# Top Free Conversational Support Software - Page 6

## How Many Conversational Support Software Products Does G2 Track?

**Total Products under this Category:** 208

### Category Stats (Aug 2026)

- **Average Rating:** 4.56/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Maven AGI (+0.82%) - Among all products in this category, Maven AGI recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Conversational Support Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 67,100+ Authentic Reviews
- 208+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversational Support Software
 ![G2 Grid® for Conversational Support Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-support/grids.png?focus%5B%5D=574&focus%5B%5D=5494&focus%5B%5D=3270&focus%5B%5D=57328&focus%5B%5D=19432&focus%5B%5D=1437428&focus%5B%5D=748&focus%5B%5D=10366)

Highlighted products: Zendesk for Customer Service, Agentforce Service (formerly Salesforce Service Cloud), Fin, HubSpot Service Hub, Birdeye, Jotform AI Agents, Freshdesk, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-support/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=birdeye&focus%5B%5D=jotform-ai-agents&focus%5B%5D=freshdesk&focus%5B%5D=podium)

**Sponsored**

### Pylon

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1896&secure%5Bchosen_at%5D=2026-08-15T05%3A02%3A14Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1265405&secure%5Bresource_id%5D=1896&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-support%2Ffree%3Fpage%3D6&secure%5Btoken%5D=6674bb12e05e4911ff6b4588c0f1d4b3cd361e6186896d8ce63b1d00682f76b2&secure%5Burl%5D=https%3A%2F%2Fusepylon.com%2Fpricing&secure%5Burl_type%5D=paid_promos)

### [HaloCRM](https://www.g2.com/products/halocrm/reviews)

HaloCRM is an all-inclusive customer service platform for exceptional support teams. HaloCRM gives you the power to unify your customer communications into a scalable tool, with powerful out-of-the-box functionality designed to drive unparalleled customer service. The omnichannel platform offers advanced reporting, self-service features, automation, escalation management, satisfaction surveys, virtual agents and much more. Quick to launch, quick to master, and quick to scale, HaloCRM offers a truly unlimited customer service solution delivered by an expert, in-house team.

**Average Rating:** 4.8/5.0

**Total Reviews:** 4

#### Who Is the Company Behind HaloCRM?

- **Seller:** [Halo Service Solutions](https://www.g2.com/sellers/halo-service-solutions)
- **Year Founded:** 1994
- **HQ Location:** Stowmarket, England
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d87348f63fe6a103b77d75b3a24e600ce1d8345b771b5db9fd6add5d120e6cd4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2083634%2F&secure%5Burl_type%5D=linkedin_company_website)  
307 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Do G2 Reviewers Say About HaloCRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **hands-on customer support** of HaloCRM, making their onboarding and integration experiences seamless.
- Users appreciate the **ease of use** of HaloCRM, finding its clean UI and integrations helpful for their team.
- Users value the **easy integration** with other tools, streamlining their workflow and enhancing productivity.
- Users appreciate the **easy integration with other tools** in HaloCRM, enhancing their overall productivity and efficiency.
- Users value the **intuitive interface** of HaloCRM, which simplifies navigation and enhances the overall experience.

##### Cons

- Users find the **difficult learning curve** of HaloCRM necessitating multiple training calls for proper understanding.
- Users experienced a **steep learning curve** , requiring multiple training calls to effectively understand HaloCRM.
- Users report a **steep learning curve** with HaloCRM, requiring multiple training sessions to grasp its features.
- Users find that the **technical expertise required** demands additional training sessions to effectively use HaloCRM.

#### What Are Recent G2 Reviews of HaloCRM?

**["Intuitive CRM platform"](https://www.g2.com/survey_responses/halocrm-review-9354498)**

**Rating:** 5.0/5.0 stars

_— Alicia S._

[Read full review](https://www.g2.com/survey_responses/halocrm-review-9354498)

**["Great Omnicannel CRM Tool, Helped us in Efficient Analysis of our Customer Support Team"](https://www.g2.com/survey_responses/halocrm-review-9539241)**

**Rating:** 5.0/5.0 stars

_— Arvind A._

[Read full review](https://www.g2.com/survey_responses/halocrm-review-9539241)

### [IrisAgent](https://www.g2.com/products/irisagent/reviews)

IrisAgent is an AI-powered customer support platform that automates 50%+ of support tickets with zero hallucinations. Unlike generic AI chatbots, IrisAgent validates every response against your knowledge base, achieving 95%+ verified accuracy across chat, email, and voice channels. Deploy in 24 hours with no custom development. IrisAgent connects to Zendesk, Salesforce, Intercom, Freshworks, and Jira to auto-resolve tickets, auto-tag and route requests, and give agents real-time recommended resolutions from your KB and past tickets. Trusted by Dropbox, Zuora, and InvoiceCloud to handle 1M+ tickets monthly. SOC 2 Type II certified, GDPR and HIPAA compliant. Key capabilities: - Hallucination Removal Engine — every AI answer is grounded in your data - Smart Operating Procedures — write workflows in plain English, no code - Workflow Automation — process refunds, resets, and routine tasks automatically - Auto-tagging & Routing — instant categorization and queue assignment - Omnichannel AI — unified automation across chat, email, and voice - Sentiment Analysis — real-time monitoring with escalation alerts

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate IrisAgent?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind IrisAgent?

- **Seller:** [IrisAgent](https://www.g2.com/sellers/irisagent)
- **Year Founded:** 2020
- **HQ Location:** Mountain View, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aacc8ea4dbc40447f272bdfc33d2a4b258751ad0564f1e3fbabd750f138b807c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Firisagent1&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of IrisAgent?

**["Really useful AI integration for Support Agents"](https://www.g2.com/survey_responses/irisagent-review-10992992)**

**Rating:** 5.0/5.0 stars

_— Chetan D._

[Read full review](https://www.g2.com/survey_responses/irisagent-review-10992992)

**["Great AI tool for support ops"](https://www.g2.com/survey_responses/irisagent-review-7467294)**

**Rating:** 4.5/5.0 stars

_— Hilary L._

[Read full review](https://www.g2.com/survey_responses/irisagent-review-7467294)

### [Shared Inbox by Canary](https://www.g2.com/products/shared-inbox-by-canary/reviews)

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Shared Inbox by Canary?

- **Proactive Engagement:** 10.0/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 10.0/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Shared Inbox by Canary?

- **Seller:** [Canary Mail](https://www.g2.com/sellers/canary-mail)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, US
- **Twitter:** @CanaryMailApp  
7,664 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72729545ee0a696be2d5485a4bc7bf9addd6a6241762721ce4574c5e4b00ae5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcanary-mail%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 250% Medium, 150% Small

#### What Do G2 Reviewers Say About Shared Inbox by Canary?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Shared Inbox by Canary transformative for team collaboration and email management.
- Users love the **unified inbox feature** of Canary, enhancing teamwork and simplifying email management seamlessly within Gmail.
- Users appreciate the **intuitive collaboration** offered by Canary’s Shared Inbox, enhancing teamwork and simplifying email management.
- Users love the **seamless collaboration** offered by Shared Inbox, enhancing teamwork and streamlining email management effectively.
- Users appreciate the **streamlined communication** in Shared Inbox by Canary, enhancing team collaboration and organization effortlessly.

##### Cons

- Users find it disappointing that Shared Inbox by Canary **lacks essential features** like alerts for unassigned emails and advanced reporting.
- Users feel the **pricing is high** , making it challenging for non-profits and limiting overall accessibility.
- Users find **usage limitations** frustrating, noting issues like the inability to set up double triggers effectively.
- Users find the **chat functionality lacking** due to reliance on Gmail's conversation view and limited notification options.
- Users feel the **pricing is steep** for small teams, making it less accessible compared to other options.

#### What Are Recent G2 Reviews of Shared Inbox by Canary?

**["Shared inbox by Canary for teams using shared inbox beyond Support"](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11665451)**

**Rating:** 5.0/5.0 stars

_— Viet T._

[Read full review](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11665451)

**["The Game-Changer for Efficient Marketing and Sales Client Communication"](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11435482)**

**Rating:** 5.0/5.0 stars

_— Milford E._

[Read full review](https://www.g2.com/survey_responses/shared-inbox-by-canary-review-11435482)

### [StepsAI](https://www.g2.com/products/stepsai/reviews)

Steps AI Chatbot is an easy-to-implement Agentic AI chatbot that helps businesses boost revenue, improve customer experience, and automate 24/7 support with value-first pricing. It integrates with 250+ tools including Shopify and Zendesk, fully aligns with your brand, and requires no engineering resources to manage. With intelligent automation and real-time insights, Steps AI Chatbot streamlines support operations, reduces costs, and delivers faster, more personalized customer experiences.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate StepsAI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Self-Serve Support:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind StepsAI?

- **Seller:** [Steps AI](https://www.g2.com/sellers/steps-ai)
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb54c60df6a416492d2341bafab083abfd8d96f85950dacd0b38e0f23693721a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstepsai-aide%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of StepsAI?

**["Steps AI’s Omnichannel “AI Brain” Streamlined Our Support and Boosted Conversions"](https://www.g2.com/survey_responses/stepsai-review-13101754)**

**Rating:** 5.0/5.0 stars

_— SADASHIV Y._

[Read full review](https://www.g2.com/survey_responses/stepsai-review-13101754)

### [Voca Conversational Interaction Center](https://www.g2.com/products/voca-conversational-interaction-center/reviews)

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI Voca Conversational Interaction Center (CIC) is built on Azure, giving your contact center the same 99.999% uptime and reliability as Microsoft Teams. A perfect fit between native Teams contact center features & a premium contact center. Have a look: Omnichannel Microsoft Teams Contact Center Voice, email, & webchat interactions give your customers more options for engaging on their terms with your agents. Trust the reliability that comes with Voca CIC being a native Azure-based app using Teams calling infrastructure & client platform to deliver collaborative customer and agent connection. - One-screen Agent Experience - Agent & Supervisor Teams Apps - Intelligent Interaction Routing - Supervisor Live Monitoring - Real-time & Historical Analytics - CRM Integration Self-Service IVA & Conversational IVR Conversational AI & API requests enable you to automate any service scenario for your customers. Voca CIC’s Conversational IVR enables customers to speak freely and resolve issues with intelligent, personalized voice assistants that can automate any service scenario, freeing agents for higher-value tasks, while reducing wait times and misrouted calls. - Pre-trained Conversational AI (NLU, TTS, & STT) - API Extensions - No-code Call Flow Designer - Built-in Microsoft Cognitive Services - Real-time IVR Reports - CRM & Database Dips Conversational Auto-Attendant Natural Language Understanding guides your callers to reach any company contact or department. Enable advanced AI to confidently handle and route calls the first time. Voca CIC’s Auto-Attendant allows callers to voice their reason for calling, using intuitive voice recognition to swiftly direct them to the appropriate department or call queue. - Microsoft Teams Presence-based Routing - 14 Languages Options - Built-in Voicemail & Notifications - Company Address Book Sync - Call Hunting Across Devices - Custom Company Vocabulary

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Voca Conversational Interaction Center?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Self-Serve Support:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Voca Conversational Interaction Center?

- **Seller:** [AudioCodes](https://www.g2.com/sellers/audiocodes)
- **Year Founded:** 1993
- **HQ Location:** Or Yehuda, Tel Aviv District, Israel
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aed685faf3e036e85a7fbca5b2b0c0131a7f491357aef189a07ddfc818423beb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faudiocodes&secure%5Burl_type%5D=linkedin_company_website)  
1,362 employees on LinkedIn®
- **Ownership:** NASDAQ: AUDC

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Voca Conversational Interaction Center?

**["Flexible Conversational AI Solution for Contact Centers"](https://www.g2.com/survey_responses/voca-conversational-interaction-center-review-12864548)**

**Rating:** 4.5/5.0 stars

_— Sothea H._

[Read full review](https://www.g2.com/survey_responses/voca-conversational-interaction-center-review-12864548)

### [Callvu](https://www.g2.com/products/callvu/reviews)

Callvu redefines the customer experience (CX) by bridging the gap between a customer's intent and a successfully finished transaction. In modern regulated environments, simply having a conversation with a chatbot or agent isn't enough; the true value lies in completion. Callvu transforms traditional, often fragmented interactions into seamless, mobile-first digital journeys that guide users through complex tasks like identity verification, document signing, and secure payments. From a customer’s perspective, the experience is effortless. When a customer calls or chats about a high-stakes task—such as opening a bank account or filing an insurance claim—Callvu launches a Completion Micro-App. These intuitive interfaces eliminate the friction of traditional forms, using real-time validations and pre-filled data to ensure the user provides the correct information the first time. This significantly reduces abandonment and the "re-work" caused by missing data. Critically, Callvu embeds compliance directly into the execution of the workflow. Instead of relying on manual after-the-fact audits, the platform enforces mandatory gating, disclosure sequencing, and risk-detection rules in real-time. This "deterministic" approach makes non-compliant execution structurally impossible. Every action is recorded in a comprehensive, time-stamped audit trail, satisfying regulatory requirements (like HIPAA, PCI, and GDPR) while building deep trust. By ensuring processes are finished correctly and safely, Callvu allows enterprises to scale AI and digital channels without sacrificing the rigorous standards required in regulated industries.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Callvu?

- **Seller:** [CallVU](https://www.g2.com/sellers/callvu)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89fca944d1823aeb63fd203612831dec24b1c175b993964a26dec48e0e6abd41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcallvu-us%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Callvu?

**["CallVu’s Knowledgeable, Innovative Team That Consistently Exceeds Expectations"](https://www.g2.com/survey_responses/callvu-review-12412826)**

**Rating:** 5.0/5.0 stars

_— David C W._

[Read full review](https://www.g2.com/survey_responses/callvu-review-12412826)

### [Chattitude](https://www.g2.com/products/chattitude/reviews)

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

#### Who Is the Company Behind Chattitude?

- **Seller:** [Chattitude](https://www.g2.com/sellers/chattitude)
- **Year Founded:** 2024
- **HQ Location:** Clarksburg, Maryland USA
- **Twitter:** @chattitudeai  
2 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1db484cf22a513a4f24fbd30da7603b24e92bdb171379bd4afecfa336d681baf&secure%5Burl%5D=http%3A%2F%2Flinkedin.com%2Fcompany%2Fchattitude%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Ownership:** Gold Lasso, Inc.

### [Console CX](https://www.g2.com/products/console-cx/reviews)

Console CX: From Zero to Support Hero Starting customer support doesn’t have to be difficult. With Console CX, you can launch support in Copilot mode — quickly, smoothly, and without disrupting your team’s workflow. Even before your product goes to market, you can test the chatbot internally. When you’re ready, switch to automated mode and let the bot handle live customer questions. Setting up the chatbot takes just a few minutes. If you already have documentation or help center articles, simply upload them into the AI agent’s knowledge base. The bot immediately begins generating responses that you can review, edit, and approve — all in one interface. Why early-stage startups need AI support sooner than they think Every missed question is a missed conversion. At the early stages of growth, every user matters. If someone gets stuck without help, they won’t return. An AI agent ensures that no question goes unanswered, even when your team is offline. Limited resources demand automation. You don’t need a team of 10 support agents right away. A properly configured chatbot can handle up to 70% of routine questions, allowing founders and developers to focus on the product while the CX team manages only escalated cases. Faster feedback loops. Support isn’t just about answers — it’s about learning. A live AI chatbot shows where users struggle, which features need clearer onboarding, and how customers perceive your value proposition. Instant scaling without complexity. When traffic spikes — after a launch, a promotion, or media coverage — your AI bot scales automatically. You don’t need to rush to hire agents or fight bottlenecks. Support quality remains consistent under pressure. Don’t wait for growth to scale support Too many companies postpone adopting a chatbot until ticket volume becomes overwhelming. With Console CX, you can deploy an AI agent from day one — saving time, reducing effort, and ensuring reliable customer support from the start.

#### Who Is the Company Behind Console CX?

- **Seller:** [General Secret](https://www.g2.com/sellers/general-secret)
- **Year Founded:** 2024
- **HQ Location:** United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5adac1768c160fd964625c1acd4849414187e0a99d41f29114a38ad54c8676&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgeneralsecret%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [CRM Built for WhatsApp](https://www.g2.com/products/crm-built-for-whatsapp/reviews)

WhachatCRM is an AI-powered WhatsApp CRM built for sales teams — not just marketing automation. While platforms like ManyChat, WATI, and other WhatsApp automation tools focus primarily on broadcast campaigns and flow-based chatbots, WhachatCRM is designed to help businesses capture leads, automate follow-ups, manage pipelines, and close deals directly inside WhatsApp. We combine the official WhatsApp Business API, a collaborative Unified Inbox, built-in sales pipeline management, and an advanced AI Brain that acts — not just replies. Unlike traditional chatbot builders that rely heavily on static flows, WhachatCRM’s AI understands context, qualifies leads, updates deal stages, triggers follow-ups, and assists teams in real time — functioning like a 24/7 digital sales assistant. One of our biggest differentiators: No per-message fees. No markups. No surprise scaling costs. As conversation volume grows, businesses maintain predictable pricing — a major advantage over platforms that charge per message or add usage-based markups. WhachatCRM is ideal for: Real estate agencies Travel agencies Coaches and consultants Service businesses E-commerce brands handling inbound inquiries High-ticket sales teams If your business closes deals in conversations, you need more than a chatbot. You need structure, visibility, automation, and AI working together. WhachatCRM transforms WhatsApp from a messaging tool into a scalable, AI-driven revenue engine.

#### Who Is the Company Behind CRM Built for WhatsApp?

- **Seller:** [Whachatcrn](https://www.g2.com/sellers/whachatcrn)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e54d143ba9f74f5e728fd888132c1443c9c5308dfe4bc3505cf025cbf1335180&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhachatcrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRMwHATA AI](https://www.g2.com/products/crmwhata-ai/reviews)

CRMwHATA - Plataforma de Comunicación con Clientes Omnicanal Potenciada por IA Una Plataforma. Todas tus Conversaciones con Clientes. CRMwHATA es una solución integral de gestión de relaciones con clientes que centraliza la comunicación a través de WhatsApp, Facebook, Instagram y tu sitio web—todo impulsado por inteligencia artificial. Diseñada para empresas que quieren escalar su servicio al cliente sin escalar su equipo. Lo que Hace Diferente a CRMwHATA IA que Realmente Entiende tu Negocio Entrena al asistente de IA con tus propios documentos, preguntas frecuentes y base de conocimientos. La plataforma aprende la voz única de tu negocio y proporciona respuestas precisas y contextuales a las consultas de los clientes—manejando automáticamente hasta 5,000 conversaciones impulsadas por IA al mes en planes empresariales. Gestión Omnicanal Verdadera Deja de hacer malabares con múltiples aplicaciones y pestañas. Gestiona WhatsApp Business, Facebook Messenger, Instagram DMs y chat del sitio web desde una sola bandeja de entrada unificada. Cada conversación, sin importar el canal, se rastrea y almacena en un solo lugar. CRM Integrado que Funciona A diferencia de las herramientas de chat independientes, CRMwHATA incluye gestión completa de contactos, seguimiento del historial de conversaciones y capacidades de seguimiento de clientes. No necesitas exportar datos ni cambiar de plataforma—todo lo que necesitas para gestionar las relaciones con clientes ya está integrado. Características Principales Respuestas Impulsadas por IA: Automatiza las interacciones con clientes mediante respuestas inteligentes entrenadas con la documentación de tu negocio Bandeja Multicanal: WhatsApp, Facebook, Instagram y chat web unificados en una sola interfaz Plantillas de Respuesta Rápida: Guarda y despliega respuestas preescritas al instante Difusiones por WhatsApp: Envía mensajes dirigidos a segmentos de clientes Colaboración en Equipo: Soporta múltiples usuarios agentes con acceso basado en roles Gestión de Proyectos: Organiza y rastrea proyectos y negocios relacionados con clientes Enlaces de Referencia IA: Genera recomendaciones inteligentes de recursos para clientes Widget de Chat Web: Añade chat en vivo a tu sitio web sin herramientas adicionales Perfecto Para Negocios de comercio electrónico gestionando alto volumen de mensajes Proveedores de servicios coordinando citas con clientes Equipos de ventas nutriendo prospectos a través de múltiples canales Equipos de soporte buscando reducir tiempos de respuesta con IA Empresas latinoamericanas que necesitan soporte en español Precios Flexibles para Cada Etapa Desde emprendedores independientes hasta equipos empresariales, CRMwHATA ofrece planes comenzando con un nivel gratuito (50 respuestas IA/mes) hasta planes empresariales con más de 5,000 respuestas IA, entrenamiento de documentos ilimitado y más de 10 usuarios agentes. Comienza gratis. Escala a medida que creces. Sin compromiso requerido.

#### Who Is the Company Behind CRMwHATA AI?

- **Seller:** [Saint Denis Del Caribe](https://www.g2.com/sellers/saint-denis-del-caribe)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [EasyBusy Chats](https://www.g2.com/products/easybusy-chats/reviews)

EasyBusy Chats is a professional Omnichannel and AI-driven communication solution designed to unify all customer messaging channels inside your CRM. Manage WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, and WebChat conversations from one centralized interface. Stop switching between browser tabs, personal phone screens, and messaging apps. EasyBusy Chats seamlessly connects with major systems like Odoo, Zoho CRM, and others CRM, automates CRM lead creation, and keeps a complete, secure interaction history directly inside your lead cards and deal Chatter. Supercharge your sales performance with our built-in AI Architecture: \* 24/7 AI Sales Bot: Automatically answers customer questions round-the-clock across all messaging channels, ensuring zero lost leads. \* AI Dialogue Analysis & Transcription: Automatically transcribes chats, generates quick conversation summaries, highlights customer objections, detects red flags, and suggests the best next steps for your sales managers. Eliminate manual copy-pasting, boost your team’s response time, and protect your client database with rock-solid synchronization and multi-CRM compatibility. Key Features: \* Unified Omnichannel Inbox: WhatsApp, Telegram, Instagram, Viber, Facebook Messenger, and Live Chat in one window. \* Multi-CRM Support: Native integration with Odoo, Zoho and etc CRM, custom APIs. \* Automated Lead Creation: Turn incoming messages into organized CRM leads automatically. \* Embedded AI Intelligence: 24/7 automated sales replies, chat summaries, objection detection, and actionable management insights. \* Full Data Ownership: Keep 100% of customer conversation history inside your company database. Perfect For: \* eCommerce & Retail \* Sales & Business Development Departments \* Customer Support Teams \* Real Estate & Property Management \* Logistics & Transportation Companies \* Healthcare & Wellness Clinics \* Educational & EdTech Projects \* Marketing & Digital Agencies \* Professional B2B Service Companies

#### Who Is the Company Behind EasyBusy Chats?

- **Seller:** [EasyBusy Chats](https://www.g2.com/sellers/easybusy-chats)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [eGain AI Knowledge Hub](https://www.g2.com/products/egain-ai-knowledge-hub/reviews)

eGain AI Knowledge Hub is the industry’s most advanced AI-powered knowledge management solution, designed to empower customer service, contact center, and support teams with instant, accurate, and compliant answers across channels. Whether it’s for agents, chatbots, or self-service, the AI Knowledge Hub delivers consistent and context-aware knowledge using trusted generative AI, guided workflows, search, and analytics.

#### Who Is the Company Behind eGain AI Knowledge Hub?

- **Seller:** [eGain](https://www.g2.com/sellers/egain)
- **Year Founded:** 1997
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @eGain  
2,498 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce5f29c209b55db622d55393de711279be5545ca3450f7af3b1e8b04e5f1d3ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8084%2F&secure%5Burl_type%5D=linkedin_company_website)  
777 employees on LinkedIn®
- **Ownership:** NasdaqCM:EGAN

### [EnableX Dialogs Cloud](https://www.g2.com/products/enablex-dialogs-cloud/reviews)

EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind EnableX Dialogs Cloud?

- **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx)
- **Year Founded:** 2017
- **HQ Location:** Singapore
- **Twitter:** @EnablexIo  
108 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b009c518184fe87a925834eb1df96d20d1886e2e3820d385178f307a2e0dca1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18241218%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Large

#### What Do G2 Reviewers Say About EnableX Dialogs Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of EnableX Dialogs Cloud invaluable, allowing chatbot design without coding knowledge.
- Users appreciate the **easy chatbot design** in EnableX Dialogs Cloud, enabling consistent customer interactions effortlessly.
- Users appreciate the **helpful support** of EnableX Dialogs Cloud, benefiting from its 24/7 availability and user-friendly design.
- Users appreciate the **seamless integrations** in EnableX Dialogs Cloud, enhancing customer interaction consistency without coding knowledge.

##### Cons

- Users experience **AI limitations** when dealing with complex queries, resulting in unsatisfactory answers and frustration.
- Users find the **reporting options restricted** , lacking the detail needed for effective analysis of customer behaviors.
- Users find the **lack of detailed reporting options** in EnableX Dialogs Cloud limits analysis of customer behavior and chatbot interactivity.
- Users feel the **reporting options are restricted** , lacking detailed analysis for evaluating customer behavior and chatbot interactivity.

#### What Are Recent G2 Reviews of EnableX Dialogs Cloud?

**["Easier to give your answer"](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351)**

**Rating:** 5.0/5.0 stars

_— Shivpujan M._

[Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351)

**["Quickly adapt chatbots to solve evolving customer needs"](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330)**

**Rating:** 4.5/5.0 stars

_— Shihab R._

[Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330)

### [EvoAI](https://www.g2.com/products/evoai/reviews)

EvoAI is the AI customer experience platform for DTC and eCommerce, built on a first-party identity graph instead of stateless session IDs. Three apps, one brain: AI Sales Assistant for Conversational Commerce Platforms, conversational support with customer service automation and 24/7 customer self-service, and AI Search. One shopper profile across chat, email, SMS, WhatsApp, and Facebook Messenger. Also one of the few Digital Customer Service Platforms built for DTC: modern help desk, brand-native live chat, conversational marketing, and social customer service. One inbox, one memory. Sit on top of Gorgias, Kustomer, Zendesk, Richpanel, Freshdesk, or Help Scout, or run EvoAI native. Free trial for any-size brand. 30%+ CX cost reduction on signup. Live in days. Built on Blotout. Trusted by 1,300+ DTC brands including Plug.tech, Beard Struggle, Oakcha, and Caden Lane.

#### Who Is the Company Behind EvoAI?

- **Seller:** [Blotout](https://www.g2.com/sellers/blotout)
- **Year Founded:** 2019
- **HQ Location:** Fremont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9927e322a944ba87384cff6c77fddf892785dfaade12815cf7c32541d11c00c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblotout%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

### [Furie.AI](https://www.g2.com/products/furie-ai/reviews)

Furie™: The AI Assistant That Transforms Customer Engagement Furie™ is an intelligent, omnichannel engagement platform designed to help businesses turn every website visitor into a meaningful connection. Acting as a 24/7 digital front desk, it welcomes, guides, and supports customers in real time—whether they’re browsing on your site, messaging on Facebook, chatting through WhatsApp, or reaching out by SMS. At its core, Furie™ blends automation and human touch. The AI concierge handles common questions, surfaces instant answers, and proactively nudges visitors toward bookings, purchases, or sign-ups. When conversations need a human touch, Furie™ seamlessly hands off to live agents—providing them with complete visitor context, intent insights, and even AI-suggested replies to keep conversations smooth, fast, and on-brand. Businesses also gain real-time visibility into their web traffic. With features like heat scores, browsing timelines, and live prospecting dashboards, teams can spot high-intent visitors and intervene at the perfect moment. Meanwhile, leadership can track deflection rates, conversion lifts, and conversation trends through detailed analytics that turn raw activity into actionable strategy. From startups to enterprises, Furie™ offers flexible plans that scale with your growth. Integration is effortless—just a single line of code brings it to life across your digital channels. With Furie™, businesses move beyond passive websites and disconnected channels. They step into a future where every visitor feels acknowledged, every agent works smarter, and every interaction has the power to convert.

#### Who Is the Company Behind Furie.AI?

- **Seller:** [Furie.AI](https://www.g2.com/sellers/furie-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ba5bda38c0b540f1fa08dbb384e57c4eed4ae4404fe63486a431464286f57e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffurie-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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