Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

tawk.to

Show rating breakdown
200 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2012
Profile Filters

All Products & Services

Profile Name

Star Rating

150
38
6
2
4

tawk.to Reviews

Review Filters
Profile Name
Star Rating
150
38
6
2
4
Jonathan M.
JM
Jonathan M.
01/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple Setup and Seamless Integration

Simple and easy to integrate and setup - easy to explain and share with colleagues
Eric .
E
Eric .
01/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple and Effective Live Chat Tool for Real-Time Customer Support

What I like most about Tawk.to is how easy it is to use and how quickly it can be set up. As a user, I didn’t need much training before I could start handling chats confidently. The interface is straightforward, and managing multiple customer conversations at the same time feels smooth and well organized. I also appreciate that it’s a free tool while still offering solid features such as chat history, visitor monitoring, and basic reporting. Overall, it’s especially useful for real-time customer engagement and for resolving issues quickly as they come up.
Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
01/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Crap of a software !!!

Nothing. Absolute crap. I dont understand why they are providing things at free when they can do a better job in designing it well with paid plans

About

Contact

HQ Location:
Las Vegas, NV

Social

@tawktotawk

What is tawk.to?

tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked #1 with a 98% customer satisfaction score. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Details

Year Founded
2012