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tawk.to

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202 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2012
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tawk.to Reviews

Review Filters
Profile Name
Star Rating
151
39
6
2
4
Bhargav A.
BA
Bhargav A.
IT Engineer at SDB Diamond Bourse
03/16/2026
Validated Reviewer
Review source: Thank You page

Effective Real-Time Chat, Needs Mobile App Improvement

I like that tawk.to is very easy to use and doesn't feel complicated. The real-time chat feature is really helpful for talking with website visitors, and it has a clean dashboard which makes managing chats easier. The real-time chat helps us connect with website visitors instantly, making support much faster. The dashboard also keeps all chats in one place, so it's easier for teams to manage conversations. The initial setup was quite easy and didn't take much time. We just added the chat widget code to the website, and it started working.
Sushmeet S.
SS
Sushmeet S.
03/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Interactive Interface with Helpful Automation and AI

The best thing about tawkto is that is has an interactive interface, it has not features like automated responses with Knowledge base setup and some AI too. Although the ring of tawkto is quite loud but I believe it is set that way to alert the person of an incoming chat.
Jonathan M.
JM
Jonathan M.
01/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple Setup and Seamless Integration

Simple and easy to integrate and setup - easy to explain and share with colleagues

About

Contact

HQ Location:
Las Vegas, NV

Social

@tawktotawk

What is tawk.to?

tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked #1 with a 98% customer satisfaction score. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Details

Year Founded
2012