I really like Microsoft Copilot Studio because it can connect with almost all Microsoft applications, including Word, Outlook, MS Teams, Power BI, Power Apps, and SharePoint. That level of connectivity is a standout feature for me and makes the product feel genuinely versatile across different workflows. On top of that, it also supports direct connections to knowledge bases or databases, which is a huge plus and one of the main reasons I value it. Review collected by and hosted on G2.com.

The testing site, or the staging area, is lacking in user experience and overall user-friendliness, and it could definitely be improved. When it throws an error, it doesn’t explain what caused it or why it’s considered an error, so I end up having to figure it out on my own. Review collected by and hosted on G2.com.

I like that I can create and customize agents for different purposes. For example, I can build an AI sales bot that directs customers to the right department to get a quote or to learn more technical information about a product we offer. I can also build an agent for technical troubleshooting or for product knowledge that’s specific to a brand or a particular set of products. Review collected by and hosted on G2.com.

So far, I’ve had to manually create and enter every type of conversation a customer or prospective client might have with the chatbot, then test it and go back and forth making adjustments. I’d like to be able to use Copilot to help me plug in the necessary conversation paths so I can get the results I want from the agents as I build them. Overall, it’s an easy platform to use; it just requires you to put yourself in the shoes of the person interacting with the agent so you can program the conversation flow correctly. Review collected by and hosted on G2.com.

The UI is very intuitive and easy to navigate. I used Copilot Studio to build a knowledge base agent, and I found it straightforward to integrate with Azure Document Intelligence and Azure Blobs, as well as to create custom prompts and tools. I also customized all the relevant topics to give the GPT LLM the right tools to provide clear, correct answers. Performance is great, and the ability to test while developing is a massive plus. Review collected by and hosted on G2.com.

I struggled a little with the generative answers topic. I found the settings a bit vague in terms of how they’re meant to be used, and whether they override the instructions provided in the prompt for the LLM. It’s nothing major—more feedback than a complaint. Review collected by and hosted on G2.com.

I like that Microsoft Copilot Studio allows me to build and manage customized AI agents to streamline my workflow and automate customer service inquiries. It securely grounds my AI assistant with my enterprise data and connects seamlessly with my system to handle complex business tasks. My favorite part is the balance it strikes between low-code accessibility and enterprise-grade sophistication. The native ecosystem integration, especially with Microsoft Teams and Power Automate, works exceptionally well. Teams ensures immediate, frictionless adoption, and Power Automate turns the chatbot into an active digital assistant capable of executing complex tasks. Its integration with SharePoint, OneDrive, and Dynamics 365/Dataverse helps with instant grounding and pulling real-time data respectively. The initial setup was quite easy. Review collected by and hosted on G2.com.

Nothing et all Review collected by and hosted on G2.com.

It is the best AI to use because most of companies will use only this for there employee's and It very easy to use and It accessible in Teams also. Review collected by and hosted on G2.com.

Iam using this last 3 year's in my organisation and there is no complaint but a small one , if I search any thing related to my work for different task and again after two days when search it will give similar to the before problem. Review collected by and hosted on G2.com.

I love how it integrates with all of microsoft products because previously they were like its own entity but now theres a hub of all products that i can look into and ask questions and reference. i love the workflow creator, and all products that allows me to build an ecosystem Review collected by and hosted on G2.com.

The capabilities aren’t consistent across all Microsoft products. For example, Copilot in PowerPoint (PPT) isn’t as intuitive as it is in Excel, but I’m sure it will improve with updates. Review collected by and hosted on G2.com.

Copilot Studio makes it easier to build and customize AL complots with low-code tool. Its integration with m365 Power Platform and enterprise data. Review collected by and hosted on G2.com.

Pricing could be more affordable and additional templets documentation and troubleshooting guidance would help new users to get started more quickly. Review collected by and hosted on G2.com.

I like Microsoft Copilot Studio for its ability to easily create and customize AI agents using natural language, without needing deep coding skills. It's valuable because it lets you create and update AI agents using simple natural language instead of coding, which saves time, makes it easy for non-technical users, and allows quick changes based on needs. Review collected by and hosted on G2.com.

It can feel complex for beginners, especially during setup and integration. The customization and advanced automation options are sometimes limited without deeper technical knowledge. Improving ease of use, better integration, and more control over advanced features would make it even better. Review collected by and hosted on G2.com.

I like that Microsoft Copilot Studio just makes everyone's life much easier and more straightforward. It's great that it's built into Teams as well. The flexibility of the software is really good. I find it pretty intuitive to use, even with complicated settings, and appreciate the availability of documentation and support for more complex issues. The analytics features are very useful for monitoring real-world usage. Review collected by and hosted on G2.com.

It's a little bit hard to use or understand some of the configuration settings. When you're trying to integrate into a platform like SharePoint or Microsoft Teams, any other integrations can be a little bit complicated to understand how they need to be set up. I think that's an area that can be improved. Review collected by and hosted on G2.com.

I appreciate Microsoft Copilot Studio because it simplifies the process of building AI copilots while still offering robust capabilities. You don't need advanced coding knowledge to use it, and it integrates smoothly with Microsoft tools. It also enables you to develop intelligent, secure assistants that genuinely address real business requirements. Review collected by and hosted on G2.com.

What I find frustrating about Microsoft Copilot Studio is that it manages to feel both limited and overly complex. Advanced customization tends to rely a lot on being deeply integrated into the Microsoft ecosystem, which can be restrictive. The initial setup process is also quite confusing, especially for those using it for the first time, and as your usage grows, the costs can quickly accumulate. Review collected by and hosted on G2.com.