--- title: Recursyv Reviews meta\_title: 'Recursyv Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how Recursyv works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- ### Recursyv Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Recursyv's **exceptional customer service** , ensuring smooth ITSM integrations and quick resolutions to issues. [(5 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379365&qs=pros-and-cons#reviews) Users value the **time-saving integration** of Recursyv, enabling focus on proactive solutions rather than administrative tasks. [(3 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=2020942&qs=pros-and-cons#reviews) Users commend Recursyv for its **easy data transfer** capabilities, ensuring seamless integration between systems during growth. [(2 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379329&qs=pros-and-cons#reviews) Users find Recursyv to be **extremely easy to use** , efficiently syncing data across systems even during complex transitions. [(2 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379484&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** offered by Recursyv, which streamline workflows and enhance overall service delivery. [(2 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379536&qs=pros-and-cons#reviews) Users express concern over the **lack of visibility into sync configurations** , complicating troubleshooting efforts on Recursyv. [(1 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379405&qs=pros-and-cons#reviews) Users find **troubleshooting difficult** due to limited visibility into sync configurations and statuses on the Recursyv platform. [(1 mentions)](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379282&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Recursyv ##### 1. Customer Support Users praise Recursyv's **exceptional customer service** , ensuring smooth ITSM integrations and quick resolutions to issues. [ See 5 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379365&qs=pros-and-cons#reviews) See Related User Reviews HB Harley B. Mid-Market (51-1000 emp.) 5.0/5 "Consistently capable of fulfilling the potential promises offered by the product" What do you like about Recursyv? As an MSP, our goal is to provide seamless service to our clients with minimal disruption to their business. Recursyv not only facilitates smooth inte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable, Flexible, and Customer-Focused – A Top-Tier Experience" What do you like about Recursyv? Recursyv provide ITSM integration services, we have always had an outstanding experience with Recursyv. Customer service has always been exception ##### 2. Time-saving Users value the **time-saving integration** of Recursyv, enabling focus on proactive solutions rather than administrative tasks. [ See 3 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=2020942&qs=pros-and-cons#reviews) See Related User Reviews HB Harley B. Mid-Market (51-1000 emp.) 5.0/5 "Consistently capable of fulfilling the potential promises offered by the product" What do you like about Recursyv? As an MSP, our goal is to provide seamless service to our clients with minimal disruption to their business. Recursyv not only facilitates smooth inte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable, Flexible, and Customer-Focused – A Top-Tier Experience" What do you like about Recursyv? Recursyv provide ITSM integration services, we have always had an outstanding experience with Recursyv. Customer service has always been exception ##### 3. Data Transfer Users commend Recursyv for its **easy data transfer** capabilities, ensuring seamless integration between systems during growth. [ See 2 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379329&qs=pros-and-cons#reviews) See Related User Reviews ![Sid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sid D.") SD Sid D. Mid-Market (51-1000 emp.) 4.0/5 "Fantastic Partners" What do you like about Recursyv? Recursyv made it extremely easy to sync data from our CRM to our ticketing system, and handled a number of complex cases for us as our company grew an ![Guillaume B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillaume B.") GB Guillaume B. Mid-Market (51-1000 emp.) 5.0/5 "Recursyv integration for migration historical data from Dynamics 365 to Freshdesk" What do you like about Recursyv? The overall experience with Reursyv has been flawless. From sales to technical, they are very knowledgeable about their offers and very fast respondin ##### 4. Ease of Use Users find Recursyv to be **extremely easy to use** , efficiently syncing data across systems even during complex transitions. [ See 2 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379484&qs=pros-and-cons#reviews) See Related User Reviews ![Sid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sid D.") SD Sid D. Mid-Market (51-1000 emp.) 4.0/5 "Fantastic Partners" What do you like about Recursyv? Recursyv made it extremely easy to sync data from our CRM to our ticketing system, and handled a number of complex cases for us as our company grew an ![Guillaume B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillaume B.") GB Guillaume B. Mid-Market (51-1000 emp.) 5.0/5 "Recursyv integration for migration historical data from Dynamics 365 to Freshdesk" What do you like about Recursyv? The overall experience with Reursyv has been flawless. From sales to technical, they are very knowledgeable about their offers and very fast respondin ##### 5. Easy Integrations Users appreciate the **easy integrations** offered by Recursyv, which streamline workflows and enhance overall service delivery. [ See 2 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379536&qs=pros-and-cons#reviews) See Related User Reviews HB Harley B. Mid-Market (51-1000 emp.) 5.0/5 "Consistently capable of fulfilling the potential promises offered by the product" What do you like about Recursyv? As an MSP, our goal is to provide seamless service to our clients with minimal disruption to their business. Recursyv not only facilitates smooth inte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Integration Requirements Made Easy" What do you like about Recursyv? Recursyv are very down to earth people who are easy to work with. The complexity of integrating two different systems was handled by Recursyv in the b ### Top Cons or Disadvantages of Recursyv ##### 1. Lack of Functionality Users express concern over the **lack of visibility into sync configurations** , complicating troubleshooting efforts on Recursyv. [ See 1 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379405&qs=pros-and-cons#reviews) See Related User Reviews ![Sid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sid D.") SD Sid D. Mid-Market (51-1000 emp.) 4.0/5 "Fantastic Partners" What do you dislike about Recursyv? The lack of visibility into sync configurations and statuses is my only complaint with the Recursyv platform. While they are always quick to respond t ##### 2. Troubleshooting Difficulty Users find **troubleshooting difficult** due to limited visibility into sync configurations and statuses on the Recursyv platform. [ See 1 mentions ](https://www.g2.com/products/recursyv/reviews?filters%5Bsentiment_snippet%5D=1379282&qs=pros-and-cons#reviews) See Related User Reviews ![Sid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sid D.") SD Sid D. Mid-Market (51-1000 emp.) 4.0/5 "Fantastic Partners" What do you dislike about Recursyv? The lack of visibility into sync configurations and statuses is my only complaint with the Recursyv platform. While they are always quick to respond t ## Top-Rated Alternatives [ ![Zapier](https://images.g2crowd.com/uploads/product/hd_favicon/09b983be128970316413d9f835f337b5/zapier.svg "Zapier") Zapier 4.5/5(2,086) ](https://www.g2.com/products/zapier/reviews) [ ![Celigo](https://images.g2crowd.com/uploads/product/hd_favicon/65cfa0101c8ae962f026e41cf870231b/celigo.svg "Celigo") Celigo 4.6/5(1,103) ](https://www.g2.com/products/celigo/reviews) [ ![Appy Pie](https://images.g2crowd.com/uploads/product/hd_favicon/25fd5783bcadad8da545b0a63d91a2c8/appy-pie.svg "Appy Pie") Appy Pie 4.7/5(1,391) ](https://www.g2.com/products/appy-pie/reviews) [ View All Alternatives ](https://www.g2.com/products/recursyv/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/13/2026 "Rescursyv - An excellent technical partner to work with." 5/5 What do you like best about Recursyv? Recursyv were efficient, professional and approachable during the project we combined on, nothing was too much trouble, Dan was a pleasure to work with. Review collected by and hosted on G2.com. What do you dislike about Recursyv? Nothing! Our interactions with Recursyv were all positive. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Recursyv provide a valuable technical resource. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/15/2025 "Exceptional Service and Customer Relationship Management" 5/5 What do you like best about Recursyv? Recursyv is a very responsive and approachable business partner who are always willing to help and do the needful even with the last-minute changes and updates as required by the customer. Review collected by and hosted on G2.com. What do you dislike about Recursyv? There is no downside that I have noted or anything I dislike. I had a really great experience working with Recursyv to deliver the integration solution for one of our very demanding customer. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? We used Recursyv for an integration requirement between our service desk ticketing tool with the customer's service desk tool. The integration allows our service desk team to monitor any incidents/service requests raised by the customer team in near real time and then work towards a first contact resolution. It helps the updates to synchronise between 2 systems and expedite the resolution of tickets. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/24/2025 "First class knowledge and support" 5/5 What do you like best about Recursyv? Recursyv's support is first class. Dan is always helpful, professional and always goes the extra mile to ensure everyone is happy with the outcome. The solution that we have in place is robust and and consistent, meaning that I do not have to worry about it. The integration saves us so much time and links 3 different ITSM tools seamlessly. Review collected by and hosted on G2.com. What do you dislike about Recursyv? Honestly, there is nothing bad I can say about the team or business. Everything has been consistently great. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Dan has created a solution for us that enables us to integrate with multiple ITSM tools. This solution allows us to carry on using our ITSM tool, 3rd Parties to use their existing tool and our customers to continue using what they know. This has proved invaluable to the services we offer. The biggest benefits to us are: Customers do not need to learn a new tool and things continue as they are for them. The error reporting alerts us to any potential issues, but also flags any scenarios that we may have missed. We utilise the solution Recursyv put in place all day every day, so we know it's robust and fit for purpose. Dan spent time ensuring the output was fit for our needs and formatted in a way that was visually pleasing to all parties, while also capturing the required information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HB Harley B. Sales Manager Mid-Market (51-1000 emp.) 4/1/2025 "Consistently capable of fulfilling the potential promises offered by the product" 5/5 What do you like best about Recursyv? As an MSP, our goal is to provide seamless service to our clients with minimal disruption to their business. Recursyv not only facilitates smooth integrations but also collaborates closely with us and our customers to continuously enhance the service we deliver. This allows us to focus on proactive solutions rather than time-consuming administrative tasks Review collected by and hosted on G2.com. What do you dislike about Recursyv? since working with Recursyv i have not come up against any obstacles or challenges that i dislike. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Eliminates the manual effort for IT teams to raise tickets via phone, email, or portal. Instead, they can simply select Creative as a resolver group within their existing tools, seamlessly transferring all relevant data into our specialised service platform Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/12/2025 "Reliable, Flexible, and Customer-Focused – A Top-Tier Experience" 5/5 What do you like best about Recursyv? Recursyv provide ITSM integration services, we have always had an outstanding experience with Recursyv. Customer service has always been exceptional helping us go live with ITSM integrations with very tight deadlines with our customers as their technical expertise has been proven time and again. Even if there are issues noticed with ITSM Integration, those are tweaked and rectified pretty quickly after a couple of quick emails or calls. Reliability offered from the solution is another hugely massive factor for us to stick with Recursyv on multiple occasions. Being flexible, and offering customizable options give us confidence to get our customers to believe in us as we have a strong relationship with Recursyv. We highly recommend them to anyone seeking ITSM integrations who also make sure and continue to be professional, customer-centric, and also being adaptable. Review collected by and hosted on G2.com. What do you dislike about Recursyv? No issues noticed whatsoever since we began using Recursyv. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Enhanced Efficiency on an engineer level - Recusryv's iPaaS service offering ITSM integration has reduce manual tasks and thus ensuring seamless service. They enable better ticketing and incident resolution, leading to quicker response times. They also provide ongoing support, ensuring smooth operations without disruption to service which is highly key. Our engineers do not need to log into multiple ITSM platforms for logging tickets, with the integration this is covered off easily and hence faster incident detection leads to improved business continuity and increased collaboration with our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sid D.") SD Sid D. Systems Engineer Mid-Market (51-1000 emp.) 10/15/2024 "Fantastic Partners" 4/5 What do you like best about Recursyv? Recursyv made it extremely easy to sync data from our CRM to our ticketing system, and handled a number of complex cases for us as our company grew and underwent multiple acquisitions - including changing ticketing systems, changing CRMs, and at one point even having multiple CRMs compiling data and syncing into one ticketing system. Dan is always incredibly responsive to requests and quick to proactively call out any new errors or potential issues they see on the rare occasion anything arises. Review collected by and hosted on G2.com. What do you dislike about Recursyv? The lack of visibility into sync configurations and statuses is my only complaint with the Recursyv platform. While they are always quick to respond to any questions, there are definitely times when it would be helpful to be able to directly see the status and logs of a sync to quickly rule issues out when troubleshooting. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Recursyv is helping us get customer information from our CRM into our ticketing system so that we can identify customer accounts as they contact us. Review collected by and hosted on G2.com. Show More Response from Peter Newman of Recursyv [Editedit](https://www.g2.com/survey_responses/recursyv-review-10375067/official_response/edit) Hi Sid, Thanks very much for the review, we appreciate it! The Recursyv Integration-as-a-Service Dashboard is coming soon, with various helpful metrics, integration and configuration details and the integration specification spreadsheet all in one place. There will be an update on the website as soon at is it released. Thanks Validated ReviewerSource: Organic ![Melissa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa A.") MA Melissa A. Business Systems Analyst Mid-Market (51-1000 emp.) 7/2/2024 "Outstanding understanding and ability - Autotask to HubSpot CRM Integration" 5/5 What do you like best about Recursyv? From start to finish, I have felt completed cared for. Our integration requirement were difficult to define and Recursyv adapted at every step to make sure everything worked well. Dan was a constant support during our live test month and any problmes were idenified and resolved increadably quickly. 6 months in the and a round of changes are being made now thatthe sales team are onboraded to HubSpot, which is just making everything work in a way that is better for them, rather than continuing to use old, not fit for purprpose processes. Very happy indeed with everything they have done so far. Review collected by and hosted on G2.com. What do you dislike about Recursyv? As of yet, I have found now downsides with the service provided! Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Autotask CRM is not going to be supported for much longer. It is also not user friendly. HubSpot has been implelmented, buit due to how we use Autotask we couldn't just swicth from one to another. Recursyv have built bi-directional integration for us, to reduce double entry and manual processes, until we are ready to leave Autotask in the past. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bobby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby M.") BM Bobby M. Business Consultant Mid-Market (51-1000 emp.) 9/13/2024 "Recursyv" 5/5 What do you like best about Recursyv? We struggled to find an integration partner that had the array of integration, with the flexibility to tailor to specific customer's requirements. We've had a few occurrences where our integration project has started after, but finished before similar projects a customer has been undertaking; Recursyv’s expertise and experience make every integration seem simple. This, coupled with the quality and speed of the support, makes us proud to partner with them to support our portfolio of services and significantly enhances our ability to deliver value to our clients. Review collected by and hosted on G2.com. What do you dislike about Recursyv? Recurring charges can initially be a challenge for some customers and it can be hard to quantify the ROI, i.e., the impact initially. Firstly, if the business values service, there is a significant improvement in the area but can be hard to calculate. In a more clear-cut cost-cutting activity, this has reduced headcount by the efficiencies made with automated data syncing. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? As Business Consultants, we help businesses manage their data and get better connected. Recursyv is an exceptional partner supporting us in this endeavour, specialising in ServiceDesk integrations and solving two business challenges for us and our customers. Firstly, they connect those with outsourced or 3rd party vendors in their service or supply chain. Often, these types of businesses require their staff to raise and escalate tickets on multiple systems, with multiple providers, manually making updates in both systems - this has been the norm, and businesses have got used to this status quo. Working with Recursyv, we connect separate Service Providers in the same service or supply chain, dramatically increasing service visibility, and efficiency and therefore, reducing cost. Secondly, many companies adopt growth by acquisition, which can create timely and costly technology projects to unify onto single platforms. Recursyv provides the technology that facilitates connectivity into an Organisation's central service desk, but more importantly for our customers, this immediate integration minimises business disruption and provides the opportunity for a phased approach, whilst other key systems are integrated. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Guillaume B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillaume B.") GB Guillaume B. IT director Mid-Market (51-1000 emp.) 10/9/2024 "Recursyv integration for migration historical data from Dynamics 365 to Freshdesk" 5/5 What do you like best about Recursyv? The overall experience with Reursyv has been flawless. From sales to technical, they are very knowledgeable about their offers and very fast responding, even if we were in a different time zone. Our service was to migrate all of our historical cases from dynamics 365 to freshdesk. Overall, it's been an easy process from planning to doing. Once the configuration has been started, the synchro was completed in a week (190k cases). Overall, I would do business with them again if the opportunity comes around! Review collected by and hosted on G2.com. What do you dislike about Recursyv? There was no real downside. The contrat was 12 months mandatory but they were flexible enough to shorten it to our needs. Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? Migrating all of our historical data from D365 to Freshdesk to retain years worth of data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/26/2025 "integration services between Autotask and Jira" 5/5 What do you like best about Recursyv? Exceptional customer service Very skillful development well managed Review collected by and hosted on G2.com. What do you dislike about Recursyv? nothing in particular, everything was smooth in our project with Recursyv Review collected by and hosted on G2.com. What problems is Recursyv solving and how is that benefiting you? multiple internal business systems were introduced as part of new process. we required to tightly integrate Jira and Autotask in near real time data sync. Review collected by and hosted on G2.com. 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