# Tattle Reviews
**Vendor:** Tattle  
**Category:** [Other Hospitality Software](https://www.g2.com/categories/other-hospitality)
## About Tattle
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and increase revenue. Tattle shares survey prompts with your guests across all channels, encouraging them to communicate while onsite, through loyalty apps, WiFi, or digital ordering platforms. Our causation-based survey approach collects more data points than traditional tools. Your brand will uncover the factors affecting each of your operational categories, so you know exactly what to improve. Our intuitive dashboard is designed to empower everyone—from general managers to corporate leaders— to work on the operational categories that will have the most impact on the customer experience. Unlike other feedback tools, Tattle uses the data to automatically provide improvement opportunities by location, group, and enterprise. It’s easy to monitor the direct impact of your team’s strategy on guest satisfaction scores and the progress towards goals. You’ll also have access to reporting and analytics, giving you a full view into trends over time, even down to the location and time of day.






- [View Tattle pricing details and edition comparison](https://www.g2.com/products/tattle/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A30%3A51+-0500&secure%5Bsession_id%5D=354b11fc-d123-4efb-b172-c07517ed0f4f&secure%5Btoken%5D=7070438c92fd1920b31e1130b9f7bbb0aabf635cc810c507f6cd904d9a3bdce3&format=llm_user)

## Tattle Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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