I appreciate the ease of use with Heartbeat, as it makes it easy for my members to use. I like the layout and the fact that it's always evolving. Additionally, when I flagged an issue with a discount code not showing, they fixed it almost immediately. Also, the initial setup was easy when my VA handled it.
I've been a power user since April 2022, when I purchased two lifetime licenses on AppSumo. Technically, Heartbeat is phenomenal. Its ability to unify threads, voice rooms, events, and courses into a single, sleek interface is second to none. It’s stable, fast, and the feature set for community engagement is truly top-tier. It's a "brutal" platform in terms of performance and UI design.