--- title: Glean Reviews meta_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 336 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 336 scale: '5' date_modified: '2026-09-17' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Glean Reviews **Vendor:** Glean Technologies **Category:** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 336 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Glean Glean is the Work AI platform that connects and understands your company’s data so every employee can find answers, generate content, and automate work with AI. Built around Search, Assistant, and Agents, Glean delivers trusted, personalized AI grounded in your company’s knowledge. With 275+ out-of-the-box connectors, real-time permissions, and enterprise-grade security and governance, Glean helps teams work faster and turn knowledge into action. Glean: Work AI that Works. ## Glean Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Glean's **ease of use** remarkable, quickly accessing relevant information and enhancing productivity effortlessly. (8 reviews) - Users appreciate Glean's **speed in surfacing relevant information** , streamlining access across workplace tools and saving valuable time. (5 reviews) - Users value Glean for its **time-saving efficiency** , enhancing workflows by streamlining access to critical information. (5 reviews) - Users value the **fast search capabilities** of Glean, which streamline information retrieval and enhance productivity. (4 reviews) - Users value Glean for its **effortless information retrieval** , quickly summarizing relevant data from multiple sources to save time. (3 reviews) - Users appreciate the **efficiency** of Glean, significantly enhancing their workflow by saving time on information retrieval. (2 reviews) - Users find Glean **incredibly helpful** for quick answers and a streamlined experience in knowledge management. (2 reviews) - Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. (2 reviews) - Users value the **seamless collaboration** features of Glean, enhancing efficiency and saving time across workplace apps. (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users desire **improvements for transparency and accuracy** in Glean, as current limitations hinder efficiency and trustworthiness. (3 reviews) - Users find the **search functionality lacking** , as results can be too broad and require extra steps to refine. (2 reviews) - Users find the **inadequate filtering** of Glean makes it challenging to narrow down search results effectively. (1 reviews) - Users desire improved **transparency and control** in Glean to enhance trust and usability in complex tasks. (1 reviews) - Users find the **limited customization** options unsatisfactory, leading to occasional irrelevant search results in their experience. (1 reviews) - Limited Results (1 reviews) - Users find the **manual task of tagging documents** cumbersome, especially when updating the status of obsolete documents. (1 reviews) - Users face **slow loading times** for search results, particularly when accessing older documents, which can be frustrating. (1 reviews) ## Glean Reviews ### 1. Glean’s Context Truly Sets It Apart **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean’s context awareness sets it apart from the other enterprise AI tools we use internally. It’s also the most token-efficient option we have for helping our internal customers get their work done. On top of that, I really appreciate that we can implement new features ourselves, directly, without needing professional services. **What do you dislike about Glean?** There isn’t much I dislike about the technology. If I had to point to one area for improvement, it would be the maturity of some of the sharing options for Glean native artifacts. There have been times when we’ve wanted to share items with a group that already exists in Glean, but we haven’t been able to. **What problems is Glean solving and how is that benefiting you?** We use Glean to support our internal HR processes and as our intranet. Our Ask People team agent is built in Glean, and our customers can interact with it either in Glean or in Slack. It serves as our Tier 0 support by deflecting frequently asked questions that Glean can answer, rather than routing them to an agent. This frees up the team to focus on more complex issues and eliminates a lot of non-value-add work. ### 2. A Simple and Effective Way to Find Information Across the Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Shivang M. | Operational Engineer Senior, Information Technology and Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like that Glean has a clean, intuitive interface and makes it easy to find information without jumping between different tools. The integrations are a big plus because it brings information from multiple systems into one place. It’s also quick and reliable in day-to-day use, and the time saved searching for information makes the ROI pretty clear. The onboarding was straightforward, which helped me start getting value from it quickly, and the AI-powered answers make it much easier to get to the information I actually need. **What do you dislike about Glean?** The main thing I’d improve is the consistency of search results, especially when looking for very specific or less common information. Some integrations can also take a little time to get fully set up and configured. From a pricing/ROI perspective, it can be harder to justify for smaller teams, so the value is much more noticeable at a larger scale. Onboarding is fairly smooth, but better guidance around advanced features would make the experience even better. **What problems is Glean solving and how is that benefiting you?** Glean mainly solves the problem of information being scattered across different tools and systems. Instead of spending time searching through documents, emails, and multiple applications, I can find what I need much faster in one place. The integrations make it especially useful in day-to-day work, and the overall performance is good. It saves time, improves productivity, and makes the ROI easier to see, especially for teams that deal with a lot of internal information. ### 3. Streamlines Document Search and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Preetam J. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 19, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Glean?** I like that Glean can access a multitude of resources at different places and find the exact information I'm looking for, which would usually take a lot of time. Glean cuts my search time by more than 90% compared to individually searching every document line by line. I've also found it excellent for creating wireframes or mockups for websites as it can easily access information using Jira. Additionally, Glean supports voice and chat functionality, making it easy to find what we're looking for. **What do you dislike about Glean?** I feel Glean is limited by the information it can access. For example, my teammates have access to their GitHub, which provides them better knowledge, but it doesn't provide the same for me as it asks for my individual login. I think it should be able to answer API-related questions using information from GitHub, even though I don't have direct access. I often get stuck because I can't find the data size of attributes to set variable lengths, as this information wasn't available in the resources I had with my personal login. **What problems is Glean solving and how is that benefiting you?** I use Glean to access resources at different places, cutting my search time by more than 90%. It helps find specific information efficiently and creates wireframes using Jira data. ### 4. Glean Makes Finding Answers Fast Across My Tech Stack **Rating:** 5.0/5.0 stars **Reviewed by:** Igor S. | Manager, Implementation, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about Glean?** I love Glean’s ability to work with my current tech stack at work and help me quickly pinpoint what I’m looking for. It also gives me helpful context around a question, or anything related to the question I’m asking, across all the integrated systems. **What do you dislike about Glean?** The main challenge I run into is when there isn’t a native integration with a tool I need. That quickly becomes a hurdle, because I have to find a workaround to connect the tool so my teams can be fully successful. **What problems is Glean solving and how is that benefiting you?** Glean helps me tackle tedious tasks that would normally take me hours to finish. Rather than spending a lot of time reading through Slack messages, emails, or other information and data across different tools, I can quickly synthesize the key data points related to whatever topic or question I’m working on. This has been a huge benefit for me, because it’s reduced my searching time from hours down to just a few minutes. ### 5. Great Jira Integration, But ServiceNow Change Requests Still Need Manual Work **Rating:** 3.5/5.0 stars **Reviewed by:** Merced K. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like the fact that it's integrated with our company data so I can search how certain tools work with our product. What the buzz words used in some meetings mean. I like the fact that it's integrated with Jira and I can create agents to improve my productivity. **What do you dislike about Glean?** I think there’s still some work that needs to be done. For example, I need to access eCRs (Emergency Change Requests) and CRs (Change Requests) from Service now, but Glean isn’t able to retrieve them. As a result, I have to manually download the list of CRs from Service now and then feed it into Glean to get my questions answered. Because of this, I see limitations to full automation, and when I ask about it, I’m told it’s because I need to code. **What problems is Glean solving and how is that benefiting you?** Helping me save time and access data easily. ### 6. Easy-to-Use AI Platform with Great Model Choice and Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Akhilesh K. | Business Analyst, Real Estate, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 14, 2026 **What do you like best about Glean?** 1. Wide variety of LLMs/Models to choose from: It has helped us understand how each model responds, which model is suited for which specific task, and how to best make use of the available models 2. The ease of use via desktop app, browser extension, and mobile app has really helped use Integrate Glean into our day-to-day workflow 3. It has become very easy to build agents and like all AI it has reduced barrier to entry in-order to get to working agents which greatly improved our practices. 4. The integrations with native Microsoft app and other applications through MCP has really helped us add on our context and allow systems to talk to each other. **What do you dislike about Glean?** There’s really nothing I dislike about Glean as a platform; it has consistently been helpful. That said, there are a few nuances with the AI: the responses aren’t always 100% accurate, so they shouldn’t be taken at face value. A few features I’d like to see include added functionality and visibility for super-admins, autonomous web-browsing capabilities, support for more applications, and direct, explicit management of shared or group mailboxes. **What problems is Glean solving and how is that benefiting you?** Our data lives across a sprawl of specialized systems. Before Glean, getting a complete picture meant logging into each system separately, and answering even routine questions ("what's the current draw status on this loan," "what are competitor storage rates near this property") required someone to manually pull data from the right tool. We struggled with information being siloed across a dozen disconnected platforms, but now we can query all of them through a single AI interface — and critically, Glean's support for custom MCP connectors let us wire in the niche industry systems that don't come with off-the-shelf integrations. We built and connected several of our core systems ourselves, so our team can now ask natural-language questions and get answers that pull live from the actual source systems, rather than hunting through each one. ### 7. Fast, org-wide search across Slack, Gmail, Calendar, and Drive (with occasional misses) **Rating:** 4.0/5.0 stars **Reviewed by:** Simar A. | Value Engineer FinOps, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Glean?** I love that Glean connects with Slack, Gmail, Calendar, and my drive, and I’ve used it effectively to search for just about anything across my entire organization. It’s much faster for finding answers and documents, especially compared to Google Drive search when I’m trying to track down something buried across hundreds of slides. I also used it to write my quarterly review by pulling together who I worked with and supported this quarter across email, Slack, and Drive. **What do you dislike about Glean?** Sometimes it isn’t able to find the right resources. When that happens, I end up having to go to Slack and search myself, instead of it simply telling me it can’t find what I’m looking for. I also have to try searching again with different keywords to get it to show the right result. **What problems is Glean solving and how is that benefiting you?** It’s been 10x faster for writing my quarterly reviews. I usually forget a lot over the course of a quarter, but it helped me consolidate everything so I could write a clear summary for my manager in about 1/10th the time. It also makes it easier to find specific documents and content that’s hard to locate with Drive search. ### 8. One Search Bar Across Everything—Fast, Permission-Aware Results and Expertise Discovery **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 01, 2026 **Describe the project or task Glean helped with:** Glean provides a comprehensive search solution that integrates with multiple platforms like Confluence, Jira, Slack, Gmail, Salesforce, and GitHub. It offers permission-aware results and expertise discovery, making it easier for users to find relevant information and connect with the right experts. The tool is particularly beneficial for project managers, enabling them to quickly access historical data, streamline communication, and reduce redundant efforts. **What do you like best about Glean?** What I like best about Glean is having a single search bar that actually spans everything I touch day to day — Confluence, Jira, Slack, Gmail, Salesforce, GitHub, and more — instead of me remembering which silo a doc lives in and re-searching it five times in five tools. As a PM, I'm constantly pulling context (a stakeholder's history on an account, a prior decision buried in a Slack thread, a PRD from months ago), and Glean surfaces the right result with permission-aware ranking so I'm not wading through things I can't even open. The employee/expertise search is a quiet favorite too — "who actually worked on X" resolves in seconds instead of a round of Slack pings. Net effect: less time spent re-finding institutional knowledge, more time spent using it. Worth it for us — the time saved searching across tools easily outweighs the cost. **What do you dislike about Glean?** My honest nitpick, more a "could be even better" than a real gap: with so many sources connected, the out-of-the-box result mix sometimes skews toward the noisiest source (Slack threads) over the more authoritative one (a Confluence spec or Jira ticket) for the same query. It's not wrong, just not always weighted the way I'd want by default. A bit more control over per-source weighting or easy per-query source filtering would make an already strong tool feel even sharper for power users. **Recommendations to others considering Glean:** To enhance Glean's effectiveness, consider implementing more granular control over source weighting and filtering options. This would allow users to prioritize authoritative sources over noisier ones, ensuring more accurate and relevant search results. Additionally, providing customizable settings for power users could further refine the search experience, making it more tailored to individual needs. **What problems is Glean solving and how is that benefiting you?** Glean solves the "I know this exists somewhere, I just don't know where" problem. Before it, finding context meant checking Confluence, then Jira, then Slack, then asking a colleague — and often still not finding the original source. Now it's one search across all of those, so I can quickly pull up prior decisions, related tickets, past conversations, or the right subject-matter expert without the manual hunt-and-ask cycle. The benefit compounds in a PM role specifically: faster ramp-up on unfamiliar areas of the product, faster prep before stakeholder conversations, and fewer duplicated efforts because I can actually surface what's already been decided or built rather than re-litigating it. It also shortens the "who do I even ask" step — the expertise search gets me to the right person directly instead of routing through a chain of Slack pings. Net result is less time spent on information archaeology and more time spent on actual decision-making and execution. ### 9. Fast, Context-Aware Search That Finds What You Need Across Workplace Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Luisa B. | Cash Application Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** August 25, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Glean?** What I like best about Glean is how quickly it helps me find information across different workplace tools without having to search each platform separately. The AI-powered search understands the context of my questions and usually surfaces relevant documents, conversations, and resources within seconds. This saves me time, reduces repeated questions, and makes it much easier to find the information I need to complete my work. Glean provides good value for the cost because it reduces the time employees spend searching for information across different tools. The productivity gains are especially noticeable for teams that manage a large volume of documents and internal knowledge. Its value increases as more workplace platforms are connected and employees use it consistently. **What do you dislike about Glean?** One area that could be improved is the consistency of the search results. Occasionally, Glean surfaces outdated or less relevant documents before the most useful information, especially when similar files exist across multiple platforms. More filtering options and clearer indicators showing when a document was last updated would make it easier to identify the most accurate result quickly. **What problems is Glean solving and how is that benefiting you?** Before using Glean, finding information often required searching through several tools, documents, and conversations or asking coworkers for help. Glean brings that information together in one searchable place and uses AI to provide relevant, contextual answers. This has reduced the time I spend looking for information, helped me work more independently, and made everyday tasks faster and more efficient. ### 10. All of my work has used glean in some capacity. **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy A. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Connecting to business data sources is pretty simple. The governance model is great and makes my job as an admin easy. Its coverage over multiple data sources is great. The indexing really improves the quality of searching over Key resources. I'm so glad you released MCP as soon as we signed up - really helps for getting access to real-time information. **What do you dislike about Glean?** Reliability is the biggest complaint. For a while they were collecting data on time saving but not returning it back to the user - essentially it'd be nice for glean admins to also be able to help debug to some extent. For instance, we had an issue with not being able to write through a certain field in Salesforce. The error didn't actually name the exact failure mode, and I could've fixed this issue with a little debugging. No one loves unexplained or silent failures. Reliability is definitely getting better! Some of the connectors are functionally not very useful. Like the Monday connector - I explicitly chose not to have it on and only use MCP - I know that there are benefits to both and in many cases, I leave indexing and MCP on for both use cases per data source for instance - but in this case, I explicitly turned it off. I'd like better quality control on that so less of the burden is on me to manage expectation and quality control for vendor-managed data sources and tools. **What problems is Glean solving and how is that benefiting you?** Finding information much faster. I use it for backend work too. I rebuilt our feature flag system with better documentation using Glean. Before, we had 30% coverage of descriptions and feature flag owners. I used Glean to go find in the codebase the person who added the last line of code as a backfilled (which is got from Jira). I love when there's an implicit (not explicit) link between two data sources and Glean can draw that link - that helps me make the flow of information better for our business users. ### 11. Glean Delivers Thorough Answers and Streamlines Document Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean does a great job at understanding what I'm asking and asking follow-up questions where needed to give me an even more thorough response. It's great at helping me create documents and at understanding which connectors to utilize and get the answer I'm looking for. I find that the interface is really clean and easy to understand as well. **What do you dislike about Glean?** I find the platform can be quite slow at times, even when I switch to a different model. Sometimes the quality of the document creation wavers, even when I’m using the same information and the same prompt. When creating new agents with the workflow view, I find it hard to test at times. **What problems is Glean solving and how is that benefiting you?** Glean gives me a central place to find company information and the right context. I’ve found that I need to reach out to support less often because I can self-serve more tasks and get answers on my own. It also speeds up my work by providing summaries of projects and information when I need them. ### 12. Interactive and Efficient for Knowledge Lookup **Rating:** 4.5/5.0 stars **Reviewed by:** Ken S. | Team Lead - Account Management, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I love how interactive Glean is, making it feel like I'm talking to my own company knowledge base internal AI agent. I appreciate how easy it is to use, with a UI that's great and interactive, allowing me to talk to Glean, refine my message, or ask for results. It saves me time because I can validate information quickly before going to my team and it allows tribal knowledge to live in a centralized repository. The interactive interactivity is really great as I can refine a search, drill down into specifics, or pivot on the fly, which is very helpful. Glean makes me more productive since I can quickly look something up without relying on someone else's schedule. It's so useful that I can't imagine working at a company without it as a new hire. Being able to quickly interact as the company grows is especially beneficial, and having information at my fingertips is really helpful. **What do you dislike about Glean?** Nothing I can think of that makes me dislike Glean **What problems is Glean solving and how is that benefiting you?** Glean helps me with knowledge-based lookup and allows tribal knowledge to live in a centralized repository. It saves me time by letting me interactively search through our knowledge base, making me more productive without waiting for others to respond. I am more productive bc of Glean ### 13. Streamlines Document Access and Boosts Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Robert G. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like that Glean holds all of our internal systems and data, making it easy to pull what I need. It pulls up the documents I already have without requiring me to search for them or input any new information, so I can start working right away. This feature has significantly cut down my time by 70%, ensuring all the data is within the system without me having to add anything extra. The initial setup was very easy, just a couple of clicks, and I appreciate that hassle-free start. **What do you dislike about Glean?** I just don't use it that much, so I just don't know all the capabilities. I'm not sure how to upload, like, screenshots to it. And that sort of thing would definitely be helping out. **What problems is Glean solving and how is that benefiting you?** Glean holds all our internal systems and data, pulls docs without me searching, and saves 70% of my time. It ensures all data is truly within our system. ### 14. Collaborative and Concise, But Needs Better Tab Reference **Rating:** 4.5/5.0 stars **Reviewed by:** Shaz D. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I really like how collaborative Glean is across so many sources, which is especially useful for my day-to-day tasks like email and spreadsheet analysis. Its ability to be concise is great for handling large data sets by getting rid of redundancy and helping me arrive at a concise, condensed logic. I also appreciate its analytical ability for company-wide research. Using Glean was really easy to set up, and its comprehensive day-to-day uses work well for me. **What do you dislike about Glean?** Sometimes it fails to read the correct tab when I have multiple tabs open in a doc like a Google Doc. I wish it would reference the tab I'm on, as occasionally it gives me information about an adjacent tab and not the one I'm on. **What problems is Glean solving and how is that benefiting you?** Glean helps with analysis, information consolidation, and company-wide research. I appreciate how collaborative it is across sources and its ability to be concise and analyze data effectively. Glean reduces redundancy and helps me form concise, condensed logic from large data sets. ### 15. Fast, Easy-to-Use, and Accurate Answers with Glean **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon W. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean is fast, easy to use, and it consistently responds with accurate answers compared with other AI tools. It’s a tool I’d feel comfortable recommending to my coworkers because it helps me get what I need quickly without extra hassle. **What do you dislike about Glean?** So far, I haven’t found anything I don’t like about Glean. I’m on the Procurement team, and the only thing I’d like Glean to improve is the pricing. **What problems is Glean solving and how is that benefiting you?** Glean makes it easy to search internal company data, such as Confluence pages, Jira, and email. Whenever I need to make a decision, I use Glean to look up historical information so I can make a sound decision. ### 16. Glean Integrations That Boost Onboarding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Zainul A. | Program Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 29, 2026 **What do you like best about Glean?** The user interface of Glean is very easy to use, and the integrations that can be made to it, like connecting all the enterprise apps like Slack, Google Sheets, etc., are really easy. Also, if a complete prompt is added, the performance of the agent is really good. It has helped us with support for onboarding of new employees and supporting the team on tooling access as well. **What do you dislike about Glean?** One of the things which I dislike about Glean is sometimes the agent does not perform well, even if the prompt is complete and has all the instructions added to it. It doesn't give me the correct result. For example, when I want to fetch hyperlinks from a spreadsheet, a lot of times incorrect hyperlinks are given by the agent, and a lot of times it has been observed that even though the instructions are given completely to the agent, the text is not hyperlinked. It is just given as a complete link itself, which looks very messy. **What problems is Glean solving and how is that benefiting you?** One of the main business problems Glean is helping us solve is to allow new people who join the company get complete access to tooling support. ### 17. Blazing-Fast Speed That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** when k. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** It brings all the company context together into usable and quick access information for the user. I also like the API endpoints it exposes. **What do you dislike about Glean?** No major points about what I disagree with or don't like about Glean. I don't know why the latest models are not available, like the cutting-edge Frontier models like 5.6. I think that I don't know if it's company configuration or if it's Glean deciding that. I feel like the latest model is not available. **What problems is Glean solving and how is that benefiting you?** The main problem is searching is helping me connect the entire enterprise data together, which is otherwise very manual and tedious to do on my own. ### 18. Convenient, Fast Knowledge Hub with Powerful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Glean?** We use Glean to centralize our knowledge base, and it’s very convenient to have everything in one place. It lets us quickly search for topics, create agents that can answer specific questions, and also gives us a centralized hub to use different models. The UI is straightforward and chat-based, and the integrations with tools like Slack, Jira, and Confluence make it especially powerful. Since it looks like other chat AI tools, it feels familiar and is easy to start using right away, so onboarding people is pretty easy, since they feel at home using a tool that is similar to customer ones. The models available are solid, the answers are fast, and most of the time the results are relevant. It also allows us to cut subscription costs and use Glean as the central place for AI usage in the company. **What do you dislike about Glean?** I believe the thing that I don't like is when the responses are not relevant to my search, but I believe that reflects more on the quality or our data then tha tool. **What problems is Glean solving and how is that benefiting you?** I’m an engineer, and for me it’s especially helpful for finding documentation and cross-referencing across support, product, market, and code. It gives me a centralized place to go when I need to search a wide net of resources, and it returns a more complete view that helps me get my work done. ### 19. Best AI Tool Yet—Everything Connected in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** This is the best AI tool I’ve used so far. I don’t need to jump between multiple systems anymore, because everything is connected in one place. **What do you dislike about Glean?** As an admin, the setup wasn’t as easy as I expected. It was also hard to troubleshoot because I can’t log in as a user. From a user standpoint, though, I don’t have any complaints. **What problems is Glean solving and how is that benefiting you?** Resolving information gaps: even a new hire can quickly find information and answer questions when they have access to Glean. It saves time compared with asking people and waiting for replies on Slack. Glean agent or skills also help by automating and standardizing tasks that would otherwise take longer to complete. Overall, it reduces the time we spend on each task and frees up time to focus on other projects. ### 20. Automatic Model Routing Could Be a Game-Changer for Glean Tau **Rating:** 5.0/5.0 stars **Reviewed by:** Partha R. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I liked the aspect of automatic model routing, and spend analysis as we get into a position of starting to optimize our AI spend now that we are fully rolled out with a lot of AI tools. The other aspect is the potential for tool consolidation for the business. **What do you dislike about Glean?** It seemed like the automatic model routing wasn't a feature in the Glean Tau platform - maybe that is a roadmap item but is a critical requirement for us to adopt Glean Tau **What problems is Glean solving and how is that benefiting you?** I am not an existing customer yet but I believe that a lot of the use cases mentioned above can be addressed by Glean and help us with consolidation as we are doing a lot of those things with the direct ChatGPT and Claude desktop / web clients. ### 21. Glean Makes Finding Relevant Info Across Tools Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Madison S. | Client Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Glean?** I like how Glean makes it really easy to find information across tools without having to think too hard about where to look. It pulls everything into one place and surfaces what’s actually relevant, which saves a lot of time and reduces the usual back-and-forth of tracking things down. **What do you dislike about Glean?** I don’t have any major complaints, but sometimes the results can feel a bit broad, so it can take an extra step to find the exact thing I’m looking for. I also think there’s room for more customization in how results are prioritized or filtered. **What problems is Glean solving and how is that benefiting you?** Glean solves the problem of information being scattered across a bunch of different tools. Instead of having to remember where something lives or digging through Slack, docs, and other systems, you can just search once and find what you need. For me, that cuts down a lot on context switching and saves time, especially when I’m trying to move quickly or find something I haven’t looked at in a while. ### 22. Glean Makes It Easy to Get Answers and Find the Right Expert **Rating:** 5.0/5.0 stars **Reviewed by:** Zev V. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean allows me to ask complex questions about my organization when I don't know who the expert is. It can provide simple explanations, in depth analysis, or help me track down an expert **What do you dislike about Glean?** Mostly they have to do with implementation, and a lack of access to write functionality, or a robust enough collection of data sources **What problems is Glean solving and how is that benefiting you?** I support onboarding, so I get questions from every line of business. Glean helps me track down answers, and contextualize it so I can make sense of it before I explain it ### 23. Clean UI with a Clear View of the Entire Org Structure **Rating:** 4.5/5.0 stars **Reviewed by:** seenu s. | HR Operations, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Glean?** It has a clean user interface, and I like being able to view the entire organization structure in one platform. **What do you dislike about Glean?** I think the cost of subscription is on higher side. Since it indexes data across multiple apps and software's as it may lead to confidential risks. The Gen ai agent can give bad results based on the outdated data. **What problems is Glean solving and how is that benefiting you?** Connecting apps in one platform which acts like a unified interface. Accelerates the onboarding structure for the new hires Replaces manual browsing with Gen ai with direct answers ### 24. Empowers Knowledge Sharing and Automation Effortlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Ronald K. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Glean?** I like Glean for its no-code interface, which makes it easy to build an agent, and the enterprise knowledge graph. The knowledge graph simplifies searching within the company context, while the no-code interface enables others to create agents as well, boosting productivity. I also appreciate not having to manually connect to other data sources, as it's already integrated, and the ability to run agents to support other automations or systems. **What do you dislike about Glean?** I think it needs improvement in being able to do more deterministic or high volume flows. **What problems is Glean solving and how is that benefiting you?** I use Glean to quickly find company-specific answers without manually connecting data sources. The knowledge graph makes it easy to search within the company context, and the no-code interface helps increase productivity by enabling others to build agents. ### 25. Powerful Agents That Dramatically Speed Up Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Agents are extremely powerful, but I don’t think people appreciate Glean enough for how much it speeds up onboarding. My onboarding was completed in my first week at the company; at every previous company I worked at that didn’t have Glean, it took 3–4 weeks of troubleshooting, submitting access requests, and trying to understand the company context. **What do you dislike about Glean?** Agents are great, but they're really inconsistent on how you activate them in Slack as a Glean Admin. Why does a Glean Admin need to be an Owner on an agent to activate it for a Slack channel? **What problems is Glean solving and how is that benefiting you?** Glean solves the onboarding problem. Now anyone can onboard in a matter of days instead of weeks. The knowledge graph is the most powerful. ### 26. Effortless Search Across Internal Docs, Slack Threads, and More **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole B. | Sals Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like that Glean helps me parse through my company's internal resources in an efficient manner and leads me to the proper Slack threads, Help Center documentation, internal docs, etc. It integrates with practically our entire internal documentation tech stack, and parses through a lot of tools at once. I use it every day for quick queries and longer-form questions. **What do you dislike about Glean?** Sometimes, Glean's AI responses are not completely accurate. **What problems is Glean solving and how is that benefiting you?** Glean is helping me consolidate my manual search efforts across internal documentation. It saves me time and leads me to relevant internal documentation more quickly than I would be able to find it myself. It also helps me get a head start on customer-facing responses that require technical background. ### 27. Easy Context and Secure Data Indexing **Rating:** 5.0/5.0 stars **Reviewed by:** peter l. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** easy context and security of the data indexed **What do you dislike about Glean?** The growing pains are starting to show as our enterprise pushes the limits of how we use it. **What problems is Glean solving and how is that benefiting you?** Glean is helping drive employee productivity and as employees have used Glean for simple tasks; reporting, presentation preparation, HTML dashboards, they are visualizing new ways work with Glean to unlock more difficult and higher value opportunities; faster decisions, more time on product decisions, additional product iterations, faster identification of products issues. ### 28. Glean’s Centralized Search Boosts Documentation Quality and Discoverability **Rating:** 4.5/5.0 stars **Reviewed by:** Atul B. | Documentation Writer Sr., Telecommunications, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 30, 2026 **What do you like best about Glean?** Glean has the centralized search access across SharePoint, Teams, Outlook emails, our document 360 knowledge base, Figma, Aha dashboard, and ADO. It really works as layer on top of the documentation tools, but not replacement. As a technical writer, after using glean i feel like it provides better documentation content quality because content is actively searched and reused. If we are searching for any clarification or additional content request it provides the right answer rather than forcing user to browse the knowledge base. Its agent capabilities opens the more possibilities for doc driven assistants. ALso it having strong discoverability for published documentation so it reduce the repeated question from the users. **What do you dislike about Glean?** I wish to have an easy way to flag the deprecated or outdated content directly from the searched result. Also i found one issue if i am connecting the vpn, sometimes it slow me down when i just want an quick answer. I found that still some of the documentetion tools integration are still evolving so the overall experience is not fully seamless yet. **What problems is Glean solving and how is that benefiting you?** From technical writers perspective glean is really solving a problem we used to face when we relied on copilot, i often got generic answers or response limitied to specific sources. Now with glean i a getting content accross al lthe documentation sources like aha, figma, emails, share point, jira tickets, and also from our document 360 knowledge base.I spend less time for searching and asking for more improvement, clarity or consistency. ### 29. Seamlessly Connects and Organizes Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Manjeera C. | Sr Muleosft Developer/Program Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I appreciate using Glean because it helps me search, write responses to Slack, and connect to various connectors. Glean screens through my Slack, Gmail, JIRA, and organizes my lists, highlighting my pending work and next actions. I like that it summarizes through connected sources and offers solutions or suggestions, making it a great tool for organizing and providing appropriate responses. The initial setup was easy; I just needed to log in. **What do you dislike about Glean?** I find that Glean needs better documentation for connectors. **What problems is Glean solving and how is that benefiting you?** I use Glean to screen through my Slack, email, and JIRA to organize tasks, providing pending work alerts and next actions. It summarizes connected sources to offer solutions or suggestions, streamlining my workflow. ### 30. Glean: Essential for Enterprise Context and AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Glean?** I like the user interface of Glean. It's really easy to use as a non-developer and non-technical person, and it makes it easy for me to teach others at the company. Our technical team enjoys using it because it allows them to go deeper on the technical side if they want. I also like the agent feature where you can connect different sources and get it to do some work for you or at least do a first draft of work. The agent feature gives me work in a proactive way by searching the web or our sources for tasks, balancing my priorities, and providing them in a timely manner. It brings all the context in, allowing it to operate in a reliable, high-quality way. Furthermore, anytime there is a new feature, it's very easy to switch it on and share it with our team. **What do you dislike about Glean?** We work through AWS Bedrock, and if we connect through it, we'd lose some features and be really behind in our feature set. We want to be able to connect it through AWS Bedrock for our enterprise security, but it means we'd lose some key features. **What problems is Glean solving and how is that benefiting you?** I find that Glean centralizes the context we use, which makes our AI work more reliably and solves remote communication challenges by allowing us to search historical and organizational context easily. ### 31. Convenient All-in-One Tool with Automation Superpower **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I really appreciate Glean's all-in-one platform where context is always available, saving me time by not having to repeatedly explain backgrounds. I love how I can add a project and leverage existing documents, and Glean provides the answers I need right away. The Agents, especially the autonomous agent, are fantastic for automating workflows. The MCP connector is great for connecting Glean to tools like Google Drive and Slack, keeping everything integrated in one ecosystem. I also really like the Skills feature, which allows me to build something once and reuse it anywhere, anytime. Glean's capabilities help me automate workflows that would otherwise be time-consuming, allowing me to share my solutions with others so they, too, can benefit and save time. As a heavy enterprise user, the clean front page is my starting point daily. Overall, it's really easy to use. **What do you dislike about Glean?** I'm upset that Glean took away the Claude model. I really loved my Opus 4.8 and 5.0. Also, Glean doesn't integrate with Hex and Fellow AI notetaker, which are tools I use. **What problems is Glean solving and how is that benefiting you?** Glean helps me locate relevant information in the company database, automate workflows, and share solutions easily. It structures my strategic thinking and surfaces company knowledge. Integrating tools into one place saves my time and helps leaders too. ### 32. Streamlines Internal Data Access with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I use Glean for everything internal, from looking up how close my AEs are to getting promoted to accessing tactical information like where to find specific resources. I appreciate how Glean makes it easy to access very specific information that is otherwise hard to find through platforms like Google Docs, email, or Slack. It enables me to quickly get the information I need without spending unnecessary time sorting through outdated or linked documents, making me incredibly effective and efficient. The Glean chatbot is integrated into my Chrome homepage, allowing me to have conversations and ask questions as if I'm using any LLM tool. It accesses all of our internal data like promotion documents, rules of engagement, and segment levels, so I can simply prompt it with a question, and it does the heavy lifting. Instead of clicking through articles, I can have an ongoing interaction with the chatbot, which is much more effective and easier than manually going through documentation or sorting through emails or chats. Furthermore, Glean connects to all my other tools and software, proving its integration capability. **What do you dislike about Glean?** Sometimes, the responses from Glean are obviously AI-generated, which can be expected, but they can come off as a bit too long-winded and tactical. The suggestions would benefit from being more humanized. While I don't use Glean for writing front-facing content, I do have it review my internal documents, and this long-winded nature sometimes makes the output less useful. **What problems is Glean solving and how is that benefiting you?** I use Glean to efficiently access specific internal info that’s hard to find elsewhere. It saves me from sorting outdated docs and emails, enhances productivity, and simplifies my workflow with its chatbot interface. ### 33. Powerful Enterprise Search That Saves Me Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean makes it incredibly easy to find information across all of our company’s different tools and data sources. Instead of searching through multiple apps, documents, and conversations, I can ask Glean a question and quickly get relevant information in one place. The AI-powered search and summaries are especially useful for understanding unfamiliar topics and finding internal documentation quickly. It saves a lot of time and makes company knowledge much more accessible. **What do you dislike about Glean?** The biggest downside is that the quality of the results can depend on how well the underlying company data is organized and connected. Occasionally, search results or AI-generated answers are not as relevant as I would expect, so I still need to verify information from the original source. It can also take some time to learn how to phrase searches or questions to consistently get the best results. **What problems is Glean solving and how is that benefiting you?** Glean solves the problem of company knowledge being scattered across many different tools, documents, and conversations. Instead of spending time searching through multiple applications or asking coworkers where information is located, I can use Glean to quickly find relevant internal information in one place. The AI-powered answers and summaries also help me understand information faster, which saves time and makes me more productive in my day-to-day work. ### 34. Seamless Doc Search with Reliable Slack Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I use Glean to find documentation and SOPs quickly, and I find it really helpful that it provides immediate answers without involving a human. I love that it usually finds accurate and recent answers, saving time and ensuring accurate information. Glean is native within our workspace, so there's no need for many connections, and everything is synced up for me. It looks at different sources like Atlassian, Jira tickets, Confluence pages, and Slack threads, helping me find threads that would otherwise be difficult to locate. I also appreciate the clean Slack integration, and the Slack responder bot or agent we created has been the most helpful feature. **What do you dislike about Glean?** I would like a confidence score or recency validation to ensure documents are up-to-date. It would be helpful to get a prompt indicating if the documentation found is old, so I know to check if it's current. **What problems is Glean solving and how is that benefiting you?** I use Glean to find documentation and SOPs, getting immediate answers without needing a human. It's native to our workspace, saving time by syncing with Atlassian, Jira, Confluence, and Slack to find tough-to-locate threads and provide accurate, recent information. ### 35. Clear, Consolidated End-User Results Across Data Sources **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like the end user output, where it shows relevant results easily consolidating our data sources **What do you dislike about Glean?** Being a business owner of the application in my org, sometimes it was challenging when I get frequent data source connectivity errors, especially JIRA sources. Also, lack of drill down report to understand the usage. I would like to improve the adoption in my org, but the reports I have is too generic, very difficult to understand the usage pattern. Mostly I get chat vs search usage. **What problems is Glean solving and how is that benefiting you?** Our goal was to move support team from tradition search results to chat based querying for internal knowledge management. Glean helped us reaching the goal. ### 36. Glean as Our Go-To Hub for Fast, Reliable Internal Information **Rating:** 5.0/5.0 stars **Reviewed by:** ezra v. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I love that Glean serves as a central source for most of our employees. They rely on it heavily to find internal resources, among other things, and it’s become a go-to place when they need information quickly. **What do you dislike about Glean?** At times, the product’s pricing can be confusing, especially in terms of how it applies to the way we use it as an organization. I also think there’s room for improvement in what internal information it can access and then share, since it may surface sensitive data to people who don’t necessarily need to know it. **What problems is Glean solving and how is that benefiting you?** Our agents are helping resolve issues around how employees gain access to resources. ### 37. Seamless Integrations That Keep All Our Knowledge in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo L. | IT Finance Systems Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Glean?** It's capacity for integration with the company's several systems. Allowing one to have so much knowledge at hand. Honestly, it' a great deal considering also Glean's growth and willingness to listen to us. **What do you dislike about Glean?** Sometimes, it takes a bit too long to load and can make mistakes from time to time. **What problems is Glean solving and how is that benefiting you?** Our company's knowledge is dispersed on some topics, glean is able to provide a clear guidance into this. ### 38. Boosts Work Efficiency and Accelerates Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Jermani T. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** How it helps me be more efficient at work and it allows me to accelerate my training and growth. **What do you dislike about Glean?** I wish I had some tools and training to help train me how to best use Glean and make the most out of it. **What problems is Glean solving and how is that benefiting you?** It is helping reduce friction finding the right answers and saving more time to allow me to empower myself and other coworkers. ### 39. Intelligent Task Management and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I like how Glean surfaces intelligent reminders across multiple platforms, helping me avoid the hassle of checking different systems. I'm just scratching the surface with the agents and I'm excited about exploring more. I also find it great for generating assets like decks and spreadsheets quickly. Switching to Glean from Gemini was motivated by its context/intelligence layer. The initial setup felt easy for me, but our technical team handled the implementation. **What do you dislike about Glean?** I think Glean could improve by offering a more in-depth connector with HubSpot. Specifically, I'd like it to have the ability to read and write across all objects, including engagement history and call transcripts. **What problems is Glean solving and how is that benefiting you?** Glean surfaces intelligent reminders across multiple platforms, eliminating the tab tax by reducing the need to search different systems. It aids in accountability on open tasks, meeting prep, proposal prep, and prospect research. ### 40. Connectors That Make Company Knowledge Easy to Trust and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Marcela R. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** All the connectors help me understand everything that’s going on in the company. Creating agents, skills, and other things is really easy, and I can trust the output because it’s based on the company’s knowledge. **What do you dislike about Glean?** Right now, there aren’t enough options available for developers to create code or build tools. **What problems is Glean solving and how is that benefiting you?** Because of the connectors, the agents we built have been really reliable. ### 41. Easy to Use, Well-Integrated, and Backed by Amazing Support **Rating:** 4.5/5.0 stars **Reviewed by:** Stefanos M. | Staff System Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about Glean?** Ease of use, available integrations with many vendors and their on going support is amazing. AI agents being added as soon as being released is also a big pls **What do you dislike about Glean?** Pricing might be a bit high for small companies. **What problems is Glean solving and how is that benefiting you?** The biggest problem being solved is actually their main product search. After hooking up different knowledge bases and communication tools like slack its way faster and easier to find what you are looking for. ### 42. Glean Unifies Business Knowledge Across Tools for Faster Support & Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** A G. | Senior Implementation Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 14, 2026 **What do you like best about Glean?** What I find most helpful when using Glean, is the ability to aggregate business knowledge scattered across platforms including Jira, Zendesk and Slack; to form a strong picture of an issue, a common theme or support troubleshooting for my clients. **What do you dislike about Glean?** The only downside is that multiple sources of information could be conflicting or even superseded; however I have created an Agent with guardrails to utilise only validated information from one source to support the team with this. **What problems is Glean solving and how is that benefiting you?** My Glean Agent has provided me with the perfect place to collate all of the business information that supports consultants to configure and troubleshoot their client's platform. This information was previously found in Help Centre Articles, Confluence pages and Slack messages, taking time to search for and collate into responses. ### 43. Effortlessly Efficient and Easy-to-Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie M. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Glean?** I use Glean for my everyday tasks at work. Glean helps me work faster and more efficiently. I love how easy it is to use! The way it connects to your company's data allows for more in-depth and specific questions, and it also answers very quickly. We have Glean connected to a lot of systems in our company like Snowflake, Tableau, and Alation. The initial setup was very easy. **What do you dislike about Glean?** Nothing at all! **What problems is Glean solving and how is that benefiting you?** I use Glean to work faster and more efficiently. It connects to our company data, allowing me to ask more specific questions and get quick answers. ### 44. Fast, Personalized Enterprise Search with Easy Connectors **Rating:** 5.0/5.0 stars **Reviewed by:** Yashwant S. | Senior Programmer Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Glean?** We’ve been using Glean for a few months now, and I really like the way it indexes our enterprise data from so many different sources and then retrieves personalized results so quickly. Glean also has a lot of connectors that are very easy to use, and their documentation is very helpful. **What do you dislike about Glean?** There is nothing to dislike about Glean. However, it would be great if it could also be deployed on-premises, such as on the Red Hat OpenShift platform. **What problems is Glean solving and how is that benefiting you?** An enterprise search platform and agentic AI platform that delivers personalized search results with quick responses and lower cost. ### 45. Intuitive & Context-Informed, with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 30, 2026 **What do you like best about Glean?** I like how intuitive it is, especially for users who aren’t very familiar with AI. And of course, it’s super convenient having all of our company context available for really informed, helpful answers. **What do you dislike about Glean?** Sometimes it doesn’t feel as consistent as other LLMs, for whatever reason. I’ve had multiple reports of people having better answers in GPT/Claude than in Glean using the same models. It can also be finicky with retrieving data from Microsoft apps, in my experience. **What problems is Glean solving and how is that benefiting you?** Enterprise search has been a huge benefit for our company, especially because we are on many different ERPs and platforms. We are also using Glean to create a variety of agents for a variety of roles and business use cases, which has significantly sped up and potentially improved the accuracy of a number of workflows. ### 46. Best-in-Class Context Layer That Finds the Right Answers Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Chris J. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** Glean provides the best context layer of any platform I’ve used. It consistently excels at finding the right answer and presenting it with the right level of detail. It’s also extremely user-friendly, which makes it easy to get value from right away. **What do you dislike about Glean?** The Agent builder feels a bit limited right now. I’d like to see Glean consider adding dynamic sub-agent functionality to the product in a future roadmap. **What problems is Glean solving and how is that benefiting you?** Glean is obviously a great productivity tool, but it really excels at speeding up time to draft for many critical documents in the Clinical space. ### 47. Efficient Data Integration, Hindered by Slowness **Rating:** 3.0/5.0 stars **Reviewed by:** Ana G. | Inside Sales Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Glean?** I like the Chrome extension the most because I can pop it up wherever I need it, on any tab, and ask it questions based on the tab I'm working in. I also like that I can toggle on different settings from the Chrome extension based on what output I'm looking for, such as using outside data, only internal company data, or both. It's an enhancement from using ChatGPT or Claude separately because it is layered into all of our enterprise data, which means I don't have to give it context or copy and paste internal company info for context. **What do you dislike about Glean?** It's very very very slow in providing answers. It's also not always consistent. I can query it the same prompt on different occasions and it will use totally different ways to get to an output, which is not helpful. An example would be when I am looking at an Opportunity in Salesforce, and I ask Glean to show me similar closed-won opportunities in the system, and it will use different Salesforce fields in different queries to yield results, even after I have instructed it to do it a certain way. **What problems is Glean solving and how is that benefiting you?** I use Glean to integrate AI into company data, solving the need to switch apps and providing direct insight into accounts and deals without extra context or copying from other tools. ### 48. Powerful for Siloed Data, but Too Expensive as LLMs Improve **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about Glean?** For larger organizations that have data, documents, and collateral scattered across different databases and repositories and deal with siloes / complicated permissioning, Glean can help simplify AI integrations / collateral administration. It also pitches itself as an AI cost management tool that helps match tasks to the most efficient LLMs. **What do you dislike about Glean?** It's expensive, and the LLMs are getting better and inferring context. With a little front-end work on data and content management, we no longer saw the value. **What problems is Glean solving and how is that benefiting you?** We are terminating our relationship with Glean - it is no longer accomplishing anything for us that we're not able to do directly with LLMs. ### 49. Effortless Information Retrieval, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Glean?** I find Glean easy to use and always very helpful. I don't need to have a bunch of bookmarks or read through internal company information. I just ask Glean a question, and it does the work for me by pulling information from different sources and helping me get an answer quickly. You can just type your question and it searches the entire company resources to get the answers, so I don't have to go clicking around to other sites. The initial setup was very easy as it was given to me when I started as an employee. **What do you dislike about Glean?** Nothing **What problems is Glean solving and how is that benefiting you?** Glean makes it easy to find company information without asking coworkers, pulling data from different sources for quick answers. It's easy to use and doesn't require bookmarking or navigating multiple sites. ### 50. My Second Brain at Work—A Great Co-Pilot for Every Task **Rating:** 5.0/5.0 stars **Reviewed by:** Ava M. | AE, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Glean?** It is my 2nd brain at work and a great co-pilot with for every task in my job **What do you dislike about Glean?** Sometimes it hallucinates and gives me information based off my own assets and resources rather than accurate sources but I often correct it and it sorts itself out **What problems is Glean solving and how is that benefiting you?** Writing emails, functioning as my memory, writing summaries - [View Glean pricing details and edition comparison](https://www.g2.com/products/glean-technologies-glean/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-21+01%3A10%3A38+-0500&secure%5Bsession_id%5D=7bf56912-e854-4210-bd9a-c00363c4c797&secure%5Btoken%5D=78d2a5c5c281afa44debb5d28bb3c4c38e0f24f11e0662e4462b859fd2abda95&format=llm_user) ## Glean Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Feedback Management** - Feedback Management **Proactive Error Detection** - Proactive Error Detection **Alerts/Notifications** - Alerts/Notifications **Document Management** - Document Management **Self Service Portal** - Self Service Portal **Autonomous Task Execution** - Autonomous Task Execution **Reporting/Analytics** - Reporting/Analytics **Security & Compliance** - Security & Compliance **Natural Language Processing** - Natural Language Processing **Integration into Third Party Applications** - Integration into Third Party Applications **AI Agent Configuration** - AI Agent Configuration **Adaptive Learning** - Adaptive Learning **IT Incident Management** - IT Incident Management **Automated Routing** - Automated Routing **Service Level Agreement (SLA) Management** - Service Level Agreement (SLA) Management **Knowledge Base Integration** - Knowledge Base Integration **Support Ticket Management** - Support Ticket Management **Workflow Automation** - Workflow Automation **Compatibility** - Federated Search - File Types - Global Language Support **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Automation - AI IT Agents** - Document Processing - Feedback Collection **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning **AI & Conversational Intelligence - Enterprise AI Chatbots** - Retrieval-Augmented Generation (RAG) - Natural Language Understanding - Multi-Turn Conversations - Contextual Response Generation **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language - Full Text Search **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Autonomy - AI IT Agents** - Adaptive Responses - Task Execution - Independent Decision Making - Problem Solving **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search - Fuzzy Search **Knowledge & Data Integration - Enterprise AI Chatbots** - Real-Time Data Retrieval - API & Custom Data Connectors - Knowledge Base Integrations - CRM & ERP Integrations **Functionality** - Personalization - Search Analytics - Integrations - Visual Analytics - Real-Time Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **IT Ticket Management - AI IT Agents** - Ticket Status Updates - SLA Monitoring - Ticket Categorization - Ticket Assignment - Automated Ticket Creation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Security, Governance & Compliance - Enterprise AI Chatbots** - Audit Logging - Role-Based Access Controls - Data Residency Controls - Response Guardrails **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Additional Functionality** - Sentiment Analysis - Data Import/Export - Behavior Tracking - Data Storage Management - Single Sign On - AI Copilot - API - Multiple Data Sources - Activity Dashboard - Forecasting - Metadata Management - File Management - Text Analysis - Drag & Drop - Compliance Management - Tagging - Indexing - Autocomplete - For eCommerce - Customer Database - Catalog Management - Query Suggestions - Document Management - Access Controls/Permissions - Content Management - Generative AI - Task Management - Reporting & Statistics - Search/Filter - Data Capture and Transfer - Data Visualization - Alerts/Notifications - For Enterprises - User Management **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **IT Support Automation - AI IT Agents** - Knowledge Base Utilization - Workflow Automation - Real-Time Troubleshooting - User Self-Service Assistance - Proactive Issue Detection **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Administration & Deployment - Enterprise AI Chatbots** - Workflow Automation - Escalation Workflows - Conversation Analytics - Multi-Channel Deployment **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top Glean Alternatives - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,261 reviews) - [Notion](https://www.g2.com/products/notion/reviews) - 4.6/5.0 (12,517 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - 4.6/5.0 (402 reviews)