Microsoft Forms Reviews & Product Details

It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective. Review collected by and hosted on G2.com.

While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management. Review collected by and hosted on G2.com.

Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection. Review collected by and hosted on G2.com.

In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience. Review collected by and hosted on G2.com.

MS Forms is a great way to reach a large group of people to gather feedback, responses, etc. It has helped me to gauge interests, needs, and availability, amongst other things. It is pretty easy to use both from the creation and completion side of the forms, and has a lot of options within the form to meet what style you are looking for and the level of complexity. It also gives you options for receiving responses and reviewing responses, which is helpful. Review collected by and hosted on G2.com.

Not too many complaints at this time. The forms I have created are relatively simple/easy. Review collected by and hosted on G2.com.

After using Google Forms so long I tried Microsoft Forms and find useful features like, its seamless integration into the Office 365 ecosystem. Being able to embed a poll directly into a Teams chat or a PowerPoint slide is incredibly efficient. I also appreciate the built-in Immersive Reader for accessibility, a feature that makes surveys more accessible to everyone. The default themes feel a bit more modern and professional right out of the box, requiring less tweaking to look good for business or academic use. Review collected by and hosted on G2.com.

Although there are so many useful features, I also found some drawbacks. The customization is quite limited compared to Google Forms; you're mostly stuck with the provided themes and can't fine-tune layouts or fonts. It also lacks a simple add-on marketplace for extending functionality. While it integrates with Power Automate for complex workflows, that's a much steeper learning curve than just installing a simple add-on for things like setting response limits or sending customized confirmation emails. Review collected by and hosted on G2.com.

Microsoft Forms is incredibly easy to use, even for those with little technical experience. The interface is clean and intuitive, and creating surveys or quizzes takes just a few minutes. I especially like the real-time response tracking and built-in analytics, which make it easy to evaluate data without needing additional tools. Review collected by and hosted on G2.com.

The design customization is quite limited compared to other form tools. While it integrates well with Microsoft 365, it lacks some advanced features like conditional logic depth, robust design templates and third-party integrations. Also, exporting data to Excel sometimes requires manual cleanup for formatting. Review collected by and hosted on G2.com.

Microsoft Forms is very easy to use, even for someone without technical experience. I like that I can create surveys, quizzes, or polls quickly with a clean, simple interface. The drag-and-drop style is intuitive, and I don’t need any tutorials to figure things out. It also automatically collects responses and shows data in neat charts, which is helpful for basic analysis. Review collected by and hosted on G2.com.

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types. Also, the integration with Excel is good, but it sometimes takes a few clicks to access detailed analytics. Review collected by and hosted on G2.com.

It's a useful tool for carrying out surveys, research, and NPS. I find it effective for gathering feedback and insights. Review collected by and hosted on G2.com.

The product is missing several important features, such as the ability to customize the header to match the theme automatically. Instead, it changes the color on its own, often resulting in poor color combinations. Additionally, there is a restriction that only allows you to share the form with up to 100 people, which is quite limiting. Review collected by and hosted on G2.com.

The best part is its user-friendly interface—anyone can start using it without much training. It is well integrated with other Microsoft apps like Excel and Teams, which makes it easier to manage and analyse data. The collaboration feature is also quite useful when multiple people are working on the same form. Review collected by and hosted on G2.com.

It is good for basic forms, but there are some limitations when it comes to customisation. Features like advanced logic, better design templates, and branding options could be improved. For more complex requirements, it sometimes feels a bit limited. Review collected by and hosted on G2.com.

- It is one of the best tools for creating easy to use surveys for collecting data

- There exist wide range of templates or themes of forms available for users to choose from according to their need

- Intuitive UI and easy navigation with drag and drop feature

- Works well on web and mobile both

- Being part of MS exonyms, it easily integrated with MS 365 suit

- Post the survey, it produces data analysis and insights on the collected data Review collected by and hosted on G2.com.

- Lacks advance branding or themes leading minimal design options available for the users

- Doesn't offer offline mode, making users to mandatory to connect over an internet to access the suit

- It does offer branching functionality, but it lacks advance logic Review collected by and hosted on G2.com.

The recent AI assist is genuinely useful. It can draft question sets from a short prompt and suggest answer options, which speeds up form creation. Live polling inside Teams meetings and the PowerPoint add-in have also improved engagement. You can drop a poll mid-presentation and see results in real time without leaving the slide.

Sections with progress bars and richer branching logic make longer forms feel smoother, and the updated question types help with data quality. I like the improved ranking, Likert, and file upload controls with size and type limits. Co-authoring has become more reliable, so multiple people can edit the same form without stomping changes.

The Excel connection is better too. Responses land in a connected workbook in OneDrive or SharePoint, staying in sync for analysis, and there are cleaner Power Automate templates to route approvals, send alerts, or write to Dataverse. The newer design options look less dated, image support is easier, and multi-language forms reduce the need to clone surveys for different audiences. Overall, creation is faster, delivery in Teams is seamless, and the handoff to analytics and workflows is stronger. Review collected by and hosted on G2.com.

Validation and logic depth. More granular field validation, calculated fields, and conditional visibility across multiple sections would reduce the need for Power Apps when forms get complex.

Branding and UX control. Finer control over themes, fonts, spacing, and layout grids would help match corporate design. A true multi-column designer with responsive previews would make long forms easier to scan.

Access and permissions. Per-question permissions and role-based view or edit rules would support sensitive intake flows. Cleaner external sharing with whitelists and domain restrictions would reduce confusion.

File uploads. Larger limits, virus scanning status, and automatic file renaming with metadata would make uploads safer and easier to manage.

Data quality and de-duplication. Native respondent ID, duplicate detection, and throttling to prevent spam would improve reliability for public surveys.

Analytics and exports. Cross-question analysis, filterable dashboards, scheduled exports to Excel or Power BI, and stable response schemas would help downstream reporting.

Lifecycle and governance. Versioning with change logs, draft vs published states, and staging environments would support enterprise review. Audit trails for edits and clearer retention controls would simplify compliance.

Integrations. First-class connectors for SharePoint lists, Dataverse, and ServiceNow with field mapping, plus webhooks for real-time events, would cut out intermediary flows.

Mobile experience. Better offline capture with queued sync and stronger keyboard navigation would help field teams and accessibility. Review collected by and hosted on G2.com.