[ Pure Chat Reviews ](https://www.g2.com/products/pure-chat/reviews) [ Pure Chat Reviews ](https://www.g2.com/products/pure-chat/reviews) # Pure Chat Pricing Overview [Editedit](https://my.g2.com/pure-chat/pricings) Free Trial ## Pure Chat Pricing Key Insights Last updated on Apr 30, 2026 * * * Pure Chat offers **2 pricing editions** , starting from **$0** to **$99/mo**. Pure Chat pricing tiers are designed to support different usage levels and team sizes. Pure Chat also offers a **free trial**. Compare the Pure Chat pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Pure Chat** for **custom pricing**. * * * Free — $0 Pro — $99/mo / (paid monthly) Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free 100% Free Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats - Unlimited Users/Operators - Unlimited Chats - Use on Up to 3 Websites - iOS and Android Apps - Unlimited Chat History - Widget Customization - Integrations - Engagement Hub - File Transfer (Images, Documents, GIFs, etc.) - Chat Alerts - Canned Responses - Security Roles for Admins, Operators and Users Show More Pro $99/mo (paid monthly) Get unlimited access to everything included in the Free plan, plus: visitor analytics, visitor alerts, unlimited contacts, SMS notifications, comprehensive reports, and the ability to remove branding - Unlimited Users/Operators - Unlimited Chats - Use on Unlimited Websites - iOS and Android Apps - Unlimited Contacts - Unlimited Chat History - Widget Customization - Integrations - Engagement Hub - File Transfer (Images, Documents, GIFs, etc.) - Trigger-based Actions and Notifications - Canned Responses - Security Roles for Admins, Operators and Users - Account Statistics and Reports - Visitor Analytics - Unlimited Contacts - Remove Branding - Visitor Alerts - SMS Notifications - CSV Export for Transcripts and Contact Records - Priority Support Show More Pricing information for Pure Chat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Pure Chat must be conducted with the seller. Pure Chat offers a discounted annual price ($79/month) for the Pro plan Pricing information was last updated on October 09, 2024 Show More Download complete pricing list[DownloadDownload now](#) ## Pure Chat Pricing FAQs Generated using AI Is Pure Chat free, or does it offer a free trial? Pure Chat does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. Who is Pure Chat pricing best suited for? According to G2 reviewers, Pure Chat's pricing is best suited for small businesses with limited budgets seeking straightforward live chat functionality. G2 users from retail, IT services, real estate, food and beverage, and financial services industries frequently praise Pure Chat's free and Pro tiers for ease of setup and affordability. Small businesses with fewer than 50 employees dominate the reviewer base and consistently report strong satisfaction. Mid-market companies also appear across G2 reviews, particularly valuing visitor analytics available in Pure Chat's Pro plan. Pure Chat's Pro tier at $99/mo suits growing teams managing multiple websites who need reporting and SMS notifications without enterprise-level complexity. What are the key differences between the free and paid versions of Pure Chat? Pure Chat's free plan offers unlimited users, unlimited chats, up to 3 websites, widget customization, canned responses, and integrations. Pure Chat's Pro plan at $99/mo expands this significantly, adding unlimited website support, visitor analytics, visitor alerts, SMS notifications, comprehensive reporting, CSV export, unlimited contacts, and branding removal. G2 reviewers note that the free tier handles core live chat needs well, but businesses wanting deeper insights into visitor behavior, proactive engagement triggers, and performance reporting typically upgrade. G2 users also highlight priority support as a meaningful Pro differentiator. The free plan suits lean teams, while Pro addresses growing businesses needing analytics and multi-site scalability. Is Pure Chat considered good value for its pricing? G2 reviewers broadly consider Pure Chat good value, particularly praising its generous free tier. Multiple G2 users highlight that the free plan delivers core live chat functionality at no cost, with several reviewers in retail, medical devices, and IT services noting it rivals paid competitors. However, some G2 reviewers flag Pure Chat's Pro plan at $99/mo as expensive, with mid-market users in furniture and IT services specifically calling paid plans pricey. Occasional complaints about notification reliability, limited reporting, and mobile app bugs temper enthusiasm slightly. Overall, the high average rating and frequent positive mentions of affordability suggest Pure Chat delivers strong value, especially for budget-conscious small businesses. ## Top-Rated Alternatives [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Olark](https://images.g2crowd.com/uploads/product/hd_favicon/1500643600/olark.svg "Olark") Olark 4.3/5(224) ](https://www.g2.com/products/olark/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/pure-chat/competitors/alternatives) ## Pure Chat Alternatives Pricing The following is a quick overview of editions offered by other [Live Chat Software](https://www.g2.com/categories/live-chat) | Product | Price | Features | | --- | --- | --- | | ![LiveChat](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png)[LiveChat](https://www.g2.com/products/livechat/reviews) Starter | $19.00100 Visitors Per Month | Small business Text Intelligence Track up to 100 visitors 1 recurring campaign 60-day chat history Basic widget customization 24/7 Support 1 user | | ![Olark](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6c5e5fe18e31bcec5f8751996074eb66/olark.png)[Olark](https://www.g2.com/products/olark/reviews) Olark Live Chat | $17 per month | Per Operator Customize Your Design Chat Ratings In-Browser Chat Targeted Chat Rules CRM & Help-Desk Integrations | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | Various alternatives pricing & plans Free Trial Pricing information for the above various Pure Chat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Pure Chat Pricing Reviews (1) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 3/10/2026 "Cost-Effective Live Chat with Quick Setup" 5/5 What do you like best about Pure Chat? I like Pure Chat because it is an inexpensive solution that works across many websites that we have, all for one low cost. It allows us to respond in real time with live chats to customers visiting our website through an in-website chat box. Setting up Pure Chat was super easy, as we only had to set up our account, add the snippet code to our website, make a couple of customizations to the look and feel of the chat box, and we were up and running. Review collected by and hosted on G2.com. What do you dislike about Pure Chat? Pure Chat doesn't have any automations or flows. We can't have any sort of automated assistance that is able to answer common questions. Review collected by and hosted on G2.com. What problems is Pure Chat solving and how is that benefiting you? Pure Chat lets us respond in real time to customers on our websites with live chats, providing an inexpensive solution that works across many websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite Pure Chat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5(810) [ Compare Now ](https://www.g2.com/compare/livechat-vs-pure-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6c5e5fe18e31bcec5f8751996074eb66/olark.png "Product Avatar Image") Olark 4.3/5(224) [ Compare Now ](https://www.g2.com/compare/olark-vs-pure-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-pure-chat) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat) ##### Explore More [Which vendor provides the most secure note-taking platform?](https://www.g2.com/discussions/which-vendor-provides-the-most-secure-note-taking-platform)[AI Regulations in the EU](https://www.g2.com/articles/industry-impact-of-ai-regulations-in-the-eu)[Best platforms for automating cloud compliance audits](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits) [Which brand protection tools have the best reputation monitoring features for a PR or communications team tracking brand mentions alongside IP enforcement?](https://www.g2.com/discussions/which-brand-protection-tools-have-the-best-reputation-monitoring-features-for-a-pr-or-communications-team-tracking-brand-mentions-alongside-ip-enforcement)[Which DNS security solutions are most reliable based on reviews from IT teams at financial services firms managing sensitive networks?](https://www.g2.com/discussions/which-dns-security-solutions-are-most-reliable-based-on-reviews-from-it-teams-at-financial-services-firms-managing-sensitive-networks)[Pros and Cons Details](https://www.g2.com/products/pure-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)