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Best Online Community Management Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Community Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Community Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Community Management category.

In addition to qualifying for inclusion in the Online Community Management Software category, to qualify for inclusion in the Small Business Online Community Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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31 Listings in Small Business Online Community Management Available

(598)4.6 out of 5
3rd Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The most popular all-in-one community platform for creators and entrepreneurs. Nearly $500M in creator earnings on Mighty. With Mighty, you can bring your courses, memberships, and offers together

    Users
    • Founder
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Professional Training & Coaching
    Market Segment
    • 91% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mighty Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Customer Support
    72
    Features
    64
    User Interaction
    48
    Customization
    42
    Cons
    Missing Features
    34
    Poor Interface Design
    24
    Difficult Setup
    23
    Expensive
    22
    Difficult Learning Process
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mighty Networks features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.3
    7.9
    All-in-one Dashboard
    Average: 8.3
    8.1
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @MightyNetworks
    38,753 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The most popular all-in-one community platform for creators and entrepreneurs. Nearly $500M in creator earnings on Mighty. With Mighty, you can bring your courses, memberships, and offers together

Users
  • Founder
  • Owner
Industries
  • Health, Wellness and Fitness
  • Professional Training & Coaching
Market Segment
  • 91% Small-Business
  • 6% Mid-Market
Mighty Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Customer Support
72
Features
64
User Interaction
48
Customization
42
Cons
Missing Features
34
Poor Interface Design
24
Difficult Setup
23
Expensive
22
Difficult Learning Process
21
Mighty Networks features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.3
7.9
All-in-one Dashboard
Average: 8.3
8.1
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@MightyNetworks
38,753 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
(222)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

    Users
    • CEO
    • Founder
    Industries
    • Professional Training & Coaching
    • Health, Wellness and Fitness
    Market Segment
    • 87% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Circle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Features
    66
    User Interaction
    44
    Customer Support
    43
    Experience
    35
    Cons
    Missing Features
    29
    Expensive
    20
    Limited Customization
    18
    Limited Features
    15
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Circle features and usability ratings that predict user satisfaction
    8.0
    Qualitative Solutions
    Average: 8.3
    7.9
    All-in-one Dashboard
    Average: 8.3
    8.0
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Circle.so
    Company Website
    Year Founded
    2019
    HQ Location
    New York, US
    Twitter
    @circleapp
    14,416 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

Users
  • CEO
  • Founder
Industries
  • Professional Training & Coaching
  • Health, Wellness and Fitness
Market Segment
  • 87% Small-Business
  • 9% Mid-Market
Circle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Features
66
User Interaction
44
Customer Support
43
Experience
35
Cons
Missing Features
29
Expensive
20
Limited Customization
18
Limited Features
15
Poor Customer Support
14
Circle features and usability ratings that predict user satisfaction
8.0
Qualitative Solutions
Average: 8.3
7.9
All-in-one Dashboard
Average: 8.3
8.0
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Circle.so
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@circleapp
14,416 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®

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(182)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

    Users
    • Founder
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 62% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hivebrite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    21
    Features
    19
    Experience
    15
    Customizability
    14
    Cons
    Limited Customization
    11
    Bugs
    6
    Difficult Learning Process
    6
    Missing Features
    6
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hivebrite features and usability ratings that predict user satisfaction
    7.9
    Qualitative Solutions
    Average: 8.3
    8.1
    All-in-one Dashboard
    Average: 8.3
    7.8
    Customer Engagement
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hivebrite
    Company Website
    Year Founded
    2015
    HQ Location
    Paris, France
    Twitter
    @hivebrite
    1,106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

Users
  • Founder
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 62% Small-Business
  • 24% Mid-Market
Hivebrite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
21
Features
19
Experience
15
Customizability
14
Cons
Limited Customization
11
Bugs
6
Difficult Learning Process
6
Missing Features
6
Expensive
5
Hivebrite features and usability ratings that predict user satisfaction
7.9
Qualitative Solutions
Average: 8.3
8.1
All-in-one Dashboard
Average: 8.3
7.8
Customer Engagement
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Hivebrite
Company Website
Year Founded
2015
HQ Location
Paris, France
Twitter
@hivebrite
1,106 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

    Users
    • Executive Director
    • Project Manager
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Webex Events & Webinars is a platform designed for managing and attending virtual events, offering features like real-time engagement tools, interactive Q&A, polling, and stable connectivity.
    • Users frequently mention the platform's user-friendly interface, customization options, and the ability to manage everything in a single, centralized platform, which makes event setup and execution highly efficient.
    • Users mentioned that some updates or configuration changes might need support due to a learning curve, certain aspects are not very intuitive, and generating reports with large data sets tends to be somewhat slow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Events & Webinars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Event Management
    33
    Customer Support
    30
    Features
    30
    Attendee Management
    27
    Cons
    Limited Customization
    16
    Limited Features
    15
    Event Management
    13
    Learning Curve
    13
    Missing Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Events & Webinars features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.3
    9.0
    All-in-one Dashboard
    Average: 8.3
    9.1
    Customer Engagement
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    723,927 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

Users
  • Executive Director
  • Project Manager
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Webex Events & Webinars is a platform designed for managing and attending virtual events, offering features like real-time engagement tools, interactive Q&A, polling, and stable connectivity.
  • Users frequently mention the platform's user-friendly interface, customization options, and the ability to manage everything in a single, centralized platform, which makes event setup and execution highly efficient.
  • Users mentioned that some updates or configuration changes might need support due to a learning curve, certain aspects are not very intuitive, and generating reports with large data sets tends to be somewhat slow.
Webex Events & Webinars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Event Management
33
Customer Support
30
Features
30
Attendee Management
27
Cons
Limited Customization
16
Limited Features
15
Event Management
13
Learning Curve
13
Missing Features
13
Webex Events & Webinars features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.3
9.0
All-in-one Dashboard
Average: 8.3
9.1
Customer Engagement
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
723,927 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(134)4.5 out of 5
6th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Events Services
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Glue Up is a platform that provides a database for attendees and email list contacts, allowing for reporting and online event registration.
    • Users like that Glue Up consolidates essential tools such as event registration, email marketing, membership management, payments, and CRM into one unified platform, saving them countless hours previously spent switching between systems or manually tracking data.
    • Users experienced a learning curve with Glue Up, noting that it took time to get their team fully trained and recommended allocating time for a proper onboarding and implementation process, and some users found the platform overwhelming at times and difficult for new staff to learn.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glue Up Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Event Management
    14
    Features
    13
    Customer Support
    11
    Helpful
    11
    Cons
    Missing Features
    6
    Learning Curve
    4
    Data Duplication
    3
    Difficult Learning Process
    3
    Event Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glue Up features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.3
    8.8
    All-in-one Dashboard
    Average: 8.3
    8.3
    Customer Engagement
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glue Up
    Year Founded
    2013
    HQ Location
    Tysons, VA
    Twitter
    @Glue_Up
    885 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Events Services
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Glue Up is a platform that provides a database for attendees and email list contacts, allowing for reporting and online event registration.
  • Users like that Glue Up consolidates essential tools such as event registration, email marketing, membership management, payments, and CRM into one unified platform, saving them countless hours previously spent switching between systems or manually tracking data.
  • Users experienced a learning curve with Glue Up, noting that it took time to get their team fully trained and recommended allocating time for a proper onboarding and implementation process, and some users found the platform overwhelming at times and difficult for new staff to learn.
Glue Up Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Event Management
14
Features
13
Customer Support
11
Helpful
11
Cons
Missing Features
6
Learning Curve
4
Data Duplication
3
Difficult Learning Process
3
Event Management
3
Glue Up features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.3
8.8
All-in-one Dashboard
Average: 8.3
8.3
Customer Engagement
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Glue Up
Year Founded
2013
HQ Location
Tysons, VA
Twitter
@Glue_Up
885 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
(110)4.8 out of 5
4th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

    Users
    • Founder
    • Chapter Director
    Industries
    • Events Services
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bevy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Event Management
    19
    Community Engagement
    14
    Features
    10
    Helpful
    8
    Cons
    Missing Features
    6
    Limited Features
    4
    Email Limitations
    3
    Limited Customization
    3
    Participant Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bevy features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.3
    5.8
    All-in-one Dashboard
    Average: 8.3
    7.8
    Customer Engagement
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @bevyhq
    3,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

Users
  • Founder
  • Chapter Director
Industries
  • Events Services
  • Computer Software
Market Segment
  • 65% Small-Business
  • 21% Mid-Market
Bevy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Event Management
19
Community Engagement
14
Features
10
Helpful
8
Cons
Missing Features
6
Limited Features
4
Email Limitations
3
Limited Customization
3
Participant Management
2
Bevy features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.3
5.8
All-in-one Dashboard
Average: 8.3
7.8
Customer Engagement
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@bevyhq
3,681 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
(117)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customization Options
    15
    Easy Setup
    12
    Features
    12
    Intuitive
    12
    Cons
    Missing Features
    8
    Limited Functionality
    4
    Access Limitations
    3
    Lack of Features
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bettermode features and usability ratings that predict user satisfaction
    8.6
    Qualitative Solutions
    Average: 8.3
    8.4
    All-in-one Dashboard
    Average: 8.3
    8.8
    Customer Engagement
    Average: 8.4
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,009 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 26% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customization Options
15
Easy Setup
12
Features
12
Intuitive
12
Cons
Missing Features
8
Limited Functionality
4
Access Limitations
3
Lack of Features
3
Limited Features
3
Bettermode features and usability ratings that predict user satisfaction
8.6
Qualitative Solutions
Average: 8.3
8.4
All-in-one Dashboard
Average: 8.3
8.8
Customer Engagement
Average: 8.4
9.5
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,009 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(32)4.7 out of 5
7th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build an internet business in one minute Nas.io is the fastest way to turn an idea into income. Type what you want to build and our AI Co-Founder drafts your product, landing page and promotion pla

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nas.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Features
    2
    Organization Management
    2
    Affordable
    1
    Collaboration
    1
    Cons
    Poor Interface Design
    2
    Connectivity Issues
    1
    Email Issues
    1
    Expensive
    1
    Insufficient Training
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nas.io features and usability ratings that predict user satisfaction
    7.5
    Qualitative Solutions
    Average: 8.3
    7.7
    All-in-one Dashboard
    Average: 8.3
    6.8
    Customer Engagement
    Average: 8.4
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @Nascommunities
    378 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build an internet business in one minute Nas.io is the fastest way to turn an idea into income. Type what you want to build and our AI Co-Founder drafts your product, landing page and promotion pla

Users
No information available
Industries
No information available
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
Nas.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Features
2
Organization Management
2
Affordable
1
Collaboration
1
Cons
Poor Interface Design
2
Connectivity Issues
1
Email Issues
1
Expensive
1
Insufficient Training
1
Nas.io features and usability ratings that predict user satisfaction
7.5
Qualitative Solutions
Average: 8.3
7.7
All-in-one Dashboard
Average: 8.3
6.8
Customer Engagement
Average: 8.4
9.2
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2020
HQ Location
New York, US
Twitter
@Nascommunities
378 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(442)4.7 out of 5
10th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-o

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • E-Learning
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BigMarker is a platform that allows users to manage virtual events and webinars, offering features such as registration, communication, and scheduling tools.
    • Reviewers appreciate the user-friendly interface, robust reporting tools, integration with Salesforce, customization options, and the responsive support team, highlighting the platform's ability to streamline event management processes and improve user experience.
    • Reviewers mentioned occasional glitches, limited customization options, issues with email delivery, difficulties in syncing with Salesforce, and problems with sharing large slide decks as some of the drawbacks of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigMarker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    13
    Ease of Use
    13
    Features
    11
    Reliability
    11
    Event Management
    9
    Cons
    Integration Issues
    5
    Missing Features
    5
    Poor Navigation
    4
    Lack of Integration
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigMarker features and usability ratings that predict user satisfaction
    9.4
    Qualitative Solutions
    Average: 8.3
    9.8
    All-in-one Dashboard
    Average: 8.3
    9.7
    Customer Engagement
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BigMarker
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @bigmarker
    15,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-o

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • E-Learning
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BigMarker is a platform that allows users to manage virtual events and webinars, offering features such as registration, communication, and scheduling tools.
  • Reviewers appreciate the user-friendly interface, robust reporting tools, integration with Salesforce, customization options, and the responsive support team, highlighting the platform's ability to streamline event management processes and improve user experience.
  • Reviewers mentioned occasional glitches, limited customization options, issues with email delivery, difficulties in syncing with Salesforce, and problems with sharing large slide decks as some of the drawbacks of the platform.
BigMarker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
13
Ease of Use
13
Features
11
Reliability
11
Event Management
9
Cons
Integration Issues
5
Missing Features
5
Poor Navigation
4
Lack of Integration
3
Learning Curve
3
BigMarker features and usability ratings that predict user satisfaction
9.4
Qualitative Solutions
Average: 8.3
9.8
All-in-one Dashboard
Average: 8.3
9.7
Customer Engagement
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
BigMarker
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@bigmarker
15,834 Twitter followers
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
(41)5.0 out of 5
11th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Café Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Ease
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Easy Setup
    1
    Cons
    Bugs
    1
    Complexity
    1
    Confusing Interface
    1
    Connectivity Issues
    1
    Editing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Café features and usability ratings that predict user satisfaction
    9.8
    Qualitative Solutions
    Average: 8.3
    9.8
    All-in-one Dashboard
    Average: 8.3
    9.4
    Customer Engagement
    Average: 8.4
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Café
    Year Founded
    2020
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    10,271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
Café Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Ease
1
Customer Support
1
Ease of Use
1
Easy Integrations
1
Easy Setup
1
Cons
Bugs
1
Complexity
1
Confusing Interface
1
Connectivity Issues
1
Editing Issues
1
Café features and usability ratings that predict user satisfaction
9.8
Qualitative Solutions
Average: 8.3
9.8
All-in-one Dashboard
Average: 8.3
9.4
Customer Engagement
Average: 8.4
9.9
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Café
Year Founded
2020
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
10,271 employees on LinkedIn®
(27)4.9 out of 5
13th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

    Users
    No information available
    Industries
    • Professional Training & Coaching
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heartbeat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    5
    Ease of Use
    4
    Customer Support
    2
    Integrations
    2
    Communication
    1
    Cons
    Bugs
    1
    Difficult Setup
    1
    Expensive
    1
    Integration Issues
    1
    Lack of Integrations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heartbeat features and usability ratings that predict user satisfaction
    9.3
    Qualitative Solutions
    Average: 8.3
    9.1
    All-in-one Dashboard
    Average: 8.3
    9.7
    Customer Engagement
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Sandy Springs, Georgia
    Twitter
    @HeartbeatChat
    413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

Users
No information available
Industries
  • Professional Training & Coaching
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Heartbeat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
5
Ease of Use
4
Customer Support
2
Integrations
2
Communication
1
Cons
Bugs
1
Difficult Setup
1
Expensive
1
Integration Issues
1
Lack of Integrations
1
Heartbeat features and usability ratings that predict user satisfaction
9.3
Qualitative Solutions
Average: 8.3
9.1
All-in-one Dashboard
Average: 8.3
9.7
Customer Engagement
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2020
HQ Location
Sandy Springs, Georgia
Twitter
@HeartbeatChat
413 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
(29)4.6 out of 5
2nd Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

    Users
    No information available
    Industries
    • E-Learning
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Memberium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Staff Support
    2
    Communication
    1
    Ease of Use
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Memberium features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.3
    8.9
    All-in-one Dashboard
    Average: 8.3
    8.1
    Customer Engagement
    Average: 8.4
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Memberium
    Year Founded
    2014
    HQ Location
    Spanish Fork, Utah
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

Users
No information available
Industries
  • E-Learning
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Memberium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Staff Support
2
Communication
1
Ease of Use
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
Memberium features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.3
8.9
All-in-one Dashboard
Average: 8.3
8.1
Customer Engagement
Average: 8.4
9.7
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Memberium
Year Founded
2014
HQ Location
Spanish Fork, Utah
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
(10)4.8 out of 5
15th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swarm outshines other community platforms with its video-centric approach that guarantees twice the engagement. Experience the difference today. Join leading coaches, creators, and experts who are

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Swarm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Features
    5
    Customization
    3
    Analytics
    2
    Branding Customization
    2
    Cons
    Missing Features
    3
    Difficult Learning Process
    2
    Difficult Setup
    1
    Limited Customization
    1
    Mobile App Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Swarm features and usability ratings that predict user satisfaction
    9.5
    Qualitative Solutions
    Average: 8.3
    5.5
    All-in-one Dashboard
    Average: 8.3
    8.3
    Customer Engagement
    Average: 8.4
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Swarm
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swarm outshines other community platforms with its video-centric approach that guarantees twice the engagement. Experience the difference today. Join leading coaches, creators, and experts who are

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Swarm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Features
5
Customization
3
Analytics
2
Branding Customization
2
Cons
Missing Features
3
Difficult Learning Process
2
Difficult Setup
1
Limited Customization
1
Mobile App Issues
1
Swarm features and usability ratings that predict user satisfaction
9.5
Qualitative Solutions
Average: 8.3
5.5
All-in-one Dashboard
Average: 8.3
8.3
Customer Engagement
Average: 8.4
9.2
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Swarm
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-tr

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NbliK - AI Powered Community Platform for Brands Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Easy Setup
    4
    Integrations
    4
    Customization
    3
    Cons
    Integration Issues
    3
    Lack of Integrations
    3
    Limited Accessibility
    1
    Platform Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NbliK - AI Powered Community Platform for Brands features and usability ratings that predict user satisfaction
    10.0
    Qualitative Solutions
    Average: 8.3
    10.0
    All-in-one Dashboard
    Average: 8.3
    10.0
    Customer Engagement
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NbliK
    Year Founded
    2019
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-tr

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
NbliK - AI Powered Community Platform for Brands Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Easy Setup
4
Integrations
4
Customization
3
Cons
Integration Issues
3
Lack of Integrations
3
Limited Accessibility
1
Platform Limitations
1
NbliK - AI Powered Community Platform for Brands features and usability ratings that predict user satisfaction
10.0
Qualitative Solutions
Average: 8.3
10.0
All-in-one Dashboard
Average: 8.3
10.0
Customer Engagement
Average: 8.4
0.0
No information available
Seller Details
Seller
NbliK
Year Founded
2019
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
(250)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

    Users
    • Community Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Customer Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    21
    Features
    16
    Integrations
    13
    User Interaction
    13
    Cons
    Missing Features
    13
    Limited Customization
    9
    Poor Interface Design
    7
    Event Management
    5
    Inadequate Analytics
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Customer Communities features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.3
    8.1
    All-in-one Dashboard
    Average: 8.3
    8.0
    Customer Engagement
    Average: 8.4
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

Users
  • Community Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 24% Enterprise
Gainsight Customer Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
21
Features
16
Integrations
13
User Interaction
13
Cons
Missing Features
13
Limited Customization
9
Poor Interface Design
7
Event Management
5
Inadequate Analytics
4
Gainsight Customer Communities features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.3
8.1
All-in-one Dashboard
Average: 8.3
8.0
Customer Engagement
Average: 8.4
8.9
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,227 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®