Products

Fast, simple and free online invoicing and billing

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Ideagen Quality Management eliminates bureaucracy and automates and streamlines your business processes for standards and regulatory compliance, safety management and risk management.

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

Ideagen Environmental, Health and Safety Management Software (formerly known as ProcessMAP) enables you to report incidents from anywhere, identify risks in real time and automate safety processes across your organization. Protect your employees, customers, and the environment with 14+ modules including: Safety management; Incident management; Environment management; Audit & inspection management; Activity & event management; Industrial Hygiene; Occupational Health; and Mobile EHS.

Easier and more secure than simple email or simple file sharing solutions, Ideagen Huddle offers a flexible and secure solution for tracking, collaborating on and managing your complete document process within highly regulated industries.

Ideagen Mail Manager is your email management solution for Outlook, enabling project and client-based organisations take back control of their email. Allowing you to find any project or client email in seconds to speed up the dispute resolution process, ensure your email filing processes are followed for regulatory compliance and total control over project correspondence.

Ideagen Quality Control enables organizations to manage quality inspection and process management tasks involved in bringing new products to market. Used by manufacturers of all sizes and industries to streamline their processes, remove variation and mistake-proof important and complex tasks.

Ideagen Internal Audit (formerly known as Pentana Audit) is intuitive software that connects everyone and everything in your audit universe. Over 10,000 auditors use it every day to deliver real-time assurance, with total oversight and control over internal audit activity. They work to a higher standard with a modern SaaS platform, fully integrated data, and faster automation.

the #1 safety system for people who use, hire & sell machinery

Health and Safety Learning Management System. E-learning courses designed to help employers meet legal regulations and keep their staff healthy, happy and protected at work.

Ideagen Audit Analytics is the only insights database for the audit industry. It is a rich source of data for audit firms and consultants who want to grow their business, policy developers, and academic researchers. Over 450 institutions and thousands of professionals use it every day for expert and actionable insights.

Ideagen Please Review is a proven, cost-effective solution for the document review, redaction and co-authoring process. Enabling document owners to spend less time on chasing contributions, collating feedback and documenting changes. Ultimately accelerating timelines by up to 65% and delivering more time to focus on the quality of the review.

Ideagen Policy Logic is a comprehensive SaaS solution designed to assist organizations in highly regulated industries with their Governance, Risk, and Compliance (GRC obligations. By integrating policy management, staff training, risk management, and reporting into a unified platform, Ideagen CompliSpace simplifies complex compliance processes, enabling businesses to focus on their core operations. The platform is particularly beneficial for sectors such as education, aged care, home care, not-f

InPhase is the all-in-one, self-service enterprise performance management platform.

Ideagen Risk Management (formerly known as Pentana Risk) delivers a full strategic view of enterprise risk and its effect on performance. It helps organizations to understand their risk exposure and respond in an agile way to opportunities and threats. Risk teams can report faster and with more accuracy thanks to live data dashboards, automated workflows, and centralized enterprise risk data.

HivePress - is a free WordPress plugin for building directories, classified ads websites and marketplaces without any coding knowledge. Whether it's a business directory, job board, freelance marketplace or basically any listing website- HivePress has got your covered.

Ideagen Op Central is an AI powered operations, training & compliance management software platform for franchises and multi-site organisations. Our platform assists with managing standard operating procedures, training, audits, actions, communications and incident reporting.

Ideagen Disclose is an automated accounts disclosure checklist tool that cuts the risk of non-compliance. It gives accountants and auditors a more efficient way to tailor, review, and approve financial and ESG disclosures. Users save time and produce more accurate statements because they only see the disclosures specific to their entity..

Streamline the complete policy and procedures management lifecycle with a full-featured App on your existing Office 365, SharePoint 2016 or SharePoint 2013 platforms. Incorporate industry best practices for document drafting, reviewing & redlining, approvals, publishing, roles-based central document repository access, attestations, renewals, search, reporting, real-time dashboards & much more with the intuitive policy management software. Customers include Fortune 500, large, mid-sized