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Ideagen Quality Control Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

User Insights

Average based on 117 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Ideagen Quality Control Reviews (117)

Reviews

Ideagen Quality Control Reviews (117)

4.4
117 reviews

What do users say?

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Pros & Cons

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DL
Darrell L.
NPI / PPAP Quality Engineer
Mid-Market (51-1000 emp.)
"Ideagen Quality Control: the GOOD, the BAD, and what should be BETTER"
3.5/5
What do you like best about Ideagen Quality Control?

This software has made completing AS9152 and PPAP dimensional reports exceptionally straightforward. The output is always tidy and well-organized, and making updates or changes is consistently simple. It has saved me a significant amount of time, especially when handling design record updates or comparing different parts and revisions. In my experience, it is far superior to Visual FAIR or Discus, both of which I have used in the past. I have been using ldeagen Quality Management (Inspection Xpert) regularly—often several times a month—since 2017, and I have truly appreciated the excellent customer support and the way new features have been introduced to address my changing requirements. I value the software so highly that I have actually persuaded four different companies to adopt it. In my view, it is currently the best software available for this particular purpose. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

One of my primary concerns with this software is the lack of significant updates over the past four years. The OCR component still has persistent bugs that are difficult to fix, and the OCR library itself remains quite limited in what it can do. Although updating the library appears technically feasible, there is a noticeable absence of guidance or support to help users through the process. Support for building or modifying Excel-based templates using tokens is also very limited. These factors together make deployment and implementation challenging. Since 2021, I have not seen any substantial improvements or meaningful new features added to the software. Furthermore, the recent move to a new business model that now charges for deployment or integration support is a major departure from my earlier experiences with the software, or from the way Jeff Cope managed things when the company was still based in Raleigh, NC. This all adds up to a more difficult time with integration during initial deployment. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for such a detailed and candid review, Darrell - and for being such a long-standing advocate of the software since 2017! It genuinely means a lot that you've recommended it to four different companies, and that it continues to be your go-to for AS9152 and PPAP dimensional reporting.

Your feedback on OCR limitations, Excel template support, and the pace of feature development is appreciated and has been noted.

Regarding the changes to deployment and integration support, we understand this represents a shift from your earlier experience. Your account manager would be best placed to walk you through the current support options and ensure you're getting the most from the software going forward.

Thank you again for your loyalty and honest perspective - it genuinely helps us improve.

Kind regards,

The Ideagen Team

JP
Jose P.
Quality Assurance Manager
Mid-Market (51-1000 emp.)
"Easy to Deploy, Adaptable, and Great Support"
5/5
What do you like best about Ideagen Quality Control?

What I like most about Ideagen Quality Control is its ease of use combined with how quickly it was able to adapt to our organization. We were able to configure and deploy it without extensive customization or disruption to existing workflows, making the transition smooth and practical. Ideagens's support was also great getting when we were getting this going. One standout feature has been the PDF comparison capability. Our engineering team finds this extremely valuable, as it allows for quick and reliable identification of changes between document revisions. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

The tolerance recognition is not always accurate. The issue is largely driven by the variability and quality of customer-supplied drawings, which includes inconsistent fonts, varying symbols, and misaligned or poorly formatted text. In these cases, the software may the process requires manual review or adjustment to ensure tolerances are input correctly.

That said, this challenge is closely tied to the quality of the source documentation rather than a fundamental issue with the platform itself. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for this wonderful review, Jose! It's great to hear that the deployment was smooth and that the team was well supported throughout the process. Knowing that PDF comparison has become such a valuable tool for your engineering team is exactly the kind of outcome we aim for.

Your observations about tolerance recognition are well noted. Drawing quality and formatting variability can certainly affect accuracy, and it's helpful that you've identified this as a source documentation factor. For any cases where manual adjustment is needed, your account manager can share best practices that help get the most reliable results from varied drawing types.

Great to know we're supporting your part-to-CAD comparison process and helping ensure documentation accuracy!

Kind regards,

The Ideagen Team

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
Originally submitted 6/11/2026
"User-Friendly and Useful for My Work"
4.5/5
What do you like best about Ideagen Quality Control?

User friendly. useful for the work I do. Which is first article inspection reports. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

certain areas of reports need editing after generated as data are sometimes not displayed on the relevant column. Such as part type and FAIR identifier. the data boxes aren't auto adjusted to fit the text in on form 3 Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Small-Business (50 or fewer emp.)
"Fair Software Makes Uploading Simple and Easy"
5/5
What do you like best about Ideagen Quality Control?

Fair software is very easy to use, and it’s simple to upload into the customer software. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

I wish the OCR were improved so it could read difficult text more accurately. Review collected by and hosted on G2.com.

MP
Michael P.
Quality Supervisor
Small-Business (50 or fewer emp.)
"Time-Saving Automation with Powerful OCR Features"
4/5
What do you like best about Ideagen Quality Control?

I appreciate how much easier it is to create documents and initial articles with this tool compared to my previous process. In the past, I had to manually input all the information into an Excel sheet and fill everything out by hand. Now, with Ideagen's OCR capabilities, much of that work is automated, which saves me a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

Lately, the software has become extremely buggy. It frequently inserts information into the comments even when I haven't added or requested it myself. Additionally, it often struggles to accurately recognize the characters displayed on the screen. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for your review, Michael! It's great to hear that the OCR automation has made such a difference to your workflow - moving away from manual Excel input is exactly the kind of time-saving we aim to deliver.

Regarding the unexpected content appearing in comments, we'd recommend raising a support ticket at https://help.ideagen.com/hc/en-gb/p/support so our team can investigate this properly. On the character recognition side, OCR performance can vary depending on drawing quality and type - modern CAD drawings typically process well, while older or hand-drawn documents can be more challenging. Our Luminate customer portal has detailed guides to help optimise results, and you can submit specific examples for assistance there too.

Kind regards,

The Ideagen Team

See how Ideagen Quality Control improved
Nahin Bahar C.
NC
Nahin Bahar C.
Senior Quality Engineer
Mid-Market (51-1000 emp.)
"Transforming Quality Management with Ideagen QC"
5/5
What do you like best about Ideagen Quality Control?

Ideagen Quality Control has been a game-changer for our team's quality management processes. The platform is incredibly intuitive, leading to a dramatic improvement in our efficiency, accuracy, and compliance.

The automated action tracking and centralized dashboard have streamlined our workflow, eliminating time-consuming manual tasks. We now have a single source of truth for all our quality data, which has not only reduced errors but also improved communication across departments. The peace of mind from having a reliable, auditable process is invaluable.

I highly recommend Ideagen Quality Control to any organization looking to elevate its quality management system. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

The initial setup required some careful planning, and there were a few minor learning curve challenges with the more advanced features. However, the benefits have far outweighed these initial hurdles. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for this wonderful feedback, Nahin! It's fantastic to hear that Ideagen Quality Control has transformed your quality management processes with improved efficiency, accuracy, and compliance. Having automated action tracking and a centralized dashboard as your single source of truth really does make a significant difference.

We appreciate your honesty about the initial setup and learning curve with advanced features. Our Ideagen Community has resources that can help teams navigate those more complex capabilities as they grow into the solution.

Kind regards,

The Ideagen Team

See how Ideagen Quality Control improved
Verified User in Defense & Space
UD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Multiple functions that simplify work"
4.5/5
What do you like best about Ideagen Quality Control?

The multiple functions that the software allows you to use. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

sometimes it is a bit slow and unfortunately does not have (at least our version) the automatic ballooning function Review collected by and hosted on G2.com.

ZT
ZHEN T.
QA/QE
Mid-Market (51-1000 emp.)
"Learn a Lot from James While Staying Up to Date on New Software"
5/5
What do you like best about Ideagen Quality Control?

We learn a lot from James and also update new software. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

may need export to excel and net inspect Review collected by and hosted on G2.com.

John B.
JB
John B.
QUALITY INSPECTOR
Mid-Market (51-1000 emp.)
"WORTH THE INVESTMENT"
5/5
What do you like best about Ideagen Quality Control?

The innovative features of their programs make them straightforward to implement and use. They integrate seamlessly into our workflow, which has helped improve our customer support efforts. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

We experienced minimal difficulty adapting our existing forms to align with the data requirements of their programs. The transition was straightforward and did not present significant challenges. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for this great feedback, John! It's fantastic to hear that the transition was smooth and that Ideagen Quality Control has integrated so seamlessly into your existing workflow.

Knowing that your forms and data now have that professional, polished appearance - and that it's making a difference to your customer support efforts - is exactly what we aim for. Great to have you on board!

Kind regards,

The Ideagen Team

Nikul S.
NS
Nikul S.
Tax Preparer
Small-Business (50 or fewer emp.)
"Reliable Quality Control Solution excellent service"
5/5
What do you like best about Ideagen Quality Control?

I've found Ideagen Quality Control to be a very reliable and well-structured tool for handling compliance and quality processes. Its reporting tools are incredibly detailed, which makes tracking issues efficient. The best part, though, is how seamlessly it integrates into regulated environments, really smoothing out the audit and documentation process. The interface feels a good, especially for new users. Simple, frequent tasks are faster as good to install and implement and agile software. Excellent customer service And although the platform is very capable, I would love to see more flexible customization options increase the frequency of use of the software daily use for our unique organizational processes. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Control?

My biggest complaints are about the user experience. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Quality Control

Thank you for your feedback, Nikul! It's great to hear that Ideagen Quality Control is supporting your compliance and quality processes effectively.

Kind regards,

The Ideagen Team

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

7%

Ideagen Quality Control Features
Monitoring
KPIs
Nonconformace
Sampling
Corrective and Preventive Actions (CAPA)
Data Capture
Checklists
Approvals
Scheduling