Gorgias Pricing

Name	Price	Features
Pro	$200per month	2 months off, billed annually Unlimited agents 2000 tickets / month included +$10 per each additional 100 tickets 15 integrations
Basic	$60per month	2 months off, billed annually Unlimited agents 500 tickets / month included +$12 per each additional 100 tickets 7 integrations
Advanced	$500per month	2 months off, billed annually Unlimited agents 6000 tickets / month included +$8.3 per each additional 100 tickets 30 integrations

Gorgias pricing & plans

Free Trial is available

Pricing information for Gorgias is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Gorgias must be conducted with the seller.

Pricing information was last updated on September 28, 2018

Gorgias Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Zendesk Support Suite Support Only (Team)	$19 agent/month/billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Freshdesk Sprout	Freefor UNLIMITED agents	Free forever plan Email ticketing Automatic ticket routing Team collaboration Knowledge base Ticket trend report Social ticketing Show More
Kustomer Enterprise	$89per month, per user	Track, prioritize, and engage with customers on every channel. Email, Chat, SMS, Social, WhatsApp, Self-service Voice Provider Integrations Proactive Service Actionable Integrations Business Process Automation via our Workflow Engine Standard and Custom Reporting Multilingual Support Kustomer IQ Lite Satisfaction Measurement and reporting Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Gorgias alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Gorgias Pricing-Related Review

TM

Tom M

Head of Service

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Feb 11, 2021

"Gorgias is a one of a kind, customer centric platform"

What do you like best?

Their ability to continually innovate, with their customers driving the roadmap, in an effort to provide the most seamless customer experience platform possible. If you are a Shopify customer, this is the platform for you. Review collected by and hosted on G2.com.

What do you dislike?

Some of the integrations with 3rd party tools are still in the early stage --> Excited to see where we go from here. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our ability to communicate effortlessly across touchpoints with our customers, and to measure the financial impact of service. This changes the conversation between Service as a cost center and helps prove Service as a revenue generator/saver. Review collected by and hosted on G2.com.

Helpful?

RR

Rachel R

Administrative Assistant

Food & Beverages

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Invitation from G2

Sep 24, 2019

"Gorgias: The Best Bang for your Buck"

What do you like best?

Gorgias makes it easy to communicate with customers - and potential customers - as well as leave helpful internal notes for coworkers. Review collected by and hosted on G2.com.

What do you dislike?

The social integration is just ok! Not the best, but probably best for the price point. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great app to use to start or maintain a good-sized startup or small business! It is not the best for larger companies, or those that wish to grow, and maintain excellent social-connectedness to their customer base. Review collected by and hosted on G2.com.