Fastmail
Fastmail is a privacy-focused email hosting and productivity solution that helps businesses manage professional email communication, calendars, and contacts through a unified, ad-free platform. Founded in 1999 and independently operated from Melbourne, Australia, Fastmail provides organizations with custom domain email hosting, team collaboration tools, and administrative controls without relying on advertising revenue or scanning user data for commercial purposes. Fastmail is designed for small to mid-size businesses, professional teams, agencies, and organizations that require reliable email infrastructure paired with strong privacy practices. It supports companies that want to operate branded email addresses on their own domains. The platform also serves compliance-conscious organizations and some regulated industries through its email retention and archiving capabilities on the highest-tier plan. Fastmail's dedicated business plans offer per-user pricing with the flexibility to mix and match tiers across a team, allowing administrators to assign different storage and feature levels based on individual roles, all while reducing costs. Users can access their accounts through a polished web interface, native desktop applications for macOS, Windows, and Linux, and mobile apps for iOS and Android. The platform supports standard protocols including IMAP, SMTP, CalDAV, CardDAV, and WebDAV, ensuring compatibility with third-party clients such as Outlook and Apple Mail. Fastmail also co-authored and implements JMAP (JSON Meta Application Protocol), an open IETF standard that unifies email, contacts, and calendar synchronization under a single modern protocol. For AI-assisted workflows, Fastmail offers a Model Context Protocol (MCP) server, enabling integration with compatible AI tools and agents. Key features and capabilities include: ● Custom domain hosting and branded email addresses: Businesses can connect multiple custom domains, create individual mailboxes for team members, set up shared email addresses (e.g., support@yourbusiness.com), and configure DNS through a guided setup wizard. ● Team collaboration tools: Shared calendars, a company-wide contact address book, and shared mail folders allow teams to coordinate schedules, maintain centralized contact records, and collaboratively manage inbound communications, each from their own accounts. ● Administrative controls and user management: Account administrators can add or remove users, assign plan tiers, monitor storage usage, manage domains and aliases, and oversee account security settings from a centralized dashboard with consolidated billing. ● Privacy and security architecture: Fastmail does not display ads or scan email content for advertising purposes, and anonymizes remote image fetching to prevent tracking-pixel-based surveillance. All accounts include two-factor authentication, app-specific passwords, and session management. Data is hosted across geographically distributed data centers in the United States and the Netherlands, and the company operates under Australian law. ● Migration and interoperability: Built-in migration tools support importing email, contacts, and calendars. Open protocol support and a public JMAP API enable integration with existing workflows, automation tools, and custom applications.
Average Rating: 4.2/5.0
Total Reviews: 17
How Do G2 Users Rate Fastmail?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
Who Is the Company Behind Fastmail?
- Seller: FastMail
- Year Founded: 1999
- HQ Location: Melbourne, AU
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LinkedIn® Page: www.linkedin.com
311 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services
- Company Size: 76% Small, 29% Medium
What Are Recent G2 Reviews of Fastmail?
"Fast, Ad-Free Email with Masked Addresses That Keep Your Inbox Clean"
Rating: 4.5/5.0 stars
— Yordanos Z.
Rating: 5.0/5.0 stars
— Deepak K.

