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tawk.to

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201 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2012
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tawk.to Reviews

Review Filters
Profile Name
Star Rating
151
38
6
2
4
Sushmeet S.
SS
Sushmeet S.
03/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Interactive Interface with Helpful Automation and AI

The best thing about tawkto is that is has an interactive interface, it has not features like automated responses with Knowledge base setup and some AI too. Although the ring of tawkto is quite loud but I believe it is set that way to alert the person of an incoming chat.
Jonathan M.
JM
Jonathan M.
01/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple Setup and Seamless Integration

Simple and easy to integrate and setup - easy to explain and share with colleagues
Eric .
E
Eric .
01/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple and Effective Live Chat Tool for Real-Time Customer Support

What I like most about Tawk.to is how easy it is to use and how quickly it can be set up. As a user, I didn’t need much training before I could start handling chats confidently. The interface is straightforward, and managing multiple customer conversations at the same time feels smooth and well organized. I also appreciate that it’s a free tool while still offering solid features such as chat history, visitor monitoring, and basic reporting. Overall, it’s especially useful for real-time customer engagement and for resolving issues quickly as they come up.

About

Contact

HQ Location:
Las Vegas, NV

Social

@tawktotawk

What is tawk.to?

tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked #1 with a 98% customer satisfaction score. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Details

Year Founded
2012