# Top Free Conversational Support Software - Page 3 Check out our list of free Conversational Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Conversational Support Software](https://www.g2.com/categories/conversational-support) to ensure you get the right product. ## View Free Conversational Support Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **92** Conversational Support Products Available View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) View all [Conversational Support Software](https://www.g2.com/categories/conversational-support) ### [Pylon](https://www.g2.com/products/pylon-pylon/reviews) [By Pylon](https://www.g2.com/sellers/pylon) [ (110)4.7 out of 5 ](https://www.g2.com/products/pylon-pylon/reviews#reviews "Read Pylon Reviews") Product Description Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We help hundreds of fast growing companies like Deel, Hightouch, and Merge to scale their customer operations. Pylon helps co **Users:** Head of Customer Success, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 64% Small-Business, 19% Mid-Market AN What stands out most is how well it integrates into existing workflows. The Slack integration in particular has been a game-changer for our team's...[Read review](https://www.g2.com/products/pylon-pylon/reviews/pylon-review-12754015) MM Intuitive case workflow management with flexible rules and filtering[Read review](https://www.g2.com/products/pylon-pylon/reviews/pylon-review-12754818) HQ Location San Francisco, CA Company Website https://www.usepylon.com/ LinkedIn® Page https://www.linkedin.com/company/usepylon/ ### [Gorgias](https://www.g2.com/products/gorgias/reviews) [By Gorgias](https://www.g2.com/sellers/gorgias) [ (563)4.6 out of 5 ](https://www.g2.com/products/gorgias/reviews#reviews "Read Gorgias Reviews") Product Description Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran **Users:** Customer Service Representative, Customer Service Manager · **Industries:** Retail, Apparel & Fashion · **Market Segment:** 80% Small-Business, 18% Mid-Market User SentimentHow are these determined? Users like that Gorgias streamlines their customer support workflow, reduces manual work, and allows them to manage email, chat, and help desk activities in one place, with the added benefit of easy integration with Shopify and other platforms. Reviewers mentioned that the AI responses can be tricky, setting up triggers or when to pass a ticket requires more detail and nuance, and the reporting suite is limited, with some users finding the user interface difficult to navigate. Year Founded 2015 HQ Location San Francisco, California Company Website https://www.gorgias.com/ Twitter @gorgiasio LinkedIn® Page https://www.linkedin.com/company/6402068/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [LiveChat](https://www.g2.com/products/livechat/reviews) [By Text](https://www.g2.com/sellers/text) [ (810)4.5 out of 5 ](https://www.g2.com/products/livechat/reviews#reviews "Read LiveChat Reviews") Product Description LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing **Users:** Customer Service Representative, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 44% Small-Business, 37% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the ease of use, the ability to manage chats efficiently, and the beneficial features such as real-time notifications, automation, and the 'message sneak peek' which allows agents to see what a customer is typing in real-time. Reviewers experienced issues with the mobile app being slower than the desktop version, limited customization options for certain workflows, and difficulties in reaching tech support, as well as finding some advanced features to be expensive for smaller teams. Year Founded 2002 HQ Location Boston, MA, USA Company Website https://www.text.com/ Twitter @text\_hq LinkedIn® Page https://www.linkedin.com/company/text/ Ownership WSE: TXT ### [Helpshift](https://www.g2.com/products/helpshift/reviews) [By Keywords Studios](https://www.g2.com/sellers/keywords-studios) [ (381)4.3 out of 5 ](https://www.g2.com/products/helpshift/reviews#reviews "Read Helpshift Reviews") Product Description Helpshift is an AI-Native Customer Support and Engagement Platform designed to maximize Customer Lifetime Value (LTV) by facilitating meaningful interactions between brands and their customers. This s **Users:** Customer Service Representative, Customer Support · **Industries:** Computer Games, Entertainment · **Market Segment:** 62% Mid-Market, 22% Small-Business ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") AC When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-4746893) ![Tiago M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago M.") TM We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-5270775) Year Founded 1998 HQ Location Dublin, County Dublin, Ireland Company Website https://www.keywordsstudios.com Twitter @KeywordsStudios LinkedIn® Page https://www.linkedin.com/company/keywordsstudios ### [Voiceflow](https://www.g2.com/products/voiceflow/reviews) [By Voiceflow](https://www.g2.com/sellers/voiceflow) [ (110)4.6 out of 5 ](https://www.g2.com/products/voiceflow/reviews#reviews "Read Voiceflow Reviews") Product Description Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, **Users:** Founder, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 61% Small-Business, 15% Mid-Market ![Heidi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi L.") HL I like that Voiceflow significantly reduces the need for users to speak to a human by effectively troubleshooting and providing instant answers,...[Read review](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-11842813) ![Harish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish M.") HM I really appreciate how Voiceflow is both extremely powerful and simple to use. The platform makes it easy to accomplish a wide array of tasks,...[Read review](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-11842934) Year Founded 2019 HQ Location San Francisco, CA Company Website https://www.voiceflow.com/ LinkedIn® Page https://www.linkedin.com/company/voiceflowhq/ ### [Quiq](https://www.g2.com/products/quiq/reviews) [By Quiq, Inc.](https://www.g2.com/sellers/quiq-inc) [ (45)4.7 out of 5 ](https://www.g2.com/products/quiq/reviews#reviews "Read Quiq Reviews") Product Description Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assist **Industries:** Retail, Consumer Services · **Market Segment:** 49% Mid-Market, 31% Small-Business ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI The support from the team was superb. They were always hyper-responsive.[Read review](https://www.g2.com/products/quiq/reviews/quiq-review-4417732) ![Macey W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Macey W.") MW Before Quiq.. Our Comapny did not have a way for customers to communicate with us via web chat or SMS. The only way to contact was by phone or...[Read review](https://www.g2.com/products/quiq/reviews/quiq-review-10031963) Year Founded 2015 HQ Location Bozeman, MT Company Website https://Quiq.com Twitter @goquiq LinkedIn® Page https://www.linkedin.com/company/17962526/ ### [Robylon AI](https://www.g2.com/products/robylon-ai-robylon-ai/reviews) [By Robylon AI](https://www.g2.com/sellers/robylon-ai) [ (42)5.0 out of 5 ](https://www.g2.com/products/robylon-ai-robylon-ai/reviews#reviews "Read Robylon AI Reviews") Product Description Robylon is your complete customer support automation platform. Our advanced AI agent resolves up to 90% of customer queries across chat, email, and voice using proprietary intelligent workflows, while **Industries:** Computer Software · **Market Segment:** 83% Small-Business, 7% Mid-Market GM We like how Robylon AI can support attendees and in real-time. It is as though an addition of another player in a team who does not sleep. Since we...[Read review](https://www.g2.com/products/robylon-ai-robylon-ai/reviews/robylon-ai-review-11649514) PK The most remarkable thing about Robylon AI is the smoothness of the ticket automation. It automatically solves over 60 percent of every incoming...[Read review](https://www.g2.com/products/robylon-ai-robylon-ai/reviews/robylon-ai-review-11658165) Year Founded 2024 HQ Location San Francisco, US Company Website https://www.robylon.ai/ LinkedIn® Page https://linkedin.com/company/robylonai ### [Myna](https://www.g2.com/products/myna/reviews) [By Myna](https://www.g2.com/sellers/myna) [ (42)5.0 out of 5 ](https://www.g2.com/products/myna/reviews#reviews "Read Myna Reviews") Product Description Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific f **Industries:** Marketing and Advertising · **Market Segment:** 43% Small-Business, 29% Enterprise ![Baptiste L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baptiste L.") BL What makes myna stand out is how it handles conversations dynamically instead of relying on fixed flows. It can adjust its response based on how...[Read review](https://www.g2.com/products/myna/reviews/myna-review-12628482) LM I like how Myna integrates with our CRM, as it has significantly streamlined our workflow by organizing lead information, conversation history, and...[Read review](https://www.g2.com/products/myna/reviews/myna-review-12983397) Year Founded 2024 HQ Location USA Company Website https://myna.cx Twitter @mynacx LinkedIn® Page https://www.linkedin.com/company/myna-systems/ ### [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews) [By HelpCrunch](https://www.g2.com/sellers/helpcrunch) [ (238)4.7 out of 5 ](https://www.g2.com/products/helpcrunch/reviews#reviews "Read HelpCrunch Reviews") Product Description HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable. **Users:** CEO, Founder · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 83% Small-Business, 15% Mid-Market ![Максим .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Максим .") М HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,...[Read review](https://www.g2.com/products/helpcrunch/reviews/helpcrunch-review-9647091) VI Comprehensive set of features and fair price.[Read review](https://www.g2.com/products/helpcrunch/reviews/helpcrunch-review-10559857) Year Founded 2016 HQ Location Palo Alto, CA Company Website https://helpcrunch.com/ Twitter @HelpCrunchCom LinkedIn® Page https://www.linkedin.com/company/4846760/ ### [Capacity](https://www.g2.com/products/capacity/reviews) [By Capacity](https://www.g2.com/sellers/capacity) [ (93)4.7 out of 5 ](https://www.g2.com/products/capacity/reviews#reviews "Read Capacity Reviews") Product Description Capacity is a unified CX Automation Platform engineered to eliminate the operational chaos of rising support costs, fragmented technology, and increasing customer expectations. Built specifically for **Industries:** Financial Services, Retail · **Market Segment:** 40% Mid-Market, 32% Small-Business ![Irfanudeen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irfanudeen S.") IS LumenVox ASR is best at its accuracy, the accuracy rate of LumenVox is unbeatable, it catches every pitch clearly and is highly accurate in the...[Read review](https://www.g2.com/products/capacity/reviews/capacity-review-5455081) ![Girish B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Girish B.") GB make its easier task for the speech recognition soft over the time the imp in its diagnostics feature has increased its effectiveness[Read review](https://www.g2.com/products/capacity/reviews/capacity-review-5477305) Year Founded 2017 HQ Location University City, Missouri Company Website https://www.capacity.com Twitter @GoCapacity LinkedIn® Page https://www.linkedin.com/company/teamcapacity/ ### [Zaapi](https://www.g2.com/products/zaapi/reviews) [By Zaapi](https://www.g2.com/sellers/zaapi) [ (38)4.7 out of 5 ](https://www.g2.com/products/zaapi/reviews#reviews "Read Zaapi Reviews") Product Description The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Webs **Industries:** Retail · **Market Segment:** 63% Small-Business, 24% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the user-friendly interface, seamless integrations with various platforms, and the AI tool that automates responses, saving time and improving efficiency. Users experienced occasional performance issues such as slow loading times, system delays, and limitations in certain features like AI token limit and reporting capabilities, and some found the pricing to be high. HQ Location N/A Company Website https://www.zaapi.io/ LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps ### [Zowie](https://www.g2.com/products/zowie/reviews) [By Zowie Inc.](https://www.g2.com/sellers/zowie-inc) [ (73)4.7 out of 5 ](https://www.g2.com/products/zowie/reviews#reviews "Read Zowie Reviews") Product Description Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s **Industries:** Retail, Consumer Services · **Market Segment:** 48% Small-Business, 40% Mid-Market ![Aleksandra G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aleksandra G.") AG Zowie works seamlessly with Messenger !! [Read review](https://www.g2.com/products/zowie/reviews/zowie-review-4773971) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is...[Read review](https://www.g2.com/products/zowie/reviews/zowie-review-6785709) Year Founded 2019 HQ Location New York Company Website https://getzowie.com/ Twitter @ZowieAI LinkedIn® Page https://www.linkedin.com/company/18129228/ ### [Exairon](https://www.g2.com/products/exairon/reviews) [By Exairon](https://www.g2.com/sellers/exairon) [ (31)4.8 out of 5 ](https://www.g2.com/products/exairon/reviews#reviews "Read Exairon Reviews") Product Description Exairon is a sophisticated customer experience automation platform designed to enhance and streamline customer interactions across various channels. This innovative solution leverages the power of art **Market Segment:** 61% Small-Business, 35% Mid-Market ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Exarion is extremely solution-oriented and provides very quick responses.[Read review](https://www.g2.com/products/exairon/reviews/exairon-review-12464471) ![Umut E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umut E.") UE We are able to manage both voice and written requests through a single interface. This provides the advantage of receiving fast and efficient support.[Read review](https://www.g2.com/products/exairon/reviews/exairon-review-12467015) Year Founded 2020 HQ Location İstanbul Company Website https://exairon.com/ LinkedIn® Page https://www.linkedin.com/company/exairon/ ### [Sobot Omnichannel Suite](https://www.g2.com/products/sobot-omnichannel-suite/reviews) [By Sobot](https://www.g2.com/sellers/sobot) [ (40)4.9 out of 5 ](https://www.g2.com/products/sobot-omnichannel-suite/reviews#reviews "Read Sobot Omnichannel Suite Reviews") Product Description Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API. **Users:** CEO · **Industries:** Retail · **Market Segment:** 60% Mid-Market, 48% Small-Business User SentimentHow are these determined? Users like the platform's ability to centralize customer conversations, its automation and intelligent routing features, and its stable and reliable performance in handling high volumes of customer interactions. Reviewers mentioned that setting up advanced workflows and custom reports can be time-consuming, and the admin interface could use more guidance for complex configurations. HQ Location Singapore, SG Company Website https://sobot.io LinkedIn® Page https://www.linkedin.com/company/sobotofficial ### [Thena](https://www.g2.com/products/thena/reviews) [By Thena](https://www.g2.com/sellers/thena) [ (65)4.9 out of 5 ](https://www.g2.com/products/thena/reviews#reviews "Read Thena Reviews") Product Description Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from V **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 58% Small-Business, 38% Mid-Market ![Brandon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon F.") BF Thena makes it easy for us to manage customer support across hundreds of shared Slack Connect channels. Thena keeps track of customer support...[Read review](https://www.g2.com/products/thena/reviews/thena-review-9248281) DS Thena helped to streamline and document our customer support over slack, which has helped us in several ways: - Thena can provide exact reporting...[Read review](https://www.g2.com/products/thena/reviews/thena-review-10569376) Year Founded 2022 HQ Location Palo Alto , California Company Website https://www.thena.ai/ Twitter @thenaplatform LinkedIn® Page https://www.linkedin.com/company/thena-platform [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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