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Top Free Conversational Support Software - Page 2

Check out our list of free Conversational Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Conversational Support Software to ensure you get the right product.

View Free Conversational Support Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
79 Conversational Support Products Available
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Help Scout
(417)4.4 out of 5
Optimized for quick response
View top Consulting Services for Help Scout
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media,

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Help Scout features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Proactive Engagement
    Average: 8.5
    8.7
    Contextual Engagement
    Average: 8.5
    9.0
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RR
    When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to... Read review
    Verified User in Higher Education
    AH
    We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Help Scout
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @helpscout
    11,658 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    284 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media,

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
Help Scout features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.4
Proactive Engagement
Average: 8.5
8.7
Contextual Engagement
Average: 8.5
9.0
Self-Serve Support
Average: 8.4
RR
When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to... Read review
Verified User in Higher Education
AH
We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use... Read review
Seller Details
Seller
Help Scout
Company Website
Year Founded
2011
HQ Location
Boston, MA
Twitter
@helpscout
11,658 Twitter followers
LinkedIn® Page
www.linkedin.com
284 employees on LinkedIn®
Swell
(372)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

    Users
    • Office Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swell features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Proactive Engagement
    Average: 8.5
    8.8
    Contextual Engagement
    Average: 8.5
    8.0
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • HW
    Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
    Antea L.
    AL
    No trouble! Easy to access and hassle free! Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SocialSwell
    Year Founded
    2016
    HQ Location
    Salt Lake City, Utah
    Twitter
    @Swell_Reviews
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

Users
  • Office Manager
  • Owner
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
Swell features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Proactive Engagement
Average: 8.5
8.8
Contextual Engagement
Average: 8.5
8.0
Self-Serve Support
Average: 8.4
HW
Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
Antea L.
AL
No trouble! Easy to access and hassle free! Read review
Seller Details
Seller
SocialSwell
Year Founded
2016
HQ Location
Salt Lake City, Utah
Twitter
@Swell_Reviews
2 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®

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Lime Connect (formerly Userlike)
(453)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Proactive Engagement
    Average: 8.5
    7.8
    Contextual Engagement
    Average: 8.5
    7.8
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    Very easy to implement with minimal configuration Read review
    Verified User in Transportation/Trucking/Railroad
    IT
    Simplicity of integration and use even in the free version Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lime Connect
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.0
Proactive Engagement
Average: 8.5
7.8
Contextual Engagement
Average: 8.5
7.8
Self-Serve Support
Average: 8.4
Verified User in Computer Software
AC
Very easy to implement with minimal configuration Read review
Verified User in Transportation/Trucking/Railroad
IT
Simplicity of integration and use even in the free version Read review
Seller Details
Seller
Lime Connect
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,071 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
SAP Service Cloud
(239)4.4 out of 5
View top Consulting Services for SAP Service Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Service Cloud is an intelligent customer service solution that helps you reimagine customer service and deliver on your brand promise. It enables you to build connected, insightful and adaptive se

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Service Cloud features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Proactive Engagement
    Average: 8.5
    8.7
    Contextual Engagement
    Average: 8.5
    8.7
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Marco Antonio G.
    MG
    I highlight the ease of use it offers, as it allows my clients to stay in touch through different platforms, such as chat and social media.... Read review
    Verified User in Hospital & Health Care
    CH
    If I had to pick what I like best about it, I'd say it's the 360-degree view of the customer.I like that it offers customers the option to find... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,354 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Service Cloud is an intelligent customer service solution that helps you reimagine customer service and deliver on your brand promise. It enables you to build connected, insightful and adaptive se

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 36% Enterprise
SAP Service Cloud features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Proactive Engagement
Average: 8.5
8.7
Contextual Engagement
Average: 8.5
8.7
Self-Serve Support
Average: 8.4
Marco Antonio G.
MG
I highlight the ease of use it offers, as it allows my clients to stay in touch through different platforms, such as chat and social media.... Read review
Verified User in Hospital & Health Care
CH
If I had to pick what I like best about it, I'd say it's the 360-degree view of the customer.I like that it offers customers the option to find... Read review
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,354 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®
Jotform AI Agents
(390)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

    Users
    • Owner
    • CEO
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform AI Agents is a tool designed to automate form management and handle responses efficiently, assisting in tasks such as data collection, customer interaction, and workflow automation.
    • Reviewers like the ease of use, intuitive setup, and the tool's ability to streamline tasks, save time, and enhance efficiency in various business operations.
    • Reviewers noted issues with the tool's ability to fully understand complex queries, occasional system failures, limited integration capabilities, and a desire for more advanced analytics and customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform AI Agents features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Proactive Engagement
    Average: 8.5
    7.7
    Contextual Engagement
    Average: 8.5
    8.4
    Self-Serve Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,523 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    867 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

Users
  • Owner
  • CEO
Industries
  • Insurance
  • Computer Software
Market Segment
  • 64% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform AI Agents is a tool designed to automate form management and handle responses efficiently, assisting in tasks such as data collection, customer interaction, and workflow automation.
  • Reviewers like the ease of use, intuitive setup, and the tool's ability to streamline tasks, save time, and enhance efficiency in various business operations.
  • Reviewers noted issues with the tool's ability to fully understand complex queries, occasional system failures, limited integration capabilities, and a desire for more advanced analytics and customization options.
Jotform AI Agents features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
7.8
Proactive Engagement
Average: 8.5
7.7
Contextual Engagement
Average: 8.5
8.4
Self-Serve Support
Average: 8.4
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,523 Twitter followers
LinkedIn® Page
www.linkedin.com
867 employees on LinkedIn®
Trengo
(244)4.3 out of 5
Save to My Lists
Entry Level Price:€349.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

    Users
    No information available
    Industries
    • Leisure, Travel & Tourism
    • Apparel & Fashion
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Proactive Engagement
    Average: 8.5
    7.1
    Contextual Engagement
    Average: 8.5
    7.1
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Health, Wellness and Fitness
    AH
    User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
    Ernesto E.
    EE
    Highlight the features and the competitive price of the solution. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trengo
    Year Founded
    2017
    HQ Location
    Utrecht, Utrecht, Netherlands
    Twitter
    @TrengoHQ
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

Users
No information available
Industries
  • Leisure, Travel & Tourism
  • Apparel & Fashion
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
Trengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.6
Proactive Engagement
Average: 8.5
7.1
Contextual Engagement
Average: 8.5
7.1
Self-Serve Support
Average: 8.4
Verified User in Health, Wellness and Fitness
AH
User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
Ernesto E.
EE
Highlight the features and the competitive price of the solution. Read review
Seller Details
Seller
Trengo
Year Founded
2017
HQ Location
Utrecht, Utrecht, Netherlands
Twitter
@TrengoHQ
282 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Helpwise
(182)4.6 out of 5
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Proactive Engagement
    Average: 8.5
    7.8
    Contextual Engagement
    Average: 8.5
    7.9
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MT
    First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
    Verified User in Online Media
    UO
    Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.8
Proactive Engagement
Average: 8.5
7.8
Contextual Engagement
Average: 8.5
7.9
Self-Serve Support
Average: 8.4
MT
First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
Verified User in Online Media
UO
Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
302 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
SleekFlow
(193)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 74% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a customer communication management tool that consolidates messages from various platforms into one inbox, offers automation features, and provides performance analytics.
    • Reviewers appreciate SleekFlow's ability to streamline customer communication across multiple platforms, its automation tools that save time and increase efficiency, and its responsive customer service.
    • Reviewers mentioned that the pricing can be a hurdle for smaller teams, the mobile app could be more polished, and the analytics feature lacks depth and customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Proactive Engagement
    Average: 8.5
    8.3
    Contextual Engagement
    Average: 8.5
    8.2
    Self-Serve Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    193 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 74% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a customer communication management tool that consolidates messages from various platforms into one inbox, offers automation features, and provides performance analytics.
  • Reviewers appreciate SleekFlow's ability to streamline customer communication across multiple platforms, its automation tools that save time and increase efficiency, and its responsive customer service.
  • Reviewers mentioned that the pricing can be a hurdle for smaller teams, the mobile app could be more polished, and the analytics feature lacks depth and customization options.
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Proactive Engagement
Average: 8.5
8.3
Contextual Engagement
Average: 8.5
8.2
Self-Serve Support
Average: 8.4
Seller Details
Seller
SleekFlow
Company Website
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
100 Twitter followers
LinkedIn® Page
www.linkedin.com
193 employees on LinkedIn®
ElevenLabs
(1,031)4.5 out of 5
Optimized for quick response
View top Consulting Services for ElevenLabs
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creativ

    Users
    • CEO
    • Founder
    Industries
    • Entertainment
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 6% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ElevenLabs is a software that provides text-to-speech and voice cloning functionalities, primarily used for creating voiceovers and personalized audio content.
    • Users frequently mention the high-quality voice generation, the variety of voice options, and the unique text-to-speech feature that allows easy creation of speech without needing other applications.
    • Users experienced difficulty in the setup process, particularly for non-technical users, and found the pricing structure to be a concern, wishing for it to be cheaper or to receive more credits for the price.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ElevenLabs features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Proactive Engagement
    Average: 8.5
    8.0
    Contextual Engagement
    Average: 8.5
    7.3
    Self-Serve Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eleven Labs
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @elevenlabsio
    150,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    498 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creativ

Users
  • CEO
  • Founder
Industries
  • Entertainment
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 6% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ElevenLabs is a software that provides text-to-speech and voice cloning functionalities, primarily used for creating voiceovers and personalized audio content.
  • Users frequently mention the high-quality voice generation, the variety of voice options, and the unique text-to-speech feature that allows easy creation of speech without needing other applications.
  • Users experienced difficulty in the setup process, particularly for non-technical users, and found the pricing structure to be a concern, wishing for it to be cheaper or to receive more credits for the price.
ElevenLabs features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
7.8
Proactive Engagement
Average: 8.5
8.0
Contextual Engagement
Average: 8.5
7.3
Self-Serve Support
Average: 8.4
Seller Details
Seller
Eleven Labs
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@elevenlabsio
150,126 Twitter followers
LinkedIn® Page
www.linkedin.com
498 employees on LinkedIn®
HighLevel
(569)4.6 out of 5
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$97.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 62% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a platform that combines CRM, email marketing, funnels, and automation into one tool, aiming to streamline tasks and improve efficiency for businesses.
    • Reviewers frequently mention the platform's wide range of features, its ability to integrate various aspects of business operations, and the valuable support provided by the HighLevel team.
    • Reviewers mentioned the steep learning curve for new users, the overwhelming number of features, and the need for more intuitive interface and better documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Proactive Engagement
    Average: 8.5
    9.7
    Contextual Engagement
    Average: 8.5
    9.7
    Self-Serve Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    7,768 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,915 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 62% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a platform that combines CRM, email marketing, funnels, and automation into one tool, aiming to streamline tasks and improve efficiency for businesses.
  • Reviewers frequently mention the platform's wide range of features, its ability to integrate various aspects of business operations, and the valuable support provided by the HighLevel team.
  • Reviewers mentioned the steep learning curve for new users, the overwhelming number of features, and the need for more intuitive interface and better documentation.
HighLevel features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
9.7
Proactive Engagement
Average: 8.5
9.7
Contextual Engagement
Average: 8.5
9.7
Self-Serve Support
Average: 8.4
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
7,768 Twitter followers
LinkedIn® Page
www.linkedin.com
1,915 employees on LinkedIn®
TeamSupport
(885)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

    Users
    • Software Developer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 39% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamSupport features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Proactive Engagement
    Average: 8.5
    8.5
    Contextual Engagement
    Average: 8.5
    8.9
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Daniel B.
    DB
    -TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a... Read review
    Verified User in Import and Export
    UI
    The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamSupport
    Company Website
    Year Founded
    2008
    HQ Location
    Dallas, TX
    Twitter
    @TeamSupport
    13,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

Users
  • Software Developer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 39% Small-Business
TeamSupport features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Proactive Engagement
Average: 8.5
8.5
Contextual Engagement
Average: 8.5
8.9
Self-Serve Support
Average: 8.4
Daniel B.
DB
-TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a... Read review
Verified User in Import and Export
UI
The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Read review
Seller Details
Seller
TeamSupport
Company Website
Year Founded
2008
HQ Location
Dallas, TX
Twitter
@TeamSupport
13,602 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Richpanel
(93)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage larg

    Users
    • Customer Service Manager
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 82% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Richpanel features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Proactive Engagement
    Average: 8.5
    9.2
    Contextual Engagement
    Average: 8.5
    9.0
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mark C.
    MC
    The team at Richpanel are super talented and helpful. They completely understand the challenges of an SME and work with you to deliver a successful... Read review
    Hov M.
    HM
    From the product: Ease of use for the customer. Easy authentication, easy access to order and account info, and natural flow to self-resolve... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Richpanel
    Year Founded
    2019
    HQ Location
    San Jose, California
    Twitter
    @Richpanel
    335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage larg

Users
  • Customer Service Manager
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 82% Small-Business
  • 17% Mid-Market
Richpanel features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.2
Proactive Engagement
Average: 8.5
9.2
Contextual Engagement
Average: 8.5
9.0
Self-Serve Support
Average: 8.4
Mark C.
MC
The team at Richpanel are super talented and helpful. They completely understand the challenges of an SME and work with you to deliver a successful... Read review
Hov M.
HM
From the product: Ease of use for the customer. Easy authentication, easy access to order and account info, and natural flow to self-resolve... Read review
Seller Details
Seller
Richpanel
Year Founded
2019
HQ Location
San Jose, California
Twitter
@Richpanel
335 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Helpshift
(381)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

    Users
    • Customer Service Representative
    • Customer Support
    Industries
    • Computer Games
    • Entertainment
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpshift features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Proactive Engagement
    Average: 8.5
    8.7
    Contextual Engagement
    Average: 8.5
    8.2
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Games
    AC
    When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
    Tiago M.
    TM
    We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpshift
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @helpshift
    4,234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    287 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

Users
  • Customer Service Representative
  • Customer Support
Industries
  • Computer Games
  • Entertainment
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
Helpshift features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Proactive Engagement
Average: 8.5
8.7
Contextual Engagement
Average: 8.5
8.2
Self-Serve Support
Average: 8.4
Verified User in Computer Games
AC
When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
Tiago M.
TM
We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
Seller Details
Seller
Helpshift
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@helpshift
4,234 Twitter followers
LinkedIn® Page
www.linkedin.com
287 employees on LinkedIn®
Gorgias
(538)4.6 out of 5
Optimized for quick response
View top Consulting Services for Gorgias
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

    Users
    • Customer Service Representative
    • Customer Service Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gorgias is a customer service platform that streamlines workflow by centralizing support across email, live chat, social media, and SMS into one dashboard.
    • Reviewers frequently mention the platform's ease of use, its ability to automate repetitive tasks, and its seamless integration with eCommerce platforms like Shopify, Magento, and BigCommerce.
    • Reviewers mentioned issues with the platform's reporting features, occasional slow loading times when managing high volumes of tickets, and limitations in the flexibility and customizability of some automation features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gorgias features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Proactive Engagement
    Average: 8.5
    7.8
    Contextual Engagement
    Average: 8.5
    7.8
    Self-Serve Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gorgias
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @gorgiasio
    3,740 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    526 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

Users
  • Customer Service Representative
  • Customer Service Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gorgias is a customer service platform that streamlines workflow by centralizing support across email, live chat, social media, and SMS into one dashboard.
  • Reviewers frequently mention the platform's ease of use, its ability to automate repetitive tasks, and its seamless integration with eCommerce platforms like Shopify, Magento, and BigCommerce.
  • Reviewers mentioned issues with the platform's reporting features, occasional slow loading times when managing high volumes of tickets, and limitations in the flexibility and customizability of some automation features.
Gorgias features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.2
Proactive Engagement
Average: 8.5
7.8
Contextual Engagement
Average: 8.5
7.8
Self-Serve Support
Average: 8.4
Seller Details
Seller
Gorgias
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@gorgiasio
3,740 Twitter followers
LinkedIn® Page
www.linkedin.com
526 employees on LinkedIn®
Voiceflow
(108)4.6 out of 5
Optimized for quick response
View top Consulting Services for Voiceflow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub,

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voiceflow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Proactive Engagement
    Average: 8.5
    8.5
    Contextual Engagement
    Average: 8.5
    8.4
    Self-Serve Support
    Average: 8.4
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • THE MAGEMA SHOW d.
    TD
    I love that Voiceflow is easy to use and offers more features than other AI platforms, making it my preferred choice. The drag-and-drop feature is... Read review
    Heidi L.
    HL
    I like that Voiceflow significantly reduces the need for users to speak to a human by effectively troubleshooting and providing instant answers,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    7,061 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub,

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 16% Mid-Market
Voiceflow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.7
Proactive Engagement
Average: 8.5
8.5
Contextual Engagement
Average: 8.5
8.4
Self-Serve Support
Average: 8.4
THE MAGEMA SHOW d.
TD
I love that Voiceflow is easy to use and offers more features than other AI platforms, making it my preferred choice. The drag-and-drop feature is... Read review
Heidi L.
HL
I like that Voiceflow significantly reduces the need for users to speak to a human by effectively troubleshooting and providing instant answers,... Read review
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
7,061 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®