
I’ve been using LiveChat for a while now on our online store, and here’s what I think:
Pros:
Very easy to use – setup was quick and simple
Helps us answer customer questions instantly, which improves sales
The chat looks professional and fits nicely on our website
Great tools like canned responses and chat history save time
Works well with other tools we use (like our CRM and email)
They have a chat where you can get support for questions.
Once you have added all needed settings, chat is easy to use. Our customer support uses it daily. Review collected by and hosted on G2.com.
Price changes based on users, especially if you have a bigger support team Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





