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Top Free Conversational Commerce Platforms

Check out our list of free Conversational Commerce Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Conversational Commerce Platforms to ensure you get the right product.

View Free Conversational Commerce Platforms

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
18 Conversational Commerce Platforms Products Available
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Zendesk for Customer Service - AC
(6,674)4.3 out of 5
Optimized for quick response
2nd Easiest To Use in Conversational Commerce Platforms software
View top Consulting Services for Zendesk for Customer Service - AC
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    "Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. L

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk is a comprehensive platform that unifies various channels for seamless support, offering tools for automation, agent assistance, and scalability for growing businesses.
    • Users like Zendesk's user-friendly interface, its ability to centralize all customer interactions in one platform, and its powerful ticketing system that allows for efficient management and resolution of customer issues.
    • Users mentioned that Zendesk can sometimes be slow, its pricing can quickly become expensive, and its setup and customization can be complex and overwhelming for new users.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    103,114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. L

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk is a comprehensive platform that unifies various channels for seamless support, offering tools for automation, agent assistance, and scalability for growing businesses.
  • Users like Zendesk's user-friendly interface, its ability to centralize all customer interactions in one platform, and its powerful ticketing system that allows for efficient management and resolution of customer issues.
  • Users mentioned that Zendesk can sometimes be slow, its pricing can quickly become expensive, and its setup and customization can be complex and overwhelming for new users.
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
103,114 Twitter followers
LinkedIn® Page
www.linkedin.com
7,692 employees on LinkedIn®
LiveChat
(775)4.5 out of 5
7th Easiest To Use in Conversational Commerce Platforms software
View top Consulting Services for LiveChat
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing

    Users
    • Customer Service Representative
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveChat is a chat platform with AI features that assists agents and visitors by answering questions using information from articles and knowledge base, and provides insights into website visitor behavior through integrations with Google Analytics.
    • Reviewers appreciate LiveChat's user-friendly interface, easy setup, customization options, and the ability to streamline client requests through its Help Ticketing system, along with its reliable performance and excellent customer support.
    • Users mentioned issues with the AI not being able to answer tickets with commonly asked questions, expensive pricing for nonprofits, messy migrations during upgrades, limited and buggy integrations with other systems like Salesforce, lack of support in certain languages, confusing license costs, and occasional lags when there are many agents and customers.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text
    Company Website
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    375 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing

Users
  • Customer Service Representative
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveChat is a chat platform with AI features that assists agents and visitors by answering questions using information from articles and knowledge base, and provides insights into website visitor behavior through integrations with Google Analytics.
  • Reviewers appreciate LiveChat's user-friendly interface, easy setup, customization options, and the ability to streamline client requests through its Help Ticketing system, along with its reliable performance and excellent customer support.
  • Users mentioned issues with the AI not being able to answer tickets with commonly asked questions, expensive pricing for nonprofits, messy migrations during upgrades, limited and buggy integrations with other systems like Salesforce, lack of support in certain languages, confusing license costs, and occasional lags when there are many agents and customers.
Seller Details
Seller
Text
Company Website
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
375 employees on LinkedIn®
Ownership
WSE: TXT

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Sprinklr Service
(711)4.3 out of 5
Optimized for quick response
6th Easiest To Use in Conversational Commerce Platforms software
Save to My Lists
Entry Level Price:$3,600.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Social Media Specialist
    Industries
    • Consumer Services
    • Marketing and Advertising
    Market Segment
    • 42% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
    • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
    • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Social Media Specialist
Industries
  • Consumer Services
  • Marketing and Advertising
Market Segment
  • 42% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
  • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
  • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,292 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Sprinklr Social
(1,152)4.1 out of 5
Optimized for quick response
11th Easiest To Use in Conversational Commerce Platforms software
Save to My Lists
Entry Level Price:$2,800.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a unified, enterprise-scale social management platform that centralizes publishing, engagement, and analytics across multiple social media channels.
    • Reviewers frequently mention the platform's ability to monitor multiple social channels, schedule posts, and review engagement all from a single dashboard, saving a lot of time and making collaboration more efficient.
    • Users mentioned that the platform can be a bit overwhelming at first due to its numerous tabs, menus, and configuration options, and occasionally, the system feels slower than expected when switching between modules or running larger reports.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a unified, enterprise-scale social management platform that centralizes publishing, engagement, and analytics across multiple social media channels.
  • Reviewers frequently mention the platform's ability to monitor multiple social channels, schedule posts, and review engagement all from a single dashboard, saving a lot of time and making collaboration more efficient.
  • Users mentioned that the platform can be a bit overwhelming at first due to its numerous tabs, menus, and configuration options, and occasionally, the system feels slower than expected when switching between modules or running larger reports.
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,292 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Gorgias
(539)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Conversational Commerce Platforms software
View top Consulting Services for Gorgias
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Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

    Users
    • Customer Service Representative
    • Customer Service Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gorgias is a customer service platform that centralizes support across email, live chat, social media, and SMS into one dashboard, offering features like automated responses, intent detection, and macros.
    • Users frequently mention the ease of use, the ability to automate responses, and the seamless integration with platforms like Shopify, which streamlines workflow and makes managing customer support more efficient.
    • Reviewers noted issues with the reporting feature, occasional slow loading times when managing high volumes of tickets, and a lack of flexibility in some automation features.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gorgias
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @gorgiasio
    3,735 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    526 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

Users
  • Customer Service Representative
  • Customer Service Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gorgias is a customer service platform that centralizes support across email, live chat, social media, and SMS into one dashboard, offering features like automated responses, intent detection, and macros.
  • Users frequently mention the ease of use, the ability to automate responses, and the seamless integration with platforms like Shopify, which streamlines workflow and makes managing customer support more efficient.
  • Reviewers noted issues with the reporting feature, occasional slow loading times when managing high volumes of tickets, and a lack of flexibility in some automation features.
Seller Details
Seller
Gorgias
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@gorgiasio
3,735 Twitter followers
LinkedIn® Page
www.linkedin.com
526 employees on LinkedIn®
SleekFlow
(193)4.6 out of 5
9th Easiest To Use in Conversational Commerce Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 74% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a customer communication platform that allows users to manage messages across multiple channels, automate tasks, and analyze performance.
    • Reviewers frequently mention the ease of use, automation features, and the ability to consolidate messages from various platforms into one inbox, which enhances efficiency and streamlines workflows.
    • Users experienced challenges with the analytics feature, found the mobile app to be less polished, and reported that the pricing can be a hurdle for smaller teams or solopreneurs.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    193 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 74% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a customer communication platform that allows users to manage messages across multiple channels, automate tasks, and analyze performance.
  • Reviewers frequently mention the ease of use, automation features, and the ability to consolidate messages from various platforms into one inbox, which enhances efficiency and streamlines workflows.
  • Users experienced challenges with the analytics feature, found the mobile app to be less polished, and reported that the pricing can be a hurdle for smaller teams or solopreneurs.
Seller Details
Seller
SleekFlow
Company Website
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
100 Twitter followers
LinkedIn® Page
www.linkedin.com
193 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
4th Easiest To Use in Conversational Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ram E.
    RE
    They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
    Puneet Y.
    PY
    The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,536 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    896 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
Ram E.
RE
They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
Puneet Y.
PY
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,536 Twitter followers
LinkedIn® Page
www.linkedin.com
896 employees on LinkedIn®
Sobot Omnichannel Suite
(43)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    Industries
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot Omnichannel Suite is a platform that centralizes customer conversations across multiple channels, providing automation, intelligent routing, and chatbot capabilities for efficient management of high volumes of customer interactions.
    • Reviewers like the platform's ability to handle repetitive tasks, ensure inquiries reach the right team member, and provide clear visibility into performance and workload, all while maintaining fast, consistent, and high-quality support.
    • Reviewers mentioned that setting up advanced workflows and custom reports can be time-consuming, especially for teams without a dedicated admin, and the admin interface could use more guidance for complex configurations.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
Industries
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot Omnichannel Suite is a platform that centralizes customer conversations across multiple channels, providing automation, intelligent routing, and chatbot capabilities for efficient management of high volumes of customer interactions.
  • Reviewers like the platform's ability to handle repetitive tasks, ensure inquiries reach the right team member, and provide clear visibility into performance and workload, all while maintaining fast, consistent, and high-quality support.
  • Reviewers mentioned that setting up advanced workflows and custom reports can be time-consuming, especially for teams without a dedicated admin, and the admin interface could use more guidance for complex configurations.
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Sinch
(33)3.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch is a cloud communications provider designed to help businesses engage with their customers through a variety of channels, including SMS, WhatsApp, Email, Voice, and Verification. This platform o

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 36% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jacqueline C.
    JC
    Everyone at Sinch that I've worked with has been extremely responsive, whether it is questions about adding additional features, or supporting our... Read review
    Verified User in Telecommunications
    UT
    Very helpful staff, flexible in their offerings and solutions Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sinch
    Company Website
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,656 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,048 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch is a cloud communications provider designed to help businesses engage with their customers through a variety of channels, including SMS, WhatsApp, Email, Voice, and Verification. This platform o

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 36% Mid-Market
Jacqueline C.
JC
Everyone at Sinch that I've worked with has been extremely responsive, whether it is questions about adding additional features, or supporting our... Read review
Verified User in Telecommunications
UT
Very helpful staff, flexible in their offerings and solutions Read review
Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,656 Twitter followers
LinkedIn® Page
www.linkedin.com
4,048 employees on LinkedIn®
Capacity
(57)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DW
    The platform is easy to navigate and customize. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    588 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
DW
The platform is easy to navigate and customize. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
524 Twitter followers
LinkedIn® Page
www.linkedin.com
588 employees on LinkedIn®
Kindly
(32)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susanne H.
    SH
    Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Susanne H.
SH
Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
Verified User in Leisure, Travel & Tourism
AL
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
CM.com
(12)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Renewables & Environment
    UR
    Simple to use and the reminder for the balance running low Read review
    Verified User in Marketing and Advertising
    AM
    Simplicity to create chatbots and creating sms campaigns Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CM.com
    Year Founded
    1999
    HQ Location
    Breda, Noord-Brabant
    Twitter
    @CMcom_
    1,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    634 employees on LinkedIn®
    Ownership
    AMS: CMCOM
Product Description
How are these determined?Information
This description is provided by the seller.

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Verified User in Renewables & Environment
UR
Simple to use and the reminder for the balance running low Read review
Verified User in Marketing and Advertising
AM
Simplicity to create chatbots and creating sms campaigns Read review
Seller Details
Seller
CM.com
Year Founded
1999
HQ Location
Breda, Noord-Brabant
Twitter
@CMcom_
1,714 Twitter followers
LinkedIn® Page
www.linkedin.com
634 employees on LinkedIn®
Ownership
AMS: CMCOM
Coveo
(145)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 52% Enterprise
    • 38% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RB
    We chose Coveo's services because it allows us to better understand our audience, as it handles a large number of indicators that help us to... Read review
    SO
    Qubit provides an easy to use interface meaning managing tests is quick and easy. Viewing results is also super efficient meaning we can quickly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coveo Solutions Inc
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,310 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    857 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 52% Enterprise
  • 38% Mid-Market
RB
We chose Coveo's services because it allows us to better understand our audience, as it handles a large number of indicators that help us to... Read review
SO
Qubit provides an easy to use interface meaning managing tests is quick and easy. Viewing results is also super efficient meaning we can quickly... Read review
Seller Details
Seller
Coveo Solutions Inc
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,310 Twitter followers
LinkedIn® Page
www.linkedin.com
857 employees on LinkedIn®
Verifast AI
(4)5.0 out of 5
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Events Services
    UE
    Verifast AI Chatbot has been a lifesaver for handling those tiring support queries—it makes everything so much easier! The support team is super... Read review
    Verified User in Health, Wellness and Fitness
    UH
    The bot does everything, from product questions to offers tailored to each customer, in real time and in various languages. Our customers... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verifast
    Year Founded
    2019
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight,

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Verified User in Events Services
UE
Verifast AI Chatbot has been a lifesaver for handling those tiring support queries—it makes everything so much easier! The support team is super... Read review
Verified User in Health, Wellness and Fitness
UH
The bot does everything, from product questions to offers tailored to each customer, in real time and in various languages. Our customers... Read review
Seller Details
Seller
Verifast
Year Founded
2019
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Zaapi
(13)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zaapi — an AI-first omnichannel customer messaging platform. Zaapi is a software product that centralizes customer conversations from messaging apps and marketplace chat systems into a single workspac

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zaapi is a platform that integrates and manages all communication channels in one place.
    • Users like that Zaapi is easy to use, provides multilingual support, AI knowledge base, flow builder, and allows for the consolidation of all incoming chat messages in one inbox, making it a game-changer for customer service teams.
    • Users reported that the AI automation needs further improvement for accuracy and performance, the AI personality section only allows for a limited number of prompts, and the platform lacks email support.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zaapi
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zaapi — an AI-first omnichannel customer messaging platform. Zaapi is a software product that centralizes customer conversations from messaging apps and marketplace chat systems into a single workspac

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zaapi is a platform that integrates and manages all communication channels in one place.
  • Users like that Zaapi is easy to use, provides multilingual support, AI knowledge base, flow builder, and allows for the consolidation of all incoming chat messages in one inbox, making it a game-changer for customer service teams.
  • Users reported that the AI automation needs further improvement for accuracy and performance, the AI personality section only allows for a limited number of prompts, and the platform lacks email support.
Seller Details
Seller
Zaapi
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®