[ Chatbase Reviews ](https://www.g2.com/products/chatbase-chatbase/reviews) [ Chatbase Reviews ](https://www.g2.com/products/chatbase-chatbase/reviews) # Chatbase Pricing Overview [Editedit](https://my.g2.com/chatbase-chatbase/pricings) Free Trial ## Chatbase Pricing Key Insights Last updated on Apr 09, 2026 * * * Chatbase offers **4 pricing editions** , starting from **$0** to **$500**. Chatbase pricing tiers are designed to support different usage levels and team sizes. Chatbase also offers a **free trial**. Compare the Chatbase pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Chatbase** for **custom pricing**. * * * Free — $0 / 50 Message Credits Per Month Hobby — $40 / 1500 Message Credits Per Month Standard — $150 / 10000 Message Credits Per Month Pro — $500 / 40000 Message Credits Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Free 50 Message Credits Per Month Users get a free plan just by signing up. - 50 message credits/month - 400 KB per agent - Embed on unlimited websites - View chat history - Limited access to models (GPT-5.1 GPT-4o GPT-4o Mini) Show More Hobby $40.00 1500 Message Credits Per Month Everything in Free, plus... - 1,500 message credits/month - 20 MB per agent (Size of extracted text content, not file sizes) - 5 enabled AI Actions per agent - API access - Integrations (Shopify, WhatsApp, Instagram, Messenger, Slack, Wordpress, Zapier, Zendesk, Salesforce) - Access to advanced models Show More Standard $150.00 10000 Message Credits Per Month Everything in Hobby, plus... - 10,000 message credits/month - 40 MB per agent (Size of extracted text content, not file sizes) - 10 enabled AI Actions per agent - Auto Retrain (Automatically retrain your agents every 24 hours) Show More Pro $500.00 40000 Message Credits Per Month Everything in Standard, plus... - 40,000 message credits/month included - 60 MB per agent (Size of extracted text content, not file sizes) - 15 enabled AI Actions per agent - Advanced Analytics (Sentiment analysis, Topics analysis) - Source suggestion (Detect content gaps, Detect conflicting sources) - Tickets as a source (Train your agent on Zendesk & Salesforce tickets) Show More Users get a free plan just by signing up. They get 50 message credits and 1 agent which they can use to test out Chatbase. Pricing information for Chatbase is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Chatbase must be conducted with the seller. Pricing information was last updated on February 19, 2026 Show More ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,886) ](https://www.g2.com/products/fin/reviews) [ ![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/b0bcdaac035b8ee31609366c73c04498/botpress.svg "Botpress") Botpress 4.5/5(505) ](https://www.g2.com/products/botpress/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,908) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/chatbase-chatbase/competitors/alternatives) ## Chatbase Pricing Reviews (1) ![Caitlin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin C.") CC Caitlin C. Online Tutoring Company Education Management Mid-Market (51-1000 emp.) 7/8/2026 More Options - "Parents get answers without waiting for our team" 5/5 What do you like best about Chatbase? The best thing is how easy it is to keep updated. Our programs change a lot depending on the school year, grade level, and subject. With Chatbase, we can upload new docs, update our FAQs, and the agent starts using that information without us having to rebuild everything from scratch. I also like the Suggestions feature. It shows us what parents are asking that we didn’t explain clearly enough on our site. That has honestly helped us improve our actual website content too. Review collected by and hosted on G2.com. What do you dislike about Chatbase? I’d like more filtering in the analytics. For example, it would be helpful to separate questions by program type, like math tutoring vs. test prep vs. younger students. Review collected by and hosted on G2.com. What problems is Chatbase solving and how is that benefiting you? Before Chatbase, our admin team was spending a lot of time answering the same early-stage questions. Parents ask about pricing, schedules, tutor matching, trial lessons, curriculum, and whether online tutoring works for their child. Those are important questions, but they’re also very repetitive. Now parents can get answers right away, even at night or on weekends. Our team still talks to families, but usually when they’re more serious and closer to enrolling. Review collected by and hosted on G2.com. 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