Best Conversation Intelligence Software - Page 8

How Many Conversation Intelligence Software Products Does G2 Track?

Total Products under this Category: 302

Category Stats (Nov 2026)

  • Average Rating: 4.63/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Rapport (+3.64%) - Among all products in this category, Rapport recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversation Intelligence Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 128,100+ Authentic Reviews
  • 302+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversation Intelligence Software

G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence

Highlighted products: Gong, Fathom, Salesforce Sales Cloud, HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Nooks, and Substrata.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata)

Copilot for Sales

Copilot for Sales is a seller experience app that automatically captures Office 365 and Microsoft Teams data into any CRM tool, eliminating manual data entry to help you focus on selling

Average Rating: 4.2/5.0

Total Reviews: 24

How Do G2 Users Rate Copilot for Sales?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.9/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.9/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Copilot for Sales?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Company Size: 56% Medium, 36% Small

What Do G2 Reviewers Say About Copilot for Sales?

AI-generated summary from verified user reviews

Pros
  • Users value the automation of meeting summaries and action items, streamlining their workflow and enhancing productivity.
  • Users appreciate the seamless integration with Microsoft 365, enhancing their productivity in familiar environments.
  • Users appreciate the automation features of Copilot for Sales, enhancing productivity and meeting preparation effortlessly.
  • Users appreciate the ease of use of Copilot for Sales, benefiting from its seamless integration with Microsoft 365.
  • Users appreciate the seamless integration with Microsoft 365, enhancing productivity and streamlining their workflow.
Cons
  • Users report accuracy issues with Copilot for Sales, as it sometimes invents facts or produces incorrect summaries.
  • Users face dependency issues as Copilot's effectiveness relies heavily on CRM data quality.
  • Users find the high cost of Copilot for Sales a barrier, especially for small and medium businesses.
  • Users report that Copilot for Sales has inaccuracy issues, sometimes creating incorrect summaries or inventing information.
  • Users experience inaccurate summarization with Copilot for Sales, particularly with complex emails and creative tasks.

What Are Recent G2 Reviews of Copilot for Sales?

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms. net2phone solves this with a connected business VoIP and unified communications platform built for teams that can't afford dropped context or slow resolution times. Unite: Unified Communications unifies voice, messaging, video, and chat in a single place. Features include call and video recording with transcription, sentiment analysis on voice calls, automated action-item tracking, and AI-generated follow-up emails — reducing the tool-switching that slows teams down. uContact: Omnichannel Contact Center gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards needed to deliver consistent omnichannel customer experiences at scale. Coach AI: Performance Intelligence analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and targeted coaching recommendations by user or department. AI Agent: Intelligent Task Automation handles inquiries and completes workflows — answering questions, resolving support cases, scheduling, and managing returns — across phone and chat, with support for 30+ languages and seamless handoff to human agents. Every net2phone solution connects to the tools businesses already use, with a built-in drag-and-drop workflow builder that lets teams automate processes across the entire suite without writing code. Rather than just deploying software, net2phone provides expert guidance at every step — from workflow design to system integration to ongoing optimization, that guidance is backed by enterprise-grade security across every solution. All of this ensures unified communications and contact center technology actually deliver measurable retention and growth.

Average Rating: 4.4/5.0

Total Reviews: 193

How Do G2 Users Rate net2phone?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.4/10)

Who Is the Company Behind net2phone?

  • Seller: net2phone
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Newark, NJ
  • LinkedIn® Page: www.linkedin.com
    322 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Construction, Information Technology and Services
  • Company Size: 79% Small, 19% Medium

What Do G2 Reviewers Say About net2phone?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of net2phone, making call tracking and management a breeze for receptionists.
  • Users commend the outstanding customer service of net2phone, highlighting their prompt responses and eagerness to help.
  • Users value the exceptional customer support from Net2Phone, highlighting their responsiveness and helpfulness throughout the experience.
  • Users value the affordable pricing of net2phone, significantly reducing costs compared to competitors.
  • Users praise the responsive customer service of net2phone, highlighting their helpfulness throughout the process.
Cons
  • Users often face connection issues with net2phone, impacting overall functionality and integration with other services.
  • Users experience poor customer service with net2phone, facing unhelpful support and unclear billing issues.
  • Users express frustration with poor customer support, highlighting unhelpful responses and lack of accountability during critical issues.
  • Users find net2phone's interface not intuitive, making tasks like directory management and voicemail forwarding more complicated than necessary.
  • Users experience long wait times with net2phone support, leading to frustration and unresolved issues during setup and billing.

What Are Recent G2 Reviews of net2phone?

What Are G2 Users Discussing About net2phone?

Trellus

Trellus is an AI-powered sales co-pilot built for SDR and AE teams that rely on high-volume cold calling. It combines real-time coaching, power/parallel dialing, and AI intelligence to help reps have better conversations and book more meetings without changing their existing workflow. Key capabilities include: - Direct integration into CRM and sales engagement platforms - Real-time AI coaching based on live conversation context - Call transcription, summaries, and analytics for performance improvement - AI-powered practice and training simulations - LinkedIn and outbound workflow automation By combining dialing with coaching intelligence, Trellus helps teams ramp faster, improve connect rates, and turn every call into a learning opportunity.

Average Rating: 4.6/5.0

Total Reviews: 21

How Do G2 Users Rate Trellus?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.4/10)

Who Is the Company Behind Trellus?

  • Seller: Trellus
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 19% Medium

What Do G2 Reviewers Say About Trellus?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Trellus, appreciating its seamless integration and straightforward setup.
  • Users appreciate the seamless integration of Trellus with Salesforce, enhancing workflow and productivity efficiently.
  • Users value the fantastic customer support of Trellus, enhancing their experience with seamless setup and integration.
  • Users love the seamless integration of Trellus with Salesforce, streamlining workflows and enhancing productivity effortlessly.
  • Users value the easy setup of Trellus, appreciating its seamless integration with Salesforce and other tools.
Cons
  • Users find Trellus to be not cost-effective compared to other tools, limiting its attractiveness for budget-conscious users.
  • Users find the missing features in Trellus limiting, suggesting improvements like SMS messaging for enhanced functionality.

What Are Recent G2 Reviews of Trellus?

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Call Optix

Call Optix is an AI-powered sales intelligence and voice analytics platform built for revenue teams that refuse to let critical insights slip through the cracks. In a market where customer conversations hold the key to competitive advantage, businesses can no longer afford to rely on gut instinct or fragmented call notes. Call Optix transforms every sales and service interaction into structured, actionable intelligence—automatically capturing what was said, what it means, and what needs to happen next. The platform serves sales teams, call centers, and customer service organizations across high-touch industries where phone conversations directly impact revenue. Call Optix delivers measurable impact across the entire organization. Sales reps reclaim hours previously lost to manual note-taking and CRM updates, with AI handling call summaries, action items, and follow-up tasks automatically—freeing them to focus on what they do best: building relationships and closing deals. Managers gain unprecedented visibility into team performance through data-driven scorecards and coaching insights, enabling them to develop reps with precision rather than guesswork. Business owners and revenue leaders access a real-time command center for pipeline health, conversion metrics, and revenue trends—turning customer conversations into a strategic asset that informs smarter decisions. Call Optix exists to solve a fundamental challenge: the gap between what happens on calls and what gets captured, acted upon, and learned from. Without the right tools, top-performer tactics stay siloed, coaching remains subjective, and revenue-critical details vanish after every conversation. Call Optix closes that gap by embedding intelligence directly into the sales workflow—ensuring nothing gets missed, every rep can perform like your best rep, and leadership operates from a single source of truth. The result is a data-driven revenue culture where teams sell smarter, coach better, and grow faster.

Average Rating: 4.9/5.0

Total Reviews: 6

How Do G2 Users Rate Call Optix?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 10.0/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Call Optix?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Call Optix?

AI-generated summary from verified user reviews

Pros
  • Users praise Call Optix for its accuracy in identifying issues, enhancing pipeline visibility and improving customer interactions.
  • Users benefit from the automation of call updates, significantly streamlining team management and improving efficiency.
  • Users value the automatic call recording feature of Call Optix, simplifying updates and enhancing team communication immensely.
  • Users love the ease of use of Call Optix, seamlessly tracking calls and automating quality assurance effortlessly.
  • Users value the pipeline visibility of Call Optix, effectively catching deals before they slip away.
Cons
  • Users find the learning curve steep due to overwhelming data and non-automated onboarding, affecting initial usage.
  • Users find the non-automated onboarding process challenging, impacting the overall ease of use with Call Optix.
  • Users experience application errors and slow loading times during high call volumes, impacting stability and consistency.
  • Users experience call issues with application errors and slow loading during high data volumes, impacting overall stability.
  • Users experience connectivity issues during high call volumes, affecting stability and overall performance of Call Optix.

What Are Recent G2 Reviews of Call Optix?

Logicdialog

With Inbox Automation, Voice AI, Chatbots and Digital Assistants all in a single, no code platform, Logicdialog seamlessly adds a layer of Gen AI powered automation to any business. Clients using Logicdialog can slash customer and colleague communication costs by up to 75%, increase employee productivity and improve customer satisfaction. Fast to set up and easy to use, Logicdialog consumes content from any source, and uses it to generate accurate, multilingual answers and instant interactions for any channel (phone, email, web, sms, social media, mobile app or internal chat). Drag, drop, plug, play, infrastructure agnostic, and non intrusive, Logicdialog acts as an automation middleware that works in harmony with your existing tech stack. With over 5000 pre built integrations (bookings, payments, authentication, verification, RPA and more), Logicdialog takes your customer and colleague interactions far beyond FAQs. Logicdialog is an AI first platform with 'human in the loop' technology, meaning businesses can add that personal touch when needed. Deep dive analytics deliver unrivalled actionable insights for continuous monitoring and improvement. With multichannel automation, a no code interface, deep integrations, human in the loop and granular performance analytics, Logicdialog easily becomes a Generative AI communications partner that will grow with your business.

Average Rating: 4.6/5.0

Total Reviews: 6

How Do G2 Users Rate Logicdialog?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 7.8/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.4/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Logicdialog?

  • Seller: Logicdialog
  • Year Founded: 2017
  • HQ Location: London, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Medium, 17% Small

What Are Recent G2 Reviews of Logicdialog?

Productive.ai

Productive.Ai unlocks the power of conversations, starting with your phone calls. Productive's Ai can transcribe a 1 hour conversation in to a 50-word summary, while detecting important notes, assigning tasks, and even adding events to your calendar. And if you use a CRM, all of your customizable call details are logged automatically (Recordings, Transcriptions, Contact Details, etc.). All you need to do is Just Talk, Productive will do the rest!

Average Rating: 4.3/5.0

Total Reviews: 6

How Do G2 Users Rate Productive.ai?

  • Artificial Intelligence: 9.4/10 (Category avg: 8.6/10)
  • Customer Scoring: 10.0/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Productive.ai?

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Are Recent G2 Reviews of Productive.ai?

What Are G2 Users Discussing About Productive.ai?

SalesTalk

Propel your sales teams with the next level of conversation intelligence. SalesTalk's AI powered sales tools will supercharge your sales cycle and grow revenue quarter after quarter. SalesTalk’s goal is to provide sales teams with a Conversation Intelligence platform that is done for them, not to them. We want teams to want to use the system because it makes their lives easier. With sales enhancing features like AI Automatic Opening Statements that immediately establish relevance to the prospect and confidence in the rep, so that they look forward to making their sales calls. Sales managers can rest knowing they have a system that will provide them with objective sales forecasting, reporting that is relevant to them and the ability to provide elevated coaching to their teams.

Average Rating: 4.8/5.0

Total Reviews: 10

How Do G2 Users Rate SalesTalk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.4/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.4/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind SalesTalk?

  • Seller: SalesTalk
  • Year Founded: 2013
  • HQ Location: Scottsdale, Arizona
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 70% Small, 20% Medium

What Are Recent G2 Reviews of SalesTalk?

Traq.ai

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric, deal-winning insights from each call and links them right into your CRM. As a platform-agnostic AI sales assistant compatible with any VoIP phone and online meeting tool, Traq.ai makes each team member more productive and increasingly effective every day. As a sales performance and coaching platform, Traq.ai reveals your team’s challenges so you can optimize training and inspire the highest level of performance. Transparent, competitive pricing including a free option.

Average Rating: 4.7/5.0

Total Reviews: 6

How Do G2 Users Rate Traq.ai?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Traq.ai?

  • Seller: Traq.ai
  • Year Founded: 2020
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 29% Medium

What Do G2 Reviewers Say About Traq.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the effortless setup of Traq.ai, allowing for seamless integration into their routine conference calls.
  • Users commend Traq.ai for its effortless setup and consistent performance, providing valuable notes and analysis after calls.
  • Users value the accurate notes and helpful analysis from Traq.ai, enhancing their call experience effortlessly.
  • Users appreciate that Traq.ai effortlessly delivers automatic notes and action items, enhancing their call experience significantly.
  • Users love the effortless automation of Traq.ai, providing seamless notes and analysis without extra thought.
Cons
  • Users desire an option to zoom in during calls, enhancing visibility of on-screen content for better engagement.

What Are Recent G2 Reviews of Traq.ai?

Demodesk Meeting

Demodesk Meeting is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sellers to focus on building relationships and closing deals. Demodesk offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne)

Average Rating: 4.6/5.0

Total Reviews: 104

How Do G2 Users Rate Demodesk Meeting?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.2/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Demodesk Meeting?

  • Seller: Demodesk
  • Year Founded: 2018
  • HQ Location: Munich, Germany
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Sales Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 53% Medium, 41% Small

What Are Recent G2 Reviews of Demodesk Meeting?

What Are G2 Users Discussing About Demodesk Meeting?

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided. Hero is grounded in your real deal context: your products, your prospects, and your sales process. It doesn't automate selling. It amplifies the seller by reducing hesitation, maintaining credibility, and keeping deals moving forward. The result: faster ramp, higher conversion, shorter cycles, and better attainment across the team. Win the moment. Win the deal. Win with Hero by Vivun.

Average Rating: 5.0/5.0

Total Reviews: 11

How Do G2 Users Rate Hero?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Hero?

  • Seller: Vivun Inc.
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Oakland, California
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 55% Large, 27% Medium

What Do G2 Reviewers Say About Hero?

AI-generated summary from verified user reviews

Pros
  • Users highlight the time-saving benefits of Hero, enabling efficient understanding of prospects and quick access to crucial information.
  • Users benefit from the automation capabilities of Hero, streamlining sales processes and enhancing team efficiency.
  • Users praise the top-notch customer support from Vivun, enhancing their experience with timely assistance and responsiveness.
  • Users value the ease of use of Hero, appreciating its intuitive layout and effortless setup for productivity.
  • Users appreciate the easy setup of Hero, which allows for quick integration and immediate usability.
Cons
  • Users find the manual upload process cumbersome, preferring a more dynamic document integration method.
  • Users find filtering issues in Hero, as the filters are less customizable, leading to extra work for desired results.
  • Users face a learning curve with Hero, struggling to fully leverage AI's potential effectively.
  • Users find Vivun's filters limited in customization, requiring extra effort to achieve desired results compared to alternatives.

What Are Recent G2 Reviews of Hero?

Nayak

Nayak gives sellers live, in-meeting guidance so every high-stakes meeting closes stronger. Most conversation intelligence tools tell you what went wrong after the deal is already lost. Nayak.ai guides you while the deal is still alive so you can consistently grow revenue in the meeting with every seller. Nayak attends your sales calls live — capturing every word, tone, and behavioral signal — and delivers in-the-moment hints that help you stay sharp, read the buyer, and steer conversations toward a close. Nayak is a real-time human judgment system for B2B sales. During every meeting, Nayak silently listens and delivers three kinds of live guidance through a private panel only the seller sees: EQ hints (tone, sentiment, and body-language cues to build trust), IQ hints (facts, objection responses, and value points delivered exactly when they're needed), and Agenda hints (time and topic tracking so nothing gets missed). Before the call, Nayak pulls forward context and open commitments from every prior conversation with that buyer. After the call, it generates a Meeting Quality Report scoring deal health, seller performance, and buyer intent. It also tracks agenda coverage, extracts action items, and then carries those learnings into prep for the next meeting. Teams using Nayak have seen up to a 2X increase proposal generation rate and meeting-to-meeting deal cycles shorten by up to 40%. Nayak integrates with Google Meet, Zoom, Webex, and Microsoft Teams, with calendar sync via Google Calendar and Microsoft Outlook, and syncs outcomes to your Slack.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate Nayak?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)

Who Is the Company Behind Nayak?

  • Seller: Nayak
  • Year Founded: 2023
  • HQ Location: Oakland, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 17% Large

What Are Recent G2 Reviews of Nayak?

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group. For more information, visit www.nextapp.co

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate NEXT?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.8/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.1/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind NEXT?

  • Seller: NEXT
  • Year Founded: 2023
  • HQ Location: Amsterdam, North Holland
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 35% Large

What Are Recent G2 Reviews of NEXT?

Praiz

Praiz extracts actionable & accurate data from your meetings then automatically feeds your CRM where you need it.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate Praiz?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.1/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Praiz?

  • Seller: Praiz
  • Year Founded: 2022
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Are Recent G2 Reviews of Praiz?

Ringostat

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business.

Average Rating: 4.9/5.0

Total Reviews: 49

How Do G2 Users Rate Ringostat?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.4/10)

Who Is the Company Behind Ringostat?

  • Seller: Ringostat
  • Year Founded: 2013
  • HQ Location: Odessa, Ukraine
  • LinkedIn® Page: www.linkedin.com
    167 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Ringostat?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Ringostat, enjoying straightforward setups and clear instructions throughout the process.
  • Users appreciate the reliability of Ringostat for its fast support and secure, effective business solutions.
  • Users value Ringostat's call tracking, as it helps optimize ad budgets and enhances customer acquisition significantly.
  • Users value the analytics features of Ringostat, enhancing decision-making and optimizing advertising efforts effectively.
  • Users value Ringostat's personalized business tool recommendations that enhance communication efficiency and optimize advertising budgets.
Cons
  • Users note a lack of intuitiveness with Ringostat's interface, requiring time to navigate hidden functions effectively.
  • Users find the outdated interface of Ringostat less appealing, hoping for a more modern and accessible design.
  • Users find the outdated interface of Ringostat a drawback, despite its intuitive usability after initial learning.
  • Users find the complex processes of Ringostat frustrating, noting that some functions are difficult to locate initially.
  • Users find Ringostat's inaccurate analytics limited, as it's mainly effective for phone communication, neglecting other channels.

What Are Recent G2 Reviews of Ringostat?

What Are G2 Users Discussing About Ringostat?

Spotlight.ai

Spotlight.ai is the Enterprise Revenue World-Model. It runs Calibrated Revenue Execution for CROs, RevOps, Value and CS leaders. Every deal is qualified, inspected and forecast on evidence the buyer actually gave. Revenue teams now run AI on every call, but managers still check every output by hand. The risks that lose deals stay buried in AI summaries, obvious insights and the occasional hallucination. A populated CRM field doesn’t mean the deal is qualified, progressing or any less risky. Spotlight captures a structured, customer-validated record of every deal from calls, emails, Slack and meeting notes. Each data point is small, tied to its source, and weighted by your company’s own win/loss history and an industry benchmark. What the buyer said is kept apart from what the rep believes, and the record is re-checked as the deal moves. The engine underneath is Spotlight’s Calibrated-Decision AI-Model (CDAM). CDAM breaks deal judgment into narrow questions, each with a closed set of possible answers defined before any model is called. Every answer carries a confidence score and only counts once it clears the bar. The conclusions about the deal (qualification, risk, deal score and forecast) are then calculated in code from those answers. That is why Spotlight is 100% Trustworthy AI with 0 Token Cost: the same evidence gives the same answer every time, and the decision layer has nowhere for a hallucination to go. On top of the world model, Spotlight does the work on every deal. It runs MEDDPICC qualification with evidence behind every field, inspects each deal and builds an inspectable bottom-up forecast. It maps stakeholders and scores champions (50K+ scored so far), and it handles objections. From the buyer’s own words it builds business cases, BVAs, ROI models and value-realization decks. It also gives RevOps analytics on winning and losing patterns, velocity and slippage. Spotlight’s MCP server opens the world model to your own agents and AI assistants, such as Claude. They can read and act on deals CDAM has already qualified and scored. $9B+ of pipeline autonomously qualified and executed. 5K+ sales assets generated. Sysdig: 3.8x pipeline conversion. Tulip: 2.4x conversion, from 6.3% to 15%. SOC 2 Type 2 certified.

Average Rating: 4.6/5.0

Total Reviews: 25

How Do G2 Users Rate Spotlight.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)

Who Is the Company Behind Spotlight.ai?

Who Uses This Product?

  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Spotlight.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the conversational intelligence of Spotlight.ai for enhancing deal tracking and saving time for sales reps.
  • Users commend Spotlight.ai for enhancing customer engagement by automating deal tracking and allowing reps to focus on selling.
  • Users appreciate the data accuracy of Spotlight.ai, enabling effective tracking and visualization of deals with valuable insights.
  • Users value the efficient tracking and visualization of deals, enhancing focus on selling through effective insights.
  • Users value the effective lead management of Spotlight.ai, enhancing deal tracking and freeing up time for sales reps.

What Are Recent G2 Reviews of Spotlight.ai?

Julie Jung
JJ
Researched and written by Julie Jung
Updated February 15, 2026