva a más reuniones agendadas. El énfasis en el cumplimiento y la escalabilidad asegura que las organizaciones puedan hacer crecer sus esfuerzos de ventas sin comprometer los estándares regulatorios o la eficiencia operativa. Además de sus robustas capacidades tecnológicas, ConnectAndSell se posiciona como un socio en el desarrollo de equipos de ventas. Con más de una década de experiencia y millones de conversaciones de ventas exitosas a su haber, la empresa se enfoca en la habilitación y el coaching, asegurando que los representantes de ventas no solo marquen más rápido sino que también vendan de manera más inteligente. Este compromiso con el desarrollo de representantes distingue a ConnectAndSell de las soluciones de software tradicionales, ya que enfatiza la importancia de la mejora continua y el aumento de habilidades dentro de los equipos de ventas. En general, ConnectAndSell ofrece una solución integral para organizaciones que buscan acelerar sus procesos de ventas. Al combinar la interacción humana con una poderosa automatización y conocimientos de IA, empodera a los equipos de ventas para lograr sus objetivos de manera más eficiente mientras fomenta un entorno de crecimiento y desarrollo. **Average Rating:** 4.3/5.0 **Total Reviews:** 229 #### How Do G2 Users Rate ConnectAndSell? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.1/10 (Category avg: 9.2/10) - **Personalización:** 8.4/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 8.5/10 (Category avg: 8.8/10) - **Localizador de información:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind ConnectAndSell? - **Vendedor:** [Banzai International, Inc.](https://www.g2.com/es/sellers/banzai-international-inc) - **Sitio web de la empresa:** www.banzai.io - **Año de fundación:** 2015 - **Ubicación de la sede:** Seattle, US - **Twitter:** @getbanzai 1,037 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a945735a11770d06f5e4778e7f79c1461612c719dbe8f061940e926b85d2de44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbanzai-inc.%2F&secure%5Burl_type%5D=linkedin_company_website) 112 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Representante de Desarrollo de Negocios, Ejecutivo de Cuentas - **Top Industries:** Software de Computadora, Tecnología de la información y servicios - **Company Size:** 48% Medium, 39% Small #### What Do G2 Reviewers Say About ConnectAndSell? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios valoran el **soporte al cliente excepcional** proporcionado por ConnectAndSell, destacando la capacidad de respuesta y la ayuda del equipo. - Los usuarios valoran las **funciones que ahorran tiempo** de ConnectAndSell, mejorando la productividad al conectarse directamente con los responsables de la toma de decisiones. - Los usuarios valoran la **facilidad de uso** de ConnectAndSell, junto con un excelente soporte que mejora su experiencia de llamadas. - Los usuarios destacan la **eficiencia** de ConnectAndSell, aumentando las reuniones programadas mientras reducen significativamente el tiempo de marcación. - Los usuarios valoran la **alta eficiencia en la generación de leads** de ConnectAndSell, lo que permite más conversaciones y un aumento en las reservas de reuniones. ##### Cons - Los usuarios a menudo enfrentan **problemas de llamadas** como retrasos y llamadas caídas, complicando su experiencia de llamadas en frío. - Los usuarios experimentan **retrasos** ocasionales al conectar llamadas, lo que lleva a que algunas llamadas se corten durante el proceso de marcación. - Los usuarios experimentan **tiempos de carga lentos** con ConnectAndSell, especialmente al manejar listas de contactos grandes y múltiples pestañas. - Los usuarios experimentan **retrasos del sistema** que afectan las conexiones de llamadas, lo que lleva a llamadas interrumpidas y aplicaciones que consumen muchos recursos. - Los usuarios informan de **problemas de conexión** con ConnectAndSell, incluyendo caídas de llamadas, retrasos y problemas de rendimiento que consumen muchos recursos. #### What Are Recent G2 Reviews of ConnectAndSell? **["¡Nos ayudó a lanzar nuestras iniciativas de ventas salientes!"](https://www.g2.com/es/survey_responses/connectandsell-review-12664460)** **Rating:** 5.0/5.0 stars _— Christina M._ [Read full review](https://www.g2.com/es/survey_responses/connectandsell-review-12664460) **["ConnectAndSell supercargó nuestras conversaciones con clientes"](https://www.g2.com/es/survey_responses/connectandsell-review-12683115)** **Rating:** 5.0/5.0 stars _— Rob C._ [Read full review](https://www.g2.com/es/survey_responses/connectandsell-review-12683115) #### What Are G2 Users Discussing About ConnectAndSell? - [¿Para qué se utiliza ConnectAndSell?](https://www.g2.com/es/discussions/what-is-connectandsell-used-for) ### [Freshsales](https://www.g2.com/es/products/freshsales/reviews) Freshsales es un software CRM de ventas fácil de usar, potenciado por IA. Confiado por más de 65,000 empresas en todo el mundo, Freshsales CRM ayuda a los equipos de ventas a atraer clientes potenciales de calidad, participar en conversaciones contextuales, hacer crecer el embudo de ventas, aumentar las conversiones y potenciar la productividad. Freshsales CRM proporciona una vista de 360 grados de contactos y cuentas para empoderar a los equipos de ventas con contexto para vender mejor. Los vendedores pueden gestionar embudos de ventas para visualizar el progreso de los tratos y definir y seguir objetivos de ventas. Los equipos de ventas pueden interactuar sin esfuerzo con prospectos y clientes con las capacidades integradas de teléfono, correo electrónico y chat. Las funciones avanzadas de automatización como flujos de trabajo y secuencias de ventas aumentan la productividad de ventas y aseguran un mejor prospecto. Freddy AI en Freshsales ayuda a los vendedores a redactar correos electrónicos de ventas contextuales, recibir información procesable sobre tratos y nunca perder oportunidades de ingresos. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,198 #### How Do G2 Users Rate Freshsales? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.2/10) - **Personalización:** 9.0/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 9.0/10 (Category avg: 8.8/10) - **Localizador de información:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Freshsales? - **Vendedor:** [Freshworks](https://www.g2.com/es/sellers/freshworks) - **Año de fundación:** 2010 - **Ubicación de la sede:** San Mateo, CA - **Twitter:** @FreshworksInc 19,020 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 7,505 empleados en LinkedIn® - **Propiedad:** NASDAQ: FRSH #### Who Uses This Product? - **Who Uses This:** Director Ejecutivo, Gerente de Desarrollo de Negocios - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 68% Small, 27% Medium #### What Do G2 Reviewers Say About Freshsales? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de Freshsales, encontrándolo fácil de usar e intuitivo para gestionar tareas. - A los usuarios les encanta la **interfaz fácil de usar y las características extensas** de Freshsales, mejorando su experiencia general y eficiencia. - Los usuarios encuentran que Freshsales es una **herramienta CRM útil** que rastrea eficazmente los leads y acuerdos de desarrollo empresarial. - Los usuarios aprecian el **soporte al cliente receptivo** de Freshsales, mejorando su experiencia con una incorporación y orientación sin problemas. - Los usuarios aprecian el **diseño intuitivo** de Freshsales, encontrándolo fácil de aprender y navegar en diferentes dispositivos. ##### Cons - Los usuarios encuentran **características faltantes** en Freshsales, lo que lleva a la frustración con las inconsistencias en los informes, la automatización y la configuración. - Los usuarios encuentran que Freshsales tiene **funciones limitadas** que dificultan la gestión del flujo de trabajo y la experiencia general del usuario, lo que lleva a considerar alternativas. - Los usuarios encuentran **complejidades de configuración** y capacidades de informes limitadas en Freshsales, lo que afecta su experiencia general con el CRM. - Los usuarios encuentran la **curva de aprendizaje empinada** , especialmente con los informes y los flujos de trabajo automatizados en Freshsales. - Los usuarios encuentran frustrantes las **opciones limitadas de personalización** , especialmente con los informes y la adición de campos personalizados. #### What Are Recent G2 Reviews of Freshsales? **["El CRM amigable con la logística carece de interoperabilidad madura en la industria."](https://www.g2.com/es/survey_responses/freshsales-review-12858179)** **Rating:** 4.5/5.0 stars _— Vehz H._ [Read full review](https://www.g2.com/es/survey_responses/freshsales-review-12858179) **["Un CRM práctico para gestionar clientes potenciales e interacciones con clientes"](https://www.g2.com/es/survey_responses/freshsales-review-12946886)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/es/survey_responses/freshsales-review-12946886) #### What Are G2 Users Discussing About Freshsales? - [¿Para qué se utiliza Freshsales?](https://www.g2.com/es/discussions/what-is-freshsales-used-for) - 2 comments, 1 upvote - [¿Cuáles son los tres beneficios del CRM?](https://www.g2.com/es/discussions/freshsales-what-are-the-three-benefits-of-crm) - 2 comments - [¿Qué es Freshsales CRM?](https://www.g2.com/es/discussions/what-is-freshsales-crm) - 1 comment - [What are the major types of CRM?](https://www.g2.com/es/discussions/what-are-the-major-types-of-crm) - 1 upvote - [¿Cuáles son las características del software CRM?](https://www.g2.com/es/discussions/freshsales-what-are-the-features-of-crm-software) - 1 comment ### [Natterbox](https://www.g2.com/pt/products/natterbox/reviews) Natterbox é o seu centro de contato Salesforce facilitado — uma solução de voz e Omni-channel tudo-em-um que se integra perfeitamente ao Salesforce para melhorar as experiências dos clientes e otimizar as operações. Projetado como um aplicativo nativo do Salesforce, o Natterbox capacita as empresas a fazer da voz um componente estratégico de sua estratégia de comunicação digital, apresentando IVR, clique-para-ligar, gravação de chamadas, roteamento dinâmico de chamadas e transcrição de voz. Com tudo gerenciado diretamente no Salesforce, o Natterbox simplifica as operações do centro de contato e centraliza os dados para melhorar a eficiência do fluxo de trabalho. Além da voz, o Natterbox oferece uma abordagem Omni-channel totalmente integrada, suportando SMS, WhatsApp e outros canais digitais. Isso permite que as empresas envolvam os clientes em suas plataformas preferidas, oferecendo um serviço consistente e de alta qualidade em todos os pontos de contato. Com uma visão unificada de todas as interações, os agentes podem gerenciar conversas sem esforço dentro do Salesforce, aumentando tanto a capacidade de resposta quanto a satisfação do cliente. As capacidades avançadas de IA do Natterbox melhoram ainda mais a eficiência do centro de contato. Nosso recurso de Treinamento de Chamadas com IA automatiza a pontuação de chamadas, fornece justificativas detalhadas e oferece insights acionáveis, promovendo a melhoria contínua para agentes e equipes. Além disso, o Assistente de IA minimiza as tarefas administrativas pós-chamada, automatizando encerramentos, sugerindo as próximas melhores ações e garantindo a integridade dos dados do CRM. Isso permite que os agentes dediquem mais tempo a interações significativas com os clientes, maximizando a produtividade e melhorando os relacionamentos com os clientes. Com o Natterbox, as empresas ganham visibilidade completa em suas operações de voz e Omni-channel, aproveitando ferramentas que melhoram a produtividade, personalizam interações e apoiam decisões baseadas em dados. Desde a implementação fácil até a gestão diária, o Natterbox torna seu centro de contato simples de operar, poderoso e estrategicamente impactante para impulsionar o sucesso do cliente. **Average Rating:** 4.4/5.0 **Total Reviews:** 133 #### How Do G2 Users Rate Natterbox? - **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.2/10) - **Personalização:** 8.5/10 (Category avg: 8.8/10) - **Registrar dados de clientes potenciais:** 8.3/10 (Category avg: 8.8/10) - **Informações Locater:** 7.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Natterbox? - **Vendedor:** [Natterbox Limited](https://www.g2.com/pt/sellers/natterbox-limited) - **Website da Empresa:** www.natterbox.com - **Ano de Fundação:** 2010 - **Localização da Sede:** London, England - **Twitter:** @Natterbox 1,508 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=049e8ed08381103b3107f74fe6b8910a93c51e7fc9497d0f2f59925592958701&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnatterbox-limited%2F&secure%5Burl_type%5D=linkedin_company_website) 129 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Administrador do Salesforce - **Top Industries:** Serviços Financeiros, Recrutamento e Seleção - **Company Size:** 58% Medium, 31% Small #### What Do G2 Reviewers Say About Natterbox? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam o Natterbox por sua **facilidade de administração** e ajustes rápidos no roteamento de chamadas com base nas necessidades do negócio. - Os usuários valorizam o **atendimento ao cliente prestativo** da Natterbox, o que melhora sua experiência e satisfação geral. - Os usuários valorizam a **integração nativa com Salesforce** e as **funcionalidades omnichannel** da Natterbox que aumentam a produtividade e simplificam as operações. - Os usuários apreciam a **integração perfeita do CRM** da Natterbox com o Salesforce, aumentando significativamente a produtividade e a eficiência operacional. - Os usuários acham o Natterbox **extremamente fácil de usar** , com integração suave e ajustes rápidos para gerenciamento de chamadas. ##### Cons - Os usuários enfrentam **limitações de chamadas** com o Natterbox, como dificuldades em transferir e gerenciar configurações de áudio de chamadas. - Os usuários destacam a **implementação de IA com falhas** da Natterbox, sugerindo a necessidade de suporte e orientação aprimorados durante as transições. - Os usuários relatam **qualidade de chamada inconsistente** e atrasos ocasionais no roteamento de chamadas, buscando melhorias para uma experiência melhor. - Os usuários enfrentam **problemas de funcionalidade de chat** com o Natterbox, causando complicações durante chamadas e transferências. - Os usuários acham a **complexidade da configuração e instalação** desafiadora, justificando um melhor suporte para uma transição mais suave. #### What Are Recent G2 Reviews of Natterbox? **["Integração nativa do Salesforce com capacidades de chamada de melhor qualidade"](https://www.g2.com/pt/survey_responses/natterbox-review-12191413)** **Rating:** 5.0/5.0 stars _— Aneel Y._ [Read full review](https://www.g2.com/pt/survey_responses/natterbox-review-12191413) **["Natterbox Continua Melhorando: Configuração Fácil, Automação Inteligente e Suporte Fantástico"](https://www.g2.com/pt/survey_responses/natterbox-review-13152054)** **Rating:** 4.0/5.0 stars _— Kieran H._ [Read full review](https://www.g2.com/pt/survey_responses/natterbox-review-13152054) #### What Are G2 Users Discussing About Natterbox? - [Qual é a sua experiência com o Natterbox para soluções de voz e como ele se integra ao seu CRM?](https://www.g2.com/pt/discussions/what-is-your-experience-with-natterbox-for-voice-solutions-and-how-does-it-integrate-with-your-crm) - [What is Salesforce voice?](https://www.g2.com/pt/discussions/what-is-salesforce-voice) - 1 comment - [Does Vonage integration with Salesforce?](https://www.g2.com/pt/discussions/does-vonage-integration-with-salesforce) - [How much does natterbox cost?](https://www.g2.com/pt/discussions/how-much-does-natterbox-cost) - [What does Natterbox do?](https://www.g2.com/pt/discussions/what-does-natterbox-do) ### [Ring.io](https://www.g2.com/es/products/ring-io-ring-io/reviews) Ring.io es una plataforma de compromiso de ventas que se centra en acercar a tus prospectos a tus representantes de ventas. Ring.io utiliza canales cuidadosamente seleccionados y respaldados por datos, de alto compromiso, que te permiten alcanzar a tus prospectos y no escuchar grillos: SMS/MMS, correo electrónico, teléfono y video para ventas. Es una plataforma todo en uno y, al aprovechar la integración con tu CRM, finalmente puedes concentrarte en vender y olvidarte de buscar otro software mágico para agregar a tu caja de herramientas. Ring.io te ayuda a construir secuencias, haciéndolas impulsadas por datos y no lineales. Una manera elegante de decir que tu proceso de ventas ahora se adapta dinámicamente a los cambios, ya sea que se trate de los datos de tu CRM, la entrada manual o las señales detectadas por Ring.io: cierras más tratos, más rápido. **Average Rating:** 4.5/5.0 **Total Reviews:** 62 #### How Do G2 Users Rate Ring.io? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.2/10) - **Personalización:** 9.4/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 9.2/10 (Category avg: 8.8/10) - **Localizador de información:** 9.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind Ring.io? - **Vendedor:** [Ring.io](https://www.g2.com/es/sellers/ring-io) - **Año de fundación:** 2009 - **Ubicación de la sede:** Herndon, VA - **Twitter:** @ringIO 907 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c389be3336b7071b9cd2f9c4d995030e0add4b815617cb4ac330c8c3386d276a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F943286%2F&secure%5Burl_type%5D=linkedin_company_website) 10 empleados en LinkedIn® #### Who Uses This Product? - **Top Industries:** Software de Computadora, Marketing y publicidad - **Company Size:** 73% Small, 23% Medium #### What Do G2 Reviewers Say About Ring.io? _AI-generated summary from verified user reviews_ ##### Pros - A los usuarios les encanta la **facilidad de uso** de Ring.io, haciendo que las llamadas de alto volumen y la toma de notas sean eficientes y sin problemas. - Los usuarios encuentran las **herramientas administrativas útiles** de Ring.io invaluables para una gestión eficiente y un mejor rendimiento de ventas. - Los usuarios elogian las **integraciones fáciles** con CRM, mejorando la usabilidad y agilizando la gestión de llamadas desde cualquier dispositivo. - Los usuarios valoran la **integración fluida de CRM** de Ring.io, mejorando las capacidades de monitoreo y seguimiento sin esfuerzo. - Los usuarios valoran la **integración fluida de CRM** de Ring.io, mejorando su flujo de trabajo y la eficiencia en la gestión de llamadas. ##### Cons - Los usuarios experimentan **problemas de llamadas** ocasionales con fallos en la aplicación de teléfono web y el monitor en vivo, aunque las soluciones son rápidas. - Los usuarios están decepcionados por las **funciones faltantes** como las opciones de mensajería de texto y transcripción de llamadas en Ring.io. - Los usuarios experimentan ocasionalmente **errores de software** en Ring.io, particularmente con la aplicación web y las funciones de marcación automática. - Los usuarios experimentan **fallos en la funcionalidad del chat** y problemas al enviar/recibir fotos y mensajes en Ring.io. - Los usuarios experimentan **fallos y opciones de mensajería limitadas** en la aplicación Ring.io, afectando su funcionalidad general. #### What Are Recent G2 Reviews of Ring.io? **["Me encanta Ring.Io para todas mis llamadas de ventas."](https://www.g2.com/es/survey_responses/ring-io-review-11299789)** **Rating:** 5.0/5.0 stars _— Dylan N._ [Read full review](https://www.g2.com/es/survey_responses/ring-io-review-11299789) **["Experiencia con Ring.io"](https://www.g2.com/es/survey_responses/ring-io-review-11608123)** **Rating:** 5.0/5.0 stars _— kyle s._ [Read full review](https://www.g2.com/es/survey_responses/ring-io-review-11608123) #### What Are G2 Users Discussing About Ring.io? - [¿Para qué se utiliza Ring.io?](https://www.g2.com/es/discussions/what-is-ring-io-used-for) - 2 comments ### [SalesCaptain](https://www.g2.com/pt/products/salescaptain-inc-salescaptain/reviews) SalesCaptain é uma plataforma de comunicação tudo-em-um com um construtor de agentes de IA baseado em chat, projetada para empresas modernas. Ela unifica chamadas telefônicas, mensagens de texto, chat na web e mensagens de mídia social em uma única caixa de entrada colaborativa. Com o SalesCaptain, você pode facilmente criar agentes de telefone e texto com IA para atender chamadas, responder a consultas, direcionar leads, filtrar spam e automatizar tarefas — tudo isso sem qualquer conhecimento técnico. O SalesCaptain também inclui um conjunto de aplicativos empresariais integrados para gerenciar avaliações, compromissos, estágios de leads, quadros de líderes de equipe e mais — oferecendo tudo o que você precisa para otimizar o engajamento do cliente e o desempenho da equipe em uma única plataforma. Construa automações de arrastar e soltar, conecte-se com mais de 50 plataformas populares como HubSpot, Booker, Clio e ServiceFusion, ou aprofunde-se com suporte a API, webhooks e Zapier. Seja você uma startup ou uma empresa com várias localizações, o SalesCaptain ajuda a escalar a comunicação e o engajamento do cliente com facilidade. **Average Rating:** 4.3/5.0 **Total Reviews:** 227 #### How Do G2 Users Rate SalesCaptain? - **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind SalesCaptain? - **Vendedor:** [SalesCaptain](https://www.g2.com/pt/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6) - **Ano de Fundação:** 2020 - **Localização da Sede:** New York, US - **Twitter:** @SalesCaptainInc 157 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website) 25 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Marketing, Gerente de Operações - **Top Industries:** Marketing e Publicidade, Varejo - **Company Size:** 71% Small, 27% Medium #### What Do G2 Reviewers Say About SalesCaptain? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam os **recursos de automação** do SalesCaptain, melhorando o fluxo de trabalho e mantendo o engajamento do cliente sem esforço. - Os usuários valorizam a **comunicação clara e consistente** da SalesCaptain, melhorando significativamente a experiência do cliente e a organização. - Os usuários apreciam a **facilidade de uso** do SalesCaptain, simplificando a comunicação com os clientes e melhorando a organização e a eficiência. - Os usuários apreciam o SalesCaptain por sua **capacidade de resposta imediata** , garantindo que nenhum lead esfrie durante os períodos de movimento intenso. - Os usuários apreciam a **comunicação clara e consistente** da SalesCaptain, melhorando a experiência do cliente e construindo confiança. ##### Cons - Os usuários observam uma **curva de aprendizado acentuada** para a configuração inicial, tornando a personalização e os recursos avançados desafiadores no início. - Os usuários acham o **processo de integração demorado** frustrante, especialmente para equipes maiores e novos usuários do SalesCaptain. - Os usuários desejam **relatórios mais sofisticados** no SalesCaptain para melhor analisar métricas de desempenho chave e obter insights. - Os usuários expressam frustração com a **personalização limitada** , desejando mais flexibilidade nos painéis e opções de relatórios. - Os usuários observam uma **curva de aprendizado acentuada** para a configuração inicial e configuração avançada, exigindo tempo para se ajustar às funcionalidades. #### What Are Recent G2 Reviews of SalesCaptain? **["Reduzindo a Complexidade de Vendas com uma Plataforma Centralizada"](https://www.g2.com/pt/survey_responses/salescaptain-review-13174134)** **Rating:** 4.5/5.0 stars _— Brooks G._ [Read full review](https://www.g2.com/pt/survey_responses/salescaptain-review-13174134) **["Fantástica ferramenta de comunicação tudo em um"](https://www.g2.com/pt/survey_responses/salescaptain-review-13182010)** **Rating:** 4.5/5.0 stars _— Ashlyn W._ [Read full review](https://www.g2.com/pt/survey_responses/salescaptain-review-13182010) ### [Ozonetel](https://www.g2.com/products/ozonetel/reviews) Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries. **Average Rating:** 4.6/5.0 **Total Reviews:** 621 #### How Do G2 Users Rate Ozonetel? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.8/10 (Category avg: 8.8/10) - **Information Locater:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Ozonetel? - **Seller:** [Ozonetel](https://www.g2.com/sellers/ozonetel) - **Company Website:** www.ozonetel.com - **Year Founded:** 2007 - **HQ Location:** San Jose, California - **Twitter:** @Ozonetel 771 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2005f17fc26643eb98e6635bbf29a9dcb7e787107d86ba2ddfefb73c99658de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F668578%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Associate, Assistant Manager - **Top Industries:** Financial Services, Hospital & Health Care - **Company Size:** 62% Medium, 28% Small #### What Do G2 Reviewers Say About Ozonetel? _AI-generated summary from verified user reviews_ ##### Pros - Users find Ozonetel's **ease of use** remarkable, enabling quick setup and convenient management of calls and recordings. - Users value Ozonetel's **versatile call handling features** , enjoying convenience in managing both inbound and outbound communications. - Users value the **effective call management** in Ozonetel, enhancing their ability to handle customer inquiries with ease. - Users value the **excellent call quality** of Ozonetel, ensuring smooth communication and efficient call management. - Users praise the **excellent customer support** of Ozonetel, highlighting its seamless integration and user-friendly navigation. ##### Cons - Users find **call issues** such as delays and drops frustrating, impacting the overall customer experience. - Users experience **connection issues** that lead to delays and unreliable support, impacting their overall experience with Ozonetel. - Users experience **call connectivity issues** , including voice problems and delays, impacting the overall functionality of Ozonetel. - Users often experience **connectivity issues** with Ozonetel, including long wait times and frequent disconnections during calls. - Users experience **technical issues** like voice problems and call drops, affecting the overall functionality and experience. #### What Are Recent G2 Reviews of Ozonetel? **["User friendly and helps in tracking the calling minutes"](https://www.g2.com/survey_responses/ozonetel-review-8889793)** **Rating:** 5.0/5.0 stars _— Lakshmi M._ [Read full review](https://www.g2.com/survey_responses/ozonetel-review-8889793) **["We get good support from Ozonetel"](https://www.g2.com/survey_responses/ozonetel-review-8823228)** **Rating:** 5.0/5.0 stars _— Kishore K._ [Read full review](https://www.g2.com/survey_responses/ozonetel-review-8823228) #### What Are G2 Users Discussing About Ozonetel? - [What is Ozonetel CloudAgent used for?](https://www.g2.com/discussions/what-is-ozonetel-cloudagent-used-for) - 2 comments ### [TeleCMI](https://www.g2.com/products/telecmi/reviews) TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems. These tools enable companies to automate workflows, reduce missed calls, improve response times, and boost customer engagement. With seamless CRM integration and flexible telephony APIs, businesses can connect their communication system directly with their existing CRM, helpdesk, or custom applications. Whether you're a startup, SME, or enterprise, TeleCMI’s hosted PBX system and contact center platform allow your team to connect with leads from any device, anywhere. By unifying multiple channels into a single cloud-based interface, TeleCMI improves productivity while delivering a consistent customer experience. One of the biggest advantages? Unlimited calls and texts—ideal for high-growth sales and support teams that rely on consistent outreach. If you're searching for the best cloud telephony provider in India, a scalable call center solution, or an affordable business communication system, TeleCMI is built to deliver performance and reliability. Curious to see how it works? Start your risk-free trial today—no commitments, just smarter business communication. **Average Rating:** 4.8/5.0 **Total Reviews:** 300 #### How Do G2 Users Rate TeleCMI? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.0/10 (Category avg: 8.8/10) - **Information Locater:** 8.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind TeleCMI? - **Seller:** [TeleCMI](https://www.g2.com/sellers/telecmi) - **Year Founded:** 2016 - **HQ Location:** chennai, Tamil Nadu - **Twitter:** @TeleCMI 40 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f68910070c9af1622d11e37e61d670fd860067190efcce3507c3642eafe10a4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13205902%2F&secure%5Burl_type%5D=linkedin_company_website) 97 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Manager, Director - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 45% Medium, 42% Small #### What Do G2 Reviewers Say About TeleCMI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of TeleCMI, finding it quick and intuitive for onboarding new agents. - Users value the **excellent customer support** from TeleCMI, enhancing their overall experience and ease of setup. - Users value the **excellent support and integration features** of TeleCMI, enhancing productivity and call quality. - Users find the **easy setup** of TeleCMI enhances onboarding and simplifies the integration process without technical issues. - Users appreciate the **reliable call quality** of TeleCMI, enhancing productivity with consistent connectivity and performance. ##### Cons - Users are frustrated by the **lack of mobile app features** , particularly limited access to history beyond one month. - Users find the **dashboard overly complex** and suggest simplifying the UI for a better experience. - Users feel the **limited customization** options restrict their ability to personalize and simplify the TeleCMI interface. - Users find the **missing features** of TeleCMI limiting, especially in call log accessibility and dashboard navigation. - Users find the **UX improvement necessary** , indicating a need for a more user-friendly and simplified interface. #### What Are Recent G2 Reviews of TeleCMI? **["A Reliable Communication Solution for Educational Institutions"](https://www.g2.com/survey_responses/telecmi-review-13115429)** **Rating:** 5.0/5.0 stars _— Payel P._ [Read full review](https://www.g2.com/survey_responses/telecmi-review-13115429) **["Great platform for call management and team productivity"](https://www.g2.com/survey_responses/telecmi-review-13110455)** **Rating:** 5.0/5.0 stars _— Summeet k._ [Read full review](https://www.g2.com/survey_responses/telecmi-review-13110455) #### What Are G2 Users Discussing About TeleCMI? - [What is TeleCMI used for?](https://www.g2.com/discussions/what-is-telecmi-used-for) ### [Revenue.io](https://www.g2.com/es/products/revenue-io/reviews) Revenue.io es una plataforma de ingresos nativa de Salesforce que unifica el compromiso de ventas, el marcador de ventas, la inteligencia de conversaciones, la habilitación de ventas, la inteligencia de ingresos y el coaching en tiempo real en un solo sistema. A diferencia de las herramientas independientes que se encuentran fuera del CRM y sincronizan los datos más tarde, Revenue.io opera directamente dentro de Salesforce. Cada llamada, correo electrónico, reunión y señal de compromiso se captura y registra en el CRM en tiempo real. La plataforma está diseñada para mejorar la ejecución de ventas mientras preserva Salesforce como el sistema de registro. Aprende más en www.revenue.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 570 #### How Do G2 Users Rate Revenue.io? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.6/10 (Category avg: 9.2/10) - **Personalización:** 9.2/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 9.3/10 (Category avg: 8.8/10) - **Localizador de información:** 9.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind Revenue.io? - **Vendedor:** [Revenue.io](https://www.g2.com/es/sellers/revenue-io) - **Año de fundación:** 2012 - **Ubicación de la sede:** Los Angeles, CA - **Twitter:** @revenue\_io 4,277 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b404a0f03710cafe3c17b2b174bc161c987bd00d9d9b1a15a504eeef1f23cdfc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2625815%2F&secure%5Burl_type%5D=linkedin_company_website) 102 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Representante de Servicio al Cliente, Ejecutivo de Cuentas - **Top Industries:** Software de Computadora, Servicios Financieros - **Company Size:** 59% Medium, 22% Small #### What Do G2 Reviewers Say About Revenue.io? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios elogian el **soporte al cliente excepcional** de Revenue.io, que ofrece asistencia rápida, amigable y efectiva siempre que se necesite. - Los usuarios encuentran Revenue.io **muy fácil de usar e intuitivo** , agilizando los flujos de trabajo y mejorando la productividad del equipo sin esfuerzo. - Los usuarios elogian el **soporte excepcional** de Revenue.io, con una asistencia receptiva y amigable que mejora significativamente su experiencia. - Los usuarios destacan el **fácil proceso de configuración** con Revenue.io, disfrutando de una implementación sin problemas y un soporte excepcional del equipo. - Los usuarios valoran la **integración fluida de Salesforce** , que mejora la eficiencia y minimiza el trabajo administrativo en las operaciones de ventas. ##### Cons - Los usuarios experimentan **problemas de llamadas** como desconexiones de auriculares y desafíos para rastrear el historial de llamadas, lo que afecta la usabilidad durante las reuniones. - Los usuarios desean **características avanzadas faltantes** en Revenue.io, incluyendo mejoras de IA y mejores opciones de comunicación de soporte. - Los usuarios encuentran que las **funciones limitadas** de Revenue.io restringen sus opciones de integración y la experiencia móvil en general. - Los usuarios enfrentan **problemas de conexión** con Revenue.io, experimentando llamadas caídas y funcionalidad móvil poco confiable. - Los usuarios experimentan **problemas con el marcador** , como dificultades para localizar llamadas y rastrear contactos recientes de manera eficiente. #### What Are Recent G2 Reviews of Revenue.io? **["Automatización de ventas sin esfuerzo con integración de Salesforce"](https://www.g2.com/es/survey_responses/revenue-io-review-12801480)** **Rating:** 4.5/5.0 stars _— Alex M._ [Read full review](https://www.g2.com/es/survey_responses/revenue-io-review-12801480) **["Empodera a Ventas con Revisión de Llamadas Fácil y Coaching"](https://www.g2.com/es/survey_responses/revenue-io-review-13020882)** **Rating:** 5.0/5.0 stars _— Angelique G._ [Read full review](https://www.g2.com/es/survey_responses/revenue-io-review-13020882) #### What Are G2 Users Discussing About Revenue.io? - [¿Para qué se utiliza Revenue.io?](https://www.g2.com/es/discussions/revenue-io-what-is-revenue-io-used-for) - [¿Para qué se utiliza Revenue.io?](https://www.g2.com/es/discussions/what-is-revenue-io-used-for) ### [CTM](https://www.g2.com/pt/products/ctm-ctm/reviews) A CTM ajuda as empresas a transformar conversas do dia a dia em crescimento. Confiada por mais de 100.000 usuários em todo o mundo, incluindo marcas líderes como Tinuiti, Morgan & Morgan, Tutor Doctor e ServiceMaster, a CTM conecta o desempenho de marketing aos resultados de receita, dando às equipes a clareza para ver quais campanhas impulsionam conversões e a percepção para otimizar cada ponto de contato com o cliente. O resultado: manuseio de leads mais eficiente, taxas de conversão mais altas e ROI melhorado. Impulsionada por análises ricas de conversas, a CTM unifica interações fragmentadas de chamadas, textos, chats e formulários em uma única visão acionável do comportamento do cliente. Com integrações profundas em plataformas líderes de marketing, publicidade e CRM — e oportunidades de parceria para agências, afiliados e provedores de tecnologia — a CTM torna simples alinhar dados, equipes e resultados. Guiada pelo nosso propósito de criar uma melhor experiência humana através da tecnologia, a CTM capacita as empresas a fazer com que cada conversa conte. **Average Rating:** 4.5/5.0 **Total Reviews:** 727 #### How Do G2 Users Rate CTM? - **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.2/10) - **Personalização:** 9.5/10 (Category avg: 8.8/10) - **Registrar dados de clientes potenciais:** 9.4/10 (Category avg: 8.8/10) - **Informações Locater:** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind CTM? - **Vendedor:** [CTM](https://www.g2.com/pt/sellers/ctm) - **Website da Empresa:** www.ctm.com - **Ano de Fundação:** 2009 - **Localização da Sede:** 231 Najoles Rd Suite 500, Millersville, MD 21108 - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e90e1ba65d05b8a5b4f0d3bd6c992024b816c8b1feafc4f490ff94cd66b60a39&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5377709%2F&secure%5Burl_type%5D=linkedin_company_website) 114 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Presidente - **Top Industries:** Marketing e Publicidade, Internet - **Company Size:** 65% Small, 30% Medium #### What Do G2 Reviewers Say About CTM? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam o **suporte ao cliente excepcional** da CallTrackingMetrics, enfatizando sua confiabilidade e dedicação em ajudar os usuários. - Os usuários apreciam a **interface amigável** do CTM, tornando a configuração e a navegação diretas e eficientes. - Os usuários apreciam o **excelente atendimento ao cliente** fornecido pela CallTrackingMetrics, melhorando sua experiência e satisfação geral. - Os usuários apreciam o **fácil acesso aos dados** para rastrear o sucesso do marketing e os recursos aprimorados de roteamento de chamadas. - Os usuários valorizam a **interface amigável** e o suporte excepcional do CallTrackingMetrics, aumentando a eficiência e a escalabilidade nas operações. ##### Cons - Os usuários acham a **curva de aprendizado íngreme** , tornando as funcionalidades de navegação e relatórios desafiadoras de dominar ao longo do tempo. - Os usuários acham a **complexidade de navegar nos relatórios** e configurações desafiadora, impactando sua eficiência com o CTM. - Os usuários acham a **navegação difícil** do CTM frustrante, tornando o acesso aos dados e a geração de relatórios uma tarefa complexa. - Os usuários enfrentam uma **curva de aprendizado acentuada** com o CTM, exigindo tempo para dominar a interface e os recursos de forma eficaz. - Os usuários enfrentam problemas significativos de **funcionalidade ausente** , levando a problemas não resolvidos e uma experiência frustrante com o CTM. #### What Are Recent G2 Reviews of CTM? **["CallTrackingMetrics: Uma Solução Forte para Otimizar o Rastreamento de Chamadas e o Desempenho de Marketing"](https://www.g2.com/pt/survey_responses/ctm-review-10369199)** **Rating:** 4.5/5.0 stars _— Loganathan V._ [Read full review](https://www.g2.com/pt/survey_responses/ctm-review-10369199) **["CallTrackingMetrics o software VOIP de call center número 1."](https://www.g2.com/pt/survey_responses/ctm-review-5310809)** **Rating:** 5.0/5.0 stars _— Alex F._ [Read full review](https://www.g2.com/pt/survey_responses/ctm-review-5310809) #### What Are G2 Users Discussing About CTM? - [Para que é usado o CallTrackingMetrics?](https://www.g2.com/pt/discussions/what-is-calltrackingmetrics-used-for) ### [Clari](https://www.g2.com/products/clari/reviews) Clari+Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari+Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,503 #### How Do G2 Users Rate Clari? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 9.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.9/10 (Category avg: 8.8/10) - **Information Locater:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Clari? - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft 18,437 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website) 1,097 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Medium, 41% Large #### What Do G2 Reviewers Say About Clari? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Clari for forecasting, appreciating its intuitive interface and seamless updates. - Users appreciate the **ease of use** in Clari's Forecasting, allowing quick updates and excellent tracking against quotas. - Users appreciate Clari for its **real-time updates and seamless Salesforce integration** , enhancing workflow efficiency and visibility in sales opportunities. - Users find the **Salesforce integration** invaluable for streamlined data management and enhanced forecasting capabilities within Clari. - Users find Clari **incredibly helpful** for easy forecasting and effective revenue management, simplifying admin tasks significantly. ##### Cons - Users experience **customization limitations** with Clari, making it difficult to meet unique business needs effectively. - Users find **limited customization** in Clari, hindering tailored solutions for unique business needs and team insights. - Users experience a **steep learning curve** with Clari due to initial configuration and a confusing UI layout. - Users find **missing features** in Clari, with limitations in filtering, customization, and mobile app functionality affecting their experience. - Users experience **inconsistent Salesforce data reflection** in Clari, leading to confusion and potential errors in reporting. #### What Are Recent G2 Reviews of Clari? **["Clari Platform Review from a RevOps Perspective"](https://www.g2.com/survey_responses/clari-review-12400239)** **Rating:** 5.0/5.0 stars _— Matt D._ [Read full review](https://www.g2.com/survey_responses/clari-review-12400239) **["Clari has met and exceed our expectations for our GTM Oganization"](https://www.g2.com/survey_responses/clari-review-10775002)** **Rating:** 4.0/5.0 stars _— Eric M._ [Read full review](https://www.g2.com/survey_responses/clari-review-10775002) #### What Are G2 Users Discussing About Clari? - [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) - 1 comment - [How is Groove, a Clari Company being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-groove-a-clari-company-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [How do I add groove to Gmail?](https://www.g2.com/discussions/how-do-i-add-groove-to-gmail) - 1 comment - [How much does groove cost?](https://www.g2.com/discussions/how-much-does-groove-cost) - 1 comment, 1 upvote - [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) - 7 comments - [‹ Prev‹ Prev](/categories/outbound-call-tracking/small-business?order=g2_score&page=2#product-list) - [1](/categories/outbound-call-tracking/small-business?order=g2_score#product-list) - [2](/categories/outbound-call-tracking/small-business?order=g2_score&page=2#product-list) - 3 - [4](/categories/outbound-call-tracking/small-business?order=g2_score&page=4#product-list) - [5](/categories/outbound-call-tracking/small-business?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/outbound-call-tracking/small-business?order=g2_score&page=4#product-list) Spotlight Categories [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) [CPQ Software](https://www.g2.com/categories/cpq) [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) [Experience Management Software](https://www.g2.com/categories/experience-management) [Relational Databases](https://www.g2.com/categories/relational-databases) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Outbound Call Tracking category. In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Small Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Outbound Call Tracking Software? ### What You Should Know About Outbound Call Tracking Software ### What is Outbound Call Tracking Software? Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation. Key Benefits of Outbound Call Tracking Software - Provides a seamless platform to call and keep track of leads - Offers call analytics to users so they are able to identify key selling points in a conversation - Saves time by eliminating the need to manually input contact information - Helps remind sales teams to follow up on leads that are lingering in the call log ### Why Use Outbound Call Tracking Software? Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information. **Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls. **Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time. ### Who Uses Outbound Call Tracking Software? Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis. **Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software. **Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects. ### Outbound Call Tracking Software Features Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers. **Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code. **Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance. **Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates. **Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy. **Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call. **Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work. Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects) ### Potential Issues with Outbound Call Tracking Software **Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time. **Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation. ### Software and Services Related to Outbound Call Tracking Software Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information. **Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information. **A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.