Patch Management Software

Functionally, there isn't really anything to not like. My only knock would be cost. It is a bit expensive. Review collected by and hosted on G2.com.

The platform is allowing my department to consolidate day to day monitoring and inventory functions into an online platform (as opposed to using multiple individual spreadsheets). We now have clear and referenceable project/ticketing data to be used by technicians to solve problems quicker in the future. We've gained the ability to develop Key Performance Indicators (KPIs) which are critical in determining our IT efficiency. We also have used the platform to automate software management policies and scripting. We've simplified our problem reporting for our end users by linking our helpdesk organization email to the ticketing platform whereas now if an email is sent it automatically opens a ticket. We've also automated telecom outage reporting with connections to monitor our Wide Area Network (WAN). Review collected by and hosted on G2.com.

Atera does not assist with managing Cloud SaaS workloads or end-user licensing, which happens to be a key area of expertise for us as an MSP. However, Altera is integral in providing reports and compliance verification. Review collected by and hosted on G2.com.

Altera serves as a game enabler by automating many of the time-consuming, low-level support tasks. This allows us to dedicate more attention to higher-value customer services and project-based work. As a result, customer satisfaction increases, and customer support becomes a profitable aspect of our operations. Review collected by and hosted on G2.com.

I dislike the offline agent issues in ManageEngine Endpoint Central. Sometimes laptops appear to be offline, requiring a manual reboot to appear online. This is inconvenient and disrupts smooth operations, as the devices can't be managed remotely without intervention. Review collected by and hosted on G2.com.

I use ManageEngine Endpoint Central for streamlined OS deployment, easy remote access, and security features, enhancing our control over computers and inventory. Group policy configuration and software deployment are efficient, with an intuitive setup process. Review collected by and hosted on G2.com.

One of the things I dislike about Tines is that when working with run script events, I really miss having a more advanced integrated development environment (IDE). I understand that Tines is not intended to function as a traditional development tool, but having a more robust script editor would be very helpful when building more complex workflows. Features like autocomplete, more advanced syntax highlighting, or better error handling could significantly enhance the experience of writing and debugging code directly within the platform Review collected by and hosted on G2.com.

Tines helps us solve the challenge of integrating various tools and platforms into one seamless workflow. We use Tines to connect our messaging platform with other tools, allowing us to centralize communications and actions. For example, we can create comments in external tools directly from our messaging platform, ensuring that everything stays in one place. Additionally, we automate task creation for our teams, assigning tasks through Tines by simply filling out a form. One of the biggest benefits is the ability to generate PDF reports from our tools automatically, eliminating the need for manual report creation.

Tines has also enabled us to integrate and automate workflows between tools that don't have native integrations. This flexibility has significantly improved our efficiency across multiple areas of our work, allowing us to streamline processes, reduce manual tasks, and improve overall productivity. Review collected by and hosted on G2.com.

Red Hat Smart Management exhibits strong integration with Red Hat products, which may pose challenges if considering a transition to alternative vendors down the road. Additionally, apart from these overarching concerns, a number of users have expressed criticisms about specific aspects of Red Hat Smart Management:

1.Navigating and utilizing the reporting system can be somewhat challenging. 2.While capable, the performance monitoring features may not match the robustness found in some competing products.

3.The support for non-Red Hat systems is somewhat limited. Review collected by and hosted on G2.com.

Improved security: Red Hat Smart Management can help organizations to improve their security posture by providing a centralized view of all RHEL systems and by automating patch management.

Increased compliance: Red Hat Smart Management can help organizations to comply with industry regulations by providing compliance reporting capabilities.

Improved performance and reliability: Red Hat Smart Management can help organizations to improve the performance and reliability of their RHEL environments by providing performance monitoring and troubleshooting capabilities. Review collected by and hosted on G2.com.

I have nothing negative to say about the operational performance of Pandora FMS's features, I believe it is software that offers a top quality digital security system. Review collected by and hosted on G2.com.

By using the digital features and resources of Pandora FMS, I have managed to free my networks and virtual systems from all kinds of viruses and security risks, now I can protect my data and carry out my online activities without any problems. Review collected by and hosted on G2.com.

Downside is, Overall , in view of compliance sometimes PII uploaded to s3 can be identified with Macie. But when its an image or pdf containing photo copies of such personal sensitive information its hard to identify. It might be stored on the ec2 or s3. But figuring out it is complex. We do have OCR techniques in some services, which can trigger ec2 playbooks. Yes , it can be achievable with right problem solving technique and using the required services. Review collected by and hosted on G2.com.

Security Patches, Trigger based actions on infrastructure. Logging for IOC identifications. Many more. Review collected by and hosted on G2.com.

Slow Performance in dashboards while retreving data for larger Environments.

For Smaller Organisations, Pricing may be high compared to other Alternatives. Review collected by and hosted on G2.com.

Unified IT Infrastructure Management

Automated Incident Management

Cloud and Hybrid Monitoring

AIOPS Review collected by and hosted on G2.com.

Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last module before we push the next, yes? Also, the app logs me out too soon. I am constantly logging back in. Review collected by and hosted on G2.com.

Like most RMM's, Pulseway keeps all my devices right in front of me with some scrolling. Pulseway changing the color of a device's icons or adding different icons where there was none before is also a great way to see issues at a glance without notification banners all the time. Review collected by and hosted on G2.com.

The biggest challenge is lack of name recognition as we leverage ENA as part of the services that we provide to our client base. From targeted marketing or more highly visible partnerships, the Entuity name needs more recognition in the IT Network world. They were purchased by Park Place a few years ago which has helped in some areas but not in the area of name recognition in the monitoring space.

One other area of concern, which is likely true with many vendors, but something we didn't used to see with the Entuity folks is they tend to defer instead of just coming out and saying 'no' to some questions. If we are asking for them to support something new that doesn't make sense to them we would appreciate a more open and honest answer. I recently met with their executive team and got those answers that their engineers will no longer provide. Review collected by and hosted on G2.com.

Do a trial and work with the sales engineers. As a hosting company we have a very large and complex network and produces situations that they could not handle. The sales engineers immediately took those to development and in roughly one week we had a custom hot-fix that addressed all of our concerns. And to our delight, all of those changes were included in the GA product release to the public. Review collected by and hosted on G2.com.

The biggest has been tool consolidation. When we are supporting a client that is having a performance problem, the ability to go to a single console to see all the network views that we care about (instead of half a dozen different products) goes a long way to reduce the time to resolution. Then on top of that are all the event management rules we can leverage to control unwanted noise and out of the box integration to our preferred enterprise management tool, BMC TrueSight.

Another major gap that we have used Entuity to fill is to have regular backups of network equipment configurations across many brands. There are still some gaps but it is narrowing. Review collected by and hosted on G2.com.

Best for always on the move users to get support from anywhere and attend meetings.

To the list with stalwart connections which are not affected by low internet. Review collected by and hosted on G2.com.

Pretty damn amazing for global totting users who are always on the move to get support from anywhere.Beasty with stalwart connections which ensure my support is steady and successful.Robust with military grade security with sharing of my sensitive files and documents.Screen share ensure i can't miss on any training just because am out of office,am able to join and even record for later. Review collected by and hosted on G2.com.

Not a dislike but a feature I would like to see is ExtraHop move towards prevention. Currently, the product is good at identifying and detecting suspicious or malicious activity. Prevention can be achieved through integration with tools but it would be nice to have these native to ExtraHop. Review collected by and hosted on G2.com.

Whenever we perform penetration tests, ExtraHop is always the first tool to detect the activity. Often times, the penetration testers will start their campaigns performing reconnaissance and trying to remain stealthy. Because they are not attempting to exploit vulnerabilities at this stage and may be using legitimate system tools, these actions would usually go unnoticed. By inspecting all network traffic, ExtraHop is quick to determine unusual activity on the network host even if it is not a managed device. The network traffic can be inspected by SOC teams and actions can be taken to contain the suspicious device. Review collected by and hosted on G2.com.

So far, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems; when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

The execution of massive tasks could be improved by suggesting the inclusion of some notice or disclaimer when applying actions massively. Review collected by and hosted on G2.com.

BackBox automates scripts for various network technologies, saving time in the creation of scripts and tools to perform backups. It is an intuitive and simple tool, which facilitates use and optimizes the backup process of network devices. Review collected by and hosted on G2.com.

Updates some functions is better in real time. Review collected by and hosted on G2.com.

Better Traffic Engineer in our network. Review collected by and hosted on G2.com.

Reporting isn't good. Alerting setup is a bit complex. I had to dig through the documentation to get the email notification to work properly. Review collected by and hosted on G2.com.

A few months ago a sudden spike in one of our core network switches. Observium flagged the interface as saturated, and I tracked it back to a misconfigured backup job. Without Observium, I probably wouldn't have caught it until users started complaining. Review collected by and hosted on G2.com.

There are a few views I would like to have as an administrator that are not part of the regular report package. This makes it harder to see what reports are available to particular users. Review collected by and hosted on G2.com.

WE have transferred all the day to day work of the IT Finance team to Nicus. This has gotten them off of multiple spreadsheets and allowed better reporting. One team member told me that now the tools used are not the bottleneck but getting the reports from the cost center owners. We do all financial reporting out of Nicus now and the IT directors are used to seeing the financial reports in Nicus. We are now expanding to creating a Cost Model and generating the first Bills of IT to validate with the business side. Review collected by and hosted on G2.com.

Not something I dislike, but a suggestion. The AVD troubleshooting still needs to go to Azure Insight, not from Nerdio itself. But Nerdio gives a clear link to redirect to Azure portal AVD Insight. I can see Nerdio are adding more functions from Insight already, like CPU and RAM usage of each session host, RTT of each user, etc. I am expecting more functions will be integrated into Nerdio. So I don't need to jump to Azure for anything moving forward. Review collected by and hosted on G2.com.

The excellent automation benefited us a lot. For example, saving and updating gold image, batch creating new session hosts, initially deploying AVD for new customers, setting up and optimizing auto-scale for AVD host pool, etc. Review collected by and hosted on G2.com.

There isn’t much to dislike, but sometimes some of the advanced features feel a bit hidden and take a moment to find. The UI could be slightly more streamlined when navigating deep configuration pages. Apart from that, everything works well and performs consistently. Review collected by and hosted on G2.com.

Site24x7 helps us track uptime, response times, and service stability across our production and pre-production environments. It quickly alerts us to issues such as slow response times, server resource spikes, or service interruptions, which reduces downtime and helps us fix problems before they impact users. The tool also provides valuable insights for capacity planning and performance tuning, so overall it improves reliability, saves troubleshooting time, and keeps our customer experience smooth. Review collected by and hosted on G2.com.

The initial setup and configuration can be complex, and the learning curve for new administrators is steep. Licensing costs can also be high for smaller organizations. Some updates require planned downtime, which may impact critical services if not scheduled properly. Review collected by and hosted on G2.com.

nfoblox NIOS has centralized and automated our DNS, DHCP, and IP address management (DDI) services. By eliminating manual spreadsheets and disparate tools, it gives us a single source of truth for all network IP resources. This has reduced configuration errors, improved uptime, strengthened security against DNS-based attacks, and saved significant administrative time when provisioning new devices or troubleshooting issues. Review collected by and hosted on G2.com.