Link copied to clipboard # Microsoft Forms vs SurveyMonkey Comparison - What are their main differences? Share [ Export ](/compare/microsoft-forms/surveymonkey/export.csv) Microsoft FormsSurveyMonkey[+ Add Product](#) Pricing **Microsoft Forms** No pricing available **SurveyMonkey** Free Trial **Contact Us** ยท SurveyMonkey Enterprise **Pricing Insights** from reviews Time to Implement **Microsoft Forms** 1 month Based on 7 responses **SurveyMonkey** 1 month Based on 275 responses Return on Investment **Microsoft Forms** 11 months Based on 5 responses **SurveyMonkey** 11 months Based on 229 responses Perceived Cost **Microsoft Forms** $$$$$ **SurveyMonkey** $$$$$ Average Discount **Microsoft Forms** 13%6% more **SurveyMonkey** 7% ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms") ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Microsoft Forms** [ Ease of Use (32) ](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211341&qs=pros-and-cons#reviews)[ Ease of Creation (17) ](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1212015&qs=pros-and-cons#reviews)[ Limited Customization (14) ](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211817&qs=pros-and-cons#reviews)[ Missing Features (12) ](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211353&qs=pros-and-cons#reviews) **SurveyMonkey** [ Ease of Use (376) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[ Ease of Creation (171) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[ Expensive (116) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[ Limitations (91) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Integrations **Microsoft Forms** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ View all ](https://www.g2.com/products/microsoft-forms/integrations) **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image") Arlo Training Management... ](https://www.g2.com/products/arlo-training-management-software/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image") Articulate 360 ](https://www.g2.com/products/articulate-360/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) Screenshots **Microsoft Forms** No screenshot available **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Ratings** from reviews Meets Requirements **Microsoft Forms** 8.8 8.8393 **SurveyMonkey** 9.0 9.021,080 Ease of Use **Microsoft Forms** 9.2 9.2396 **SurveyMonkey** 9.2 9.221,224 Ease of Setup **Microsoft Forms** 9.3 9.3182 **SurveyMonkey** 9.0 9.08,572 Ease of Admin **Microsoft Forms** 9.1 9.191 **SurveyMonkey** 8.9 8.97,912 Quality of Support **Microsoft Forms** 8.7 8.7319 **SurveyMonkey** 8.5 8.514,913 Has the product been a good partner in doing business? **Microsoft Forms** 8.8 8.876 **SurveyMonkey** 8.8 8.86,940 Product Direction (% positive) **Microsoft Forms** 8.9 8.9376 **SurveyMonkey** 7.7 7.720,540 **Features** ratings from reviews Online Form Builder 8.3 154 8.7 373 Survey 8.3 199 8.6 1,928 Feedback Analytics Not enough data 8.0 429 Consumer Insights Platforms Not enough data 8.7 66 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 19.3% Mid-Market(51-1000 emp.) 43.5% Enterprise(\> 1000 emp.) 37.2% Small-Business(50 or fewer emp.) 19.3% Mid-Market(51-1000 emp.) 43.5% Enterprise(\> 1000 emp.) 37.2% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% **Reviewers' Industry** [![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews) Microsoft Forms Information Technology and Services 16.7% Education Management 7.3% Higher Education 7.0% Pharmaceuticals 5.9% Computer Software 5.3% Other 57.7% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% Alternatives **Microsoft Forms Alternatives** ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms") [ Formstack Forms ](/products/formstack-forms/reviews) ![Wufoo](https://images.g2crowd.com/uploads/product/hd_favicon/1547749373/wufoo.svg "Wufoo") [ Wufoo ](/products/wufoo/reviews) **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ## Microsoft Forms vs SurveyMonkey FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between SurveyMonkey vs Microsoft Forms? SurveyMonkey and Microsoft Forms are both highly rated survey platforms, but SurveyMonkey is more frequently cited for its advanced features and customization, while Microsoft Forms is favored for its integration with Microsoft 365 and ease of setup. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | | --- | --- | | 4.4/5 (23,901 reviews) | 4.4/5 (476 reviews) | | Mid-Market | Small-Business | | 9.0 | 9.3 | | 8.5 | 8.7 | | Ease of Use (375 all-time mentions) | Ease of Use (31 all-time mentions) | ### How do the pricing models of SurveyMonkey and Microsoft Forms compare? Microsoft Forms is rated higher for value, with a stronger Price/Cost satisfaction score than SurveyMonkey. - **SurveyMonkey:** In recent reviews, several reviewers mention that advanced features and reporting tools are locked behind higher-tier plans, and the free plan is quite limited, making pricing feel steep for small teams. - **Microsoft Forms:** Reviewers consistently highlight that Microsoft Forms is included with Microsoft 365 subscriptions, making it a cost-effective choice for organizations already using Microsoft products. - **Switching Reason:** Reviewers cite switching to Microsoft Forms for its lower cost and integration with existing Microsoft 365 environments. ### What are the best alternatives to SurveyMonkey and Microsoft Forms? The top 3 alternatives to SurveyMonkey and Microsoft Forms are SurveySparrow, Jotform, and Qualtrics Market Research. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Mid-Market | Pricing can feel steep for small teams | Ease of Use (375 all-time mentions) | | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5 (476 reviews) | Small-Business | Included with Microsoft 365, cost-effective | Ease of Use (31 all-time mentions) | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | โ€” | User-friendly interface | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,415 reviews) | Small-Business | โ€” | Customization and flexibility | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | โ€” | Advanced analytics and reporting | ### Which Survey features should I prioritize when comparing SurveyMonkey and Microsoft Forms? Buyers should prioritize customization, integrations, analytics and reporting, templates, and pricing when comparing SurveyMonkey and Microsoft Forms. - **Customization:** SurveyMonkey (61 all-time mentions), Microsoft Forms (14 all-time mentions for limited customization) - **Integrations:** SurveyMonkey (53 all-time mentions), Microsoft Forms (13 all-time mentions) - **Analytics and Reporting:** SurveyMonkey (59 all-time mentions for insights generation), Microsoft Forms (reviewers note limited analytics and reporting features) - **Templates:** SurveyMonkey (88 all-time mentions), Microsoft Forms (7 all-time mentions for limited templates) - **Pricing:** SurveyMonkey (116 all-time mentions for being expensive), Microsoft Forms (reviewers highlight cost-effectiveness with Microsoft 365) ### What are the pros and cons of SurveyMonkey vs Microsoft Forms? SurveyMonkey's headline strength is its advanced features and customization, while Microsoft Forms is strongest for its integration with Microsoft 365 and ease of use. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Templates (88), Features (86), Customization (61), Insights Generation (59), Integrations (53) - **SurveyMonkey trade-offs:** Expensive (116), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33) - **Microsoft Forms strengths:** Ease of Use (31), Integrations (13), Intuitive (13), Simple (11), Efficiency (8), Feedback Management (8) - **Microsoft Forms trade-offs:** Limited Customization (14), Missing Features (12), Limited Features (10), Poor Design (9), Limited Integrations (7), Limited Templates (7) ### Is SurveyMonkey or Microsoft Forms better for small businesses? Microsoft Forms is the better fit for small businesses, as it is most popular in the Small-Business segment and praised for its cost-effectiveness and ease of use. - **SurveyMonkey:** Largest segment is Mid-Market; reviewers note advanced features but mention pricing as a concern for small teams. - **Microsoft Forms:** Largest segment is Small-Business; reviewers highlight its inclusion with Microsoft 365 and straightforward setup as key benefits for small organizations. ### Which Survey platform has better integrations? SurveyMonkey is favored for broader integrations, while Microsoft Forms is preferred for Microsoft ecosystem integrations. - **SurveyMonkey:** Integrations mentioned in 53 all-time reviews, with reviewers citing CRM and productivity tool integrations. - **Microsoft Forms:** Microsoft 365 (34 all-time mentions), Microsoft Excel (12), Microsoft Teams (11); reviewers highlight strong integration within the Microsoft ecosystem. ### How do SurveyMonkey and Microsoft Forms compare on customer support? SurveyMonkey and Microsoft Forms are rated nearly equally on Quality of Support, with SurveyMonkey at 8.5 and Microsoft Forms at 8.7, indicating parity. - **SurveyMonkey:** Reviewers mention helpful support but note occasional slow response times and challenges with advanced technical issues. - **Microsoft Forms:** Reviewers describe support as generally responsive, with most setup and troubleshooting handled easily due to product simplicity. ### Which is easier to implement, SurveyMonkey or Microsoft Forms? Microsoft Forms has a slight edge in Ease of Setup, scoring 9.3 versus SurveyMonkey's 9.0, but both are rated highly and considered easy to implement. - **SurveyMonkey:** Reviewers consistently describe setup as quick and straightforward, with many citing a 3-minute initial setup and easy onboarding for teams. - **Microsoft Forms:** Reviewers highlight instant setup, especially for organizations already using Microsoft 365, and note that even non-technical users can implement it without assistance. ### Which product has better Surveys? SurveyMonkey and Microsoft Forms are rated equally on Surveys, with both platforms scoring 4.4/5 and reviewers citing ease of use as the top feature. - **SurveyMonkey:** Surveys are the most frequently mentioned feature, with 375 all-time mentions for ease of use and strong sentiment for templates, customization, and analytics. - **Microsoft Forms:** Surveys are also the top feature, with 31 all-time mentions for ease of use and reviewers highlighting its simplicity and integration with Microsoft 365 tools.