Best Feedback Analytics Software - Page 14
Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of natural language processing (NLP) software to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).
Feedback analytics solutions allow users to import feedback through integrations with survey software, social media, and customer service software such as help desk software, live chat software, and enterprise feedback management software. All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use text analysis software for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback.
To qualify for inclusion in the Feedback Analytics category, a product must:
Featured Feedback Analytics Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Sunbeam is a feedback analytics platform that uses advanced AI and natural language processing (NLP) to analyze open-ended survey responses from employees and customers. It identifies common themes, h
- Overview
- User Satisfaction
- Seller Details
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Te
714 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Synopsis is a French company established in early 2023, in Paris. Our company offers a tool to assist people in categorizing unstructured feedback and transforming it into actionable insights. Two mai
- Overview
- User Satisfaction
- Seller Details
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders w
- Overview
- User Satisfaction
- Seller Details
Tatvam is a customer feedback analysis product that uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, support emails, etc.) and immediately show
143 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Touchwork offers a platform of customer feedback and audit solutions to help reduce risk, increase revenue and improve customer experience. In addition, Touchwork offers an allergy ordering solution t
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
UNLESS is the leading Customer Success AI Platform for Europe's regulated sectors, covering sales, marketing, and customer support by providing automated assistance, AI-powered search, and agent task
- 100% Small-Business
345 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Upvoicy helps SaaS teams collect, organize, and prioritize user feedback in one place. Manage boards, roadmaps, and changelogs to build better products faster.
- Overview
- User Satisfaction
- Seller Details
UserWise - Feedback Management Platform lets you derive actionable insights from user feedback for informed decision-making.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Verint Da Vinci™ AI-Powered Bots Verint Da Vinci AI-Powered Bots maximize impact by injecting AI directly into business workflows, putting AI at agents’ fingertips. Our open approach to AI future proo
- 100% Small-Business
7,757 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feed
- Overview
- User Satisfaction
- Seller Details
WorkStep reimagines employee engagement for the frontline by shifting from measurement to action. Instead of simply surfacing issues, WorkStep delivers intelligent, hyper-personalized insights and
- Logistics and Supply Chain
- 54% Mid-Market
- 33% Enterprise
249 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Worthix is the first and only conversation-based AI technology tool for customer decision intelligence that powers one-on-one conversations with customers, in any language and at any scale, to identif
- 100% Enterprise
2,326 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Experience a new era in AI-Powered Management with XEBO.Ai (Survey2Connect). We're dedicated to reshaping customer engagement, harnessing AI's power for a holistic experience. Embrace innovation, dive
144 Twitter followers
