G2

Paul H.

Manager Business Operations

Enterprise (> 1000 emp.)

10/25/2023

"Not Just a Phone Assistant"

5/5

What do you like best about Productive.ai?

I started using Productive.ai to help me keep track of the hundreds of relationships I manage - I have a lot of windshield time so I take a lot of calls, but it's not easy to take notes for follow-up while you're going 70 mph down the highway, until now. After every call, I can give myself little notes that are organized for when I become stationary.<br><br>That's not the best part though. From a personal standpoint, Productive.ai helps me in two ways I never thought it would. First, I can re-listen to my conversations to find opportunity to display better executive presence. More importantly though, and the reason I will be always greatful for Productive.ai is that it memorializes conversations. I may not have many ways to remember some voices of friends and family who have passed, but moving forward, I will always have access to regular conversations that I had. Review collected by and hosted on G2.com.

What do you dislike about Productive.ai?

Productive.ai is in its infancy right now, and the conversational model is still learning how to understand when the other party is talking. Many times, the summary will read "unknown person said..." however I have full faith that this will get resolved. It is a minor bug that doesn't affect the usage. Review collected by and hosted on G2.com.

What problems is Productive.ai solving and how is that benefiting you?

Productive.ai helps me quickly keep track of all of the action items that come up on my many phone calls a day. I support >1100 accounts that escalate to me, and it was easy for things to slip through the cracks, however with Productive.ai, it helps me follow through with items quickly. Review collected by and hosted on G2.com.