# Microsoft Forms vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in customization options, allowing users to create highly tailored surveys without needing extensive training. One user highlighted that "everything is available on a single platform," making it a go-to choice for those who value flexibility.
- **Users say** Microsoft Forms offers a super simple interface that is particularly beneficial for beginners. Reviewers appreciate the "clean interface" and "quick setup," which makes it easy to create and share surveys, quizzes, and polls without any hassle.
- **According to verified reviews** , SurveyMonkey's integration capabilities are a standout feature, with users noting seamless connections with other software like Covr. This integration enhances the overall user experience, making data collection more efficient.
- **Reviewers mention** that while both platforms have similar ease of use ratings, SurveyMonkey's overall user satisfaction is higher, as reflected in its G2 Score. Users find it particularly enjoyable to submit surveys, citing the platform's ability to provide informative feedback.
- **Users highlight** that Microsoft Forms shines in real-time results and automatic chart generation, which are particularly useful for quick assessments. The integration with Microsoft 365 is also a significant advantage, allowing for instant notifications and easy sharing.
- **G2 reviewers note** that while SurveyMonkey has a broader range of templates and question types, Microsoft Forms still provides essential features like multilingual support and easy link sharing, making it a solid choice for teams already embedded in the Microsoft ecosystem.



| | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 468 | 23,537 | 
| **Largest Market Segment** | Mid-Market (43.6% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Microsoft Forms | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.8 (387 reviews) | 9.0 (20660 reviews) | 
  | **Ease of Use** | 9.2 (390 reviews) | 9.2 (20778 reviews) | 
  | **Ease of Setup** | 9.3 (175 reviews) | 9.0 (8114 reviews) | 
  | **Ease of Admin** | 9.1 (90 reviews) | 8.9 (7620 reviews) | 
  | **Quality of Support** | 8.7 (315 reviews) | 8.6 (14655 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (75 reviews) | 8.8 (6670 reviews) | 
  | **Product Direction (% positive)** | 9.0 (371 reviews) | 7.7 (20204 reviews) | 

---
## Pricing

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 191 |

#### Feedback Management

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (146 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (145 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (145 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (139 reviews) | 

#### Feedback Sources

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (169 reviews) | 
| **Social Media** | Not enough data | 7.8 (139 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (137 reviews) | 

#### Generative AI

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (82 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.2/10 | 195 |
| **SurveyMonkey** | 8.3/10 | 1692 |

#### Survey Management

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.1 (183 reviews) | 9.0 (1498 reviews) | 
| **Question Types** | 8.8 (185 reviews) | 8.9 (1441 reviews) | 
| **Templates** | 8.2 (175 reviews) | 8.6 (1357 reviews) | 
| **Survey Distribution** | 8.7 (175 reviews) | 8.9 (1415 reviews) | 

#### Survey Customization

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.3 (161 reviews) | 8.4 (1168 reviews) | 
| **Branding** | 8.1 (155 reviews) | 8.2 (1204 reviews) | 
| **Multimedia Support** | 7.8 (153 reviews) | 8.1 (1074 reviews) | 
| **Multilingual Surveys** | 8.1 (135 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (170 reviews) | 8.6 (1409 reviews) | 
| **BI Tools Integration** | 8.2 (130 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 8.9 (168 reviews) | 8.5 (1265 reviews) | 
| **Permissions** | 8.8 (159 reviews) | 8.4 (1139 reviews) | 

#### Agentic AI - Survey

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 7.3 (33 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | 7.4 (33 reviews) | 7.7 (151 reviews) | 
| **Decision Making** | 7.3 (33 reviews) | 8.0 (151 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 146 |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 8.5 (123 reviews) | 8.6 (210 reviews) | 
| **Conditional Logic** | 8.4 (114 reviews) | 8.3 (195 reviews) | 
| **Multi-page Forms** | 8.8 (112 reviews) | 8.7 (215 reviews) | 
| **Design** | 8.2 (130 reviews) | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | 8.5 (107 reviews) | 8.3 (174 reviews) | 
| **Offline Capability** | 7.3 (96 reviews) | 7.6 (152 reviews) | 
| **Notifications** | 8.7 (116 reviews) | 8.3 (198 reviews) | 
| **Payments** | 7.4 (78 reviews) | 7.8 (151 reviews) | 
| **Mobile Forms** | 8.6 (114 reviews) | 8.5 (206 reviews) | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)


**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Forms | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 19.3% | 36.5% | 
| **Mid-Market** | 43.6% | 34.1% | 
| **Enterprise** | 37.1% | 29.4% | 

### By Industry

#### Microsoft Forms

- **Information Technology and Services:** 16.7%
- **Education Management:** 7.4%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.6%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Automotive:** 2.9%
- **Hospital & Health Care:** 2.7%
- **Other:** 42.6%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Microsoft Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1067 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (206 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7388 reviews)

---
## Top Discussions

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-forms-vs-surveymonkey)