It allows us to use multiple features in one location all with ease. With Hivebrite, we're able to manage event registrations, memberships, news publishing, all while fulfilling a sense of community in our alumni. Before Hivebrite, we were outsourcing for each of these components, and asking our volunteer leaders to front the effort of connecting with each other. While using our Hivebrite platform however, we provide for our volunteers a singular location to not only connect their community to the greater whole, but it also is making that connection easier in every step. Review collected by and hosted on G2.com.

The best improvement that could be made would to increase the AI features as they're already developing and to allow those AI features to complete even larger functions, such as page creation, event creation, and more. The capability is there, and the potential for Hivebrite and it's automation process is huge. Review collected by and hosted on G2.com.

What I like most about Hivebrite is how it brings members together in one central place. It offers helpful tools for communication and community engagement, which makes it easier for everyone to connect, stay informed, and share information across the organization. Review collected by and hosted on G2.com.

The biggest challenge for us was user adoption. Because a large part of our community is made up of older adults, some members felt less comfortable with new technology. That made it harder to maintain consistent engagement across the platform. Review collected by and hosted on G2.com.

Hivebrite has been super helpful in setting up our platform and scaling our BlueActionMatch community to over 1700 users. The customer support is really incredible, always responsive when we identify bugs, providing clear instructions and information when we approach with questions about various modules and settings, and always very nice and available. Their dedication to making the back office accessible and intuitive is also a big plus for me. Plus, they are also very open to integrating customer feedback; I particularly appreciate how attentive they are to customer needs and the effort they put into ensuring we feel not just properly onboarded, but also we remain up to date with the latest updates, pushing us to set ambitious goals for our community scaling. The revamp of the mobile app is outstanding, making it sleek and intuitive, incorporating features like mobile push notifications, which are useful for managing our community on the go. They have a great platform for community managers, offering useful resources and regular check-ins to ensure we're all up to date with new features. Review collected by and hosted on G2.com.

In the past, we received concerns from certain users about the frequency of email notifications, as some found it somewhat bothersome. Review collected by and hosted on G2.com.

I really appreciate Hivebrite's constant innovation and how they stay ahead with cutting-edge technology. The people I've spoken to at Hivebrite are incredibly intelligent and actively listen to my community's concerns and feedback, addressing them thoughtfully. They also follow through consistently, which makes working with them a pleasure. I like how flexible the platform is with the different modules and how it allows for customization. This flexibility makes it easy to create unique experiences for each community. The platform's ability to deliver great experiences across different network member categories and offer specialized environments enriches our community ecosystem. Additionally, the initial setup was smooth with the help of an implementation specialist who was smart and responsive to my inquiries. Review collected by and hosted on G2.com.

I think there could be more rich content customization. It's really hard to bold, italicize, or change the color of posts on the live feed, which seems to be the most active area of content creation for our community. You can't really attach GIFs, making it harder to generate fun content. Also, I have to be very creative with custom templates for accepted requests to join because the system doesn't automate that specific email with a template. This adds extra layers for me to create a truly custom experience. Lastly, I think it would be great if we could post forums on the live feed, as people don't often think to go to the forum spaces to access those posts. Review collected by and hosted on G2.com.

I like how Hivebrite supports both community building and event engagement. The support and staff have been very helpful and customer-focused. We can list our events for both virtual and in-person on the platform, and even host virtual events within the platform, which is a great user experience. The community directory offers members a chance to network, connecting with people they might not have met otherwise. I also really appreciate the forum feature, where members can engage in discussions on industry-relevant topics. It's a great way to support member-owned content and conversations. Review collected by and hosted on G2.com.

I don't have any major dislikes, but there are opportunities to improve the user experience and perhaps reduce the learning curve for members. With any feature-rich platform, some functionalities can take time to learn and be fully optimized. Providing some kind of guidance or tutorial to help guide new members through the journey might be beneficial, so they're not overwhelmed from the start. Review collected by and hosted on G2.com.

I really like that Hivebrite cares about their customer's experience. They've been fantastic at understanding how we use the product and showing us how to adjust it to fit our needs. I also appreciate their use of AI, especially the matching tool that suggests partnerships and makes it easy to connect with others. It's helpful to have networking opportunities suggested, especially in today's world. The setup process was very intuitive, and I didn't need highly specialized skills to get it running. The onboarding support team was incredible, ensuring we had everything we needed to welcome new members to the community. They also listen to what's being used and adjust their roadmap based on actual customer needs. Review collected by and hosted on G2.com.

I do wish that their knowledge base was more accessible to search through. The materials are there, but there are so many different materials, and it's hard sometimes to find exactly what I'm looking for. They've just released an AI feature for that too, so it should be easier for me to administer and support my clients as they are set up in Hivebrite. It would be great if tools like Gemini or something like that where I'm using another AI tool could go through and give me specific advice or context on where to click or what I need to do when setting up a community or any of the other admin pieces. Review collected by and hosted on G2.com.

How effectively the platform could be shaped around our specific identity. We customised the space heavily to reflect the Northvolt brand, using colours, typography, and visual language to create something that felt immediately familiar to alumni rather than a generic community platform.

The ability to build custom webpages within the platform was particularly valuable. This was used to create dedicated resource pages, topic-specific content hubs, and information listings, all with flexible, customisable section layouts that gave us control.

The news article function became a core part of how we communicated with members. It is quick to produce, clean to read, and easy to keep consistent. We used it to publish reported updates on what was happening across the former Northvolt sites, industry news, and community stories. Combined with the email and newsletter tools, it gave us a full content and communications stack in one place.

We also leveraged the Job postings feature heavily, to highlight roles that may be of interest to the engineers, manufacturing force, and corporate employees of Northvolt. We posted roles as admin, and made it possible for alumni to publish roles themselves to support a grass-roots initiative to keep content fresh. Review collected by and hosted on G2.com.

One area for development: the image and media handling could be stronger. Uploading photos individually is time-consuming and makes building larger galleries impractical. The Media Center module is capable, but the interface takes some time to navigate intuitively. These are refinements rather than shortcomings — but worth noting for teams planning heavy visual content. Review collected by and hosted on G2.com.

Hivebrite has been a one-stop shop for our community management needs. Before switching, we were relying on several different software tools to try to accomplish the same thing. Now our constituents only need a single login to access all of these benefits, which makes the experience much simpler. I'm really excited for our year ahead with new AI features coming to Hivebrite, I think it will be an even better value for money. Review collected by and hosted on G2.com.

My only issue with Hivebrite is that I don’t always have enough time to make it as amazing as it could be. There are a lot of tools and features I don’t use simply because I can’t fit them in, time-wise. Still, I focus on what works for us and make the most of the time I have. Review collected by and hosted on G2.com.

What I like most about Hivebrite is that it integrates community management, communications, events, and opportunities for alumni into a single platform. Additionally, its segmentation and automation capabilities allow me to offer a more personalized experience and strengthen the relationship with our community efficiently. I also value how the functionalities allow for more efficient management of the relationship with our alumni. Audience segmentation makes it easier for each person to receive relevant information according to their interest profiles, while event and opportunity management helps us promote greater participation and interaction with the community. Moreover, having all this information on a single platform optimizes our processes and improves the alumni experience. Review collected by and hosted on G2.com.

I really believe that some modules should be more customizable, as well as the filter when segmenting. It would be useful to have options to customize fields, views, and reports according to specific needs, to be able to create more filters for segmentation, and to have permissions so that other areas can consult information without the possibility of modification. Review collected by and hosted on G2.com.

The platform works really well for our members to connect and host events. There's so many helpful details that really make it easy to connect. But as for an admin side, this is the best customer service I've ever experienced. They respond so quick with any questions we may have, are flexible with our plans, are amazing trainers, and they take our suggestions into account when creating new features. I've been working with Hivebrite for a year and the amount of advancement on this platform is incredible. Our reps, Erin and Rachael, are the best reps I've ever worked with. They are so intelligent and motivated, I actually look forward to our calls on the calendar. Review collected by and hosted on G2.com.

The only major downside to Hivebrite (or really any member platform) is getting those members to be social. You're competing with other social apps that have extreme algorithms to keep users on the app. So creating a habit practice with your members can be challenging, but I really don't think this is Hivebrite specific. Review collected by and hosted on G2.com.