Six months of using the product have left this reviewer impressed with its real-time, multilingual capabilities and the support team's responsiveness. They would like to see the addition of a voice agent, as some users prefer speaking over typing.
View Full ReviewVerifast AI Reviews (4)
We used to get buried under the same questions “Where’s my order?”, “How do I use this?”, “What’s the return policy?” Verifast AI now handles all of it, instantly.
What’s wild is how natural the replies sound. It doesn’t feel like a script. Customers are happier, our CSAT went up, and our team finally has breathing room.
The setup was smooth, barely took any effort, and we haven’t had to babysit it since. It runs daily, connects with our logistics system, and filters only complex stuff to our agents. Super easy to use, and the support from their team is solid. Review collected by and hosted on G2.com.
We wish we had found it sooner. Would’ve saved us a lot of wasted time on rule-based bots. Review collected by and hosted on G2.com.

Every launch used to be a mess with like tons & tons of questions, too little time. Now Verifast handles it all. It announces the product, chats with people, answers the stuff we didn’t even think of. We didn’t have to do much to set it up, and honestly? It’s just part of our flow now. Feels like someone on our team we don’t have to manage. We seriously use the admin panel almost every day and there's always something new to learn. Review collected by and hosted on G2.com.
A “launch mode” toggle with preset flows and festive UI would be a time-saver. Review collected by and hosted on G2.com.
Verifast AI Chatbot has been a lifesaver for handling those tiring support queries—it makes everything so much easier! The support team is super active, and any changes we suggest are implemented within a few hours. Review collected by and hosted on G2.com.
Nothing as such. If any bugs pops up, team responsibly fix it within hours. Review collected by and hosted on G2.com.
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