Olark Pricing

Name	Price	Features
Olark Live Chat	$17 per month	Per Operator Customize Your Design Chat Ratings In-Browser Chat Targeted Chat Rules CRM & Help-Desk Integrations Show More

Olark pricing & plans

Free Trial is available

Pricing information for Olark is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Olark must be conducted with the seller.

Core Features:
- Unlimited chats
- Concurrent chats
- CRM & Help Desk integrations
- Targeted Chat
- Cobrowsing
- Pre-chat name/email
- Hide when offline
- Chat statistics and reports
- Chat Ratings
- Offline messages
- Visitor details
- Attention Grabber image
- Customize/internationalize all text
- Customize colors and themes
- Google Analytics integration
- Javascript API

Pricing information was last updated on December 11, 2015

Olark Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

LiveChat Starter	$16per agent / month	When you just set up your small office / home office. 60-day chat history Basic chat customization Ticketing system Data security
Drift Free	$0	Connect to your website visitors with real-time, 1:1 conversations. Live Chat Email Fallback Email Signatures Welcome Message Calendar Integration Block IP Basic Reporting Integrations: Slack & Google Analytics Show More
Pure Chat Free	100% Free	Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats Unlimited Users/Operators Unlimited Chats Use on Up to 3 Websites iOS and Android Apps Unlimited Chat History Widget Customization Integrations Engagement Hub File Transfer (Images, Documents, GIFs, etc.) Chat Alerts Canned Responses Security Roles for Admins, Operators and Users Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Olark alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Olark Pricing-Related Review

PK

Praveen K

Business Development Manager- North India

Information Technology and Services

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Invitation from G2

Jul 01, 2016

"A perfect tool to acquire and retain customer"

What do you like best?

Consider a scenario where each company is competing to get new business and retain the existing one in online business domain. Business to be anything e-commerce, online customer support etc.; Olark is the best live chat tool to provide smoother and happy experience for you customers.

(1) Grabs customer's attention: It's UI catches the attention of your customers to get connect with your support team.

(2) Behavioral/Sentimental Analysis: The behavior of customers is traced and could be used to analysis to know their sentiments. Review collected by and hosted on G2.com.

What do you dislike?

Although it is a very light tool but compatibility with applications designed on older technology is a challenge. Also due to high number of upgrades, the API changes frequently. So integration needs to be taken care of. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a brilliant tool for all the companies in the online domain as it's beautiful and too easy to use for customers. Also it's one of the cost effective solution for interacting with the customers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For all the visitors on our company website and the existing customer support tool; we have integrated Olark. It provides the instant and fast conversation. It's so easy for customers to use that the existing raise their tickets/queries via Olark only. It's improving customer satisfaction and therefore, sales. Review collected by and hosted on G2.com.

Helpful?

AI

Administrator in Internet

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Invitation from G2

Mar 28, 2018

"Simple, but too buggy to be worth it"

What do you like best?

I like the simplicity of the platform. Very easy to navigate and not too many bells and whistles as to confuse you. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of outages and all points of the day. They need to stabilize the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need chat available all the time, this is not the right service. if you can handle some outages, the price-point and simplicity could make it a good option. Review collected by and hosted on G2.com.