# Digital Air Strike Reviews **Vendor:** Digital Air Strike **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 50 ## About Digital Air Strike Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. Our team of experts optimizes all software and services to ensure you get the results you want. ## Digital Air Strike Reviews ### 1. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany T. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Digital Air Strike?** They are very quick on their response time **What do you dislike about Digital Air Strike?** there is really nothing that i dislike about it **Recommendations to others considering Digital Air Strike:** Don't be afraid to ask questions. **What problems is Digital Air Strike solving and how is that benefiting you?** they have helped alot with our fb, and they explained the small commercials and things like that we can use ### 2. A Solid Choice for Rep Management **Rating:** 4.0/5.0 stars **Reviewed by:** Andi S. | Website Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Quick response time to reviews though the notifications for reviews are a little slow. Some of the responses feel a bit "canned" or " robotic," I suppose you could say. It would be nice if they'd loosen up a bit and try to feel more human. **What do you dislike about Digital Air Strike?** No real "rep," It feels like we get shuffled around a bit, and there's no real point of contact. Some additional features are included with your subscription, but it's nothing special, and it feels more like filler to encourage you to use them over another vendor. **Recommendations to others considering Digital Air Strike:** Just be sure you understand your package and what you're getting. Other packages offer more, but we did not feel they are competitively priced with other vendors that we use for some of our different locations. **What problems is Digital Air Strike solving and how is that benefiting you?** We're able to get reviews managed quickly and efficiently across multiple platforms without having to manage them ourselves and for a low price. Review responses are timely, and generally, we don't have any issues with the people responding. ### 3. Modern Automotive Network is a HUGE fan of Digital Airstirke and their whole team. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua Elizabeth M. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** DAS has impeccable attention to detail and are always quick to react when we need them. **What do you dislike about Digital Air Strike?** Honestly, I have no complaints with DAS other than that they are so far away. :) **Recommendations to others considering Digital Air Strike:** DAS has a wonderful suite of products. I recommend starting with one and adding on from there. **What problems is Digital Air Strike solving and how is that benefiting you?** We use DAS as a backup for reputation management at all of our stores. Being one social media manager over 16 rooftops, the safety net they provide is invaluable. ### 4. Digital Air Strike hits the target hard and fast, straight to the point. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Digital Air Strike?** It's not easy marketing to an audience and keeping everything juggled in this day and age. With different social media platforms, websites, and other storefronts it's sometimes overwhelming to keep it all straight. Digital Air Strike's teams give us the room to breathe and take care of the little things so that we can focus on our customers first and foremost. **What do you dislike about Digital Air Strike?** There isn't much to dislike, though with every company there is always ways that they can improve. At the moment if they could streamline their available packages, it can be a little daunting the number of packages that are available to use and what is offered, and how they overlap. **What problems is Digital Air Strike solving and how is that benefiting you?** How to digitally market to a larger audience, we are a business that has stuck with doing things the old-fashioned way for a while. With Digital Air STrike's help, we are starting to broaden our horizons, so to speak, into the digital airwaves where we can reach more people. It has given us the benefit of figuring out our place in digital marketing, while we supply them our needs and they help to develop and bring the goals to fruition. We are still learning ,but thus far problems and fires are put out everyday. ### 5. Your mileage may vary **Rating:** 2.5/5.0 stars **Reviewed by:** Mitchell W. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Digital Air Strike?** The idea of the products we used were good, just simple reputation management with some extra bonuses to increase review numbers. All good in theory. Affordable, too. **What do you dislike about Digital Air Strike?** They just didn't work for us, unfortunately. Reputation management was unnecessary as we were already getting review notifications and we respond to most reviews on our own already. The review surge thing didn't get us a substantial increase in reviews, either. Sometimes I'd get email notifications about new reviews using the surge link, but when I'd check the back end to see when a surge request was sent, things didn't line up at all. the facebook posting did nothing us for on social media. just basic, boring, corporate looking stuff. maybe you want that, but maybe 30 people saw each post , and just didn't do anything. Our account manager must've changed every month, don't know if people get reassigned there a lot or turnover, but each month I'd get emails from a different person and it was confusing. Their products didn't do anything for us, but maybe we were just the exception as a smaller dealer in a small town might not have worked for us. **What problems is Digital Air Strike solving and how is that benefiting you?** We didn't really solve anything. We wanted to get more reviews and that went mostly unrealized. ### 6. Digital Air Strike is a Forward Thinking Company that offers a variety of products. **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Great Customer service, they are always available to help and went above and beyond during the pandemic. Also they are always looking to stay on top of the latest technologies and keep us informed of new technologies that they hear of. The tool has always been problem free for us and has a pretty simple integration and we have never been turned down for any customer changes we wanted to make. The dashboards are easy to operate for me and my team. The price point is helpful as well, they didnt price themselves out of the market. Their sales department is persistent, but i can appreciate that. In our positions it's easy to push off another vendor trying to sell us something but i really did and continue to find value in the products they offer. **What do you dislike about Digital Air Strike?** There is a ton of great competitors out there who all offer some different features in their products. To start the reputation management is an easy choice the value is absolutely there. We weigh our options regularly and for the value we keep choosing Digital Airstrike in the end. **Recommendations to others considering Digital Air Strike:** It's always best to do you due diligence and see what is offered in the market, for us Digital Airstrike has continued to fit the bill. **What problems is Digital Air Strike solving and how is that benefiting you?** Managed Chat, gives us the ability to handle and direct many chats at the same time weather it be for the sales department or the service department. The Reputation Management part is allowing us to respond Quickly to reviews and alert us of any potential issues they may arise, and allows us to leave responses to all of our reviews. **Official Response from Digital Air Strike:** > Kenneth, Thanks for the great review and for your partnership. We're so glad you're having success with our solutions and know we are always looking for more ways to help our clients succeed. ### 7. Great Support Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Chip D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Absolutely some of the best people you will ever work with. Dedicated to making sure your team is utilizing the platform to the fullest. Great product, easy to navigate and the support you need to be successful. **What do you dislike about Digital Air Strike?** Nothing not to like. I guess if it were free it would be awesome but that's not the way business works:-) **Recommendations to others considering Digital Air Strike:** If you want a quality product with great support staff this is the company to use. **What problems is Digital Air Strike solving and how is that benefiting you?** Ability to get our salespeople more reviews with the least amount of effort. Reviews matter to customers. Your reviews are more important than screaming at the top of your lungs you have great deals. People want to be treated well and if you have your fans telling others how well you treated them you will see more customers. **Official Response from Digital Air Strike:** > Chip, Wow! Thanks for the great compliments for our team and technology. We appreciate your endorsement and your partnership. We agree. Reviews matter. Glad our technology is making it easier for your 5-star team to get the 5-star reviews they deserve! Thanks again! ### 8. Use Innovative Technology to Boost Car Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Erika M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Digital Air Strike?** The team members are DAS know their products and what tools would best help your business. They are constantly creating new programs to help your dealership stay relevant. Their teams will listen to the needs of your store(s) and make recommendations based on those needs. **What do you dislike about Digital Air Strike?** Them not being local or even regional. So, they don't know specifically about our consumers. **Recommendations to others considering Digital Air Strike:** If you are looking to change things up, or maybe are already spending money in digital and need a new vendor - DAS will help guide you to the products you need to be successful. The reporting is great - you can see how many vehicles they helped sell - and their team members are eager to help you succeed. **What problems is Digital Air Strike solving and how is that benefiting you?** New ways to get inventory in front of customers. ### 9. Excellent Tool for Automotive Communication & Future Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Co-Founder and Co-Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** The access on my phone is simple. The tool keeps the information flowing between customer and dealership, and the ability to work with the DAS team is great. I do appreciate the readiness and easy access for support. DAS has about every option possible, its affordable, and its useful! Highly recommend DAS to other dealerships. **What do you dislike about Digital Air Strike?** At times I can't immediately resolve an issue, but I understand why the delay. We appreciate the transparency, and again easy access to a support person. Not a voice mail. Very responsive, just can't always fix a problem because there are steps involved. **Recommendations to others considering Digital Air Strike:** Yes I recommend DAS. **What problems is Digital Air Strike solving and how is that benefiting you?** Communicating with customers is key. Resolving complaints and access to Google, and other internet companies that you would have to have a direct number for. DAS does handle it. **Official Response from Digital Air Strike:** > Chris, Thanks for taking time to give DAS such an awesome review. We're glad the DAS Mobile App is helping you monitor customer surveys and reviews and that our team is always available to help. Our clients are our top priority. Thanks again for the great review! ### 10. More than just reputation management **Rating:** 4.5/5.0 stars **Reviewed by:** Greg K. | Internet Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Digital Air Strike?** The no hands on, set it and forget it, approach made possible by the DAS team and their producsts. Obviously we need to keep an eye on things but compared to previous vendors, our involvment is minimal which is extremely benefical for busy dealers. We are now demoing their Response Logix and price quoting tool, hoping for the same results. **What do you dislike about Digital Air Strike?** The bundling of packages, I would prefer if they allowed more a la carte options **What problems is Digital Air Strike solving and how is that benefiting you?** Full social media engagement and reputation management. ### 11. Good tools, configuration options, and automation **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | Director of Marketing & eCommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Digital Air Strike?** Configurable chat bot and automation tools for lead responses, along with dashboards to track status and results. **What do you dislike about Digital Air Strike?** Integration and automation with various platforms can sometimes be tricky, and because of the nature of the number of tools and platforms we use it can a while to perfectly configure the tools **What problems is Digital Air Strike solving and how is that benefiting you?** Automation of repetitive tasks which frees up sales people to handle more pressing issues. ### 12. Media Content Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** The DAS team is quick to respond, no matter the problem they have someone at the ready with a resolution for us. **What do you dislike about Digital Air Strike?** I wish they were closer so we could meet in person every now and then! **Recommendations to others considering Digital Air Strike:** We were able to consolidate services which made an amazing difference for our time management. One call and everything is updated. Google, FB, Twitter, Insta, our Chat Response, and more. If you're using multiple third-party providers to manage 10+ websites and social accounts you'll see the difference instantly! They have our national branding covered so now I'm free to produce quality local content that adds to our message within the community. **What problems is Digital Air Strike solving and how is that benefiting you?** From Chat Response to review management I am able to walk away from the computer and not worry about what's happening online. DAS has the dealership covered 24/7 so I don't have to! **Official Response from Digital Air Strike:** > Tracy, We appreciate your partnership and the great review! So glad we making a difference for your business and giving you time back in your day. That's our goal along with always being available to help our clients. Thanks so much for your review! ### 13. It's like having your own staff which comes already trained and does everything right. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Digital Air Strike?** The communication with our account manager. I feel Ondra Witherspoon genuinely cares about my dealership as it were her own. **What do you dislike about Digital Air Strike?** I wish they had more products to cover other facets of day to day business. **What problems is Digital Air Strike solving and how is that benefiting you?** Fast and informationally robust responses to online inquiries. As we all know - he who answers "first" wins. With Digital Airstrike, "first" also happens to be "best". Getting the right information and opening a dialogue with online shoppers is key an Digital Airstrike checks every box. ### 14. 5 star coordinator in action. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Digital Air Strike?** The personal touch for each review. Helps with follow up calls and retention. **What do you dislike about Digital Air Strike?** Every so often a reply to a review may take more than a day to be done **Recommendations to others considering Digital Air Strike:** Take the time to create a plan with your client advocate. They are there to assist and make the process smoother for you and your customers. **What problems is Digital Air Strike solving and how is that benefiting you?** Quickly addressing a unhappy customer allows for correcting issues and updating reviews ### 15. Always helpful having a good working relationship with your rep! **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Digital Air Strike?** I think it's the set it and forget it aspect. I don't have to worry about things being messed up. If I do have an issue, Richard is a text message away from getting it fixed. **What do you dislike about Digital Air Strike?** I honestly have no complaints with anything. **What problems is Digital Air Strike solving and how is that benefiting you?** We often have email leads come in at all hours of the night. I don't have to worry about killing GMs timer. I create videos for incentives monthly to keep customers in-the-know. ### 16. Tremendous Products & People! **Rating:** 4.5/5.0 stars **Reviewed by:** Don E. | Director of Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** I like the people the best -- they go out of their way to make sure your satisfied, and that their products work for your situation! Our rep. is outstanding -- personable, knowledgeable and enthusiastic. Can't ask for much more than that! **What do you dislike about Digital Air Strike?** The prices are overall OK, but I would hope for them to be a bit more competitive for some of their products. **What problems is Digital Air Strike solving and how is that benefiting you?** Regular, engaging social media content and overall a big help with our reputation management as well. ### 17. High Reliable and Well Rounded Company **Rating:** 5.0/5.0 stars **Reviewed by:** Don S. | VP of eCommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Digital Air Strike?** The support from their team is key to my companies success. **What do you dislike about Digital Air Strike?** Nothing to dislike about them. The team helps pivot to our business needs. **What problems is Digital Air Strike solving and how is that benefiting you?** Company branding, lead conversion, engagement and much more ### 18. Have been using Digital Airstrike for over 5-years - wouldn't sail the internet waves without them! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** The team at DAS is friendly, helpful and personable. But most importantly, they are quick to respond to our positive reviews and follow the rules I have in place for negative reviews. I started using them back in 2013 and think of them as my digital watchdog, patrolling the internet to safeguard my company's reputation. **What do you dislike about Digital Air Strike?** They have a 3-day review response rule, to me that seems too long. I've been fortunate and more often than not our reps will answer sooner. Nowadays it seems a 24-hour response requirement is more fitting. **What problems is Digital Air Strike solving and how is that benefiting you?** No problems at the moment and truly can't think of anything major in the seven years we've all been working together! :D ### 19. Wish we had DAS sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** I could not do my job without my DAS team as they are always quick to respond and assist. Majority of the time they anticipate our needs before hand. Thanks Mickie and Mel!!! **What do you dislike about Digital Air Strike?** No complaints, only wish we had them sooner! **Recommendations to others considering Digital Air Strike:** Essential to any business with survey guidelines. **What problems is Digital Air Strike solving and how is that benefiting you?** Streamlined our social media and improved our review response time. Also has assisted with raising our scores with their preliminary survey. ### 20. Digital AirStrike Does Good Work **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew P. | Digital Operations & Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Digital Air Strike?** Their support and tiered approach lets you get benefit, no matter the budget. **What do you dislike about Digital Air Strike?** They are a little light on communication, which makes you forget all they are doing if you aren't careful. **Recommendations to others considering Digital Air Strike:** Push for the support and representation the tool is good but better when they are helping **What problems is Digital Air Strike solving and how is that benefiting you?** Reviews, both getting and responding to them. ### 21. Digital Air Strike has taken great care of our dealership. Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Digital Air Strike?** They have great processes in place that make it very easy to use. **What do you dislike about Digital Air Strike?** I really can't come up with anything. We have used them for around 5 years now and they make it easy to keep it going. **Recommendations to others considering Digital Air Strike:** Trust me, you will be happy. **What problems is Digital Air Strike solving and how is that benefiting you?** We get so many surveys, it is almost impossible to keep up with them all. ### 22. DAS has the BEST customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Carly B. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Digital Air Strike?** Anybody I've worked with is so kind and attentive to my needs. The reporting is top notch and they keep me in the loop of everything. **What do you dislike about Digital Air Strike?** I really can't think of anything I dislike about DAS. **Recommendations to others considering Digital Air Strike:** do it **What problems is Digital Air Strike solving and how is that benefiting you?** The Reputation Management program keeps a positive flow going throughout the work day Their responding to my reviews makes my life 10x easier. ### 23. Great Company that provides digital tools I need to stay competative and increase quality leads. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris R. | General Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Digital Air Strike?** Solutions that fill holes in my traditional marketing and provide high quality leads. **What do you dislike about Digital Air Strike?** They are a good company to work with. No issues at this time. **What problems is Digital Air Strike solving and how is that benefiting you?** Leads generation. Lead response. Looking to add more tools to make my response time efficient and they have a great customer text program we are excited to start. ### 24. My DAS team is responsive, proactive, and so accommodating! They always go above and beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** They are forward thinking and act fast!! **What do you dislike about Digital Air Strike?** I wish our creative content used across social was personal to the store. **Recommendations to others considering Digital Air Strike:** Be open to their ideas, bring them new ideas, and collaborate as ONE team! We all win together. **What problems is Digital Air Strike solving and how is that benefiting you?** Our engagement is up and we have found ways to gather personal and meaningful content as a collaborative team ### 25. DeSoto Auto Sales Review for Digital Airstrike **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter J. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Digital Air Strike?** DAS responds to customers questions and comments on social media **What do you dislike about Digital Air Strike?** Nothing so far! They have been extremely helpful with social media **What problems is Digital Air Strike solving and how is that benefiting you?** We no longer have to spend as much time answering and monitoring social media ### 26. Best customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Digital Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** DAS offer great technology solutions backed by the best customer service I’ve experienced in the the industry. **What do you dislike about Digital Air Strike?** Not much they do a great job all around. **Recommendations to others considering Digital Air Strike:** Go for it! **What problems is Digital Air Strike solving and how is that benefiting you?** We’re enabled to be notified and immediately engage with customers on social media. We’ve seen more engagement with customers online, increased customer retention and conversion. ### 27. Quality Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Digital Air Strike?** The daily updates on positive and negative survey's is very helpful. In the case of negative survey's, it gives me an opportunity to make things right with the customer. I also appreciate the open communication from all the team members at Digital Air Strike. **What do you dislike about Digital Air Strike?** Honestly, there is nothing that I can think of that I dislike. **What problems is Digital Air Strike solving and how is that benefiting you?** I am able to quickly identify unhappy customers and get to the bottom of why they are unhappy. I been able to save several customers because of Digital Air Strike. ### 28. Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Vernon A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Digital Air Strike?** My account manager Ondra makes sure my online reputation is looking good. **What do you dislike about Digital Air Strike?** I think there are too many packages to choose from **What problems is Digital Air Strike solving and how is that benefiting you?** This day and time with the internet. You got to make sure your digital reputation is looking, and DAS helps with that. ### 29. Great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Catheren A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Digital Air Strike?** Brandon ad his team are very quick to respond and react to our questions, even with the time difference. **What do you dislike about Digital Air Strike?** Lots of sales calls that I don't necessarily need to be on. **What problems is Digital Air Strike solving and how is that benefiting you?** Social Media, Google My Business, Reputation management ### 30. Assistant Manger BDC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** The constant checking for reviews and letting us know quickly also the weekly reports which we use to verify review data for our Customer First award **What do you dislike about Digital Air Strike?** The weekly report is a bit to condensed. Would prefer a little bit more breakdown of statisics **What problems is Digital Air Strike solving and how is that benefiting you?** When there is a negative review we are able to address it quickly and formulate a solution. It lets us know what are customers think of our sales and service and where we can make improvements ### 31. Customer Experience/Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tony S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Digital Air Strike?** We use multiple products and they all work very well. **What do you dislike about Digital Air Strike?** Honestly there is nothing I dislike and have been a DAS customer for several years **Recommendations to others considering Digital Air Strike:** I hesitated for several months before pulling the trigger to partner with them. I would strongly recommend their services **What problems is Digital Air Strike solving and how is that benefiting you?** I manage 4 stores and the rep man product is very affordable and works well. We also utilize the VDP power social and our ROI speaks for itself. ### 32. Digital Airstrike is a great company to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** I am most impressed with their reputation management product. **What do you dislike about Digital Air Strike?** The Facebook VDP doesn't turn into leads...if you could find away to turn that into actual leads that would be awesome. **Recommendations to others considering Digital Air Strike:** Their reputation management product is great! I have used others and this is by far the best so far. **What problems is Digital Air Strike solving and how is that benefiting you?** Responses to reviews and targeting shoppers on Facebook. It's just good practice to respond to your reviews, astatically it shows we are listening. ### 33. Excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Timely review responses and my account manager is excellent. **What do you dislike about Digital Air Strike?** Pushing different products to purchase that DAS offers. I am fine with receiving the information but I do not want that to be the main focus of calling to check on the dealer. **Recommendations to others considering Digital Air Strike:** Digital Air Strike really does it all. Find a reputation company that handles all reviews and generates ones as well. **What problems is Digital Air Strike solving and how is that benefiting you?** Review responses and generating more reviews. ### 34. Trusted partner for more than 8 years **Rating:** 5.0/5.0 stars **Reviewed by:** Robert E. | Advertising / Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Digital Air Strike?** Customer support is excellent. Bar None. **What do you dislike about Digital Air Strike?** There is nothing to dislike, Products are always innovative and on the forefront of technology. **What problems is Digital Air Strike solving and how is that benefiting you?** Social media management and auto-response. ### 35. Delivered as promised. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Digital Air Strike?** Custom responses to reviews instead of copied. **What do you dislike about Digital Air Strike?** So far, not much to dislike. They communicate well. **What problems is Digital Air Strike solving and how is that benefiting you?** I don’t have any issues with them so far. ### 36. Nov 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Digital Air Strike?** The follow-up email design is eye catching. **What do you dislike about Digital Air Strike?** I don't care for the size of the chatbox I wish it was smaller. **What problems is Digital Air Strike solving and how is that benefiting you?** Timely prospect follow-up. ### 37. Impressed with DAS **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Executive Marketing Director, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** Fast service. Best quality I have seen from any competitors. **What do you dislike about Digital Air Strike?** Which they had more services like facebook and email! **Recommendations to others considering Digital Air Strike:** they are the best quality out there! **What problems is Digital Air Strike solving and how is that benefiting you?** helping with reputation and engagement ### 38. DAS has great products but even better staff!!! Very helpful and always upbeat and positive!! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Digital Air Strike?** The positive attitude and upbeat mentality of all staff members is what keeps me coming back. **What do you dislike about Digital Air Strike?** There is not really any aspect of DAS that I have experienced that I am not happy with. **What problems is Digital Air Strike solving and how is that benefiting you?** We use DAS for primarily reputation management and responses currently, I am very happy with them, I am currently exploring more products with them. ### 39. All things Digital! **Rating:** 5.0/5.0 stars **Reviewed by:** Kala B. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Digital Air Strike?** I love their hands on approach to all things DM related. **What do you dislike about Digital Air Strike?** I have never had a negative experience since being in contact with DAS! **Recommendations to others considering Digital Air Strike:** DAS is great for reputation management! You won't be disappointed with their services! **What problems is Digital Air Strike solving and how is that benefiting you?** Digital Airstrike has been great at helping us with our online business reputation and review response! ### 40. Prompt customer service, but lacking consistency. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** The customer service is readily available and helpful. **What do you dislike about Digital Air Strike?** For reputation management, I had to inform DAS twice that they were not responding to reviews. I was notified that they were having employee issues. Facebook posts also receive very little engagement. **What problems is Digital Air Strike solving and how is that benefiting you?** It saves time day to day by responding to reviews and posting organically on Facebook. ### 41. The experience with Digital Air Strike is always easy, straight forward and super helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** lexi m. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Digital Air Strike?** Employees are always reachable and quick to respond **What do you dislike about Digital Air Strike?** Maybe some more regular calls to see progress being made with DAS's efforts **Recommendations to others considering Digital Air Strike:** Keep track of progress being made- DAS sends analytics each month, watch and note the results/how they are changing **What problems is Digital Air Strike solving and how is that benefiting you?** Benefits are promoting our brand more on Facebook, getting more awareness for current promotions/specials ### 42. Our Long term relationship has been good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Our dealership has been using Digital Air Strike's Reputation Management system for years. The response to our customer reviews has been quick and pertinent. I have never had to override or rewrite a single response. **What do you dislike about Digital Air Strike?** I have not experienced a downside using Digital Air Strike. It has been an efficient time saver for me **Recommendations to others considering Digital Air Strike:** I like the Reputation Responses **What problems is Digital Air Strike solving and how is that benefiting you?** Digital Air Strike keeps me up to date on our customer impressions. If I have a consumer problem, Air Strike informs me immediately and the problem is attended to. ### 43. Outstanding in their field. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Digital Air Strike?** They have great tools to help anyone do a great job with getting reviews. Great for boosting reputation. **What do you dislike about Digital Air Strike?** That it's not free. We like free in the country. But no, this is one I would recommend. **What problems is Digital Air Strike solving and how is that benefiting you?** Helps with reputation management and with Facebook posting. ### 44. They are on the forefront of Digital with solid customer service backing **Rating:** 5.0/5.0 stars **Reviewed by:** Tara S. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Digital Air Strike?** Always available when I need and bringing me new innovations. **What do you dislike about Digital Air Strike?** Maybe only the fact they are in a different time zone :) **Recommendations to others considering Digital Air Strike:** Give them a look if you haven't already **What problems is Digital Air Strike solving and how is that benefiting you?** Keeping our Digital Reputation top notch and has upped our Google rating ### 45. DAS **Rating:** 5.0/5.0 stars **Reviewed by:** Randy H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Digital Air Strike?** Nick has always been great to work with and answers all my questions fast. **What do you dislike about Digital Air Strike?** Nothing at all.They do areall good job.. **What problems is Digital Air Strike solving and how is that benefiting you?** Reputation management ist great with them.Any bad reviews we get a alert right away. ### 46. chris biro, gsm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** the graphs are easy to use and understand. any email gets a response from DAS **What do you dislike about Digital Air Strike?** not sure if there is anything I don't really like - **What problems is Digital Air Strike solving and how is that benefiting you?** I really use this primarily for monitoring our reviews. It is easier than global connect ### 47. Very helpful in renewing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Digital Air Strike?** How easy it is to send a review request to our customers, and follow revies. **What do you dislike about Digital Air Strike?** There isn't anything that I dislike about digital air strike. **What problems is Digital Air Strike solving and how is that benefiting you?** Answering our negative reviews before they go public. ### 48. Digital Air Strike has always made our advertising a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Digital Air Strike?** Great explanations and wonderful quick support. **What do you dislike about Digital Air Strike?** Nothing I have found so far. Everyone has been prompt and courteous. **What problems is Digital Air Strike solving and how is that benefiting you?** Expanding out name and getting to our customers in proper timely fashion. ### 49. Great communication with your clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Digital Air Strike?** Continuous follow up with your clients without burning out sales staff on completing tasks. **What do you dislike about Digital Air Strike?** I really cant think of anything that would be a negative. **Recommendations to others considering Digital Air Strike:** I would recommend taking a closer look if you haven't already **What problems is Digital Air Strike solving and how is that benefiting you?** Eliminates many e-mails that would have to be sent out by Sales staff freeing them up to do other types of follow up. ### 50. Good Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Digital Air Strike?** They have been a good partner and communicate very well. **What do you dislike about Digital Air Strike?** We really have had little problem with them . **What problems is Digital Air Strike solving and how is that benefiting you?** we have been more consistent with our reputation follow u.p ## Digital Air Strike Discussions - [What is Digital Air Strike used for?](https://www.g2.com/discussions/what-is-digital-air-strike-used-for) - [View Digital Air Strike pricing details and edition comparison](https://www.g2.com/products/digital-air-strike/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+12%3A43%3A19+-0500&secure%5Bsession_id%5D=dc4f2b55-037e-47d4-86cf-3b77a1270363&secure%5Btoken%5D=a8302ff86541abf8b7f7482bf126c7fd8db1afdefb7266eb2e49b76baced7294&format=llm_user) ## Digital Air Strike Features **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Digital Air Strike Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,025 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (3,930 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,944 reviews)