Best Patch Management Software

How Many Patch Management Software Products Does G2 Track?

Total Products under this Category: 95

Category Stats (Aug 2026)

  • Average Rating: 4.48/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SuperOps (+0.16%) - Among all products in this category, SuperOps recorded the largest rating increase compared to last month

Last updated: August 07, 2026

How Does G2 Rank Patch Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 23,300+ Authentic Reviews
  • 95+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patch Management Software

G2 Grid® for Patch Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, Action1, ManageEngine Endpoint Central, TeamViewer, PDQ Connect, Datto RMM, Acronis Cyber Protect Cloud, and Atera.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patch-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=action1&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=teamviewer&focus%5B%5D=pdq-connect&focus%5B%5D=datto-rmm&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=atera)

Sponsored

Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

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NinjaOne

NinjaOne ist die einheitliche IT-Operations-Plattform, die IT-Teams und Managed Service Providern hilft, jeden Endpunkt von einer einzigen cloud-nativen Konsole aus zu verwalten, zu sichern und zu unterstützen. Fast 40.000 Kunden in über 140 Ländern nutzen NinjaOne, um fragmentierte Punktlösungen durch eine Plattform zu ersetzen, die für Skalierung gebaut ist. Die Plattform vereint die Kernarbeit moderner IT-Operationen: Endpunktverwaltung, autonomes Patch-Management, Schwachstellenmanagement, Endpunkt- und SaaS-Backup, Fernzugriff und IT-Service-Desk. Teams überwachen und steuern Windows-, macOS-, Linux-, mobile und virtuelle Geräte an einem Ort, automatisieren Routinearbeiten mit richtlinienbasierter Automatisierung und menschenzentrierter KI und senken die Kosten und Risiken, die durch den Betrieb vieler getrennter Tools entstehen. NinjaOne bedient sowohl interne IT-Teams als auch MSPs, von schlanken IT-Abteilungen bis hin zu mittelständischen und großen Unternehmensorganisationen, die verteilte, standortübergreifende Umgebungen verwalten. Häufige Anwendungen umfassen die Konsolidierung von IT-Tools, die Automatisierung von Patches für Sicherheit und Compliance, die Verwaltung verteilter und hybrider Arbeitskräfte, die Verbesserung der Endpunktsichtbarkeit und die Stärkung der Backup- und Ransomware-Bereitschaft. NinjaOne hat seit mehr als fünf Jahren eine Kundenzufriedenheitsbewertung von 98 Prozent beibehalten, unterstützt durch kostenlose unbegrenzte Onboarding- und 24/7-Support in sieben Sprachen. Organisationen, die zu NinjaOne wechseln, berichten, dass sie vier oder mehr separate Tools durch die einzelne Plattform ersetzen. NinjaOne ist FedRAMP Moderate Authorized und SOC 2 Typ II und Typ III konform und unterstützt auditbereite Compliance-Nachweise über Rahmenwerke wie CMMC, ISO 27001 und HIPAA. Die Mission hinter der Plattform ist einfach: IT vereinheitlichen, um die Arbeit zu vereinfachen, IT-Teams bessere Werkzeuge zu geben und den Mitarbeitern ein großartiges Technologieerlebnis bei der Arbeit zu bieten.

Average Rating: 4.7/5.0

Total Reviews: 4,955

How Do G2 Users Rate NinjaOne?

  • Einfache Verwaltung: 9.1/10 (Category avg: 8.8/10)
  • War the product ein guter Geschäftspartner?: 9.4/10 (Category avg: 9.0/10)
  • Support-Qualität: 9.1/10 (Category avg: 8.8/10)
  • Einfache Bedienung: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind NinjaOne?

  • Verkäufer: NinjaOne
  • Unternehmenswebsite:
  • Gründungsjahr: 2013
  • Hauptsitz: Austin, Texas
  • Twitter: @NinjaOne
    3,607 Twitter-Follower
  • LinkedIn®-Seite: www.linkedin.com
    2,376 Mitarbeiter*innen auf LinkedIn®

Who Uses This Product?

  • Who Uses This: IT-Manager, Eigentümer
  • Top Industries: Informationstechnologie und Dienstleistungen, Computer- und Netzwerksicherheit
  • Company Size: 47% Medium, 45% Small

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Benutzer schätzen die Benutzerfreundlichkeit von NinjaOne, die das Asset-Management rationalisiert und wesentliche Aufgaben mühelos automatisiert.
  • Benutzer loben NinjaOne für seine automatisierten Updates und effizienten Benachrichtigungen, die die Serververwaltung erheblich vereinfachen und Zeit sparen.
  • Benutzer schätzen die einfache Navigation und das Dashboard von NinjaOne, die eine schnelle Geräteverwaltung und Überwachung erleichtern.
  • Benutzer loben die leistungsstarken Automatisierungsfähigkeiten von NinjaOne, die die Effizienz steigern und die Geräteverwaltung vereinfachen.
  • Benutzer schätzen den ausgezeichneten Kundensupport von NinjaOne und heben den schnellen Zugang zu kompetentem Personal und praktischen Lösungen hervor.
Cons
  • Benutzer empfinden die fehlenden Funktionen als einschränkend, insbesondere fehlen Fähigkeiten für Kunden- und Kundenportale.
  • Benutzer finden, dass NinjaOne eingeschränkte Funktionen hat, insbesondere in Bezug auf die Funktionalität der mobilen App und die Optionen für das Gerätemanagement.
  • Benutzer finden die Suchfunktion mangelhaft, und die Benutzeroberfläche kann Endbenutzer mit unklaren Symbolen verwirren.
  • Benutzer finden, dass NinjaOne Verbesserungen in der Suchfunktionalität und ein besseres Ticket-Dashboard für die Effizienzverfolgung benötigt.
  • Benutzer berichten von Funktionsproblemen mit den Funktionseinstellungen und einem Mangel an angemessenen rollenbasierten Kontrollen in NinjaOne.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

Action1

Action1 ist eine autonome Endpoint-Management-Plattform, die von vielen Fortune-500-Unternehmen vertraut wird. Cloud-nativ, unendlich skalierbar, hochsicher und in 5 Minuten konfigurierbar – es funktioniert einfach und ist immer kostenlos für die ersten 200 Endpunkte, ohne funktionale Einschränkungen. Durch die Pionierarbeit bei der autonomen Betriebssystem- und Drittanbieter-Patch-Verteilung mit Peer-to-Peer-Patch-Verteilung und Echtzeit-Schwachstellenbewertung ohne VPN-Bedarf eliminiert es routinemäßige Arbeit, beugt Ransomware und Sicherheitsrisiken vor und schützt die digitale Mitarbeitererfahrung. Im Jahr 2025 wurde Action1 von Inc. 5000 als das am schnellsten wachsende private Softwareunternehmen in Amerika anerkannt. Das Unternehmen wird von den Gründern Alex Vovk und Mike Walters geleitet, amerikanische Unternehmer, die zuvor Netwrix, ein milliardenschweres Cybersicherheitsunternehmen, gegründet haben.

Average Rating: 4.9/5.0

Total Reviews: 1,169

How Do G2 Users Rate Action1?

  • Einfache Verwaltung: 9.5/10 (Category avg: 8.8/10)
  • War the product ein guter Geschäftspartner?: 9.6/10 (Category avg: 9.0/10)
  • Support-Qualität: 9.3/10 (Category avg: 8.8/10)
  • Einfache Bedienung: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Action1?

  • Verkäufer: Action1
  • Unternehmenswebsite:
  • Gründungsjahr: 2018
  • Hauptsitz: Houston, Texas
  • Twitter: @Action1corp
    609 Twitter-Follower
  • LinkedIn®-Seite: www.linkedin.com
    124 Mitarbeiter*innen auf LinkedIn®

Who Uses This Product?

  • Who Uses This: IT-Manager, Systemadministrator
  • Top Industries: Informationstechnologie und Dienstleistungen, Computer- und Netzwerksicherheit
  • Company Size: 56% Medium, 37% Small

What Do G2 Reviewers Say About Action1?

AI-generated summary from verified user reviews

Pros
  • Benutzer finden Action1 extrem einfach einzurichten und mühelos zu verwalten, wodurch IT-Verantwortlichkeiten effizient optimiert werden.
  • Benutzer loben das effektive Patch-Management von Action1 und schätzen seine Zuverlässigkeit, Benutzerfreundlichkeit und umfassenden Funktionen für MSPs.
  • Benutzer finden die einfache Einrichtung und den Konfigurationsprozess von Action1 unglaublich benutzerfreundlich, was die Geräteverwaltung mühelos vereinfacht.
  • Benutzer schätzen die automatisierten Softwarebereitstellungsfähigkeiten von Action1, die das Servermanagement mühelos und effizient machen.
  • Benutzer schätzen die Automatisierungsfähigkeiten von Action1 sehr, die Server-Updates und Softwarebereitstellungen effizient rationalisieren.
Cons
  • Benutzer bemerken ein erhebliches Fehlen eines Linux-Agenten, was die Funktionalität für Benutzer auf dieser Plattform einschränkt.
  • Benutzer empfinden die Probleme mit dem Fernzugriff als Nachteil und bemerken langsame Verbindungen sowie Raum für Funktionsverbesserungen.
  • Benutzer bemerken Funktionseinschränkungen in Action1, insbesondere bei Anpassungen und fehlenden Funktionen, was die allgemeine Zufriedenheit beeinträchtigt.
  • Benutzer finden, dass die Berichts- und Protokollierungsfunktionen verbessert werden müssen, was die Benutzerfreundlichkeit und die Gesamteffektivität beeinträchtigt.
  • Benutzer bemerken, dass die Erstellung von Berichten und die Lesbarkeit der Protokollierung verbessert werden müssen, um ein besseres Gesamterlebnis mit Action1 zu gewährleisten.

What Are Recent G2 Reviews of Action1?

What Are G2 Users Discussing About Action1?

ManageEngine Endpoint Central

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes.

Average Rating: 4.5/5.0

Total Reviews: 1,120

How Do G2 Users Rate ManageEngine Endpoint Central?

  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Quality of Support: 8.5/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind ManageEngine Endpoint Central?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,766 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 64% Medium, 24% Large

What Do G2 Reviewers Say About ManageEngine Endpoint Central?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of ManageEngine Endpoint Central invaluable for efficient IT operations and streamlined management.
  • Users value the efficient patch management in ManageEngine Endpoint Central, simplifying endpoint updates and enhancing security.
  • Users appreciate the extensive features of ManageEngine Endpoint Central, enabling efficient endpoint and security management in one platform.
  • Users value the software deployment capabilities of ManageEngine Endpoint Central for efficient and streamlined management of endpoints.
  • Users value the comprehensive endpoint management features of ManageEngine Endpoint Central for efficient security and asset management.
Cons
  • Users feel the product lacks reporting functionality and dynamic group settings, which limits flexibility for managed service providers.
  • Users experience feature issues with Endpoint Central, particularly regarding Active Directory updates and unclear deployment remarks.
  • Users face patching issues with ManageEngine Endpoint Central, experiencing problems with updates and continuous review popups.
  • Users find the initial complexity of Endpoint Central challenging due to numerous features and unclear documentation.
  • Users find the learning curve and limited customization challenging, requiring time and training for effective use.

What Are Recent G2 Reviews of ManageEngine Endpoint Central?

What Are G2 Users Discussing About ManageEngine Endpoint Central?

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

Average Rating: 4.5/5.0

Total Reviews: 4,048

How Do G2 Users Rate TeamViewer?

  • Ease of Admin: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Quality of Support: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind TeamViewer?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • Twitter: @TeamViewer
    48,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,769 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Small, 34% Medium

What Do G2 Reviewers Say About TeamViewer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TeamViewer, enjoying a smooth experience for remote access and support.
  • Users appreciate the easy remote access provided by TeamViewer, simplifying connections and enhancing productivity.
  • Users value the easy remote access with TeamViewer, simplifying connections and control over devices effortlessly.
  • Users love the Easy Access feature of TeamViewer, making remote connections seamless and efficient.
  • Users appreciate the seamless remote access of TeamViewer, enhancing productivity through easy connections and cross-platform compatibility.
Cons
  • Users face significant connection issues with TeamViewer, impacting performance during slow or unstable internet conditions.
  • Users experience connectivity issues with TeamViewer, leading to poor performance during slow or bad connections.
  • Users find TeamViewer expensive in South Africa due to high subscription fees and limited performance on slow connections.
  • Users experience slow performance with TeamViewer, particularly during weak internet connections and after network disruptions.
  • Users often face remote access issues with TeamViewer, including connection failures and confusing control panel interfaces.

What Are Recent G2 Reviews of TeamViewer?

What Are G2 Users Discussing About TeamViewer?

PDQ Connect

PDQ is an endpoint management platform designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments. Manage your organization's Windows and macOS machines from a central platform designed to make the grind of everyday IT workflows seamless and the thorny why-the-hell-isn’t-this-working issues easier to diagnose. Core capabilities include patch management, vulnerability remediation, remote desktop access and monitoring, and software deployment. In short, the stuff you actually tell us to build. Just look at our Discord. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on real, not theoretical, business risk. Patch both Windows OS and over 1,000 Windows and macOS packages from a hand-built library sourced directly from publishers, virus-scanned, stripped of nonsense, and typically updated within hours of a new release. PDQ pre-built workflows and automations are running within minutes of onboarding, but most of our sysadmins combine custom multistep packages, advanced PowerShell scanners, dynamic device groups, vulnerability automations, and a community-shared script library to create an end-to-end system tailor-built for their situation, reducing what was once days into minutes. And for when all else fails, PDQ ships with a native device-level diagnostics and a remote desktop tool that fires up quickly to help you diagnose, fix, and move on, whether you’re dealing with an x64 Lenovo or an ARM Macbook Pro. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. And where compliance, regulatory, or org policy requires, PDQ’s core deployment and patching capabilities can also be deployed as an on-premise, agentless solution. PDQ is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 420

How Do G2 Users Rate PDQ Connect?

  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind PDQ Connect?

  • Seller: PDQ.com
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Salt Lake City, Utah, United States
  • Twitter: @admarsenal
    987 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Systems Administrator
  • Top Industries: Information Technology and Services, Manufacturing
  • Company Size: 55% Medium, 15% Large

What Do G2 Reviewers Say About PDQ Connect?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in PDQ Connect, simplifying deployment and management tasks effortlessly.
  • Users appreciate the ease of software deployment with PDQ Connect, enhancing efficiency and simplifying remote device management.
  • Users value the easy deployment capabilities of PDQ Connect, facilitating efficient software management across diverse environments.
  • Users find the easy setup of PDQ Connect a significant advantage, enhancing efficiency and user experience from the start.
  • Users value the remote access capabilities of PDQ Connect, enabling efficient management and support for off-site personnel.
Cons
  • Users express concerns about missing features in PDQ Connect, hindering efficiency in command execution and device management.
  • Users feel that improvement is needed in patch management and the user interface for PDQ Connect.
  • Users note the limited features of PDQ Connect, wishing for more options like vulnerability scanning and software deployment.
  • Users experience remote access issues due to internet dependency and subpar connection prompts hinder usability and speed.
  • Users face deployment issues with PDQ Connect, often finding package creation and device identification challenging and inconvenient.

What Are Recent G2 Reviews of PDQ Connect?

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Average Rating: 4.5/5.0

Total Reviews: 791

How Do G2 Users Rate Datto RMM?

  • Ease of Admin: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.4/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Datto RMM?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • Twitter: @KaseyaCorp
    17,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,471 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 64% Small, 32% Medium

What Do G2 Reviewers Say About Datto RMM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Datto RMM, facilitating seamless management and troubleshooting for MSPs.
  • Users value the automation features of Datto RMM, enhancing efficiency and simplifying app deployment.
  • Users value the extensive information and integrated tools offered by Datto RMM for efficient customer support.
  • Users appreciate the s seamless integrations of Datto RMM, enhancing efficiency and streamlining daily management tasks.
  • Users value the easy remote access capabilities of Datto RMM, enhancing support and issue resolution efficiency.
Cons
  • Users struggle with remote access issues, experiencing frequent connection timeouts and complex cloud backup recovery processes.
  • Users often experience slow performance with Datto RMM, particularly when controlling endpoints and accessing support.
  • Users find feature issues arise with custom monitors and installation hurdles due to admin rights and customer setups.
  • Users find the missing features in Datto RMM challenging, particularly with stability and agent dependency issues.
  • Users feel Datto RMM needs improvement in modernizing Webremote and enhancing usability for better team adoption.

What Are Recent G2 Reviews of Datto RMM?

What Are G2 Users Discussing About Datto RMM?

Acronis Cyber Protect Cloud

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

Average Rating: 4.7/5.0

Total Reviews: 1,375

How Do G2 Users Rate Acronis Cyber Protect Cloud?

  • Ease of Admin: 9.1/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Acronis Cyber Protect Cloud?

  • Seller: Acronis
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • Twitter: @acronis
    94,498 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,965 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 68% Small, 28% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Acronis Cyber Protect Cloud, making management and customization straightforward and efficient.
  • Users value the effective backup solutions of Acronis Cyber Protect Cloud for their simplicity and integration.
  • Users value the robust security features of Acronis Cyber Protect Cloud, ensuring safe data management and ransomware protection.
  • Users value the ease of backup management with Acronis Cyber Protect Cloud's all-in-one platform, simplifying their operations.
  • Users value the all-in-one platform of Acronis Cyber Protect Cloud, integrating backup, cybersecurity, and management seamlessly.
Cons
  • Users often experience slow performance with Acronis Cyber Protect Cloud, affecting the efficiency of backups and restores.
  • Users find Acronis Cyber Protect Cloud expensive compared to competitors, complicating their decision-making due to unclear pricing.
  • Users are frustrated with the poor customer support, especially due to unavailability on weekends during critical backup tests.
  • Users find the complexity of the interface and pricing confusing, which complicates their overall experience with Acronis Cyber Protect Cloud.
  • Users report backup issues with Acronis Cyber Protect Cloud, particularly concerning multiple export files and limited weekend support.

What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

Atera

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

Average Rating: 4.6/5.0

Total Reviews: 1,228

How Do G2 Users Rate Atera?

  • Ease of Admin: 9.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 9.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Atera?

  • Seller: Atera
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Tel Aviv
  • Twitter: @AteraCloud
    1,675 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Small, 31% Medium

What Do G2 Reviewers Say About Atera?

AI-generated summary from verified user reviews

Pros
  • Users find Atera to be incredibly easy to use, streamlining workstation and server management in one place.
  • Users value the powerful automation tools of Atera, enabling efficient workstation and server management through scripts and remote access.
  • Users appreciate the all-in-one dashboard of Atera, which streamlines their workflow and enhances productivity drastically.
  • Users value the efficiency of Atera, noting its automation and ease of use streamline their device management.
  • Users appreciate Atera's proactive monitoring, enhancing efficiency with a seamless all-in-one dashboard for better workflow.
Cons
  • Users note missing features like checklists and insufficient alert context, complicating their overall Atera experience.
  • Users find the limited features of Atera restrictive, especially in the mobile app and billing options.
  • Users report that improvement is needed in Atera's interface changes and remote access reliability, impacting workflows.
  • Users note that report loading times and limited customization can hinder efficiency and usability within Atera.
  • Users highlight feature issues with Atera, including inconvenient billing increments and disruptive interface changes.

What Are Recent G2 Reviews of Atera?

What Are G2 Users Discussing About Atera?

ESET PROTECT

Bleiben Sie einen Schritt voraus vor bekannten und aufkommenden Cyber-Bedrohungen mit unserem AI-nativen, präventionsorientierten Ansatz. ESET kombiniert die Kraft von KI und menschlicher Expertise, um Schutz einfach und effektiv zu gestalten. Erleben Sie erstklassigen Schutz dank unserer hausinternen globalen Cyber-Bedrohungsintelligenz, die über 30 Jahre hinweg zusammengestellt und untersucht wurde und unser umfangreiches F&E-Netzwerk antreibt, das von branchenweit anerkannten Forschern geleitet wird. ESET PROTECT, unsere cloud-basierte XDR-Cybersicherheitsplattform, kombiniert Next-Gen-Prävention, Erkennung und proaktive Bedrohungssuche. ESETs hochgradig anpassbare Lösungen beinhalten lokalen Support und haben minimale Auswirkungen auf die Leistung, identifizieren und neutralisieren bekannte und aufkommende Bedrohungen, bevor sie ausgeführt werden können, unterstützen die Geschäftskontinuität und reduzieren die Kosten für Implementierung und Verwaltung. WIE IHRE ORGANISATION PROFITIEREN WIRD - Verbesserter Schutz gegen Ransomware und Zero-Day-Bedrohungen durch cloud-basierte Sandboxing-Technologie. - Hilft bei der Einhaltung von Datenschutzbestimmungen dank vollständiger Festplattenverschlüsselung auf Windows und macOS. - Leicht zugängliche ESET PROTECT-Konsole verbessert die TCO des Sicherheitsmanagements. - Einfache Fernverwaltung für die Sichtbarkeit von Bedrohungen, Benutzern und Quarantäne-Elementen. - Unternehmensendpunkte und Mobilgeräte werden durch fortschrittliche mehrschichtige Technologie geschützt, jetzt mit Schutz vor Brute-Force-Angriffen.

Average Rating: 4.6/5.0

Total Reviews: 963

How Do G2 Users Rate ESET PROTECT?

  • Einfache Verwaltung: 8.5/10 (Category avg: 8.8/10)
  • War the product ein guter Geschäftspartner?: 8.9/10 (Category avg: 9.0/10)
  • Support-Qualität: 8.9/10 (Category avg: 8.8/10)
  • Einfache Bedienung: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind ESET PROTECT?

  • Verkäufer: ESET
  • Unternehmenswebsite:
  • Gründungsjahr: 1992
  • Hauptsitz: Bratislava, Slovak Republic
  • Twitter: @ESET
    275,702 Twitter-Follower
  • LinkedIn®-Seite: www.linkedin.com
    2,014 Mitarbeiter*innen auf LinkedIn®

Who Uses This Product?

  • Who Uses This: IT-Manager, Netzwerkadministrator
  • Top Industries: Informationstechnologie und Dienstleistungen, Computersoftware
  • Company Size: 47% Medium, 45% Small

What Do G2 Reviewers Say About ESET PROTECT?

AI-generated summary from verified user reviews

Pros
  • Benutzer schätzen die einfache Installation und Einrichtung von ESET PROTECT, was es für jeden zugänglich macht.
  • Benutzer schätzen den robusten Ransomware-Schutz, den ESET PROTECT für alle Endgeräte bietet, sehr.
  • Benutzer loben den robusten Schutz gegen Ransomware, den ESET PROTECT auf verschiedenen Plattformen bietet.
  • Benutzer schätzen die großartige Sicherheit von ESET PROTECT, die Systeme effektiv schützt, ohne die Leistung zu beeinträchtigen.
  • Benutzer schätzen das zentralisierte Management von ESET PROTECT, was die Bequemlichkeit und Effektivität bei der Überwachung aller Geräte verbessert.
Cons
  • Benutzer finden, dass ESET PROTECT eine erhebliche Lernkurve hat, die den Onboarding- und Nutzungsprozess verlangsamt.
  • Benutzer finden die schwierige Konfiguration von ESET PROTECT frustrierend, da sie die Einrichtungs- und Wartungsprozesse kompliziert.
  • Benutzer finden ESET PROTECT nicht benutzerfreundlich und bemängeln die übermäßige Anzahl an Klicks, die erforderlich sind, um auf notwendige Daten zuzugreifen und Dashboards anzupassen.
  • Benutzer berichten von einem Mangel an Klarheit im Richtlinienmanagement von ESET PROTECT, was die effektive Sicherheitsüberwachung und -implementierung behindert.
  • Benutzer finden die schwierige Navigation von ESET PROTECT frustrierend, was die effiziente Implementierung behindert und Verzögerungen erhöht.

What Are Recent G2 Reviews of ESET PROTECT?

What Are G2 Users Discussing About ESET PROTECT?

Patch My PC

Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable.

Average Rating: 4.8/5.0

Total Reviews: 727

How Do G2 Users Rate Patch My PC?

  • Ease of Admin: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Patch My PC?

  • Seller: Patch My PC
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Castle Rock, US
  • Twitter: @PatchMyPC
    8,227 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: System Administrator, Systems Administrator
  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 52% Large, 44% Medium

What Do G2 Reviewers Say About Patch My PC?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional support from Patch My PC, ensuring swift resolutions and an engaged feature improvement process.
  • Users value the quick and responsive customer support from Patch My PC, making compliance and deployment seamless.
  • Users highlight the easy deployment process of Patch My PC, making app management efficient for IT teams.
  • Users love the time-saving automation of app updates and deployment with Patch My PC, greatly simplifying IT management.
  • Users find the ease of use of Patch My PC revolutionary, streamlining third-party updates and app deployments effortlessly.
Cons
  • Users feel the missing features limit the application's potential, desiring more supported products for better functionality.
  • Users wish for enhanced cloud support in Patch My PC, citing limited features and single-user access issues.
  • Users note that update issues arise due to some software needing manual updates, reducing overall efficiency.
  • Users note that Patch My PC needs to improve its app catalog and user interface for a better experience.
  • Users face access issues due to limited app catalog availability and manual downloads for gated applications.

What Are Recent G2 Reviews of Patch My PC?

What Are G2 Users Discussing About Patch My PC?

Red Hat Ansible Automation Platform

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers.

Average Rating: 4.6/5.0

Total Reviews: 369

How Do G2 Users Rate Red Hat Ansible Automation Platform?

  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Red Hat Ansible Automation Platform?

  • Seller: Red Hat
  • Year Founded: 1993
  • HQ Location: Raleigh, NC
  • Twitter: @RedHat
    300,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19,413 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 48% Large, 36% Medium

What Do G2 Reviewers Say About Red Hat Ansible Automation Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the seamless automation of Red Hat Ansible Automation Platform enhances efficiency with minimal human interaction.
  • Users value the automation efficiency of Red Hat Ansible Automation Platform, streamlining operations without human intervention.
  • Users value the easy integrations of Red Hat Ansible Automation Platform, streamlining their automation workflows effortlessly.
  • Users value the task automation capabilities of Red Hat Ansible Automation Platform, streamlining processes without human intervention.
  • Users value the ease of use in Red Hat Ansible Automation Platform, making automation accessible even for beginners.
Cons
  • Users experience a steep learning curve with Ansible, requiring adjustments from traditional methods and installation challenges.
  • Users find the learning difficulty of Red Hat Ansible Automation Platform challenging due to its complexity and management issues.
  • Users find the complexity of the environment and licensing overwhelming, complicating management and scaling efforts.
  • Users find the complex setup of Red Hat Ansible Automation Platform challenging, especially with dependency management and installation.
  • Users note automation issues, including difficulties with inventory export and security that need further improvement.

What Are Recent G2 Reviews of Red Hat Ansible Automation Platform?

What Are G2 Users Discussing About Red Hat Ansible Automation Platform?

Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

Average Rating: 4.5/5.0

Total Reviews: 73

How Do G2 Users Rate Tanium?

  • Ease of Admin: 7.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Tanium?

  • Seller: Tanium
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Emeryville, CA
  • Twitter: @Tanium
    7,243 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,333 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 49% Large, 32% Medium

What Do G2 Reviewers Say About Tanium?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Tanium, enabling efficient device management and real-time endpoint visibility.
  • Users value the real-time visibility and comprehensive endpoint management features of Tanium for enhanced security and efficiency.
  • Users commend the reliability of Tanium for effective endpoint management and real-time visibility across assets.
  • Users value the strong security capabilities of Tanium, enhancing their endpoint security management significantly.
  • Users commend the real-time visibility provided by Tanium, enhancing their ability to manage endpoints effectively.
Cons
  • Users find the learning curve steep with Tanium, requiring significant time to become proficient in its features.
  • Users find Tanium's complexity challenging, especially those new to cybersecurity aiming for hands-on experience.
  • Users report limited features in Tanium, including outdated vulnerability databases and troublesome troubleshooting processes.
  • Users experience insufficient information during onboarding, making the initial use of Tanium challenging and time-consuming.
  • Users note that Tanium has a steep learning curve and lacks clear onboarding resources, making initial use overwhelming.

What Are Recent G2 Reviews of Tanium?

Ivanti Neurons for Patch Management

Ivanti Neurons for Patch Management provides actionable threat intelligence through VRR, patch reliability insight and device risk visibility that enables IT teams to prioritize and remediate the vulnerabilities that pose the most danger to their organization. You'll save time and avoid failed patch deployments with patch reliability insights from crowdsourced social sentiment data and anonymized patch deployment telemetry. Take advantage of SLA tracking and the Compliance Reporting Dashboard to take action on devices before they are out of compliance. When it's time to patch, autonomous Patch Configurations deployed to the Ivanti Neurons Agent on devices distribute thoroughly tested patches to thousands of machines in mere minutes. By leveraging Ivanti Neurons for Patch Management to increase the efficiency and effectiveness of patching efforts, your organization can better protect itself from data breaches, ransomware and other threats that stem from software vulnerabilities.

Average Rating: 4.4/5.0

Total Reviews: 54

How Do G2 Users Rate Ivanti Neurons for Patch Management?

  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Ivanti Neurons for Patch Management?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • Twitter: @GoIvanti
    6,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,023 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 39% Medium, 34% Large

What Are Recent G2 Reviews of Ivanti Neurons for Patch Management?

Splashtop Remote Support

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop Remote Support features include: - On-demand quick support access to Windows, Mac, iOS, and Android - Unattended anytime access to Windows, Mac, Android and Linux computers in SOS+10 and Unlimited - High performance - Robust security - Screen sharing for collaboration - Remotely view iOS screens in real-time - File transfer - Remote reboot and reconnect - Endpoint Management Add-on: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively - SSO / SAML integration - Advanced service desk workflow - User and computer grouping - Session recording - In-session voice call - Antivirus (Bitdefender) Add-on - Custom branding - User management - Integration with PSA tools - ServiceNow integration - Chat - User management - Custom branding - Licensed per technician Get started with a free trial! https://www.splashtop.com/products/remote-support

Average Rating: 4.7/5.0

Total Reviews: 265

How Do G2 Users Rate Splashtop Remote Support?

  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Splashtop Remote Support?

  • Seller: Splashtop Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cupertino, CA
  • Twitter: @splashtop
    5,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    353 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 57% Small, 36% Medium

What Do G2 Reviewers Say About Splashtop Remote Support?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Splashtop Remote Support, finding it straightforward and simple to deploy.
  • Users value the seamless remote access of Splashtop, appreciating its simplicity and reliability across devices.
  • Users appreciate the fast and stable remote support of Splashtop, allowing seamless access to clients' devices.
  • Users appreciate the ease of use of Splashtop Remote Support, making remote access a streamlined experience.
  • Users appreciate the reliable and fast remote access of Splashtop Remote Support, enabling efficient troubleshooting without interruptions.
Cons
  • Users face remote access issues with Splashtop, experiencing disconnections and problems with reconnections during sessions.
  • Users find the missing features of Splashtop Remote Support limit its functionality, hindering streamlined operations for technicians.
  • Users face access issues with Splashtop due to potential conflicts with obscure programs and non-intuitive authentication.
  • Users experience occasional connectivity issues, including reconnection lag and difficulties connecting to clients' computers.
  • Users experience login issues with Splashtop, like frequent email verifications and limitations on multiple account logins.

What Are Recent G2 Reviews of Splashtop Remote Support?

What Are G2 Users Discussing About Splashtop Remote Support?

Automox

Automox is the Autonomous Endpoint Management platform built for autonomous from day one. Policy-driven, human-controlled automation gives IT and security teams the speed, clarity, and control to reduce risk and move faster with confidence. Automox unifies automation, visibility, protection, adaptability, and speed in a single, cloud-native platform – enabling teams to automate up to 96% more patches, shorten remediation time, and operate securely at scale across Windows, macOS, and Linux devices.

Average Rating: 4.5/5.0

Total Reviews: 312

How Do G2 Users Rate Automox?

  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Automox?

  • Seller: Automox
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, TX
  • Twitter: @Automox
    886 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    203 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Systems Administrator, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Medium, 22% Large

What Do G2 Reviewers Say About Automox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the effortless automated patch management with Automox, simplifying updates across multiple operating systems.
  • Users value the automation features of Automox, finding patch management effortless and effective in reducing vulnerabilities.
  • Users appreciate the ease of use of Automox, finding it intuitive and user-friendly for quick navigation and management.
  • Users appreciate the easy deployment of Automox, simplifying patching across multiple devices effortlessly.
  • Users find Automox's time-saving automation invaluable, enabling efficient patch management and freeing up IT resources for strategic tasks.
Cons
  • Users experience access issues with Automox, often requiring troubleshooting or extensive documentation searches for resolution.
  • Users find setup and customization challenging, seeking improved patching insights and more robust reporting options.
  • Users note poor reporting capabilities in Automox, impacting visibility into compliance and desired statistical insights.
  • Users report slow performance with Automox, citing delays in device reconnection and ineffective remote access capabilities.
  • Users face update issues with communication failures and lack of support for driver updates, affecting overall functionality.

What Are Recent G2 Reviews of Automox?

What Are G2 Users Discussing About Automox?

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller
Updated March 4, 2025