Best Conversation Intelligence Software - Page 8

How Many Conversation Intelligence Software Products Does G2 Track?

Total Products under this Category: 250

Category Stats (Sep 2026)

  • Average Rating: 4.63/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Heylee (+5.56%) - Among all products in this category, Heylee recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Conversation Intelligence Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 124,700+ Authentic Reviews
  • 250+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversation Intelligence Software

G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence

Highlighted products: Gong, Fathom, HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), GTM Studio - Powered by ZoomInfo, Talkdesk, Substrata, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks)

SalesTalk

Propel your sales teams with the next level of conversation intelligence. SalesTalk's AI powered sales tools will supercharge your sales cycle and grow revenue quarter after quarter. SalesTalk’s goal is to provide sales teams with a Conversation Intelligence platform that is done for them, not to them. We want teams to want to use the system because it makes their lives easier. With sales enhancing features like AI Automatic Opening Statements that immediately establish relevance to the prospect and confidence in the rep, so that they look forward to making their sales calls. Sales managers can rest knowing they have a system that will provide them with objective sales forecasting, reporting that is relevant to them and the ability to provide elevated coaching to their teams.

Average Rating: 4.8/5.0

Total Reviews: 10

How Do G2 Users Rate SalesTalk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 9.4/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.4/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind SalesTalk?

  • Seller: SalesTalk
  • Year Founded: 2013
  • HQ Location: Scottsdale, Arizona
  • Twitter: @GetSalesTalk
    75 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 70% Small, 20% Medium

What Are Recent G2 Reviews of SalesTalk?

Traq.ai

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric, deal-winning insights from each call and links them right into your CRM. As a platform-agnostic AI sales assistant compatible with any VoIP phone and online meeting tool, Traq.ai makes each team member more productive and increasingly effective every day. As a sales performance and coaching platform, Traq.ai reveals your team’s challenges so you can optimize training and inspire the highest level of performance. Transparent, competitive pricing including a free option.

Average Rating: 4.7/5.0

Total Reviews: 6

How Do G2 Users Rate Traq.ai?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Traq.ai?

  • Seller: Traq.ai
  • Year Founded: 2020
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 29% Medium

What Do G2 Reviewers Say About Traq.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the effortless setup of Traq.ai, ensuring seamless integration and reliable performance in every call.
  • Users love how Traq's effortless setup and seamless functionality enhance their call experiences with effective note-taking.
  • Users praise the accuracy of Traq.ai, consistently receiving excellent notes and insightful analysis from their calls.
  • Users appreciate the effortless setup and reliable action items from Traq.ai, ensuring productive and insightful call summaries.
  • Users appreciate the effortless automation of Traq.ai, enhancing their call experience with seamless notes and follow-ups.
Cons
  • Users have noted a desire for zooming capabilities during calls to enhance clarity and visibility of shared screens.

What Are Recent G2 Reviews of Traq.ai?

Cockpit

Cockpit is an AI-powered meeting recording tool designed by salespeople, for salespeople. It helps sales teams streamline their workflow, understand customer needs, and execute winning strategies. Cockpit integrates seamlessly with all major CRM platforms and telephony tools to automate CRM updates, call analysis, and actionable insight capture from every customer conversation. Unlike standard meeting recordings or generic tools, Cockpit is packed with sales-focused features like Playbook, which analyzes and scores calls to ensure adherence to sales methodologies without needing to listen to every call, and Autopilot, which automatically updates CRM fields—including custom ones—saving valuable time and improving accuracy. 100% customizable, just like Notion, Cockpit adapts to the unique workflows of any sales team. With its deep integrations and intuitive design, Cockpit turns every interaction into actionable insights, enabling sales professionals to focus on building relationships, closing deals, and achieving consistent success.

Average Rating: 5.0/5.0

Total Reviews: 21

How Do G2 Users Rate Cockpit?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.2/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Cockpit?

  • Seller: Cockpit
  • Year Founded: 2022
  • HQ Location: Paris, France
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Cockpit?

AI-generated summary from verified user reviews

Pros
  • Users highlight the significant sales improvement and actionable insights provided by Cockpit's visual coaching tools.
  • Users rave about the time-saving benefits of Cockpit, allowing efficient coaching with quality transcripts and visual insights.
  • Users praise the coaching capabilities of Cockpit, enhancing team performance and saving valuable time.
  • Users value the AI integration in Cockpit, enhancing productivity and saving time on daily tasks.
  • Users praise Cockpit for its transformative AI features that significantly enhance productivity and streamline coaching efforts.
Cons
  • Users note several limited features at present, but anticipate improvements in the near future.
  • Users note missing features, yet remain optimistic about Cockpit's promising improvements and future potential.

What Are Recent G2 Reviews of Cockpit?

Demodesk Meeting

Demodesk Meeting is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sellers to focus on building relationships and closing deals. Demodesk offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne)

Average Rating: 4.6/5.0

Total Reviews: 104

How Do G2 Users Rate Demodesk Meeting?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.2/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Demodesk Meeting?

  • Seller: Demodesk
  • Year Founded: 2018
  • HQ Location: Munich, Germany
  • Twitter: @demodesk
    258 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Sales Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 53% Medium, 41% Small

What Are Recent G2 Reviews of Demodesk Meeting?

What Are G2 Users Discussing About Demodesk Meeting?

Logicdialog

With Inbox Automation, Voice AI, Chatbots and Digital Assistants all in a single, no code platform, Logicdialog seamlessly adds a layer of Gen AI powered automation to any business. Clients using Logicdialog can slash customer and colleague communication costs by up to 75%, increase employee productivity and improve customer satisfaction. Fast to set up and easy to use, Logicdialog consumes content from any source, and uses it to generate accurate, multilingual answers and instant interactions for any channel (phone, email, web, sms, social media, mobile app or internal chat). Drag, drop, plug, play, infrastructure agnostic, and non intrusive, Logicdialog acts as an automation middleware that works in harmony with your existing tech stack. With over 5000 pre built integrations (bookings, payments, authentication, verification, RPA and more), Logicdialog takes your customer and colleague interactions far beyond FAQs. Logicdialog is an AI first platform with 'human in the loop' technology, meaning businesses can add that personal touch when needed. Deep dive analytics deliver unrivalled actionable insights for continuous monitoring and improvement. With multichannel automation, a no code interface, deep integrations, human in the loop and granular performance analytics, Logicdialog easily becomes a Generative AI communications partner that will grow with your business.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Logicdialog?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 7.8/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.4/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Logicdialog?

  • Seller: Logicdialog
  • Year Founded: 2017
  • HQ Location: London, England, United Kingdom
  • Twitter: @logic_dialog
    743 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Medium, 20% Small

What Are Recent G2 Reviews of Logicdialog?

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group. For more information, visit www.nextapp.co

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate NEXT?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 8.8/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.1/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind NEXT?

  • Seller: NEXT
  • Year Founded: 2023
  • HQ Location: Amsterdam, North Holland
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 35% Large

What Are Recent G2 Reviews of NEXT?

Praiz

Praiz extracts actionable & accurate data from your meetings then automatically feeds your CRM where you need it.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate Praiz?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.1/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Praiz?

  • Seller: Praiz
  • Year Founded: 2022
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Are Recent G2 Reviews of Praiz?

Spotlight.ai

Empower your revenue teams with Spotlight.ai, the Deal Autopilot built for Revenue, Business Value, and RevOps leaders who need execution, not just visibility. Spotlight transforms how deals move by autonomously executing MEDDICC qualification, inspection, and reporting. It captures real deal evidence from customer interactions: calls, emails, Slack, and notes. That evidence gets turned into action, ensuring every deal is consistently qualified and every risk exposed early. At the core is the Spotlight.ai Knowledge Graph: 40M+ signals built on enterprise SaaS selling knowledge, MEDDICC expertise, and your company's own playbook. It's what separates Spotlight from call recording tools and makes every qualification, every asset, and every insight grounded in actual deal data rather than guesswork. Unlike traditional tools that rely on manual updates or surface passive insights, Spotlight is CRM-native with zero-touch adoption. It listens, captures, analyzes, and acts without adding work or introducing a new system of record. Spotlight automatically generates personalized follow-ups and deal-ready assets like BVA and ROI, keeping momentum high across the funnel. RevOps teams gain adaptive analytics grounded in real execution data, showing exactly where to intervene for maximum impact. With MCP (Model Context Protocol) support, Spotlight opens its Knowledge Graph to your team, enabling custom GTM and RevOps agents built on the same deal intelligence that powers Deal Autopilot. Your stack, your workflows, your agents. One knowledge layer. Seamlessly integrated with your existing GTM stack, Spotlight delivers measurable results from day one. Higher rep productivity, faster pipeline velocity, and materially reduced deal slippage. Deal truth, backed by evidence, turned into execution.

Average Rating: 4.6/5.0

Total Reviews: 25

How Do G2 Users Rate Spotlight.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)

Who Is the Company Behind Spotlight.ai?

  • Seller: Spotlight.ai
  • Company Website:
  • HQ Location: Boston, US
  • Twitter: @Spotlightai_X
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Spotlight.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient conversations management of Spotlight.ai, saving time and enhancing focus on selling.
  • Users value the enhanced customer engagement from Spotlight.ai, allowing reps to focus more on selling effectively.
  • Users value the data accuracy of Spotlight.ai, enhancing deal tracking and freeing up time for sales reps.
  • Users value the efficient tracking and visualization of deals, enhancing focus on selling through automated updates.
  • Users value the effective lead management of Spotlight.ai, enhancing deal tracking and freeing up time for sales reps.

What Are Recent G2 Reviews of Spotlight.ai?

CONQUER

Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization.

Average Rating: 4.3/5.0

Total Reviews: 119

How Do G2 Users Rate CONQUER?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.5/10)

Who Is the Company Behind CONQUER?

  • Seller: CONQUER
  • Year Founded: 2007
  • HQ Location: Reno, NV
  • LinkedIn® Page: www.linkedin.com
    86 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: District Manager
  • Top Industries: Sports, Human Resources
  • Company Size: 36% Large, 35% Medium

What Do G2 Reviewers Say About CONQUER?

AI-generated summary from verified user reviews

Pros
  • Users find CONQUER's ease of use enhances efficiency, making calls and recording dispositions simple and quick.
  • Users value the seamless automation features of CONQUER, which simplify daily tasks and enhance training efficiency.
  • Users value the easy call recording feature of CONQUER, enhancing efficiency and ease of training for new employees.
  • Users value the customizability of CONQUER, enabling tailored cadences and empowering reps with autonomy.
  • Users value the extensive customization options in CONQUER, empowering reps with autonomy and tailored cadences.
Cons
  • Users face significant call issues, including audio delays and lost recordings, impacting compliance and functionality.
  • Users face call management issues, struggling with voicemail transcriptions and missing recordings, impacting compliance and usability.
  • Users find the difficult implementation process lengthy, though support is helpful throughout the setup.
  • Users find the implementation challenges frustrating, though assistance from support helps ease the process.
  • Users are frustrated by missing features like call recordings in Conquer, impacting compliance and usability.

What Are Recent G2 Reviews of CONQUER?

CustomerIQ

CustomerIQ automates administrative tasks like CRM data entry, surfaces relevant content, and extracts insights to shorten sales cycles. Purpose-built for teams, CustomerIQ's AI notetaker records, transcribes, and summarizes meetings, emails, and voice notes then turns those into CRM fields, summaries, account intelligence and insights for your sales, CS, product, and marketing teams. Teams use CustomerIQ every day to automate CRM data entry, document generation, and discover/track trends across every conversation.

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate CustomerIQ?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 10.0/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind CustomerIQ?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About CustomerIQ?

AI-generated summary from verified user reviews

Pros
  • Users value how CustomerIQ's action-oriented functionality effectively drives tasks and integrates seamlessly with their systems.
  • Users praise CustomerIQ's ability to accomplish tasks seamlessly, enhancing productivity with accurate summaries and CRM integration.
  • Users commend the impressive accuracy of CustomerIQ in summarizing meetings and capturing essential details effectively.
  • Users value the seamless CRM integration of CustomerIQ, enhancing efficiency by automating data entry and driving actionable insights.
  • Users highlight the excellent customer support from CustomerIQ, helping them efficiently manage tasks and overcome challenges.
Cons
  • Users report accuracy issues in CustomerIQ, noting occasional misspellings in the transcripts as a common concern.
  • Users report AI inaccuracy stemming from misunderstandings about the technology, necessitating additional explanations during calls.
  • Users find the immaturity in AI understanding can complicate communication and require additional explanations.
  • Users occasionally notice misspellings in transcripts, which can impact the accuracy of the information provided.
  • Users notice occasional misspellings in transcriptions, which can detract from the overall reliability of CustomerIQ.

What Are Recent G2 Reviews of CustomerIQ?

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided. Hero is grounded in your real deal context: your products, your prospects, and your sales process. It doesn't automate selling. It amplifies the seller by reducing hesitation, maintaining credibility, and keeping deals moving forward. The result: faster ramp, higher conversion, shorter cycles, and better attainment across the team. Win the moment. Win the deal. Win with Hero by Vivun.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate Hero?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Hero?

  • Seller: Vivun Inc.
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Oakland, California
  • Twitter: @Vivun_Inc
    345 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 60% Large, 30% Medium

What Do G2 Reviewers Say About Hero?

AI-generated summary from verified user reviews

Pros
  • Users highlight Ava's time-saving capabilities, enabling streamlined processes and rapid access to essential information.
  • Users value the automation capabilities of Hero, enhancing sales processes and streamlining communications with prospects.
  • Users commend the exceptional customer support of Hero, noting their prompt assistance and willingness to listen to feedback.
  • Users value the ease of use of Hero, enjoying its intuitive layout and swift setup that enhance productivity.
  • Users commend the easy setup of Hero, making integration swift and training straightforward for immediate use.
Cons
  • Users find the manual document upload process cumbersome and wish for more automated solutions in Hero.
  • Users experience rigid filtering options in Hero, requiring extra effort to achieve desired data results.
  • Users find the learning curve steep, as leveraging AI effectively requires significant effort and understanding.
  • Users find the limited customization in Vivun's filters makes data handling less efficient and more labor-intensive.

What Are Recent G2 Reviews of Hero?

MaxContact

Make every conversation count – for acquisition, retention & recovery. MaxContact is the AI-powered customer engagement software that helps you turn every customer conversation into a high-impact, revenue-driving moment. We empower your teams to connect smarter, perform better, and scale faster - without losing the human touch. Our cloud-based contact centre platform delivers three core benefits: Revenue-driving performance everywhere it matters. Give your team the power to turn conversations into outcomes with AI automation and insights, intelligent targeting, and predictive dialling that drive scalable revenue. MaxContact helps your agents perform at their best with smarter targeting, automation tools, and AI insights. Move beyond gut feel and make performance scalable with results you can repeat. Our customers achieve 200-300% increases in contact rates, campaign conversion rates that double, and team productivity improvements of +25%. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise. CX that fuels growth. Create customer experiences that boost loyalty, increase conversion, and drive long-term value. Better experiences build better business outcomes, turning service into a revenue stream. Our omnichannel features - covering SMS, WhatsApp, email, web chat, and social - ensures every interaction becomes a value-creating moment. With AI agents handling routine tasks and speech analytics providing intelligence, your team focuses on high-impact customer conversations. Scale with confidence, not compromise. Handle more with less without losing the human touch. Automate intelligently, reduce cost-to-serve, and scale confidently even as volumes rise. Our AI works alongside your team - AI does the heavy lifting while your team focuses on what matters most. From automated dialling to intelligent targeting and AI call summaries, MaxContact future-proofs your operations. What can it do for you? • Drive revenue-driving performance with automated dialling and intelligent targeting • Elevate CX as a commercial lever with omnichannel engagement and AI-powered insights • Scale efficiently with inbound and outbound AI agents that handle the heavy lifting • Ensure OFCOM, GDPR & PCI compliance and security across all customer interactions • Transform operations with real-time dashboards, reporting, conversation intelligence and business insights. You're backed by industry experts & 5-star UK-based support. Ready to make every conversation count? Get in touch to find out more - info@maxcontact.com

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate MaxContact?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.5/10)

Who Is the Company Behind MaxContact?

  • Seller: MaxContact
  • Company Website:
  • HQ Location: Manchester, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 52% Medium, 40% Small

What Do G2 Reviewers Say About MaxContact?

AI-generated summary from verified user reviews

Pros
  • Users praise the attentive and fast customer support from MaxContact, enhancing their overall experience and usability.
  • Users appreciate the prompt and personalized customer support from MaxContact, enhancing problem-solving and user experience.
  • Users praise the user-friendly interface and exceptional customer support that enhance their experience with MaxContact.
  • Users praise MaxContact for its exceptional efficiency, providing reliable, user-friendly software with outstanding support and performance tracking.
  • Users commend the reliability of MaxContact, highlighting exceptional support and impressive performance in sales activities.
Cons
  • Users find the complex reporting in MaxContact overwhelming and desire simpler, more customizable options.
  • Users note the missing features in MaxContact, especially the absence of webchat and flexible reporting options.
  • Users find customization difficult, citing complexities in scripting and limited intuitiveness in personalization tools.
  • Users find the poor reporting of MaxContact complicated, making it difficult to navigate and access relevant information.
  • Users find the difficult reporting system complex and desire simpler navigation and more customizable options.

What Are Recent G2 Reviews of MaxContact?

Meetingflow

Meetingflow powers customer meeting optimization for collaborative teams Built specifically for teams with strategic, collaborative revenue motions, reps are better prepared, more engaged and follow up faster with Meetingflow.

Average Rating: 4.5/5.0

Total Reviews: 15

How Do G2 Users Rate Meetingflow?

  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Meetingflow?

  • Seller: Meetingflow
  • HQ Location: Seattle, US
  • Twitter: @getmeetingflow
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 53% Small, 40% Medium

What Do G2 Reviewers Say About Meetingflow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpful customer support of Meetingflow, which enhances their overall experience with the platform.
  • Users find Meetingflow's ease of use exceptional, particularly with real-time screen sharing and helpful customer support.
  • Users love the easy sharing capabilities of Meetingflow, enhancing collaboration with seamless real-time interactions.
  • Users appreciate the easy real-time sharing and strong security, enhancing their overall meeting experience with Meetingflow.
  • Users find the helpful customer support and easy-to-use website enhance their overall Meetingflow experience.
Cons
  • Users feel the outdated design of Meetingflow's website needs an urgent update for a better experience.
  • Users find the poor UI design of Meetingflow frustrating and suggest updating the website interface for better experience.
  • Users suggest that Meetingflow needs a UI update to improve the overall experience and aesthetic appeal.

What Are Recent G2 Reviews of Meetingflow?

Ringostat

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business.

Average Rating: 4.9/5.0

Total Reviews: 48

How Do G2 Users Rate Ringostat?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.5/10)

Who Is the Company Behind Ringostat?

  • Seller: Ringostat
  • Year Founded: 2013
  • HQ Location: Odessa, Ukraine
  • Twitter: @Ringostat
    239 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Ringostat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Ringostat, enabling straightforward setup and efficient management without constant support.
  • Users commend the reliability of Ringostat's services, underscored by their fast support and effective solutions.
  • Users value Ringostat's personalized business tool recommendations that enhance communication efficiency and optimize advertising budgets.
  • Users value Ringostat's call tracking and Smart Phone app, enhancing productivity and optimizing advertising budget efficiently.
  • Users value the call tracking feature of Ringostat for optimizing ad budgets and increasing customer inquiries.
Cons
  • Users note a lack of intuitiveness with Ringostat's interface, requiring time to navigate hidden functions effectively.
  • Users find the outdated interface of Ringostat less appealing, hoping for a more modern and accessible design.
  • Users find the outdated interface of Ringostat a drawback, despite its intuitive usability after initial learning.
  • Users find the complex processes of Ringostat frustrating, noting that some functions are difficult to locate initially.
  • Users find Ringostat's inaccurate analytics limited, as it's mainly effective for phone communication, neglecting other channels.

What Are Recent G2 Reviews of Ringostat?

What Are G2 Users Discussing About Ringostat?

Simpleem

Simpleem is an AI-powered software (Web-Platform or API) that helps businesses - qualify leads 3X faster with AI-based prediction score - close more deals by 35% - increase retention and upselling up to 40% It provides 2mins interactive analysis of human interactions from business video calls, measuring engagement and building rapport levels with the audience. Leveraging over 1 billion visual and audio parameters, Simpleem builds highly accurate correlations, with up to 94% accuracy, between behavior and results. You get negotiation insights that allow businesses to enhance their metrics and drive success. It takes up to 5 minutes to integrate Simpleem with Zoom, Webex or Zapier, and then AI-system: - predicts the probability of closing deal - builds correlations between behavior and meeting result - shows red flags and opportunities, engagement level and voice analysis - provides all actionable insights with videoplayer and transcript Simpleem helps customers from various industries worldwide (USA, LATAM, EMEA, India) to power their sales process, customer success and talent acquisition via remote format making video communication much more effective as in person. For more information, visit https://simpleem.com/

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate Simpleem?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.5/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Simpleem?

  • Seller: Simpleem
  • Year Founded: 2021
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Large

What Are Recent G2 Reviews of Simpleem?

Julie Jung
JJ
Researched and written by Julie Jung
Updated February 15, 2026