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Verifast
4 reviews
- 1 profiles
- 8 categories
Average star rating
5.0
Serving customers since
2019
Verifast Reviews
GI
Verified User in Information Technology and Services
Support tickets dropped. CSAT went up. What more do you want?
We used to get buried under the same questions “Where’s my order?”, “How do I use this?”, “What’s the return policy?” Verifast AI now handles all of it, instantly.
What’s wild is how natural the replies sound. It doesn’t feel like a script. Customers are happier, our CSAT went up, and our team finally has breathing room.
The setup was smooth, barely took any effort, and we haven’t had to babysit it since. It runs daily, connects with our logistics system, and filters only complex stuff to our agents. Super easy to use, and the support from their team is solid.
HP
Harshi P.
Launch days don’t scare us anymore with verifast handling it all
Every launch used to be a mess with like tons & tons of questions, too little time. Now Verifast handles it all. It announces the product, chats with people, answers the stuff we didn’t even think of. We didn’t have to do much to set it up, and honestly? It’s just part of our flow now. Feels like someone on our team we don’t have to manage. We seriously use the admin panel almost every day and there's always something new to learn.
UH
Verified User in Health, Wellness and Fitness
Our customers are so happy with the bot, and that’s why we love it too
The bot does everything, from product questions to offers tailored to each customer, in real time and in various languages. Our customers appreciate how seamless and natural the process is, particularly those in Tier 2 and Tier 3 cities.
What impressed us was how simple it was to set up. We just plugged it into Shopify, and it all synchronized at once.
And best of all, the team supporting it actually listens.
We have had an increase in conversions, lower support load, and our CSAT remains high due to it.
Best part is we can integrate it with all our CRMs, shipping & Logistics partners. 6 Months since we've been using it, no complaints at all & given i use the admin panel daily.
About
What is Verifast?
Verifast is a technology company that specializes in providing instant bank verification solutions for a variety of financial processes. Its platform aids in enhancing the speed and efficiency of identity verification, income verification, and fraud prevention. By leveraging open banking and real-time connectivity, Verifast allows businesses to streamline onboarding processes and improve decision-making with accurate financial data obtained directly from bank accounts. This service is particularly useful for industries such as lending, real estate, and financial services where quick and reliable verification is crucial.
Details
Year Founded
2019
Website
www.verifast.aiHunting for software insights?
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