Facebook Page Management Software

It’s not the easiest platform to learn at first. There’s a lot going on in the dashboard, and it can feel overwhelming if you’re new.

In the other hand, the mobile version or app doesn’t have the same functionality as desktop. Would love more flexibility when I’m on the go. Review collected by and hosted on G2.com.

One of the biggest problems SOCi has helped solve for me is the chaos of managing multiple locations and platforms. Before SOCi, we were constantly jumping between different tools — logging into separate social media accounts, monitoring reviews manually, and trying to keep up with inconsistent branding across locations. It was honestly exhausting and really inefficient.

SOCi has centralized everything. I can now manage all our social media posts, respond to reviews, update listings, and track performance — all in one place. It’s cut down a ton of time and made it way easier to keep our messaging consistent while still allowing for location-specific customization.

The review management part has also been a game changer. Instead of digging through each platform separately to respond to feedback, SOCi pulls it all into one dashboard. That means we can reply faster, catch trends, and just stay more connected to what customers are actually saying about us.

On top of that, the analytics and reporting features give me real data to work with, which helps with decision-making. I’m not just guessing what’s working anymore — I can see it.

Overall, SOCi has helped us be more efficient, stay more consistent, and engage better with our audience — especially across multiple locations. It’s taken a lot of the manual stress off my plate. Review collected by and hosted on G2.com.

Honestly, my biggest complaint is that tagging people or companies across different platforms doesn't always work consistently, so I usually end up double-checking everything before it goes live. I'd also love to see better reporting. The analytics are good for a quick overview, but I wish they were more customizable and made it easier to pull the exact data I need without extra work. Review collected by and hosted on G2.com.

Hootsuite helps me keep all of our social media in one place instead of jumping between platforms all day. It makes planning campaigns, scheduling posts, and keeping track of what's going out so much easier. It also saves me a ton of time by letting me batch content in advance, which means I can spend more time focusing on strategy, creating content, and looking at what's actually performing instead of getting caught up in the day-to-day posting. Review collected by and hosted on G2.com.

Instagram integration seems to be half-baked... can't respond to comments/posts without leaving the app and going directly to instagram, which somewhat defeats the purpose. And the annoying part... trying to get out of the contract is difficult... auto-renewal... good luck canceling... without emailing back and fourth at least 3 times. Review collected by and hosted on G2.com.

It stops me from having to log into 5 different apps just to check my messages or make sure a post goes out and everything related to my clients is housed in one calendar so we never have to guess what is being sent and when. Via "listening"... I also dont have to wait until a client forwards me a screen shot of an article/magazine/etc about our brand. Review collected by and hosted on G2.com.

{"Only issue that i have is sometime the invoice number glitches, and you have to open the number options between each number. The invoice number every time i have to type a number on the app, it make you change from keyboard to number pad between each and every number.","I sometimes don't like that the whole store keeps seeing the sale while I'm working with the client.","I also don't like people seeing my whole conversation with the client, it can get personal sometimes.","The app/payment can be down so we can't accept payments on the app; I have to log in to the web instead.","Onboarding was hectic — newer people and older people that aren't tech savvy were having a hard time. It was simple just annoying for me.","Unfortunately our Birdeye isn't connected to our CRM.","Visibility/permission controls are limited: once something is assigned to someone it becomes available to the whole store, and there's no easy way to set work days/hours or reset visibility when someone leaves."} Review collected by and hosted on G2.com.

The biggest thing for me is remote payment taking, hands down. I can collect payments securely anytime, anywhere, even when our power goes out and the CC machine won't work. Clients can reach me without my personal cell number, and someone can jump in while I'm off or on vacation. Review collected by and hosted on G2.com.

I find the Semrush apps marketplace a bit underwhelming. There are many tools, but they are spread across different subscriptions., It's hard to keep track of everything., If you wanna get AI rankings, you have to buy different subscription. Review collected by and hosted on G2.com.

I use Semrush to track our rankings, authority score, and see how our pages are performing. The biggest thing is it generates data so fast, instead of doing analysis by hand one by one across Google Analytics and Search Console. It's my third tool that closes the loop. Review collected by and hosted on G2.com.

It does take a little time to understand what feature is what but I would say you wouldn’t have to be tech savvy at all to use the app it is beginner friendly once you figure out what is what. Review collected by and hosted on G2.com.

Solves the issue of jumping between apps to get into my DM/messages so a lot of time will be saved by being able to see them all at once. Great to be able to send automated messages and also the option to schedule posts instead of having to post in live time is great especially on business accounts that need I need to be posting to regularly. Review collected by and hosted on G2.com.

I wish there were less of a learning curve with the reporting tools (although they're definitely robust, so it's not all bad). And the email editor can be a bit frustrating to work with - for example, when I paste in copy that I wrote in a document, more often than not the formatting gets messed up. Review collected by and hosted on G2.com.

It's bringing our customer data into one place and thus giving us visibility into the impact of our marketing activities, which helps us refine our strategy. It's also saving us a lot of time and bandwidth by allowing us to create automations. Review collected by and hosted on G2.com.

I wish Zoho Social had a simple AI that can alter all the restrictions, like photo sizes for Instagram and TikTok, and automate editing and posting. An AI could also handle copywriting modifications, like adjusting text to meet character limits for different platforms. Review collected by and hosted on G2.com.

Zoho Social solves a lot of my problems like simultaneously posting on various media platforms and scheduling posts. It saves me from constantly being on my computer by automatically posting on all scheduled platforms. Review collected by and hosted on G2.com.

One area that could be improved is LinkedIn publishing. When scheduling shares of other LinkedIn posts, the preview does not appear correctly, so we often have to publish them manually instead. It would also be very helpful to have the option to select a custom thumbnail or preview image for videos before publishing.

Another limitation is the cap on the number of posts included in the plan. For teams managing several brands or accounts, this limit can be restrictive and may require additional planning or upgrades.

These limitations add extra manual steps and reduce some of the time savings that Planable otherwise provides. Review collected by and hosted on G2.com.

Planable helps us reduce scheduling errors and improve the overall reliability of our social media publishing process. Before using the platform, we experienced more frequent mistakes related to publication dates, content versions, and final approvals.

Its clear interface and centralized workflow make it easier for our team and clients to review, comment on, and approve content in one place. As a result, the time we spend managing approvals has been significantly reduced.

This has improved our operational efficiency, minimized rework, and allowed the team to dedicate more time to strategy and content quality. From an ROI perspective, the platform saves us valuable working hours while making the publishing process more organized, accurate, and dependable. Review collected by and hosted on G2.com.

The only slight question I have, is the ability to use it to the fullest given that I am not a computer savvy person. I am sure I will figure it out in time, and if not, they have a top notch support team to help me. Can we really say this is a dislike, I think not. Review collected by and hosted on G2.com.

With the ability to us AI, the prompts are straight forward and the articles are very professionally, yet very readable. Review collected by and hosted on G2.com.

I like everything about it. But something like a tweetdeck of every social media platforms is my dream on such an app. Review collected by and hosted on G2.com.

It helps me plan the social media marketing plan smoothly, and with a clear mind. It helps me schedule the social media posts according to best times available. It helps me with hashtags, some of the wording, and even images to share with the help of AI. Review collected by and hosted on G2.com.

A major drawback is the lack of support for trending audio/music within the tool, which often forces us into manual workarounds. Additionally, whenever clients want to publish content themselves natively, it completely breaks the approval workflow. Review collected by and hosted on G2.com.

Kontentino solves our biggest agency bottleneck: the chaotic client approval process and disorganized scheduling. It allows us to plan and schedule all content far in advance, ensuring consistency for our brands and peace of mind for our team.

By keeping all internal drafts, feedback, and client tweaks directly inside the platform, it completely eliminates the need for endless internal alignment meetings or messy email chains. Clients see exact post previews and approve them with a single click. Ultimately, Kontentino has cut our approval time in half, streamlined our internal workflow, and allowed us to scale our agency efficiently. Review collected by and hosted on G2.com.

My only 1 issue, which was resolved, was that I had a hard time connecting one of my business's FB account to the Synup dashboard, as if the software couldn't recognize multiple businesses connected to the FB admin. Was a bit buggy but customer support has been helpful in resolving it. Review collected by and hosted on G2.com.

I wanted to ensure directory listings were created & managed across all platforms Review collected by and hosted on G2.com.

I wish there were more integrations. There seems to be a lot of that for other service industries. We're in the landscaping and lawn care industry and the only two real native integrations we have are with Jobber and Quickbooks. We can use Zapier to connect it to whatever we need, but most lawn care and landscaping CRMs don't even have webhook capabilities which makes NiceJob harder to use in this industry if Quickbooks or Jobber isn't being used. Review collected by and hosted on G2.com.

NiceJob helps us productize and deliver an local SEO service that is usually left up to the client which is getting reviews. We can consult with our clients every day on the fact they should be asking for reviews, but when we have something tangible we can implement and connect to their systems so we don't need to do the consulting, it makes it that much easier for us to help them help themselves. Review collected by and hosted on G2.com.

Esemdee is an end-to-end social media management solution. No issue faced using this tool for our business. Review collected by and hosted on G2.com.

Best Social media tool to manage multiple social channels online. Quickly generate performance reports for our social campaign. Review collected by and hosted on G2.com.

Esemdee is the most advanced Social Media management and scheduling tool. This SaaS based software allows companies to manage their social media accounts in a very easy way, schedule their posts for the upcoming day, receive analytics reports on their social media performance across all of their platforms and save time. You'll never have to worry about missing a post again! Review collected by and hosted on G2.com.

I do not have any major dislikes. Cloud Campaign has been a strong platform for both agency and freelance social media management. The only areas I would love to see continue evolving are deeper reporting customization, more AI-assisted content tools, and expanded client-facing options. Overall, these are more “wish list” items than true complaints. Review collected by and hosted on G2.com.

Cloud Campaign solves one of the biggest problems in social media management: keeping content, approvals, scheduling, and client communication organized in one place.

As someone who has used the platform in an agency setting and now as a freelancer managing social media for a commercial construction company, it helps me stay ahead of content deadlines, maintain a consistent posting schedule, and reduce the back-and-forth that often comes with approvals and revisions.

The biggest benefit is efficiency. Cloud Campaign gives me a centralized workflow for planning, scheduling, and managing content across platforms, which saves time and helps me deliver a more professional, reliable social media experience. It allows me to focus less on chasing assets and managing chaos, and more on strategy, messaging, and creating content that supports the client’s business goals. Review collected by and hosted on G2.com.

If you’re new to it, learning how to use all the features may take some time.

Some users might find it hard to fully customize posts or campaigns the way they want.

The cost can be high for small businesses or teams with a tight budget. Review collected by and hosted on G2.com.

Social HorsePower solves the problem of getting your whole team involved in sharing your business’s social media posts. Normally, only one person or a small group handles social media, which can limit your reach. It’s also hard to keep everyone on the same page and make sure posts go out on time. Review collected by and hosted on G2.com.

The automatic posting feature occasionally malfunctions, though it usually works without any issues on the second attempt. Overall we are very satisfied with the tool. Review collected by and hosted on G2.com.

Zoomsphere helps me with my daily tasks, with long term delivery of our marketing plan and also with cooperation with my colleagues and our main social media agency. It makes our work much easier, it is innovative, simple, yet thoughtout solution. Review collected by and hosted on G2.com.

there is really nothing that i dislike about it Review collected by and hosted on G2.com.

Don't be afraid to ask questions. Review collected by and hosted on G2.com.

they have helped alot with our fb, and they explained the small commercials and things like that we can use Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I am able to quickly schedule and get approval on posts without doing one for each store, making it easier to manage content for multiple locations. Review collected by and hosted on G2.com.