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I like Pure Chat because it is an inexpensive solution that works across many websites that we have, all for one low cost. It allows us to respond in real time with live chats to customers visiting our website through an in-website chat box. Setting up Pure Chat was super easy, as we only had to set up our account, add the snippet code to our website, make a couple of customizations to the look and feel of the chat box, and we were up and running. Review collected by and hosted on G2.com.
Pure Chat doesn't have any automations or flows. We can't have any sort of automated assistance that is able to answer common questions. Review collected by and hosted on G2.com.
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