[ Chatbase Reviews ](https://www.g2.com/products/chatbase-chatbase/reviews) [ Chatbase Reviews ](https://www.g2.com/products/chatbase-chatbase/reviews) # Chatbase Pricing Overview [Editedit](https://my.g2.com/chatbase-chatbase/pricings) Free Trial ## Chatbase Pricing Key Insights Last updated on Jul 29, 2026 * * * Chatbase offers **4 pricing editions** , starting from **$0** to **$500**. Chatbase pricing tiers are designed to support different usage levels and team sizes. Chatbase also offers a **free trial**. Compare the Chatbase pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Chatbase** for **custom pricing**. * * * Free — $0 / 50 Message Credits Per Month Hobby — $40 / 1500 Message Credits Per Month Standard — $150 / 10000 Message Credits Per Month Pro — $500 / 40000 Message Credits Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Free 50 Message Credits Per Month Users get a free plan just by signing up. - 50 message credits/month - 400 KB per agent - Embed on unlimited websites - View chat history - Limited access to models (GPT-5.1 GPT-4o GPT-4o Mini) Show More Hobby $40.00 1500 Message Credits Per Month Everything in Free, plus... - 1,500 message credits/month - 20 MB per agent (Size of extracted text content, not file sizes) - 5 enabled AI Actions per agent - API access - Integrations (Shopify, WhatsApp, Instagram, Messenger, Slack, Wordpress, Zapier, Zendesk, Salesforce) - Access to advanced models Show More Standard $150.00 10000 Message Credits Per Month Everything in Hobby, plus... - 10,000 message credits/month - 40 MB per agent (Size of extracted text content, not file sizes) - 10 enabled AI Actions per agent - Auto Retrain (Automatically retrain your agents every 24 hours) Show More Pro $500.00 40000 Message Credits Per Month Everything in Standard, plus... - 40,000 message credits/month included - 60 MB per agent (Size of extracted text content, not file sizes) - 15 enabled AI Actions per agent - Advanced Analytics (Sentiment analysis, Topics analysis) - Source suggestion (Detect content gaps, Detect conflicting sources) - Tickets as a source (Train your agent on Zendesk & Salesforce tickets) Show More Users get a free plan just by signing up. They get 50 message credits and 1 agent which they can use to test out Chatbase. Pricing information for Chatbase is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Chatbase must be conducted with the seller. Pricing information was last updated on February 19, 2026 Show More ## Chatbase Pricing FAQs Generated using AI Is Chatbase free, or does it offer a free trial? Yes. According to G2 data, Chatbase offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. How much does Chatbase cost in 2026? According to G2 data, Chatbase pricing in 2026 starts at $40.00 and can reach $500.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Chatbase's official pricing page for the most current details. Who is Chatbase pricing best suited for? Chatbase's pricing is best suited for mid-market companies in education, e-commerce, healthcare, and SaaS that handle high volumes of repetitive support queries. G2 reviewers from 51-1,000 employee organizations dominate the review set, using Chatbase at Standard and Pro tiers to automate ticket deflection, lead qualification, and internal knowledge access. The Hobby tier fits small businesses and individual operators embedding a single agent on a website or Shopify store. Enterprise reviewers in marketing agencies and cybersecurity cite multi-agent management and multi-channel rollout as key value drivers, pointing toward Pro or custom tiers. G2 data on Chatbase suggests the free tier suits educators and solo developers running low-traffic pilots. What are the key differences between the free and paid versions of Chatbase? Chatbase's free tier provides 50 message credits per month, 400 KB per agent, and limited model access, enough for basic evaluation but insufficient for production use. Chatbase's paid plans start at $40/month (Hobby) and unlock integrations with Shopify, WhatsApp, Instagram, Slack, Salesforce, and Zapier, plus API access, advanced models, and 1,500 credits. Standard at $150/month adds auto-retraining every 24 hours and 10,000 credits. The $500/month Pro tier adds sentiment analysis, source gap detection, and Zendesk/Salesforce ticket training. G2 reviewers highlight multi-channel deployment and auto-retraining as primary upgrade drivers, with one reviewer noting the free entry point requires no credit card, lowering initial evaluation friction. Is Chatbase considered good value for its pricing? G2 reviewers rate Chatbase at 4.9+ stars overall, signaling strong satisfaction relative to cost. Mid-market reviewers across education, healthcare, e-commerce, and SaaS consistently cite deflection of repetitive tickets, 24/7 coverage, and multi-channel deployment as high-ROI outcomes. One enterprise reviewer noted Chatbase replaced weeks-long custom dev projects with afternoon-length deployments, calling it their most profitable service offering. The main value concern from G2 reviews of Chatbase is the credit system complexity at higher tiers and analytics depth limitations requiring manual exports. One small-business reviewer flagged costs rising steeply beyond the free tier. For teams with meaningful support volume, Chatbase's pricing delivers measurable labor savings that reviewers consistently describe as justifying the spend. ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,907) ](https://www.g2.com/products/fin/reviews) [ ![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/b0bcdaac035b8ee31609366c73c04498/botpress.svg "Botpress") Botpress 4.5/5(513) ](https://www.g2.com/products/botpress/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,962) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/chatbase-chatbase/competitors/alternatives) ## Chatbase Pricing Reviews (1) ![Caitlin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin C.") CC Caitlin C. Online Tutoring Company Education Management Mid-Market (51-1000 emp.) 7/8/2026 "Parents get answers without waiting for our team" 5/5 What do you like best about Chatbase? The best thing is how easy it is to keep updated. Our programs change a lot depending on the school year, grade level, and subject. With Chatbase, we can upload new docs, update our FAQs, and the agent starts using that information without us having to rebuild everything from scratch. I also like the Suggestions feature. It shows us what parents are asking that we didn’t explain clearly enough on our site. That has honestly helped us improve our actual website content too. Review collected by and hosted on G2.com. What do you dislike about Chatbase? I’d like more filtering in the analytics. For example, it would be helpful to separate questions by program type, like math tutoring vs. test prep vs. younger students. Review collected by and hosted on G2.com. What problems is Chatbase solving and how is that benefiting you? Before Chatbase, our admin team was spending a lot of time answering the same early-stage questions. Parents ask about pricing, schedules, tutor matching, trial lessons, curriculum, and whether online tutoring works for their child. Those are important questions, but they’re also very repetitive. Now parents can get answers right away, even at night or on weekends. Our team still talks to families, but usually when they’re more serious and closer to enrolling. Review collected by and hosted on G2.com. 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