
I use Heartbeat for a small membership community, and I really love the customer service and how easy it is to use. At first, my members were hesitant to try an app they weren’t familiar with, but for most of them it didn’t take long to adjust. Now that we’re two years in, everyone seems genuinely happy with the tool.
We use it for mid-week connection, scheduling events, and asking questions of one another. As the host of the community, I also appreciate the simplicity of having a single link to invite new members to join, and the fact that the UX doesn’t feel overly techy for my Gen X crowd.
Heartbeat easily integrates with Zoom and Google Calendar. The price is affordable for my small business and offers services/tools unavailable with any other software I've purchased thus far. Review collected by and hosted on G2.com.
The mobile app isn't as robust as the desktop app or browser access. It can be confusing for my members the way some messages appear in the mobile app. Not a deal-breaker but not perfect. Review collected by and hosted on G2.com.




