Files.com
Files.com is the secure, cloud-native File Orchestration Platform built to replace the patchwork of legacy file infrastructure: aging SFTP servers, heavy MFT suites, separate file-sharing tools, and the custom scripts holding them together, all with one system. IT teams stop losing hours to patching servers and chasing failed transfers, while business users get a clean interface that works for technical and non-technical teams alike. Files.com consolidates every file flow into a single platform with centralized access controls, policy enforcement, and complete audit visibility. It presents every storage system (AWS, Azure, Google Cloud, on-premises NAS, and 50+ other connectors) as one governed namespace, so multiple clouds and on-prem storage work as one. Automate mission-critical flows with no-code workflows, or build against a full REST API, SDKs, and a Terraform provider. Files.com speaks SFTP, FTPS, FTP, WebDAV, and AS2, exposes an S3-compatible endpoint, and supports OpenPGP and GPG, connecting modern apps, multiple clouds, and legacy partners without middleware. AES-256 encryption in transit and at rest, fine-grained role-based access, SSO, SCIM, and MFA, and immutable audit trails support SOC 2 Type II, HIPAA, GDPR, and ITAR requirements. Built cloud-native with elastic scaling, there are no servers to patch or manage. Files.com is ranked #1 for Managed File Transfer in Gartner Peer Insights and scores #1 across every attribute on G2's MFT grid. More than 4,000 organizations trust it, including Equifax, Rag & Bone, Cognizant, and Michelin, with over 15 years of operation and zero breaches. Go live fast with expert-led onboarding included.
Average Rating: 4.6/5.0
Total Reviews: 298
How Do G2 Users Rate Files.com?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
- API Management: 7.7/10 (Category avg: 8.6/10)
- Reusable connectors: 9.2/10 (Category avg: 9.0/10)
- Cloud to Cloud: 9.2/10 (Category avg: 8.9/10)
Who Is the Company Behind Files.com?
- Seller: Files.com
- Company Website:
- Year Founded: 2008
- HQ Location: Scottsdale, Arizona
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LinkedIn® Page: www.linkedin.com
82 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager, CTO
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 44% Medium, 37% Small
What Do G2 Reviewers Say About Files.com?
AI-generated summary from verified user reviews
Pros
- Users find Files.com to be easy to navigate, making daily tasks straightforward and efficient for team collaboration.
- Users commend Files.com for its responsive customer support, providing valuable assistance and enhancing the onboarding experience.
- Users appreciate the robust integrations and ease of use offered by Files.com, enhancing their file distribution capabilities.
- Users love the easy integrations with Files.com, enhancing flexibility and automating file-sharing across organizations.
- Users appreciate the easy integrations of Files.com, simplifying connections between various applications and enhancing functionality.
Cons
- Users find complexity in navigating multiple options on Files.com, making it challenging to locate files efficiently.
- Users find the cost of Files.com to be high, particularly with certain configurations and usage patterns.
- Users are concerned about recurring costs and frequent changes in Files.com's pricing plans affecting budget predictability.
- Users face a difficult learning curve due to the abundance of features, which may complicate initial usage.
- Users face integration issues with Files.com, stemming from limited app availability and implementation challenges.
What Are Recent G2 Reviews of Files.com?
"Time-Saving File Sync and Secure Expiring Links with files.com"
Rating: 5.0/5.0 stars
— Moinuddin K.
"Robust Compliance & Transfer Solutions, Minor Usability Hurdles"
Rating: 4.5/5.0 stars
— Isacc E.
What Are G2 Users Discussing About Files.com?
- What is Brickftp? - 2 comments
- How to use file com? - 2 comments
- How good is files com? - 2 comments
- What is files com? - 1 comment, 1 upvote

