# Microsoft Forms Reviews **Vendor:** Microsoft **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.4/5.0 **Total Reviews:** 456 ## About Microsoft Forms Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity. ## Microsoft Forms Pros & Cons **What users like:** - Users find Microsoft Forms to be a **very easy to use tool** for creating surveys and quizzes effortlessly. (32 reviews) - Users value the **ease of creation** in Microsoft Forms, finding it intuitive for crafting surveys and quizzes effortlessly. (17 reviews) - Users value the **seamless integration** with Microsoft tools, enhancing collaboration and data management effortlessly. (13 reviews) - Users appreciate the **intuitive interface** of Microsoft Forms, enabling seamless survey creation and data collection. (13 reviews) - Users find Microsoft Forms to be a **quick and effective tool** for gathering feedback and managing projects easily. (12 reviews) - Users find Microsoft Forms to be **simple and effective** , facilitating quick setup and seamless data collection effortlessly. (11 reviews) - Users appreciate the **easy integrations** of Microsoft Forms, seamlessly connecting with various environments and tools. (8 reviews) - Efficiency (8 reviews) - Feedback Management (8 reviews) - User Interface (8 reviews) **What users dislike:** - Users find **limited customization** options in Microsoft Forms frustrating, as it restricts designing forms uniquely. (14 reviews) - Users find Microsoft Forms lacking in **essential features** , limiting customization and advanced options significantly. (12 reviews) - Users find Microsoft Forms' **limited features** frustrating, affecting customization, question variety, and overall usability. (10 reviews) - Users criticize the **poor design** of Microsoft Forms, citing limited customization and reduced functionality compared to competitors. (9 reviews) - Users are frustrated by the **limited integrations** with non-Microsoft applications, hindering seamless workflows and functionalities. (7 reviews) - Limited Templates (7 reviews) - Users find the **restrictive sharing limit** of 100 people and lack of customization frustrating for their needs. (7 reviews) - Integration Difficulty (6 reviews) - Integration Issues (4 reviews) - Layout Issues (4 reviews) ## Microsoft Forms Reviews ### 1. Easy Survey Creation with Seamless Microsoft 365 Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Satish M. | Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft Forms?** What I find most helpful about Microsoft Forms is how easy it makes it to create and share surveys, quizzes, and polls. The interface is clean and the setup is quick, so even beginners can get started without any hassle. I also like how seamlessly it integrates with Microsoft 365—especially Excel, Teams, and SharePoint—which keeps response tracking, data analysis, and collaboration smooth and efficient. **What do you dislike about Microsoft Forms?** One practical downside of Microsoft Forms is that its customization and advanced logic options are quite limited, which can make complex surveys harder to build—but the simplicity also keeps forms quick to create and easy for respondents to complete. **What problems is Microsoft Forms solving and how is that benefiting you?** Microsoft Forms helps replace manual, scattered data‑collection methods by giving a quick way to gather feedback, run surveys, and track responses in real time, which streamlines communication and decision‑making. Its tight integration with Excel and Teams makes analysis and sharing effortless, saving time and improving how efficiently teams act on the information collected ### 2. Microsoft Forms Makes Post-Webinar Feedback and Event RSVPs Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Microsoft Forms?** What I like most about Microsoft Forms is how practical it is for everyday work. It lets me quickly send post-webinar feedback forms to track engagement in real time, and easily manage event registrations or RSVPs to monitor attendance. **What do you dislike about Microsoft Forms?** One limitation of Microsoft Forms is that it’s not very flexible for more advanced use cases. It lacks deeper customization (e.g. branding, complex logic/branching) and more robust analytics compared to dedicated survey tools. This can make it harder to run more sophisticated campaigns or detailed reporting without exporting data into other tools. **What problems is Microsoft Forms solving and how is that benefiting you?** Microsoft Forms solves the challenge of quickly collecting and organizing feedback, registrations, and simple data without relying on complex tools or manual tracking. For me, it means I can capture post-webinar insights, manage event RSVPs, and gather internal input in real time, which improves efficiency and helps me act on data much faster. ### 3. Flexible, User-Friendly Forms with Great Customization Options **Rating:** 4.5/5.0 stars **Reviewed by:** Raveena . | Agnext, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Microsoft Forms?** Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft. What I appreciate most about Microsoft Forms is the range of options it gives you—you can select from multiple choice, short answer, checkboxes, and more, making it very convenient to tailor the form to your needs. Additionally, you can easily integrate the form in various places, whether by embedding it on a website, sharing it with a group, or simply copying and sending the link. Overall, it is straightforward and user-friendly. **What do you dislike about Microsoft Forms?** Overall, Microsoft Forms meets all my requirements, so at this time I don't have any dislikes about it. **What problems is Microsoft Forms solving and how is that benefiting you?** This tool lets you share your form and gather team feedback on a variety of topics. It also helps us gauge interest levels within the team. The option to submit anonymous responses is especially useful—if someone wants to ask a question but feels uncomfortable speaking up, they can submit it privately, ensuring management is still informed. This feature makes it possible to hear from every employee, as each response is valued. ### 4. Simple, Real-Time Surveys—But Limited Customization and Advanced Logic **Rating:** 3.5/5.0 stars **Reviewed by:** Shreya G. | Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Microsoft Forms?** What I like best about Microsoft Forms is how simple and intuitive it is to create surveys, quizzes, and feedback forms without any technical knowledge. The interface is clean and easy to navigate, which saves time and makes the whole process smooth. I also appreciate how quickly responses are collected and displayed in real time with clear charts and automatic summaries. It integrates well with other Microsoft tools, making it convenient to share forms, export data to Excel, and collaborate with teams efficiently. **What do you dislike about Microsoft Forms?** What I dislike about Microsoft Forms is that it offers limited customization in terms of design and layout, which can make forms look quite basic compared to other platforms. The branding options are minimal, and advanced features like complex logic, detailed formatting, or deeper analytics are somewhat restricted. It also lacks some flexibility when it comes to question types and integrations outside the Microsoft ecosystem, which can be limiting for more complex use cases. **What problems is Microsoft Forms solving and how is that benefiting you?** Microsoft Forms solves the problem of quickly collecting and organizing information without needing complex tools or technical skills. It makes it easy to gather feedback, conduct surveys, create quizzes, and track responses in one place. This benefits me by saving time, reducing manual data entry, and providing instant summaries and visual insights that help in making faster, more informed decisions. ### 5. A simple and all-in-one solution for every type of form! **Rating:** 4.5/5.0 stars **Reviewed by:** Konstantinos D. | Lawyer, LL.M., PhD., Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Microsoft Forms?** I rely on MS Forms across my business practice; from client consent requests to post-training evaluations and scoring. This software never disappoints as it is equipped by a wide range of features, and the forms can be customized to suit literally any professional use case and business requirement. **What do you dislike about Microsoft Forms?** While I do not have any dislikes, I believe that the variety of available options ready-to-use forms could be enhanced. **What problems is Microsoft Forms solving and how is that benefiting you?** I found myself stuck for quite some time to finally find an efficient method to manage the business forms I use, such as user consent forms. Fortunately, Microsoft Forms has proven to be a reliable and valuable solution. Since I have transitioned away from using paper copies and now exclusively rely on this software, it has significantly streamlined the budiness proces, reduckling the time spent significantly. ### 6. The Go-To Tool for Quick, Integrated Surveys and Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Krisztián T. | Senior Electrical Commissioning Engineer, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Microsoft Forms?** It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective. **What do you dislike about Microsoft Forms?** While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management. **What problems is Microsoft Forms solving and how is that benefiting you?** Vertiv used Microsoft Forms for quick feedback gathering. Its seamless integration with Microsoft 365 was a key strength. As an engineer, I used it to send simple forms to colleagues for quick feedback on technical procedures or tool availability. Our management team also used it to create customer service quality surveys. Creating a professional-looking form was quick, and the logic branching feature made customer surveys more relevant. The automatic compilation of results into easy-to-read charts in Excel made analysing the feedback effortless. For rapid data collection, it was perfect. ### 7. Constantly evolving form designer App. **Rating:** 4.5/5.0 stars **Reviewed by:** Hosam K. | BI Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2025 **What do you like best about Microsoft Forms?** Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection. **What do you dislike about Microsoft Forms?** In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience. **What problems is Microsoft Forms solving and how is that benefiting you?** Microsoft Forms helps us create surveys, quizzes, and feedback forms, making data gathering quick and easy, whether shared directly after internal meetings or embedded in a client-side dashboard as a contact form or feedback tool. The Forms integration with 365 apps such as Excel saves time by automatically structuring responses and making data easy to manage and export in Excel format, helping everyone on the team focus more on the information at hand rather than on manual data entry or formatting. ### 8. Microsoft Forms Review **Rating:** 5.0/5.0 stars **Reviewed by:** Vibhor J. | Lead Support, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Microsoft Forms?** 1. The UI is very simple, so no technical skills are needed to create surveys, quizzes, or polls. 2. It also works smoothly with Excel, Teams, OneDrive, SharePoint, and Outlook, which makes collaboration easy. 3. We can share forms via link, QR code, or email, and they work well on mobile devices too. 4. On top of that, it comes with pre-designed templates and a variety of question types, which makes it a real time-saver. **What do you dislike about Microsoft Forms?** 1. Although it comes with pre-designed templates, the selection feels limited and fairly basic compared to Google Forms or Typeform. 2. Also, it really only works for users who already have a Microsoft account—without one, there’s no access at all. 3. Finally, when it comes to editing individual responses or handling very large datasets, the process can be cumbersome and harder to manage than it should be. **What problems is Microsoft Forms solving and how is that benefiting you?** In my organization, we need a DCR (Data Change Request) form to collect customer data and forward it to the Engineering team. The form includes around 10–15 fields, and each field requires a specific type of response (number, email, ID, name, etc.). I used Microsoft Forms to build the DCR form, and going forward, I’m planning to create a couple more forms as well. ### 9. Clear Interface, Seamless Microsoft Integration, and Helpful AI Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Graham H. | Human Resources Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Microsoft Forms?** It has a really clear interface, it integrates with other Microsoft products (eg Teams and Outlook) and the AI provides useful suggestions for questions as well as analysis of results **What do you dislike about Microsoft Forms?** I haven't used a wider range of survey tools in a while, so i haven't yet observed any features that Forms doesn't have **What problems is Microsoft Forms solving and how is that benefiting you?** Forms is an easy tool to collect information from our workforce - eg staff surveys, feedback, questionnaires etc. ### 10. Effortless Feedback Collection with MS Forms **Rating:** 4.0/5.0 stars **Reviewed by:** Lizzie P. | Senior Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft Forms?** MS Forms is a great way to reach a large group of people to gather feedback, responses, etc. It has helped me to gauge interests, needs, and availability, amongst other things. It is pretty easy to use both from the creation and completion side of the forms, and has a lot of options within the form to meet what style you are looking for and the level of complexity. It also gives you options for receiving responses and reviewing responses, which is helpful. **What do you dislike about Microsoft Forms?** Not too many complaints at this time. The forms I have created are relatively simple/easy. **What problems is Microsoft Forms solving and how is that benefiting you?** It helps me to reach a group of people in a quick and easy way. Creating/sending a brief survey-type questionnaire makes the recipients more likely to complete and provide responses. It is easy to create the forms and easy to review the responses. ## Microsoft Forms Discussions - [Is it right?](https://www.g2.com/discussions/31869-is-it-right) - 2 comments, 1 upvote - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments - [What can Microsoft Forms do?](https://www.g2.com/discussions/what-can-microsoft-forms-do) - 1 comment ## Microsoft Forms Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Microsoft Forms Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Microsoft Forms Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,129 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,744 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (944 reviews)