[ Unless Reviews ](https://www.g2.com/products/unless/reviews) [ Unless Reviews ](https://www.g2.com/products/unless/reviews) # Unless Pricing Overview [Editedit](https://my.g2.com/unless/pricings) Free Trial ## Unless Pricing Key Insights Last updated on Apr 09, 2026 * * * Unless offers **2 pricing editions** , starting from **€0.99** to **€1,999**. Unless pricing tiers are designed to support different usage levels and team sizes. Unless also offers a **free trial**. Compare the Unless pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Unless** for **custom pricing**. * * * Flex — €0.99 / 1 per outcome Per Month Fixed — €1,999 / Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Flex €0.99 1 per outcome Per Month Best for: variable demand, lower commitment, teams testing the waters. Pay per outcome. No pilot. No commitment beyond the floor. - €0.99 per outcome (resolution or hand-off) - Minimum of 100 outcomes per month - 10 team seats - 5 audiences - Email support only Show More Fixed €1,999.00 Per Month Best for: regulated buyers, finance teams, procurement-led organizations. Pay one set fee. Predictable budget. - €1,999 per month, by invoice. 12-month minimum. - Including 5000 outcomes per month - 50 team seats - Unlimited audiences - All Flex modules bundled - SLA, dedicated support, named account manager - Dedicated Slack channel - Free one-month pilot if you start with Fixed - One month free if you pay annually up front Show More One metric across both plans: outcomes. An outcome is a resolution or a clean hand-off to a human. You only pay for outcomes you would have wanted a person to deliver. Pricing information for Unless is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Unless must be conducted with the seller. Launch one Unless agent across your website, product, and support channels to qualify leads, catch churn signals, and resolve tickets, while your Team Assistant drafts replies and surfaces context for your own team. Add Flex modules like premium support, live chat, or SLA coverage as you scale. Pricing information was last updated on July 20, 2026 Show More ## Top-Rated Alternatives [ ![Kapture CX](https://images.g2crowd.com/uploads/product/hd_favicon/e268d36b85b5e250a445343904bb08ea/kapture-cx.svg "Kapture CX") Kapture CX 4.5/5(361) ](https://www.g2.com/products/kapture-cx/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,205) ](https://www.g2.com/products/birdeye/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/unless/competitors/alternatives) ## Unless Alternatives Pricing The following is a quick overview of editions offered by other [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) | Product | Price | Features | | --- | --- | --- | | ![Kapture CX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da59683d960369b2c21858be7ecf7d03/kapture-cx.png)[Kapture CX](https://www.g2.com/products/kapture-cx/reviews) ENTERPRISE | Contact Us1 Users Per Month | Includes all features in Professional, plus... Ticketing System Omnichannel - Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website 1000+ API Integrations Online Support - Chat, Email, Call Multilingual Support 24x7 Support Continual Improvement Module Dedicated Account Manager Customer 360 Data Import & Migration Advanced Analytics Dashboard Contacts Management Side Conversations Grievance Management & Canned Responses IP Whitelisting SLA & TAT Management Gen-AI Knowledge Base Auto-Trigger Folder & Queue Management Contextual SOP Web Forms Sandbox Internal Chat Self-Serve Chatbot Email Bot Social Media Bot Smart Routing Customer Persona Based Resolution Summarize Fix the Reply Tone Selector Expand Text Profanity Detection Magic Reply Agent Co-Pilot Auto Ticket Summary Auto Skillset Auto QA NLQ CX Load Predictions | | ![Birdeye](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg)[Birdeye](https://www.g2.com/products/birdeye/reviews) Starter | Contact Us | Improve reputation and rank at the top of local search. https://birdeye.com/pricing/ Reviews AI Listings AI Messaging AI | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | Various alternatives pricing & plans Free Trial Pricing information for the above various Unless alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Unless Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ad33c87299d1d1b106328dcb822ced2e/webtrends-optimize.png "Product Avatar Image") Webtrends Optimize 4.8/5(227) [ Compare Now ](https://www.g2.com/compare/unless-vs-webtrends-optimize) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Chatbots](https://www.g2.com/categories/chatbots) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Chatbots](https://www.g2.com/categories/chatbots)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Personalization](https://www.g2.com/categories/personalization) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which sales gamification platform has the best real-time leaderboard and contest tracking dashboards so reps can actually see where they stand throughout the week?](https://www.g2.com/discussions/sales-gamification-which-sales-gamification-platform-has-the-best-real-time-leaderboard-and-contest-tracking-dashboards)[Best software for contact center scheduling](https://www.g2.com/discussions/best-software-for-contact-center-scheduling)[What are the best enterprise mobility management solutions for managing thousands of corporate smartphones and tablets securely?](https://www.g2.com/discussions/what-are-the-best-enterprise-mobility-management-solutions-for-managing-thousands-of-corporate-smartphones-and-tablets-securely) [Best software for vendor spend management](https://www.g2.com/discussions/best-software-for-vendor-spend-management-what-tools-actually-keep-it-in-check)[Top tools for billing compliance and tax calculation](https://www.g2.com/discussions/top-tools-for-billing-compliance-and-tax-calculation)[Highest-rated SAP store for efficient service apps](https://www.g2.com/discussions/highest-rated-sap-store-for-efficient-service-apps) [Show MoreShow Less](javascript:void(0);)