Hivebrite Reviews & Product Details

Hivebrite makes it very easy to connect with our alumni community in one central place. We use it to publish events, manage attendance, send targeted email campaigns, and share updates. The platform is intuitive, well-structured, and helps us keep alumni engaged in a professional and organized way. I especially value how seamlessly it supports communication and event management, saving us time while improving participation. Review collected by and hosted on G2.com.

While Hivebrite is a powerful tool, some customization options could be more flexible, especially in the design and personalization of certain pages. Occasionally, the reporting features feel limited and could provide more detailed insights. These are minor points, however, and overall the platform works very well for our needs. Review collected by and hosted on G2.com.

What I appreciate most about Hivebrite is the ability to gather all the tools necessary for community life on a single platform. I particularly love the simplicity with which we can find other members, exchange, share resources, and participate in events. The interface helps maintain the connection with the community, even remotely, and facilitates meetings between people who share common interests. Review collected by and hosted on G2.com.

I find that some features could be more intuitive, especially when discovering the platform or trying to quickly access certain information. Navigation can sometimes lack fluidity, and it takes a bit of time to get one's bearings. A simpler interface and better highlighting of recent content would make the experience more pleasant on a daily basis. Review collected by and hosted on G2.com.

I like how easy Hivebrite is to use. It has improved a lot in recent years and keeps bringing out new features, so there’s always something new to learn and implement to keep members engaged. With a small admin team, I can use these features to automate tasks, reduce manual steps, and streamline our workflow. That means I spend less time on behind-the-scenes work and can focus on creating our conference, events, and good content for members. Hivebrite also lets us manage a very large member base without much extra work, group members are automatically added by location, and various other parameters so they can see local events. Hivebrite also lets me communicate with all or selected members in a GDPR-friendly way with our branding included. Review collected by and hosted on G2.com.

I can't think of that much that I dislike. I've had various parts that I've disliked or found difficult to use over the years but Hivebrite has since released updates that have addressed those areas. Review collected by and hosted on G2.com.

What I like best about Hivebrite is that it’s a truly all-in-one platform. Instead of juggling several tools, we can manage our whole community in one place: member directory, events and registrations, groups, newsletters and emailing, news feed, memberships and payments. Everything is connected, so member data stays consistent across all features, which saves our team a lot of time. The admin back-office gives us a clear overview of our community and engagement, and the platform is highly customizable, so it really feels like our own space rather than a generic tool. For an organization that wants to run its community activities from a single, coherent environment, it’s a complete solution. Review collected by and hosted on G2.com.

The main downside is that Hivebrite is not really suited to small communities. Because it’s such a complete platform, getting real value out of it requires a significant investment, both financially and in the time needed to set it up, animate the community and make full use of all the features. For a small organization or a community, this can be hard to justify. It’s a better fit for medium-sized or large communities that have the resources and the scale to take advantage of everything it offers. Review collected by and hosted on G2.com.

It allows us to use multiple features in one location all with ease. With Hivebrite, we're able to manage event registrations, memberships, news publishing, all while fulfilling a sense of community in our alumni. Before Hivebrite, we were outsourcing for each of these components, and asking our volunteer leaders to front the effort of connecting with each other. While using our Hivebrite platform however, we provide for our volunteers a singular location to not only connect their community to the greater whole, but it also is making that connection easier in every step. Review collected by and hosted on G2.com.

The best improvement that could be made would to increase the AI features as they're already developing and to allow those AI features to complete even larger functions, such as page creation, event creation, and more. The capability is there, and the potential for Hivebrite and it's automation process is huge. Review collected by and hosted on G2.com.

What I like most about Hivebrite is how it brings members together in one central place. It offers helpful tools for communication and community engagement, which makes it easier for everyone to connect, stay informed, and share information across the organization. Review collected by and hosted on G2.com.

The biggest challenge for us was user adoption. Because a large part of our community is made up of older adults, some members felt less comfortable with new technology. That made it harder to maintain consistent engagement across the platform. Review collected by and hosted on G2.com.

Hivebrite has been super helpful in setting up our platform and scaling our BlueActionMatch community to over 1700 users. The customer support is really incredible, always responsive when we identify bugs, providing clear instructions and information when we approach with questions about various modules and settings, and always very nice and available. Their dedication to making the back office accessible and intuitive is also a big plus for me. Plus, they are also very open to integrating customer feedback; I particularly appreciate how attentive they are to customer needs and the effort they put into ensuring we feel not just properly onboarded, but also we remain up to date with the latest updates, pushing us to set ambitious goals for our community scaling. The revamp of the mobile app is outstanding, making it sleek and intuitive, incorporating features like mobile push notifications, which are useful for managing our community on the go. They have a great platform for community managers, offering useful resources and regular check-ins to ensure we're all up to date with new features. Review collected by and hosted on G2.com.

In the past, we received concerns from certain users about the frequency of email notifications, as some found it somewhat bothersome. Review collected by and hosted on G2.com.

I really appreciate Hivebrite's constant innovation and how they stay ahead with cutting-edge technology. The people I've spoken to at Hivebrite are incredibly intelligent and actively listen to my community's concerns and feedback, addressing them thoughtfully. They also follow through consistently, which makes working with them a pleasure. I like how flexible the platform is with the different modules and how it allows for customization. This flexibility makes it easy to create unique experiences for each community. The platform's ability to deliver great experiences across different network member categories and offer specialized environments enriches our community ecosystem. Additionally, the initial setup was smooth with the help of an implementation specialist who was smart and responsive to my inquiries. Review collected by and hosted on G2.com.

I think there could be more rich content customization. It's really hard to bold, italicize, or change the color of posts on the live feed, which seems to be the most active area of content creation for our community. You can't really attach GIFs, making it harder to generate fun content. Also, I have to be very creative with custom templates for accepted requests to join because the system doesn't automate that specific email with a template. This adds extra layers for me to create a truly custom experience. Lastly, I think it would be great if we could post forums on the live feed, as people don't often think to go to the forum spaces to access those posts. Review collected by and hosted on G2.com.

I like how Hivebrite supports both community building and event engagement. The support and staff have been very helpful and customer-focused. We can list our events for both virtual and in-person on the platform, and even host virtual events within the platform, which is a great user experience. The community directory offers members a chance to network, connecting with people they might not have met otherwise. I also really appreciate the forum feature, where members can engage in discussions on industry-relevant topics. It's a great way to support member-owned content and conversations. Review collected by and hosted on G2.com.

I don't have any major dislikes, but there are opportunities to improve the user experience and perhaps reduce the learning curve for members. With any feature-rich platform, some functionalities can take time to learn and be fully optimized. Providing some kind of guidance or tutorial to help guide new members through the journey might be beneficial, so they're not overwhelmed from the start. Review collected by and hosted on G2.com.

Very useful, flexible and responsive tool for community management. It can be customised to the size of your community and your preferred engagement approaches. Support is always very responsive and ready to guide you and support you in case of questions/issues. Review collected by and hosted on G2.com.

Nothing. Recently, they have introduced a lot of updates to the platform that have removed some earlier limitations. Review collected by and hosted on G2.com.