Compare Microsoft Forms and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Microsoft Forms
Star Rating
(454)4.4 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in providing a wide range of templates and question types, making it easy for users to create, update, and analyze surveys efficiently. Users appreciate the flexibility in distribution methods, such as emails and codes, which enhances the overall survey experience.
- Users say Microsoft Forms offers a very user-friendly interface that requires no technical skills, allowing anyone to create surveys, quizzes, or polls effortlessly. The seamless integration with tools like Excel and Teams facilitates collaboration, making it a great choice for teams already using Microsoft products.
- According to verified reviews, SurveyMonkey has a significantly higher G2 Score, indicating greater overall user satisfaction. Reviewers highlight the straightforward and efficient process of using the platform, which contributes to its popularity among small businesses.
- Reviewers mention that while Microsoft Forms is easy to use, it has fewer advanced features compared to SurveyMonkey. Users noted that although it is effective for basic surveys, it may not meet the needs of those requiring more complex survey functionalities.
- G2 reviewers highlight that both platforms have similar scores for ease of use, but SurveyMonkey's extensive features, such as conditional logic and multimedia support, provide a more robust experience for users looking to create detailed surveys.
- Users report that SurveyMonkey's quality of support is slightly lower than Microsoft Forms, but it still offers valuable resources. Reviewers appreciate the support available for troubleshooting, although some feel that Microsoft Forms has a slight edge in responsiveness and helpfulness.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Microsoft Forms
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
376
9.0
20,569
Ease of Use
9.2
379
9.2
20,687
Ease of Setup
9.3
164
9.0
8,022
Ease of Admin
9.1
90
8.9
7,613
Quality of Support
8.7
308
8.6
14,596
Has the product been a good partner in doing business?
8.8
75
8.8
6,662
Product Direction (% positive)
9.1
361
7.7
20,131
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.1
180
9.0
1442
8.7
181
8.9
1427
8.2
172
8.6
1354
8.7
174
8.8
1398
Survey Customization
8.2
160
8.5
1160
8.0
154
8.2
1198
7.7
153
8.1
1076
8.1
135
8.1
907
Survey Insights
8.6
168
8.6
1367
8.1
131
8.0
937
8.8
167
8.5
1259
8.7
158
8.4
1136
Agentic AI - Survey
7.3
34
7.6
148
7.4
34
7.7
148
7.2
34
8.0
151
Customization
8.5
119
8.6
210
8.4
111
8.3
195
8.8
110
8.7
215
8.2
124
8.6
228
Additional Functionality
8.5
106
8.3
174
7.3
96
7.6
152
8.6
111
8.3
196
7.4
78
7.8
151
8.6
113
8.5
204
Categories
Categories
Shared Categories
Microsoft Forms and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Education Management
7.3%
Higher Education
7.1%
Pharmaceuticals
6.2%
Computer Software
5.3%
Other
57.7%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
