# Top Free Conversational Support Software - Page 5 Check out our list of free Conversational Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Conversational Support Software](https://www.g2.com/categories/conversational-support) to ensure you get the right product. ## View Free Conversational Support Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **92** Conversational Support Products Available View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) ### [Salesmate](https://www.g2.com/products/salesmate/reviews) [By Salesmate](https://www.g2.com/sellers/salesmate) [ (118)4.7 out of 5 ](https://www.g2.com/products/salesmate/reviews#reviews "Read Salesmate Reviews") Product Description Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes cus **Users:** Owner · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 73% Small-Business, 14% Mid-Market User SentimentHow are these determined? Reviewers appreciate the platform's ease of use, quick adoption, immediate value, and the support team's responsiveness and willingness to help troubleshoot and resolve system glitches. Users reported occasional system glitches involving activities and task associations, a learning curve when setting up advanced features, and a desire for more integrations and a native MLS integration. Year Founded 2016 HQ Location Charlotte, NC Company Website https://www.salesmate.io Twitter @SalesmateIO LinkedIn® Page https://www.linkedin.com/company/salesmate/about ### [BotSpace](https://www.g2.com/products/botspace/reviews) [By BotSpace](https://www.g2.com/sellers/botspace) [ (37)4.8 out of 5 ](https://www.g2.com/products/botspace/reviews#reviews "Read BotSpace Reviews") Product Description BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati **Industries:** Computer Software · **Market Segment:** 70% Small-Business, 27% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design. Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team. Year Founded 2017 HQ Location Pune, Maharashtra Company Website https://bot.space/ Twitter @botspaceHQ LinkedIn® Page https://www.linkedin.com/company/botspacehq [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [brandy.im](https://www.g2.com/products/brandy-im/reviews) [By Brandy.im](https://www.g2.com/sellers/brandy-im) [ (13)4.8 out of 5 ](https://www.g2.com/products/brandy-im/reviews#reviews "Read brandy.im Reviews") Product Description Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r **Market Segment:** 54% Small-Business, 23% Enterprise ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") EC Chatting with clients, especially on Whatsapp, has become one of the main communication channels. We serve around 100,000 conversations a month. So...[Read review](https://www.g2.com/products/brandy-im/reviews/brandy-im-review-6823858) Year Founded 2015 HQ Location Lisbon, PT Company Website https://brandy.im LinkedIn® Page https://www.linkedin.com/company/brandy-im ### [Chatway Live Chat](https://www.g2.com/products/chatway-chatway-live-chat/reviews) [By Chatway](https://www.g2.com/sellers/chatway) [ (91)4.9 out of 5 ](https://www.g2.com/products/chatway-chatway-live-chat/reviews#reviews "Read Chatway Live Chat Reviews") Product Description Chatway transforms online customer interactions with its live chat and AI chatbot solution for websites. Offering real-time communication, customizable widgets, intelligent chatbots, and AI-powered su **Users:** Owner, Founder · **Industries:** Leisure, Travel & Tourism, Retail · **Market Segment:** 91% Small-Business, 3% Mid-Market User SentimentHow are these determined? Reviewers like the simplicity, user-friendliness, and real-time interaction of Chatway Live Chat, appreciating its clean design, quick response time, and the ability to handle a high volume of support requests automatically. Reviewers noted that Chatway Live Chat has limited advanced features compared to other live chat tools, with basic customization options and room for improvement in integrations, and it may feel a bit limited for larger teams or high-volume support. Year Founded 2014 HQ Location Tel Aviv, IL Company Website https://chatway.app/ Twitter @chatway\_inc LinkedIn® Page https://www.linkedin.com/company/5812499/ ### [CX Genie](https://www.g2.com/products/cx-genie/reviews) [By CX Genie](https://www.g2.com/sellers/cx-genie) [ (4)4.3 out of 5 ](https://www.g2.com/products/cx-genie/reviews#reviews "Read CX Genie Reviews") Product Description CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer ex **Market Segment:** 75% Small-Business, 25% Mid-Market ![Kartik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik M.") KM Best part is that it can be integrated with whatsapp and shopify to work 24/7 so that we can respond queries on time.[Read review](https://www.g2.com/products/cx-genie/reviews/cx-genie-review-10357449) ![Meli C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meli C.") MC What I liked most about CX Genie is its ease of use; in minutes I can create a functional chatbot, customize its responses, and connect it with...[Read review](https://www.g2.com/products/cx-genie/reviews/cx-genie-review-11134495) Year Founded 2023 HQ Location Midview City, SG Company Website https://www.cxgenie.ai/ Twitter @genie\_cx LinkedIn® Page https://www.linkedin.com/company/cxgenie/ ### [Desku.io](https://www.g2.com/products/desku-io/reviews) [By Desku.io](https://www.g2.com/sellers/desku-io) [ (31)4.8 out of 5 ](https://www.g2.com/products/desku-io/reviews#reviews "Read Desku.io Reviews") Product Description Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o **Industries:** Computer Software · **Market Segment:** 77% Small-Business, 23% Mid-Market ![Jairo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jairo R.") JR The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need...[Read review](https://www.g2.com/products/desku-io/reviews/desku-io-review-7464546) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the...[Read review](https://www.g2.com/products/desku-io/reviews/desku-io-review-8724283) Year Founded 2022 HQ Location Dover, US Company Website https://desku.io/ Twitter @DeskuHQ LinkedIn® Page https://www.linkedin.com/company/desku-io/ ### [Rasa](https://www.g2.com/products/rasa/reviews) [By Rasa](https://www.g2.com/sellers/rasa) [ (11)4.0 out of 5 ](https://www.g2.com/products/rasa/reviews#reviews "Read Rasa Reviews") Product Description Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal **Market Segment:** 82% Small-Business, 18% Enterprise ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB Rasa is an open-source framework for building conversational ai. It is more customizable for different use cases and business problems.[Read review](https://www.g2.com/products/rasa/reviews/rasa-review-7833307) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF They have steadily improved the underlying tech and you can get about as good performance out of Rasa as anything else. Being a totally open book...[Read review](https://www.g2.com/products/rasa/reviews/rasa-review-7994069) Year Founded 2016 HQ Location San Francisco, US Company Website https://www.rasa.com LinkedIn® Page https://www.linkedin.com/company/4836263 ### [MonoChat](https://www.g2.com/products/bordo-io-monochat/reviews) [By Bordo.io](https://www.g2.com/sellers/bordo-io) [ (3)4.3 out of 5 ](https://www.g2.com/products/bordo-io-monochat/reviews#reviews "Read MonoChat Reviews") Product Description MonoChat is an all-in-one AI-powered communication and automation platform that enables businesses to manage all customer interactions from a single, centralized dashboard — across WhatsApp, Instagram **Market Segment:** 67% Small-Business, 33% Mid-Market ![Liliana H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliana H.") LH We've been using Monochat to connect with our customers and enhance both the ordering process and overall experience. The platform is reliable,...[Read review](https://www.g2.com/products/bordo-io-monochat/reviews/monochat-review-11770709) NH MonoChat provides real-time customer support, making chat management straightforward and offering robust, insightful analytics.[Read review](https://www.g2.com/products/bordo-io-monochat/reviews/monochat-review-12075389) Year Founded 2011 HQ Location Samsun, TR Company Website https://www.bordo.io/ LinkedIn® Page https://www.linkedin.com/company/bordoio ### [Whelp](https://www.g2.com/products/whelp/reviews) [By Whelp](https://www.g2.com/sellers/whelp) [ (3)4.2 out of 5 ](https://www.g2.com/products/whelp/reviews#reviews "Read Whelp Reviews") Product Description Whelp is a customer support automation platform designed to unify communication across multiple channels, including live chat, email, voice, SMS, and social media, into a single interface. It’s partic **Market Segment:** 67% Mid-Market, 33% Small-Business ![Charles B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles B.") CB One standout feature is its real-time analytics, providing invaluable insights into customer behavior and preferences. This data-driven approach...[Read review](https://www.g2.com/products/whelp/reviews/whelp-review-8625441) ![Tural M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tural M.") TM We tried Whelp as a way to bring all of our customer communication (email, WhatsApp, live chat, SMS) into one place. I really like the idea of...[Read review](https://www.g2.com/products/whelp/reviews/whelp-review-11625966) Year Founded 2019 HQ Location New York, AZ Company Website https://getwhelp.com/ LinkedIn® Page https://www.linkedin.com/company/whelp ### [Diabolocom](https://www.g2.com/products/diabolocom/reviews) [By Diabolocom](https://www.g2.com/sellers/diabolocom) [ (29)4.3 out of 5 ](https://www.g2.com/products/diabolocom/reviews#reviews "Read Diabolocom Reviews") Product Description Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while i **Industries:** Consumer Services · **Market Segment:** 59% Mid-Market, 28% Small-Business ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") AC The ergonomics of Diabolocom allow for quick handling, while the power of the scenario editor provides great autonomy in deployment. A call center...[Read review](https://www.g2.com/products/diabolocom/reviews/diabolocom-review-10656819) Year Founded 2005 HQ Location Paris, FR Company Website https://www.diabolocom.com/ LinkedIn® Page https://www.linkedin.com/company/diabolocom/ ### [HappyFox Help Desk](https://www.g2.com/products/happyfox-help-desk/reviews) [By HappyFox Inc.](https://www.g2.com/sellers/happyfox-inc) [ (137)4.5 out of 5 ](https://www.g2.com/products/happyfox-help-desk/reviews#reviews "Read HappyFox Help Desk Reviews") Product Description HappyFox Help Desk is a comprehensive support and ticket management platform that consolidates customer and internal queries from multiple channels, including email, chat, and web portals. With a user **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 42% Mid-Market, 39% Small-Business ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") EH The ease of use and the ability to pre-chat with customers. This helps to really enable us as a company to be able to work quickly and effectively...[Read review](https://www.g2.com/products/happyfox-help-desk/reviews/happyfox-help-desk-review-531671) RC We finally needed a helpdesk platform with more features than some of the low cost/free options. Upon reviewing HappyFox, we request a demo which...[Read review](https://www.g2.com/products/happyfox-help-desk/reviews/happyfox-help-desk-review-569007) Year Founded 2011 HQ Location Irvine, California Company Website https://www.happyfox.com/ LinkedIn® Page https://www.linkedin.com/company/3190470/ Phone +1 (949) 535-2220 ### [InsertChat](https://www.g2.com/products/insertchat/reviews) [By InsertChat](https://www.g2.com/sellers/insertchat) [ (9)4.5 out of 5 ](https://www.g2.com/products/insertchat/reviews#reviews "Read InsertChat Reviews") Product Description InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your bus **Market Segment:** 78% Small-Business, 33% Mid-Market ![Axelle D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Axelle D.") AD Accessibility is simple and fun; then it becomes an expert when it is well programmed, hence its meticulous use on serious subjects.[Read review](https://www.g2.com/products/insertchat/reviews/insertchat-review-11077583) ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") GF Easy to use and implement. Fully customizable in multiple languages, very helpful for customer service support.[Read review](https://www.g2.com/products/insertchat/reviews/insertchat-review-11192983) Company Website https://insertchat.com/ Twitter @zakariamehbi LinkedIn® Page https://www.linkedin.com/company/insertchatgpt/about/ ### [HaloCRM](https://www.g2.com/products/halocrm/reviews) [By Halo Service Solutions](https://www.g2.com/sellers/halo-service-solutions) [ (4)4.8 out of 5 ](https://www.g2.com/products/halocrm/reviews#reviews "Read HaloCRM Reviews") Product Description HaloCRM is an all-inclusive customer service platform for exceptional support teams. HaloCRM gives you the power to unify your customer communications into a scalable tool, with powerful out-of-the-bo **Market Segment:** 75% Small-Business, 25% Mid-Market ![Daniel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel D.") DD Ease of implementation and use, sending web messages[Read review](https://www.g2.com/products/halocrm/reviews/halocrm-review-9347975) Year Founded 1994 HQ Location Stowmarket, England Company Website https://haloservicesolutions.com/ LinkedIn® Page https://www.linkedin.com/company/2083634/ ### [IrisAgent](https://www.g2.com/products/irisagent/reviews) [By IrisAgent](https://www.g2.com/sellers/irisagent) [ (2)4.8 out of 5 ](https://www.g2.com/products/irisagent/reviews#reviews "Read IrisAgent Reviews") Product Description IrisAgent is an AI-powered customer support platform that automates 50%+ of support tickets with zero hallucinations. Unlike generic AI chatbots, IrisAgent validates every response against your knowle **Market Segment:** 100% Mid-Market ![Hilary L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hilary L.") HL I like the hands-on approach from the IrisAgent team. Using AI can be daunting but the team were so helpful each step of the way, it made...[Read review](https://www.g2.com/products/irisagent/reviews/irisagent-review-7467294) ![Chetan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chetan D.") CD I love the fact that the AI chatbot is conversational and intuitive and our users liked chatting with it.[Read review](https://www.g2.com/products/irisagent/reviews/irisagent-review-10992992) Year Founded 2020 HQ Location Mountain View, US Company Website https://irisagent.com LinkedIn® Page http://www.linkedin.com/company/irisagent1 ### [Shared Inbox by Canary](https://www.g2.com/products/shared-inbox-by-canary/reviews) [By Canary Mail](https://www.g2.com/sellers/canary-mail) [ (4)4.8 out of 5 ](https://www.g2.com/products/shared-inbox-by-canary/reviews#reviews "Read Shared Inbox by Canary Reviews") Product Description Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations tea **Industries:** Information Technology and Services · **Market Segment:** 250% Mid-Market, 150% Small-Business User SentimentHow are these determined? Reviewers appreciate the seamless Gmail integration, the ability to assign and share emails with a click, and the excellent customer support provided by the Canary team. Users mentioned some issues such as occasional bugs or login/sync issues, a slightly slow response time in assigning emails, and a lack of alert system for unassigned emails. Year Founded 2017 HQ Location San Francisco, US Company Website https://canarymail.io Twitter @CanaryMailApp LinkedIn® Page https://www.linkedin.com/company/canary-mail/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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