--- title: Microsoft Forms Reviews meta_title: 'Microsoft Forms Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 473 reviews by the users' company size, role or industry to find out how Microsoft Forms works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 473 scale: '5' date_modified: '2026-07-07' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Microsoft Forms Reviews **Vendor:** Microsoft **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.4/5.0 **Total Reviews:** 473 ## About Microsoft Forms Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity. ## Microsoft Forms Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of Microsoft Forms, allowing quick and easy creation of surveys and feedback forms. (31 reviews) - Users appreciate the **ease of creation** with Microsoft Forms, enabling quick and intuitive survey development. (17 reviews) - Users value the **seamless integration** of Microsoft Forms with Microsoft 365, enhancing response collection and analysis efficiency. (13 reviews) - Users value the **intuitive interface** of Microsoft Forms, enabling quick and effortless creation of surveys and quizzes. (13 reviews) - Users value the **ease of use** of Microsoft Forms, finding it effective for gathering insights quickly and intuitively. (12 reviews) - Users find Microsoft Forms to be **simple and effective** , facilitating quick setup and seamless data collection effortlessly. (11 reviews) - Users appreciate the **easy integrations** of Microsoft Forms, seamlessly connecting with various environments and tools. (8 reviews) - Efficiency (8 reviews) - Feedback Management (8 reviews) - User Interface (8 reviews) **What users dislike:** - Users find the **limited customization** options restrict their form design, leading to a lack of uniqueness and flexibility. (14 reviews) - Users note the **missing features** in Microsoft Forms, wishing for better customization, complex logic, and advanced integrations. (12 reviews) - Users find the **limited features** of Microsoft Forms restrict customization and advanced functionalities compared to other tools. (10 reviews) - Users feel Microsoft Forms has **poor design** due to limited customization and recent unwanted updates affecting previous designs. (9 reviews) - Users find that Microsoft Forms has **limited integrations** , especially with Google tools, hindering seamless workflows. (7 reviews) - Limited Templates (7 reviews) - Users find the **restrictive sharing limit** of 100 people and lack of customization frustrating for their needs. (7 reviews) - Integration Difficulty (6 reviews) - Integration Issues (4 reviews) - Layout Issues (4 reviews) ## Microsoft Forms Reviews ### 1. A good option to configure online assessments for my students. **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra P. Z. | Docente, Investigador y Asesor Académico, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2019 **What do you like best about Microsoft Forms?** I can remain anonymous when answering. I can select different types of questions. Allows you to nest questions. Send feedback to the student or respondent and allow him to see the result of his grade. I can write a comment about the answers of the students. I automatically throw the results in an Excel Sheet. I can summatively and formatively qualify the student body. I can manage several forms at the same time. **What do you dislike about Microsoft Forms?** Like any online evaluation, it does not guarantee that the student is honest in the response. The format is very simple, it does not allow me to enrich it with details or section the document. Does not support scores in decimals. I do not see any way to delete a form when I no need it. It does not automatically load the respondent's mail. Although it is responsive and I can see how it looks on a computer or mobile, I have had difficulties to see it from my device with Android Operating System, it must be because missing an update or plugin but I do not know exactly what is happening. **Recommendations to others considering Microsoft Forms:** I recommend this application to all active teachers and researchers. In order to support the current educational processes, in the era of connectivism as Theory of Learning, it becomes a powerful tool to help the teacher, to stay in contact with students and make them an active agent of their learning process. **What problems is Microsoft Forms solving and how is that benefiting you?** From the educational environment the use of Microsoft Forms is very good. It can be used to make diagnostic, summative or formative evaluations. In addition, it can be used to do academic research and gather the opinion of an audience of interest for a study. ### 2. Solid core functions, easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Michael S. | Official Member, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Microsoft Forms?** Forms is super simple and easy to use. It is intuitive to set forms up and the ability to both see the responses via the dashboard or one click export to excel is wonderful. All this makes it really easy to see results visually, gives the option to play with the data in excel, and makes it easy to share and collaborate with colleagues. **What do you dislike about Microsoft Forms?** I'd say that the lack of options for customizing the look and feel of the form is what stands out to me. It is difficult to match with company branding or to drop logos and images in as I'd like. **What problems is Microsoft Forms solving and how is that benefiting you?** it has been great for handling program participant registrations. It has been especially helpful in collecting demographic from my stakeholders, as well as capturing preferences with respect to the direction, activities, and member experience for the program I run. ### 3. Falls short of competitors **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2019 **What do you like best about Microsoft Forms?** The best thing about MS Forms is the fact it comes with my 365 subscription, but I would not buy it stand alone. **What do you dislike about Microsoft Forms?** There options for customization to forms (such as answer input types) is very limited. **Recommendations to others considering Microsoft Forms:** MS doesn't seem interested in updating this product anytime soon. Personally, the Google option is better for me. **What problems is Microsoft Forms solving and how is that benefiting you?** I find forms useful for getting information from field technicians (daily reports, etc) ### 4. FOR THE BEST QUESTIONNAIRES AND FORMS. **Rating:** 4.5/5.0 stars **Reviewed by:** Ana S. | DOCENTE, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about Microsoft Forms?** Teachers constantly seek innovations that allow us to interact, share, or collaborate with colleagues, students and parents. This application allows me to create forms and questionnaires in an easy way, offering a series of templates in which we can add or remove questions or options in a simple way; becoming the easiest and most practical way to perform any questionnaire or request to gather information according to what you need. **What do you dislike about Microsoft Forms?** The fact of requiring an internet connection to be able to access is always going to represent a disadvantage, but as for the application I do not have any complaints, since it is easy and functional. **Recommendations to others considering Microsoft Forms:** Forms or surveys can be customized by adding images. These are stored in OneDrive and synchronized with OneNote making it easy to be edited or shared. It allows to create surveys with multiple choice questions, open or closed. The results each question is obtained in the form of graphs or can also be exported as an Excel document when required. **What problems is Microsoft Forms solving and how is that benefiting you?** It represents an excellent tool that allows teachers to create assessment instruments, which we can review and send the results to students in the shortest time and without the need to be in the classroom. ### 5. Simple cloud solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Microsoft Forms?** Microsoft forms are very simple and with in few time to create. It provides templates with all field types. Main thing I like is theme and integration with flows and all. **What do you dislike about Microsoft Forms?** Form are quite easier no doubt but they are not customizable so only thing you can use that are provided **Recommendations to others considering Microsoft Forms:** Yea with subscription **What problems is Microsoft Forms solving and how is that benefiting you?** Creating forms for getting input to our SharePoint online ### 6. Excellent way to capture user feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Microsoft Forms?** The ability to self create a form to collate data and integrate with other Office 365 apps **What do you dislike about Microsoft Forms?** Not many options or logic to apply for certain questions that are answered **Recommendations to others considering Microsoft Forms:** Look to integrate with Office 365 Power application suite. It integrates with Flow, Teams, Outlook etc **What problems is Microsoft Forms solving and how is that benefiting you?** A common work request process allowing the business a single channel to send in IT improvements ### 7. Microsoft Forms Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2019 **What do you like best about Microsoft Forms?** In my line of work, I use a lot of questionnaires and surveys. I love that Microsoft Forms allows me to create and distribute my questionnaires with ease. It provides several different responses for questionnaires such as rating, multiple choice, true and false etc. Perhaps one of my most favorite features is that it allows me to analyze the data collected easily in Microsoft Excel. **What do you dislike about Microsoft Forms?** I have been using Microsoft forms on a regular basis for quite some time. My experience thus far has been mostly a positive one. I have yet to come across any major issues or concerns. It meets all of my business needs. **Recommendations to others considering Microsoft Forms:** If you are looking for ease of use and great functionality then Microsoft Forms is worth a try. **What problems is Microsoft Forms solving and how is that benefiting you?** In the past, my company would spend a lot of time and money printing and distributing questionnaires. Microsoft Forms has eliminated the need to print and physically store questionnaires. In addition, this programme has allowed my coworkers and I to distribute a large number of questionnaires in a short space of time. ### 8. Easy to integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael A. | Administrative Assistant, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Microsoft Forms?** Microsoft Forms is very easy to use. It is easy to collaborate with others or simply share as surveys/quizzes. Also, the "ranking" feature as a question is a plus! It is easy to view responses. **What do you dislike about Microsoft Forms?** Customization of the forms is lacking, and it would be nice to see more types of questions you can include. **What problems is Microsoft Forms solving and how is that benefiting you?** It is an easy way to gather information. Working at a university, it has made info gathering from faculty much easier. We transitioned from a paper/word document system, and staff/faculty appreciate the efficiency of the change. ### 9. easy to use and tabulate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Microsoft Forms?** easy to use, tabulate responses and scores, holds respondees accountable **What do you dislike about Microsoft Forms?** No downsides. Though i think people are more familiar with Google forms and Microsoft forms does not have any unique qualities that make them stand out **What problems is Microsoft Forms solving and how is that benefiting you?** Gathering feedback, holding employees accountable to training ### 10. I doubt there's anything more simple than this **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about Microsoft Forms?** The possibility of sharing the forms in just a couple of clicks. **What do you dislike about Microsoft Forms?** The lack of options to customize the layout. **What problems is Microsoft Forms solving and how is that benefiting you?** A very simple tool to generate forms and it is even more simple for users to understand. ### 11. The fastest way to do questionnaires. **Rating:** 4.0/5.0 stars **Reviewed by:** Marisol C. | JEFE DE EVALUACION Y DOCENTE DE FISICA, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2019 **What do you like best about Microsoft Forms?** This application has been a great help to obtain the information regarding planning and evaluations. It has an easy interface, which allows me to easily and quickly make any instrument to gather information. **What do you dislike about Microsoft Forms?** Being an online application you need to have an internet connection. **Recommendations to others considering Microsoft Forms:** is integrated into the microsoft cloud so I have my questionnaires and forms stored safely. **What problems is Microsoft Forms solving and how is that benefiting you?** It allows the department to be up-to-date with the collection of information on pedagogical planning and evaluations of all teaching staff. ### 12. Visually appealing and a great alternative to other survey websites **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about Microsoft Forms?** i like the visuals and how informative and interactive the reports are **What do you dislike about Microsoft Forms?** i dislike that the download is not as informative as the online site **What problems is Microsoft Forms solving and how is that benefiting you?** we are taking surveys of attendee satisfaction for our events ### 13. Forms is adequate for its namesake, an easy-to-use tool for a quick form or survey. **Rating:** 3.0/5.0 stars **Reviewed by:** Caleb J. | Data Analyst, Aviation & Aerospace, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2019 **What do you like best about Microsoft Forms?** Native to Office 365 and Microsoft is nice, and it's very easy to use. **What do you dislike about Microsoft Forms?** This is only a tool for simple forms and surveys, which is great in a pinch but you can't do advanced survey logic within it a la Qualtrics. **Recommendations to others considering Microsoft Forms:** If your needs are simple then it should work great, if not look into advanced services such as Qualtrics or Survey Monkey. **What problems is Microsoft Forms solving and how is that benefiting you?** Quick surveys and forms internally. ### 14. Great business solution for internal and external evaluations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Microsoft Forms?** I love the ease of creating a survey, the question style options, and the ability to see an aggregate of your result, this allows for simple analysis of my results. **What do you dislike about Microsoft Forms?** It would be nice if Forms allowed the option to ask a respondent for additional comments after a question, as part of the same question. **What problems is Microsoft Forms solving and how is that benefiting you?** We have the need to create and distribute many different types of surveys/evaluations to learn more about our team's satisfaction, or client's experience, etc. Microsoft Forms makes it easy to quickly develop a survey format, distribute through the Share function, and then to analyze the results. ### 15. Great survey and application tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Microsoft Forms?** I like the versatility, simplicity and ease of use. I also appreciate the ability to use branching on questions. I like the features of being able to share the forms with the public as well as the ability to restrict it to certain individuals. I also really like how the interface works on both mobile and PC flawlessly. **What do you dislike about Microsoft Forms?** I wish there were more ways to personalize the forms - more visual features. **What problems is Microsoft Forms solving and how is that benefiting you?** Microsoft Forms has helped tremendously with keeping everything in one spot and making my forms accessible anywhere. It has also helped me to serve two user groups: public and within the company. ### 16. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Microsoft Forms?** The forms are responsive. The form will only progress when you have the form completed. You can design the form to for your specificities **What do you dislike about Microsoft Forms?** Can be restrictive of recording extra info **What problems is Microsoft Forms solving and how is that benefiting you?** Medical supplies. Generating leads and baking or search ### 17. Useful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Microsoft Forms?** It’s a great application to ask questions and gather data that can be shared. **What do you dislike about Microsoft Forms?** I’ve had difficulty transferring the forms to other users to administer when they original creator is no longer employed. **What problems is Microsoft Forms solving and how is that benefiting you?** We need feedback in regards to new ideas we want to implement and this is a great way for people to voice their opinions. ### 18. MicroForms! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about Microsoft Forms?** We are able to add images to the quizzes created using Microsoft Forms **What do you dislike about Microsoft Forms?** Microsoft should really woek on adding more features such as time limiter, auto submit on/off option **Recommendations to others considering Microsoft Forms:** Effective! **What problems is Microsoft Forms solving and how is that benefiting you?** We have successfully automated/digitized all paper quiz/questionnaire based assessments. Saves on a ton of paper as well ### 19. Great option for registration type purposes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Microsoft Forms?** You can use it in place of surveys, registration and overall data collection by a trusted source **What do you dislike about Microsoft Forms?** no logic questions options. created duplicate responses so had to be checked often **What problems is Microsoft Forms solving and how is that benefiting you?** Used it as a registration tool for a special experience - allowed us to gather information quickly and easily. We also used it to gather shipping information which reduced the number of emails as well as getting the correct information the first time ### 20. Microsoft Form Review **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy S. | Inside Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2019 **What do you like best about Microsoft Forms?** The preloaded forms make it easy to start on a project. **What do you dislike about Microsoft Forms?** The limited editing made it difficult on some the forms. **What problems is Microsoft Forms solving and how is that benefiting you?** our communication managment and project coordination. ### 21. Microsoft Forms: Great Education Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan B. | Tech Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Microsoft Forms?** The ease of mind to create, manipulate, and observe quizzes being made to and for students. Mostly, the facility to survey other students for study purposes. **What do you dislike about Microsoft Forms?** Although Microsoft is great software, they are costly and high-end level platforms that require pricey licenses. Also, processes and software usage could be made easier to understand. **What problems is Microsoft Forms solving and how is that benefiting you?** Survey people for understanding concepts, work scenarios, office performance and other opportunities. ### 22. Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Microsoft Forms?** Simple to create surveys, polls and quizzes. Used for work surveys to organise staff days and to pick charity of the year. Can analyase the results in excel and is so easy to use. **What do you dislike about Microsoft Forms?** Only image can be changed so if you want more of a branded look its very limited. **What problems is Microsoft Forms solving and how is that benefiting you?** Compile and analyse results with ease. Time saving ### 23. Microsoft Forms has satisfied me on creating a form **Rating:** 4.0/5.0 stars **Reviewed by:** Amin M. | Expert, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about Microsoft Forms?** The best thing that I liked more than other facilities was its graphical statistics. **What do you dislike about Microsoft Forms?** It has not any Righ to Left forms and it is a big bug ! **What problems is Microsoft Forms solving and how is that benefiting you?** I did it as a poll ## Microsoft Forms Discussions - [Is it right?](https://www.g2.com/discussions/31869-is-it-right) - 2 comments, 1 upvote - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments - [What can Microsoft Forms do?](https://www.g2.com/discussions/what-can-microsoft-forms-do) - 1 comment - [View Microsoft Forms pricing details and edition comparison](https://www.g2.com/products/microsoft-forms/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+13%3A22%3A52+-0500&secure%5Bsession_id%5D=fb5c5666-8d4e-41b7-a471-245b20507fcf&secure%5Btoken%5D=a42a97e987285cb7a9bae5ddccc66a1849be98289e69b06be8d8bce61ac94cad&format=llm_user) ## Microsoft Forms Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Microsoft Forms Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Microsoft Forms Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,144 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,047 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (977 reviews)