# Top Free Conversational Support Software - Page 2 Check out our list of free Conversational Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Conversational Support Software](https://www.g2.com/categories/conversational-support) to ensure you get the right product. ## View Free Conversational Support Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **92** Conversational Support Products Available View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) ### [Salesmsg](https://www.g2.com/products/salesmsg/reviews) [By Salesmsg](https://www.g2.com/sellers/salesmsg) [ (406)4.7 out of 5 ](https://www.g2.com/products/salesmsg/reviews#reviews "Read Salesmsg Reviews") Product Description 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when **Users:** Owner, Sales · **Industries:** Health, Wellness and Fitness, Real Estate · **Market Segment:** 68% Small-Business, 27% Mid-Market User SentimentHow are these determined? Users like Salesmsg's user-friendly dashboard, drag-and-drop automation, seamless HubSpot integration, and the ability to save common texts, which collectively save them significant time each week. Users experienced issues with Salesmsg's mobile app, including occasional SMS deliverability delays, lack of advanced features, and occasional freezing, and some found the layout and format unfamiliar and confusing. Year Founded 2017 HQ Location Delray Beach, FL Company Website https://www.SalesMessage.com Twitter @salesmsg LinkedIn® Page https://www.linkedin.com/company/salesmsg/ Phone 888-409-2298 ### [Textline](https://www.g2.com/products/textline/reviews) [By Textline](https://www.g2.com/sellers/textline) [ (381)4.7 out of 5 ](https://www.g2.com/products/textline/reviews#reviews "Read Textline Reviews") Product Description Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients **Users:** Operations Manager, CEO · **Industries:** Health, Wellness and Fitness, Hospital & Health Care · **Market Segment:** 68% Small-Business, 27% Mid-Market ![merary m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "merary m.") MM What I love about Textline is that anyone can use it. A simple and effective way to utilize with all of our staff, the best way to reach customers,...[Read review](https://www.g2.com/products/textline/reviews/textline-review-11348078) FW We researched, surveyed, and chatted with over a dozen text-solution companies, and Textline was the top contender. A year after using them, I am...[Read review](https://www.g2.com/products/textline/reviews/textline-review-11381099) Year Founded 2015 HQ Location Los Angeles, CA Company Website https://textline.com/ Twitter @textline LinkedIn® Page https://www.linkedin.com/company/7583438/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) [By Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908) [ (1,283)4.6 out of 5 ](https://www.g2.com/products/hiver-in-gmail/reviews#reviews "Read Hiver in Gmail Reviews") Product Description Hiver in Gmail transforms Gmail into a powerful AI-native help desk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more effic **Users:** CEO, Owner · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 66% Small-Business, 27% Mid-Market User SentimentHow are these determined? Users frequently mention the ease of use, seamless integration with Gmail, and the ability to assign tasks and responsibilities, which enhances team accountability and organization. Reviewers experienced issues with the mobile app lacking the same features as the web version, limitations in the free plan, and occasional bugs affecting speed and functionality. Year Founded 2011 HQ Location San Jose, CA Company Website https://hiverhq.com Twitter @hiverhq LinkedIn® Page https://www.linkedin.com/company/1241281/ ### [Help Scout](https://www.g2.com/products/help-scout/reviews) [By Help Scout](https://www.g2.com/sellers/help-scout) [ (428)4.4 out of 5 ](https://www.g2.com/products/help-scout/reviews#reviews "Read Help Scout Reviews") Product Description Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media, **Users:** Customer Success Manager, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 33% Mid-Market RR When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to...[Read review](https://www.g2.com/products/help-scout/reviews/help-scout-review-5109005) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use...[Read review](https://www.g2.com/products/help-scout/reviews/help-scout-review-5126045) Year Founded 2011 HQ Location Boston, MA Company Website https://www.helpscout.com/ Twitter @helpscout LinkedIn® Page https://www.linkedin.com/company/1447019/ ### [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) [By SocialSwell](https://www.g2.com/sellers/socialswell) [ (372)4.5 out of 5 ](https://www.g2.com/products/socialswell-inc-swell/reviews#reviews "Read Swell Reviews") Product Description Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp **Users:** Office Manager, Owner · **Industries:** Hospital & Health Care, Health, Wellness and Fitness · **Market Segment:** 87% Small-Business, 12% Mid-Market HW Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We...[Read review](https://www.g2.com/products/socialswell-inc-swell/reviews/swell-review-5397648) ![Antea L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antea L.") AL No trouble! Easy to access and hassle free! [Read review](https://www.g2.com/products/socialswell-inc-swell/reviews/swell-review-6545615) Year Founded 2016 HQ Location Salt Lake City, Utah Company Website https://www.swellcx.com/ Twitter @Swell\_Reviews LinkedIn® Page https://www.linkedin.com/company/17937029/ ### [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) [By Lime Connect](https://www.g2.com/sellers/lime-connect) [ (453)4.4 out of 5 ](https://www.g2.com/products/lime-connect-formerly-userlike/reviews#reviews "Read Lime Connect (formerly Userlike) Reviews") Product Description is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. **Users:** CEO, Marketing Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 80% Small-Business, 16% Mid-Market ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Very easy to implement with minimal configuration[Read review](https://www.g2.com/products/lime-connect-formerly-userlike/reviews/lime-connect-formerly-userlike-review-5297124) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") IT Simplicity of integration and use even in the free version[Read review](https://www.g2.com/products/lime-connect-formerly-userlike/reviews/lime-connect-formerly-userlike-review-5307029) Year Founded 2011 HQ Location Cologne, Germany Company Website https://www.userlike.com/ Twitter @userlike LinkedIn® Page https://www.linkedin.com/company/2855046/ ### [SAP Service Cloud](https://www.g2.com/products/sap-service-cloud/reviews) [By SAP](https://www.g2.com/sellers/sap) [ (262)4.4 out of 5 ](https://www.g2.com/products/sap-service-cloud/reviews#reviews "Read SAP Service Cloud Reviews") Product Description SAP Service Cloud is an intelligent customer service solution that helps you reimagine customer service and deliver on your brand promise. It enables you to build connected, insightful and adaptive se **Users:** Software Engineer, Consultant · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 39% Mid-Market, 34% Enterprise ![Marco Antonio G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco Antonio G.") MG I highlight the ease of use it offers, as it allows my clients to stay in touch through different platforms, such as chat and social media....[Read review](https://www.g2.com/products/sap-service-cloud/reviews/sap-service-cloud-review-11746931) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH If I had to pick what I like best about it, I'd say it's the 360-degree view of the customer.I like that it offers customers the option to find...[Read review](https://www.g2.com/products/sap-service-cloud/reviews/sap-service-cloud-review-11750318) Year Founded 1972 HQ Location Walldorf Company Website https://www.sap.com/ Twitter @SAP LinkedIn® Page https://www.linkedin.com/company/sap/ Ownership NYSE:SAP Phone +1 (800) 872-1727 ### [Trengo](https://www.g2.com/products/trengo/reviews) [By Trengo](https://www.g2.com/sellers/trengo) [ (246)4.3 out of 5 ](https://www.g2.com/products/trengo/reviews#reviews "Read Trengo Reviews") Product Description Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agent **Industries:** Leisure, Travel & Tourism, Apparel & Fashion · **Market Segment:** 73% Small-Business, 26% Mid-Market ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from...[Read review](https://www.g2.com/products/trengo/reviews/trengo-review-9033365) ![Ernesto E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ernesto E.") EE Highlight the features and the competitive price of the solution.[Read review](https://www.g2.com/products/trengo/reviews/trengo-review-9095299) Year Founded 2017 HQ Location Utrecht, Utrecht, Netherlands Company Website https://www.trengo.com Twitter @TrengoHQ LinkedIn® Page https://www.linkedin.com/company/trengo/about/ ### [HighLevel](https://www.g2.com/products/highlevel/reviews) [By HighLevel](https://www.g2.com/sellers/highlevel) [ (645)4.6 out of 5 ](https://www.g2.com/products/highlevel/reviews#reviews "Read HighLevel Reviews") Product Description HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra **Users:** Owner, CEO · **Industries:** Marketing and Advertising, Consulting · **Market Segment:** 64% Small-Business, 3% Mid-Market User SentimentHow are these determined? Users like that HighLevel combines CRM, automation, and marketing tools into one platform, saving time and helping manage leads, automate tasks, and keep all client interactions organized in one place. Reviewers noted that the platform has a steep learning curve, with features like workflow automation and funnel setup requiring more guidance and onboarding tips for new users. Year Founded 2018 HQ Location Dallas, Texas Company Website https://gohighlevel.com Twitter @gohighlevel LinkedIn® Page https://www.linkedin.com/company/highlevel/ ### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) [By Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20) [ (1,149)4.5 out of 5 ](https://www.g2.com/products/elevenlabsio/reviews#reviews "Read ElevenLabs Reviews") Product Description ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creativ **Users:** CEO, Founder · **Industries:** Marketing and Advertising, Entertainment · **Market Segment:** 73% Small-Business, 7% Mid-Market User SentimentHow are these determined? Reviewers like the realistic and natural sounding voices, the ability to quickly test different voices, and the convenience of API integration for building applications. Reviewers mentioned issues with pronunciation and tone accuracy, usage limits on the free plan, and difficulties with API access and integration. Year Founded 2022 HQ Location New York, US Company Website https://elevenlabs.io/ LinkedIn® Page https://www.linkedin.com/company/elevenlabsio/ ### [SleekFlow](https://www.g2.com/products/sleekflow/reviews) [By SleekFlow](https://www.g2.com/sellers/sleekflow) [ (208)4.6 out of 5 ](https://www.g2.com/products/sleekflow/reviews#reviews "Read SleekFlow Reviews") Product Description SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and **Users:** Director, Founder · **Industries:** Retail, Health, Wellness and Fitness · **Market Segment:** 74% Small-Business, 21% Mid-Market User SentimentHow are these determined? Users like the intuitive interface, easy onboarding, and integrations with various business tools that streamline workflows, improve collaboration, and increase productivity. Reviewers mentioned some difficulties with advanced automation and workflow configurations, time-consuming setup for certain integrations, and a desire for more customization options for reporting and analytics. Year Founded 2019 HQ Location Singapore, SG Company Website https://sleekflow.io/ Twitter @sleekflow\_io LinkedIn® Page https://www.linkedin.com/company/sleekflow ### [Helpwise](https://www.g2.com/products/helpwise/reviews) [By Saas Labs](https://www.g2.com/sellers/saas-labs) [ (181)4.6 out of 5 ](https://www.g2.com/products/helpwise/reviews#reviews "Read Helpwise Reviews") Product Description Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch **Users:** CEO, Owner · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 90% Small-Business, 10% Mid-Market MT First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we...[Read review](https://www.g2.com/products/helpwise/reviews/helpwise-review-5127816) ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than...[Read review](https://www.g2.com/products/helpwise/reviews/helpwise-review-5139001) Year Founded 2016 HQ Location Palo Alto, California Company Website https://www.saaslabs.co/ Twitter @saas\_labs LinkedIn® Page https://www.linkedin.com/company/10436435/ ### [TeamSupport](https://www.g2.com/products/teamsupport/reviews) [By TeamSupport](https://www.g2.com/sellers/teamsupport) [ (891)4.4 out of 5 ](https://www.g2.com/products/teamsupport/reviews#reviews "Read TeamSupport Reviews") Product Description TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success **Users:** Software Engineer, Software Developer · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 44% Mid-Market, 39% Small-Business ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.") DB -TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a...[Read review](https://www.g2.com/products/teamsupport/reviews/teamsupport-review-4364122) ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export") UI The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner.[Read review](https://www.g2.com/products/teamsupport/reviews/teamsupport-review-6961680) Year Founded 2008 HQ Location Dallas, TX Company Website https://www.teamsupport.com/ Twitter @TeamSupport LinkedIn® Page https://www.linkedin.com/company/teamsupport-com/ Phone +1 (800) 596-2820 ### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) [By ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) [ (3,512)4.5 out of 5 ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews#reviews "Read GTM Studio - Powered by ZoomInfo Reviews") Product Description Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intel **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 63% Mid-Market, 24% Enterprise User SentimentHow are these determined? Reviewers appreciate the platform's ability to automate workflows, transcribe conversations, provide quick summaries of calls, and offer accurate B2B contact data and powerful targeting tools that make it easy to find and reach the right prospects quickly. Reviewers experienced outdated contact data, complex initial setup, expensive pricing for smaller teams, and issues with integration and customer support. Year Founded 2000 HQ Location Vancouver, WA Company Website https://www.zoominfo.com/ Twitter @ZoomInfo LinkedIn® Page https://www.linkedin.com/company/zoominfo/ ### [Richpanel](https://www.g2.com/products/richpanel/reviews) [By Richpanel](https://www.g2.com/sellers/richpanel) [ (94)4.7 out of 5 ](https://www.g2.com/products/richpanel/reviews#reviews "Read Richpanel Reviews") Product Description Richpanel is the AI-native helpdesk for ecommerce and DTC brands. You hire an AI support team and the helpdesk your humans work in, on one platform and one bill. The AI resolves the repeat work end to **Users:** Customer Service Manager · **Industries:** Retail, Health, Wellness and Fitness · **Market Segment:** 82% Small-Business, 17% Mid-Market ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC The team at Richpanel are super talented and helpful. They completely understand the challenges of an SME and work with you to deliver a successful...[Read review](https://www.g2.com/products/richpanel/reviews/richpanel-review-4387723) ![Hov M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hov M.") HM From the product: Ease of use for the customer. Easy authentication, easy access to order and account info, and natural flow to self-resolve...[Read review](https://www.g2.com/products/richpanel/reviews/richpanel-review-4468433) Year Founded 2019 HQ Location San Jose, California Company Website https://richpanel.com/ Twitter @Richpanel LinkedIn® Page https://www.linkedin.com/company/13686962/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/conversational-support/free#product-list) - [1](/categories/conversational-support/free#product-list) - 2 - [3](/categories/conversational-support/free?page=3#product-list) - [4](/categories/conversational-support/free?page=4#product-list) - [5](/categories/conversational-support/free?page=5#product-list) - [6](/categories/conversational-support/free?page=6#product-list) - [7](/categories/conversational-support/free?page=7#product-list) - [Next ›Next ›](/categories/conversational-support/free?page=3#product-list)