Google Cloud Dialogflow Reviews & Product Details

Google DFCX offers seamless one-click integration with multiple leading Contact Center provider. Its intuitive, rule-based drag-and-drop interface makes it easy to use, allowing even those without a development background to grasp the technology more quickly. Review collected by and hosted on G2.com.

Managing session parameter names can be quite a cumbersome process. There isn't a centralized location where session or flow parameters can be defined and then easily accessed within flows or pages. It would be much more convenient if, by typing something like $session, the system could suggest available parameters to choose from. Review collected by and hosted on G2.com.

Dialogflow’s natural language understanding (NLU) stands out for its impressive ability to accurately interpret user intents and its support for multiple languages. Integrating it with Google Cloud and other platforms such as WhatsApp, Slack and websites is smooth and straightforward. The visual flow builder, along with the prebuilt agents, significantly accelerates development, making it particularly helpful for those who are new to the platform and support customers Review collected by and hosted on G2.com.

While Dialogflow is great for basic bots, it can get complex when handling dynamic contexts or multi-turn conversations. The documentation sometimes lacks depth for advanced use cases, and debugging can be tricky. Also, pricing can escalate quickly for high-traffic bots, especially when using fulfillment and cloud functions. Review collected by and hosted on G2.com.

It is one of the best language processing platforms on cloud. It has some amazing features such as the ready-made templates for various industries that are so valuable. It is easy to use and implement. I have been using it for the past 2 years now. They provide good customer support too. Review collected by and hosted on G2.com.

I have no dislikes as of now as I find it too valuable. Review collected by and hosted on G2.com.

I really like how Dialogflow lets me build chatbots and voice assistants pretty quickly. The visual flow builder in the CX version is awesome—it’s like drawing how the conversation goes, which is way easier than writing code for each step. Review collected by and hosted on G2.com.

Honestly, some parts feel too technical at first. Dialogflow CX has tons of features, but it takes time to learn and set up right Review collected by and hosted on G2.com.

Dialogflow’s intent detection and entity extraction are highly accurate, even with ambiguous or incomplete inputs. It supports multiple languages and can handle complex conversation flows naturally. Review collected by and hosted on G2.com.

Dialogflow ES (the older version) is easier to start with, but Dialogflow CX—which is better for enterprise-grade bots—has a steeper learning curve. Designing conversation flows using states and transitions takes time to master. Review collected by and hosted on G2.com.

Google cloud is one of my go-to cloud ,among various tools,there is google cloud dataflow.in this product, the best part I saw is its user friendly visual flow builder,which made my way easier to design conversation flow. I remember when I practised several labs which was based on designing conversation bots,I really find it easier to do it and by that time,I didn't find anything which was tough nut to break i.e easy to understand functions. It also allows us to create agents and deploy it to various platforms like web,our Mobile apps as well as voice assistant ex-google voice assistant, Amazon's Alexa . Review collected by and hosted on G2.com.

Few things I got to know about its disadvantages which are like its cost as it is a bit expensive and pricing can quickly add up, specially for businesses with high usage. Also,I noticed while using it that it's support system needs to be improved as it's diagnosis/troubleshooting is a bit challenging and needed more attention. Review collected by and hosted on G2.com.

Google cloud dialogue flow makes building chat boards and Voice Assistant much easier than thanks to its strong natural language processing and smooth integration with other Google cloud services I like how user friendly the console is for creating intent and training models and managing responses multi language support and built in connector for platform like Google Assistant slack and website make deployment very convenient Review collected by and hosted on G2.com.

While it's powerful the initial setup and understanding of advanced feature can feel a bit overwhelming the documentation is detailed but sometimes too technical for a newcomers. Also cost can rise quickly when handling a large number of query at scale. Review collected by and hosted on G2.com.

1. It give me flexibility to built intent based flow for our customer.

2. It have great ui for easy to implement.for non technical background.

3. We use ease of integration Review collected by and hosted on G2.com.

1. It has no customer support.

2. It has a lot of build time so it take 24 hours+ sometimes.

3. In terms of AI now its market is going down. Review collected by and hosted on G2.com.

Dialogflow makes building chatbots and voice assistants straightforward, even for beginners. I like its natural language understanding, it handles user intent well and integrates smoothly with other Google Cloud Service. It's easy to use and the user interface is also smooth, Implementation is quite easy. It also highly scalable, so it works well for both small projects and enterprise-level solutions. Review collected by and hosted on G2.com.

As such no dislikes, it's working as excepted. But Pricing can also add up quickly if you're handling a large number of conversations. Review collected by and hosted on G2.com.

I think Google really knows how to make users addicted to their product by offering ease of use features, with proper customer support.Also, the easy Chatbot development process really helps in leveraging building products that will help you build generative models Review collected by and hosted on G2.com.

The cost, I think on the initial stage it becomes unbearable to afford the level of costing Google Cloud Dialogflow asks for Review collected by and hosted on G2.com.