[ LiveChat Reviews ](https://www.g2.com/products/livechat/reviews) [ LiveChat Reviews ](https://www.g2.com/products/livechat/reviews) # LiveChat Pricing Overview [Editedit](https://my.g2.com/livechat/pricings) Free Trial ## LiveChat Pricing Key Insights Last updated on Apr 09, 2026 * * * LiveChat offers **3 pricing editions** , starting from **$19** to **$79**. LiveChat pricing tiers are designed to support different usage levels and team sizes. LiveChat also offers a **free trial**. Compare the LiveChat pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Text** for **custom pricing**. * * * Starter — $19 / 100 Visitors Per Month Team — $49 / 400 Visitors Per Month Business — $79 / 1000 Visitors Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter $19.00 100 Visitors Per Month Small business - Text Intelligence - Track up to 100 visitors - 1 recurring campaign - 60-day chat history - Basic widget customization - 24/7 Support - 1 user Show More Team $49.00 400 Visitors Per Month Full-time support team - Text Intelligence - Track up to 400 visitors - Unlimited campaigns - Unlimited chat history - Full widget customization - Basic reporting - Unlimited users Show More Business $79.00 1000 Visitors Per Month Customer service department - Text Intelligence - Track up to 1,000 visitors - Work scheduler - Staffing prediction - On-demand reporting - Advanced reporting - Agent performance - SMS and Apple Messages for Business - Unlimited users Show More We offer different subscription packages with varying features and costs per agent. You can choose between monthly or annual plans, with the latter offering a discount for committing. Pricing information for LiveChat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase LiveChat must be conducted with the seller. Sign up for our free trial without entering your credit card information. The trial offers the same features as the Team plan. Pricing information was last updated on November 18, 2025 Show More ## G2 Deals Offer ### Exclusive savings on LiveChat through G2 Deals Get 10% off your first payment for LiveChat! It doesn’t matter whether it’s a one-month payment or a full year upfront - the discount applies with no exceptions! **How to claim this offer** 1. Open the promotional link. 2. Create an account and choose a plan. 3. The discount will be applied to your payment. 4. If you have any questions or issues, contact our Support team. [**Deals**](https://www.g2.com/deals) Claim Offer ## LiveChat Pricing FAQs Generated using AI ### Is LiveChat free, or does it offer a free trial? LiveChat does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does LiveChat cost in 2026? According to G2 data, LiveChat pricing in 2026 starts at $19.00 and can reach $79.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Text's official pricing page for the most current details. ### Who is LiveChat pricing best suited for? LiveChat's pricing is best suited for small to mid-market businesses that rely heavily on real-time customer engagement. According to G2 reviewers, the Starter plan works for solo operators or very small teams needing basic chat functionality, while the Team plan at $49/month suits growing support teams requiring unlimited users and chat history. G2 reviews from mid-market companies in industries like e-commerce, automotive, education, and financial services highlight strong adoption of the Business tier for its advanced reporting and staffing tools. Enterprise-level organizations with complex routing, multi-channel needs, and high chat volumes also find LiveChat's pricing justifiable given its integration depth and customization capabilities. ### What are the key differences between the free and paid versions of LiveChat? LiveChat does not offer a permanent free version, but a free trial is available for teams evaluating its capabilities before committing. According to G2's pricing data for LiveChat, the Starter plan at $19/month supports only one user, limits visitor tracking to 100, restricts chat history to 60 days, and allows just one recurring campaign. LiveChat's higher tiers unlock unlimited users, full widget customization, unlimited chat history, advanced reporting, staffing prediction, and SMS support. G2 reviewers note that key features like work scheduling and on-demand reporting are locked behind the Business tier at $79/month, with some users expressing frustration that meaningful functionality requires upgrading beyond the entry-level plan. ### Is LiveChat considered good value for its pricing? LiveChat is widely regarded as a premium but worthwhile investment, with a G2 rating of 4.5 out of 5. G2 reviewers frequently acknowledge that LiveChat's pricing is higher than competitors, yet many justify the cost through measurable outcomes like reduced phone traffic, improved conversion rates, and stronger customer engagement. Reviewers from small businesses and nonprofits most often flag affordability concerns, with some switching to free alternatives like Tawk.to. G2 users in mid-market and enterprise segments tend to view LiveChat's pricing as fair given its reliability, integrations, and support quality. The recurring theme across G2 reviews is that LiveChat delivers strong value for teams actively using its features, but may feel expensive for low-volume or budget-constrained operations. ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,594) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin") Fin 4.5/5 (3,697) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5 (1,842) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/livechat/competitors/alternatives) ## LiveChat Pricing Reviews (2) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 4/21/2026 More Options - - [Respond as LiveChat](https://www.g2.com/survey_responses/livechat-review-12662203/official_response/new) "Best live chat app on the market and worth the investment" 5/5 What do you like best about LiveChat? We have been a client for over a decade and actually started with them way before their rebranding. The platform is perfect for our business because the UI gives us so much information at a glance. We can clearly see where the user is from and what system they are using and even see what they are typing before they hit send which helps us prepare our answers faster. The message forwarding and ticket systems are very reliable and it has become the main way we communicate with our customers. It is a very professional tool that makes our support team much more efficient. The support is always excellent and they manage to always address any questions or issues we have right away. Review collected by and hosted on G2.com. What do you dislike about LiveChat? The biggest issue we have is that the cost seems to be raising all the time which makes it harder to justify for a smaller business. They have also started splitting their products into different categories which is very frustrating. Before the tickets were just a standard part of the live chat plan but now it is a completely different product that you have to pay for separately. This change in the pricing structure feels like they are nickel and diming long term customers who have been loyal to the platform for years. Additionally the integration with Angular was not simple at all and it took more effort than we expected to get everything working correctly with our modern tech stack. Review collected by and hosted on G2.com. What problems is LiveChat solving and how is that benefiting you? LiveChat solved the problem of us not being able to provide instant support to our website visitors. The benefit for our business is that we can close sales and solve customer issues in real time which has definitely improved our conversion rates. Having all the visitor data like their country and browser right in the chat window allows us to give much more personalized help without asking a lot of basic questions. It makes our small team look like a much larger and more professional operation. Review collected by and hosted on G2.com. Show More Rating Updated (4/22/2026) Current UserValidated ReviewerSource: Organic ![William B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William B.") WB William B. 12/18/2025 More Options - - [Respond as LiveChat](https://www.g2.com/survey_responses/livechat-review-12113656/official_response/new) "Easy Integration but Limited Local Support" 1/5 What do you like best about LiveChat? I like that LiveChat is easy to integrate, which makes it simple to get started. Review collected by and hosted on G2.com. What do you dislike about LiveChat? Support is not in my native language (Brazilian Portuguese). Cost in USD (our currency is BRL). Low-touch support. No legal entity in Brazil. Review collected by and hosted on G2.com. What problems is LiveChat solving and how is that benefiting you? I use LiveChat to support my iGaming operation by maintaining contact with customers. It's easy to integrate and very easy to set up. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LiveChat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30d7b9d80f68b61fdefb6ce5d1f55bb2/fin.png "Product Avatar Image") Fin 4.5/5 (3,862) [ Compare Now ](https://www.g2.com/compare/fin-vs-livechat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a0330809447ed7d578efa0306abd74ba/liveperson.png "Product Avatar Image") LivePerson 4.3/5 (207) [ Compare Now ](https://www.g2.com/compare/livechat-vs-liveperson) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6c5e5fe18e31bcec5f8751996074eb66/olark.png "Product Avatar Image") Olark 4.3/5 (224) [ Compare Now ](https://www.g2.com/compare/livechat-vs-olark) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Help Desk ](https://www.g2.com/categories/help-desk)[ Chatbots ](https://www.g2.com/categories/chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Conversational Commerce Platforms ](https://www.g2.com/categories/conversational-commerce-platforms) Show More ##### Explore More [ Which ERP platform is best for managing app development projects ](https://www.g2.com/discussions/which-erp-platform-is-best-for-managing-app-development-projects)[ What's the best PIM tool for service industry ](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[ Which tool is most cost-effective for franchise businesses? ](https://www.g2.com/discussions/which-tool-is-most-cost-effective-for-franchise-businesses) [ Which vendor supports offline access to notes across devices? ](https://www.g2.com/discussions/which-vendor-supports-offline-access-to-notes-across-devices)[ Best virtual data room app for financial services ](https://www.g2.com/discussions/best-virtual-data-room-app-for-financial-services)[ Pros and Cons Details ](https://www.g2.com/products/livechat/reviews?qs=pros-and-cons) Show More [ Which ERP platform is best for managing app development projects ](https://www.g2.com/discussions/which-erp-platform-is-best-for-managing-app-development-projects)[ What's the best PIM tool for service industry ](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[ Which tool is most cost-effective for franchise businesses? ](https://www.g2.com/discussions/which-tool-is-most-cost-effective-for-franchise-businesses) [ Which vendor supports offline access to notes across devices? ](https://www.g2.com/discussions/which-vendor-supports-offline-access-to-notes-across-devices)[ Best virtual data room app for financial services ](https://www.g2.com/discussions/best-virtual-data-room-app-for-financial-services)[ Pros and Cons Details ](https://www.g2.com/products/livechat/reviews?qs=pros-and-cons)