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BigMarker Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the exceptional customer support of BigMarker, enjoying quick responses and thorough assistance for their queries. (13 mentions)
Users appreciate the ease of use of BigMarker, finding it simple to set up and manage webinars effectively. (13 mentions)
Users appreciate the comprehensive functionality of BigMarker, enabling smooth webinar management and enhanced viewer engagement. (11 mentions)
Users highlight the reliability of BigMarker, enjoying its stable performance and ease of use for webinars. (11 mentions)
Users love the seamless event management features of BigMarker, enhancing engagement and simplifying the webinar process. (9 mentions)
Users highlight the intuitive design of BigMarker, making setup and management seamless for webinars and events. (9 mentions)
Users value the engagement features of BigMarker, enhancing interactive experiences and creating memorable webinars. (8 mentions)
Users appreciate the excellent user experience of BigMarker, thanks to its intuitive design and interactive features. (6 mentions)
Users note integration issues with BigMarker, particularly desiring better connectivity with CRMs and other tools. (5 mentions)
Users note missing features in BigMarker, such as limited customization and SEO capabilities, affecting overall effectiveness. (5 mentions)
Users find poor navigation in BigMarker frustrating, especially during crucial live events and when managing various features. (4 mentions)
Users experience integration challenges with BigMarker, particularly with Salesforce and CRM platforms, affecting workflow efficiency. (3 mentions)
Users find the learning curve steep due to complex settings, requiring time to acclimate despite intuitive navigation. (3 mentions)
Users find the limited features of BigMarker lacking, especially missing essential tools like SEO and reliable audio options. (3 mentions)
Users often face tech issues like glitches and email delivery problems, affecting the overall experience during crucial moments. (3 mentions)
Users experience frustrating glitches during crucial live sessions, complicating their overall experience with BigMarker. (2 mentions)
Users often face navigation issues that require time to learn, with occasional glitches during crucial live sessions. (2 mentions)

Top Pros or Advantages of BigMarker

1. Customer Support
Users commend the exceptional customer support of BigMarker, enjoying quick responses and thorough assistance for their queries.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you like about BigMarker?

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so

Cristie N.
CN

Cristie N.

Mid-Market (51-1000 emp.)

5.0/5

"Corporate Marketing Manager"

What do you like about BigMarker?

We are now entering our third year of working with the same team, and they continue to be fantastic partners. They are extremely well organized, alway

2. Ease of Use
Users appreciate the ease of use of BigMarker, finding it simple to set up and manage webinars effectively.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you like about BigMarker?

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so

Jennifer M.
JM

Jennifer M.

Small-Business (50 or fewer emp.)

5.0/5

"BigMarker = Big Wins!"

What do you like about BigMarker?

I love their entire suite of functionality. At Search Engine Journal, we strive to keep our readers and viewers engaged in all aspects of their reader

3. Features
Users appreciate the comprehensive functionality of BigMarker, enabling smooth webinar management and enhanced viewer engagement.
See 11 mentions

See Related User Reviews

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you like about BigMarker?

The best thing about using BigMarker is how reliable and easy it is to use for hosting webinars and virtual events. The platform is stable, the interf

Brent C.
BC

Brent C.

Small-Business (50 or fewer emp.)

5.0/5

"A more modern approach to Webinars"

What do you like about BigMarker?

Having used a number of platforms over the years, I like that Bigmarker is web based and feels easy for all my guests to become acquainted with and lo

4. Reliability
Users highlight the reliability of BigMarker, enjoying its stable performance and ease of use for webinars.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you like about BigMarker?

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you like about BigMarker?

The platform is so well laid-out, and everything is easy to find and easy to implement. The capabilities are vast but it never feels overwhelming. The

5. Event Management
Users love the seamless event management features of BigMarker, enhancing engagement and simplifying the webinar process.
See 9 mentions

See Related User Reviews

Jennifer M.
JM

Jennifer M.

Small-Business (50 or fewer emp.)

5.0/5

"BigMarker = Big Wins!"

What do you like about BigMarker?

I love their entire suite of functionality. At Search Engine Journal, we strive to keep our readers and viewers engaged in all aspects of their reader

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you like about BigMarker?

The best thing about using BigMarker is how reliable and easy it is to use for hosting webinars and virtual events. The platform is stable, the interf

6. Intuitive
Users highlight the intuitive design of BigMarker, making setup and management seamless for webinars and events.
See 9 mentions

See Related User Reviews

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you like about BigMarker?

The platform is so well laid-out, and everything is easy to find and easy to implement. The capabilities are vast but it never feels overwhelming. The

Heather  C.
HC

Heather C.

Small-Business (50 or fewer emp.)

5.0/5

"A Webinar Platform That Gets Engagement Right"

What do you like about BigMarker?

We switched to BigMarker years ago, and it’s been a game-changer! We have weekly webinars, and initial migration and set up was smooth. Webinar se

7. Engagement
Users value the engagement features of BigMarker, enhancing interactive experiences and creating memorable webinars.
See 8 mentions

See Related User Reviews

Jennifer M.
JM

Jennifer M.

Small-Business (50 or fewer emp.)

5.0/5

"BigMarker = Big Wins!"

What do you like about BigMarker?

I love their entire suite of functionality. At Search Engine Journal, we strive to keep our readers and viewers engaged in all aspects of their reader

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you like about BigMarker?

The best thing about using BigMarker is how reliable and easy it is to use for hosting webinars and virtual events. The platform is stable, the interf

8. Helpful
Users appreciate the excellent user experience of BigMarker, thanks to its intuitive design and interactive features.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you like about BigMarker?

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you like about BigMarker?

The platform is so well laid-out, and everything is easy to find and easy to implement. The capabilities are vast but it never feels overwhelming. The

Top Cons or Disadvantages of BigMarker

1. Integration Issues
Users note integration issues with BigMarker, particularly desiring better connectivity with CRMs and other tools.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you dislike about BigMarker?

I have to admit I preferred the old look of the dashboard with the thumbnails of each webinar next to their titles. And I am hoping that there will be

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you dislike about BigMarker?

While BigMarker is a reliable and easy-to-use platform, there are a few areas that could be improved. Some of the customisation options feel limited —

2. Missing Features
Users note missing features in BigMarker, such as limited customization and SEO capabilities, affecting overall effectiveness.
See 5 mentions

See Related User Reviews

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you dislike about BigMarker?

we've had a couple of audio issues, either extreme lag or no sound at all, as well as connection issues with certain presenters.

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you dislike about BigMarker?

While BigMarker is a reliable and easy-to-use platform, there are a few areas that could be improved. Some of the customisation options feel limited —

3. Poor Navigation
Users find poor navigation in BigMarker frustrating, especially during crucial live events and when managing various features.
See 4 mentions

See Related User Reviews

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you dislike about BigMarker?

we've had a couple of audio issues, either extreme lag or no sound at all, as well as connection issues with certain presenters.

ML

Marledvuka L.

Mid-Market (51-1000 emp.)

4.5/5

"BigMarker; Impressive for Holding Virtual Events, but the Multiple Features are Overwhelming"

What do you dislike about BigMarker?

BigMarker has multiple features that are resourceful, but slightly overwhelming Some times the app demands a tech savvy to navigate through the feat

4. Lack of Integration
Users experience integration challenges with BigMarker, particularly with Salesforce and CRM platforms, affecting workflow efficiency.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you dislike about BigMarker?

I have to admit I preferred the old look of the dashboard with the thumbnails of each webinar next to their titles. And I am hoping that there will be

Aldwin C.
AC

Aldwin C.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Useful, Though Some Features Feel Limited"

What do you dislike about BigMarker?

While BigMarker is a reliable and easy-to-use platform, there are a few areas that could be improved. Some of the customisation options feel limited —

5. Learning Curve
Users find the learning curve steep due to complex settings, requiring time to acclimate despite intuitive navigation.
See 3 mentions

See Related User Reviews

ML

Marledvuka L.

Mid-Market (51-1000 emp.)

4.5/5

"BigMarker; Impressive for Holding Virtual Events, but the Multiple Features are Overwhelming"

What do you dislike about BigMarker?

BigMarker has multiple features that are resourceful, but slightly overwhelming Some times the app demands a tech savvy to navigate through the feat

CS

Cristina S.

Mid-Market (51-1000 emp.)

4.5/5

"Using it for weekly webinars"

What do you dislike about BigMarker?

I think the hardest part is all of the settings. Obviously their team will walk you through it all but it's hard to know what you might want and don't

6. Limited Features
Users find the limited features of BigMarker lacking, especially missing essential tools like SEO and reliable audio options.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-friendly and great support!"

What do you dislike about BigMarker?

I have to admit I preferred the old look of the dashboard with the thumbnails of each webinar next to their titles. And I am hoping that there will be

Jonathan D.
JD

Jonathan D.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable, easy to use, and support is fantastic"

What do you dislike about BigMarker?

we've had a couple of audio issues, either extreme lag or no sound at all, as well as connection issues with certain presenters.

7. Tech Issues
Users often face tech issues like glitches and email delivery problems, affecting the overall experience during crucial moments.
See 3 mentions

See Related User Reviews

Rochelle Paula C.
RC

Rochelle Paula C.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive & host-friendly"

What do you dislike about BigMarker?

There are occasional glitches that we can only wish would get avoided coz they tend to happen at the most crucial period - during live. There are also

ML

Marledvuka L.

Mid-Market (51-1000 emp.)

4.5/5

"BigMarker; Impressive for Holding Virtual Events, but the Multiple Features are Overwhelming"

What do you dislike about BigMarker?

BigMarker has multiple features that are resourceful, but slightly overwhelming Some times the app demands a tech savvy to navigate through the feat

8. Glitches
Users experience frustrating glitches during crucial live sessions, complicating their overall experience with BigMarker.
See 2 mentions

See Related User Reviews

Rochelle Paula C.
RC

Rochelle Paula C.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive & host-friendly"

What do you dislike about BigMarker?

There are occasional glitches that we can only wish would get avoided coz they tend to happen at the most crucial period - during live. There are also

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Bigmarker Review 7/17/25"

What do you dislike about BigMarker?

I find a lot of bugs when using the platform. Sometimes buttons or features will not work as intended and this creates issues + time to reach out for

9. Navigation Issues
Users often face navigation issues that require time to learn, with occasional glitches during crucial live sessions.
See 2 mentions

See Related User Reviews

Rochelle Paula C.
RC

Rochelle Paula C.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive & host-friendly"

What do you dislike about BigMarker?

There are occasional glitches that we can only wish would get avoided coz they tend to happen at the most crucial period - during live. There are also

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent choice for presentation/conference platform."

What do you dislike about BigMarker?

It takes a little bit of 'playing' with it to understand the navigation, but once set up it is intuitive and easy.

BigMarker Reviews (444)

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Reviews

BigMarker Reviews (444)

View 1 Video Reviews
4.7
444 reviews
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SG
IT Specialist
Mid-Market (51-1000 emp.)
"Seamless Virtual Events and Webinars with Powerful Engagement and Branding"
What do you like best about BigMarker?

We have been using BigMarker for hosting our virtual events and webinars and it ensures smooth engagements and interactions. With the tool, we're able to generate leads and it allows lots of customization including branding.

I like that it offers great interractive tools including, chat, polls, Q&A and this keeps attendees engaged and it also ensures they are heard.

With its strong marketing and branding capabilities, we have put our business out there and have realized new conversions overtime.

The tool helps us streamline workflows thanks to integrations with tools like HubSpot and Salesforce. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

Well, BigMarker has been a great tool for our business and handles all our webinars and virtual events really well. It has met the need without compromises. Review collected by and hosted on G2.com.

AM
Accounting Manager
Mid-Market (51-1000 emp.)
"BigMarker Elevates Virtual Events with Seamless Management and Engagement"
What do you like best about BigMarker?

BigMarker has been amazing when it comes to handling and managing our virtual events and webinars. From designing, planning, and managing virtual events and conferences, this tool offers great features and every of our events has been a success.

What makes it better is how it ensures easy attendee engagement and it helps us analyze the performance of every event easily.

I also appreciate that it works both in apps and web devices making availability top notch.

It supports customization and branding and this helps us push our marketing agenda during virtual events. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

It has been awesome. BigMarker makes handling virtual events easy and it lacks no features. Review collected by and hosted on G2.com.

Cecily P.
CP
Clinical Education and Professional Relations Manager
Mid-Market (51-1000 emp.)
"Jack of All Trades Event Platform"
What do you like best about BigMarker?

Our team has been using BigMarker to manage events, and it’s been a game-changer. The platform makes it easy to handle registrations, communications, and scheduling in one place, which has saved us a lot of time and reduced manual work.

What we love most:

User-friendly interface – simple for both staff and attendees.

Robust reporting tools & Integration to Salesforce – help us track registrations, engagement, and ROI.

Customization options – from branded registration pages to tailored communication workflows.

Strong support team – responsive and quick to resolve any questions.

Overall, BigMarker has streamlined our event management process and improved the experience for both our team and participants. We’d highly recommend it to anyone looking for an all-in-one event solution. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

I wish there was a better option for presenters to share their slides. With bigger decks, it is hard to upload and share which requires them to have a second screen. Other than that, it really has been a wonderful platform. Review collected by and hosted on G2.com.

Aldwin C.
AC
Quality Manager
Small-Business (50 or fewer emp.)
"Reliable and Useful, Though Some Features Feel Limited"
What do you like best about BigMarker?

The best thing about using BigMarker is how reliable and easy it is to use for hosting webinars and virtual events. The platform is stable, the interface is intuitive, and it doesn’t require much technical setup, which makes running live sessions stress-free.

Many users also appreciate the strong customisation options for branding, the quality of the video and audio, and the seamless attendee experience. Features like automated webinars, detailed analytics, and email reminders make it easy to manage the entire event process from one place.

Overall, it’s a well-rounded platform that saves time and helps deliver a professional, engaging experience for both hosts and participants. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

While BigMarker is a reliable and easy-to-use platform, there are a few areas that could be improved. Some of the customisation options feel limited — for instance, layout flexibility and branding controls could be more robust. The design interface can also feel a bit dated at times compared to newer webinar tools.

Also, the analytics and reporting features, while helpful, could offer deeper insights and easier data exports. More seamless integrations with third-party platforms like CRMs and marketing automation tools would also make post-event workflows smoother.

Overall, these aren’t dealbreakers, but enhancing flexibility and integration options would make BigMarker even more powerful and efficient for teams managing multiple events. Review collected by and hosted on G2.com.

KV
HR Manager
Mid-Market (51-1000 emp.)
"Exceptional Customization and Support for Branded Events"
What do you like best about BigMarker?

It has great customization and branding strengths. I helps to fully white label event room to meet our brands.

It has great responsive customer support team that is always ready to help.

It also has an intuitive feature rich dashboard. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

It has a difficult learning curve due to its feature rich interface. Review collected by and hosted on G2.com.

Nicole G.
NG
Operations Manager
Small-Business (50 or fewer emp.)
"All-in-One Webinar Marketing Made Easy"
What do you like best about BigMarker?

It's a one-stop shop for webinar marketing. I find it convenient that I can set up our landing pages, send automated emails, and host webinars in one place. It's tedious but once you get the hang of it, it's a very helpful website. Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

The email capacity at 10,000 emails per day, which is understandable. Review collected by and hosted on G2.com.

Lorraine V.
LV
Project Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"My daily partner for work!"
What do you like best about BigMarker?

I really appreciate how user-friendly it is, especially for Project Managers like myself. Managing numerous clients means I need to regularly check the status of their webinars, and I’m grateful that this platform makes the process so straightforward. Customer Support is very fast to answer which is a plus point! Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

At times, the platform experiences glitches and offers limited customization options, which can be a drawback for clients, particularly those representing luxury brands who often seek more tailored solutions. I hope BM addresses these issues in the future to attract a broader range of clients. Review collected by and hosted on G2.com.

PC
Community Engagement Program Manager
Enterprise (> 1000 emp.)
"Truly amazing software and support team!"
What do you like best about BigMarker?

BigMarker Makes Webinars Effortless!

BigMarker has been one of the best platforms we've used for webinars. It's intuitive for both attendees and producers, and the team is responsive to feedback and constantly improving the experience. Special shoutout to Aaron Noah—he’s always available and quick to troubleshoot. We meet regularly and he truly takes the time to make sure we understand what has changed and how that will impact us. BigMarker has truly made my job easier! Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

No issues or dislikes! We haven't had any major issues and when something does come up the BigMarker team is always there to support! Review collected by and hosted on G2.com.

CS
Customer Success Manager
Mid-Market (51-1000 emp.)
"Using it for weekly webinars"
What do you like best about BigMarker?

I like that we can track everything our customers are doing within the webinar. It is nice there is a tool to auto mute everyone. I like that once we create the webinar if we have it setup properly our team can run the webinars and we don't have to be there. It does automate a lot of stuff with us like the emails, handouts, etc. I dont have to do as much on the producer side of things like i did when we were on another platform. Once it is setup it is pretty simple to use! We use the product every single month.. some months maybe only 3 webinars and others there are a lot more. Our Customer Success Manager, Aaron is always so quick to respond and help us!! He has been awesome throughout our entire time with Big Marker!! I can email Aaron and he gets back to me so quickly! We love fast service as well as a main person to talk to at a company and not a service team to have to reach out to. The integration was fairly easy... i mean it was a lot of work but once you do it and understand it, it is now way easier for us! Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

I think the hardest part is all of the settings. Obviously their team will walk you through it all but it's hard to know what you might want and don't know it's there or don't know to ask for it. I think the hardest part is we want the webinars to work a specific way and they don't. So we have work arounds that enable us to still use it. I think we are an odd business case as how we need the webinars to happen...... for example I wish I could go into our series and say add a webinar every Friday from this day to this day at 10am and then i just enter in the titles. However, i have to go in and create each webinar separately. Not a big deal but i can make it work :) Review collected by and hosted on G2.com.

ML
Field Operations Manager
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"BigMarker; Impressive for Holding Virtual Events, but the Multiple Features are Overwhelming"
What do you like best about BigMarker?

BigMarker is excellent in issuing singular platform for holding virtual events and webinars

We get custom features that makes it easy to create online conferences and meetings

BigMarker has made it straightforward to brand and customize user’s experiences

We get interactive tools like breakout room and polls using the app, ensuring our audience are fully engaged Review collected by and hosted on G2.com.

What do you dislike about BigMarker?

BigMarker has multiple features that are resourceful, but slightly overwhelming

Some times the app demands a tech savvy to navigate through the features Review collected by and hosted on G2.com.

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