---
title: Ideagen Mail Manager Reviews
meta_title: 'Ideagen Mail Manager Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 137 reviews by the users' company size, role or industry
  to find out how Ideagen Mail Manager works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 137
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Ideagen Mail Manager Reviews
**Vendor:** Ideagen  
**Category:** [Email Management Software](https://www.g2.com/categories/email-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 137
## About Ideagen Mail Manager
Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you&#39;ll always be able to rely on an email in court, prove what&#39;s happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide.



## Ideagen Mail Manager Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Ideagen Mail Manager, making email categorization and management effortless. (21 reviews)
- Users commend the **responsive and knowledgeable customer support** of Ideagen Mail Manager, enhancing their implementation experience. (9 reviews)
- Users value the **easy organization of emails** by project, enhancing collaboration and quick access to project histories. (9 reviews)
- Users value the **efficient inbox management** offered by Ideagen Mail Manager, enhancing their email organization and productivity. (7 reviews)
- Users value the **setup ease** of Ideagen Mail Manager, which streamlines email organization and enhances productivity. (7 reviews)
- Users appreciate the **ease of implementation** with Ideagen Mail Manager, thanks to helpful support and user-friendly setup. (6 reviews)
- Users value the **collaboration features** of Ideagen Mail Manager, facilitating efficient communication across teams and projects. (5 reviews)
- Easy Integrations (5 reviews)
- Users value the **seamless team collaboration** enabled by Ideagen Mail Manager, enhancing email accessibility and compliance. (5 reviews)
- Robust Features (4 reviews)

**What users dislike:**

- Users face frequent **compatibility issues** with Ideagen Mail Manager, particularly after computer updates or with Outlook integration. (6 reviews)
- Users experience **poor customer support** , facing delays in responses and limited availability for troubleshooting assistance. (5 reviews)
- Users report a **difficult setup** process for Ideagen Mail Manager, particularly with compatibility and install issues. (3 reviews)
- Users experience **slow performance** with Ideagen Mail Manager, affecting file loading and saving times significantly. (3 reviews)
- Users often face **bug issues** with Ideagen Mail Manager, resulting in disrupted functionality on Outlook and MAC. (2 reviews)
- Email Delays (2 reviews)
- Users find Mail Manager **expensive** for its limited functionality and compatibility issues, impacting overall value. (2 reviews)
- Users are frustrated by the **missing functionality** in recent versions of Ideagen Mail Manager, affecting integration with local apps. (2 reviews)
- Folder Management (2 reviews)
- Limited Automation (2 reviews)

## Ideagen Mail Manager Reviews
  ### 1. Mail Manager Works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Douglas B. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Ideagen Mail Manager?**

I am a champion and advocate in my firm for Mail Manager! It makes organizing and retrieving emails seamless and simple. In seconds I can  direct and assign messages where I need them to be saved and it happens real-time in the course of receiving and sending email. I use it extensively throughout my day.

One corollary use I've found is by looking at the Status log or Dashboard, I can see where I've spent my efforts by virtue of seeing what email I have processed.

If there was a "how likely to use" scale button beyond 10, I'd click it. The product is that good!

**What do you dislike about Ideagen Mail Manager?**

I have yet to find a reason to dislike Mail Manager.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

It greatly reduces the time I spend managing my messages. No more creating Outlook folders for each project and then finding time to empty my in and sent boxes into those folders. It all happens in the moment.

  ### 2. Effortless Workflow and Outstanding Support with Mail Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mary W. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ideagen Mail Manager?**

One of the main things I like best about Mail Manager is how it helps to run our workflow smoothly.  It is easy to set up and just works away in the background with little input needed from ourselves.  The initial integration was slightly confusing but once we understood the features the rest of the set up was easy. We are a small office and we all use Mail Manager on a daily basis.  We rarely contact Customer Support but when we do we have found them to be extremely helpful and they have always been able to rectify the problem.

**What do you dislike about Ideagen Mail Manager?**

There haven't been any reasons to dislike Mail Manager to date!

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

We initially chose Mail Manager as we wanted to be able to file emails quickly and easily and Mail Manager proved this was something they did.  With all members of staff filing their own emails at the time of sending it saves time overall when looking for specific emails for projects.
An excellent piece of software.

  ### 3. Amazing Email Manager!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward H. | Information Technology Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Ideagen Mail Manager?**

I love how simple it is on filing our emails to the correct files and how easy it is to search for anything that has been filed. This is way better and more convenient than just having a shared mailbox!

**What do you dislike about Ideagen Mail Manager?**

The only thing I dont like about it is that setting it up on a new PC can sometimes be tedious. But other than that, everything is great! Customer service is amazing too!!!

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Its helping us file emails to our project folders and letting all our users be able to search for filed emails easily. We dont have to ask each user to forward an email we need to us anymore. Its amazing!

**Official Response from Maria Aksiantsiuk:**

> Hi Edward, 

Thank you for your thoughtful review from May 2023. We’re pleased to hear that you found filing and searching emails seamless and convenient, especially in comparison to a shared mailbox. It’s also gratifying to know you had a positive experience with our customer support — your feedback means a great deal to us.  

We understand that setting up a new PC can be a challenging process, and we appreciate you bringing this to our attention. Your insights have been instrumental in driving improvements. Since 2023, we’ve implemented several updates to enhance the overall user experience, and we hope these changes have made things even smoother for you.  

If you’re still using Mail Manager and would like assistance or have questions, our support team is here to help. We’d also love to hear how the platform continues to work for you.  

Kind regards,  
The Ideagen Team

  ### 4. Effortless Email Filing for Complete Project Archives

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ideagen Mail Manager?**

It solves something Microsoft has failed to provide in their core software: an easy way to file emails by project or category, firm-wide, which results in a more complete archive when the project is done.

**What do you dislike about Ideagen Mail Manager?**

We have not yet been able to jump to the new Outlook, and it seems like Microsoft is not making this easy, so not Ideagen's fault there. It still requires humans to make the right choices and actually file emails, and file them correctly. AI tools could probably improve this.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Obviously consolidating the various communication streams via email for a project in one place that is easy to find, search and archive when the project is done. This helps us achieve our record retention goals and saves us money should a claim ever be filed. It also allows project managers to track correspondence on their projects if they are not cc'd.

  ### 5. Efficient Email Management with Minor Update Glitch

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicky C.

**Reviewed Date:** December 07, 2025

**What do you like best about Ideagen Mail Manager?**

I use Ideagen Mail Manager for tracking sent and responded to emails, which helps in managing them efficiently. I like that it's an easy way to categorize emails. The feature I enjoy most is its ease of use. When I click send, it prompts me to show which folder I want to save it to, and once I select, I'm done. This feature adds to the efficiency of managing my emails. Also, the initial setup of Ideagen Mail Manager was very easy, which was a big plus.

**What do you dislike about Ideagen Mail Manager?**

Sometimes it does not work if you do a computer update, whether that be Windows or Lenovo. It should just seamlessly integrate with any updates that happen in the background.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

I use Ideagen Mail Manager for tracking emails. It solves email management, allowing easy categorization. I like its ease of use; click send, it prompts folder save, boosting efficiency.

  ### 6. Amazing Software for our needs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sheraz S. | System Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Ideagen Mail Manager?**

We are using the Sharepoint OnePlace Mail and it has streamlined all our emails into a repo according to job number which works are treat for collaborating between teams and accessing emails from clients.

Installing and integrating the software into our system was very straight forward too and is used every day by our teams to share emails.

**What do you dislike about Ideagen Mail Manager?**

The add-in itself has compatibility issues with outlook where outlook disables it automatically from time to time when the add-in is slow at outlooks startup.  I think this is more of an outlook issue than OnePlace Mail add-in

The only solution to this is to enable the add-in manually from the add-in section on outlook and it starts to work again.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

It has increased productivity by decreasing time to chase up emails from other employees from different clients.
The central repo of emails according to their job numbers has given all employees the power to act quick and efficiently to meet deadlines of projects.

  ### 7. Exceptional Support and Full Control for Email Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Ideagen Mail Manager?**

The implementation team was extremely helpful and provided everything we needed to successfully set up the software. Even in the short time we've been using it, our team has already found it valuable. While fully automated AI solutions can be useful, they aren't always the best fit. We specifically wanted a solution that would give us complete control and peace of mind when it comes to exporting and filing emails.

**What do you dislike about Ideagen Mail Manager?**

We know the new version of Outlook is on its way, but the slow pace of adoption and limited support have prevented many of our users from making the switch. Honestly, though, I had to think carefully to come up with something we didn't like.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

We've been able to find emails quicker and keep email data together with project data.

  ### 8. Efficient Email Filing, But Support Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dale M. | Accountant, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

Mail Manager is great for filing system of emails. Being able to go back years to project documents is helpful, moving documents when miss-filed is simple, creating the folders and handling the folders in SharePoint is easy. Ease of implementation and integration, support was great and friendly. The program is used daily by several staff.

**What do you dislike about Ideagen Mail Manager?**

Customer support is limited being across the world and often emails are not answered.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Problems integrating with Office 365 / Outlook updating is an ongoing, and Mail Manager seems to be relatively active in resolving the issues.

  ### 9. Unique Solution That Solved a Major Problem Effortlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Ideagen Mail Manager?**

It solves a huge problem that we have, and didn't know the product existed for years. I've not seen anything like it since either, so it's a unique solution.

We use it every day.

**What do you dislike about Ideagen Mail Manager?**

It would be nice to have the ability to create new spaces within Sharepoint directly via Outlook, rather than having to add it separately. It may also then help reduce the need to run discover file locations so often.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

We have a lot of historic project information stored on emails, and sometimes people will leave the company and we risk losing that information. This could perhaps be agreements (technical or commercial) which aren't captured elsewhere. We then have a business risk if we're to lose this information.

  ### 10. Exceptional Email Management and Superior Search Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Ideagen Mail Manager?**

There are a number of things which I find the best in this software these include but are not limited to:
- Storage of emails in a single location, across all of our employee mail boxes. 
- Ease of search functionality, upon filing, far better than the general Outlook 365 functionality.
- The set up too was incredible, a adviser sat with all the team and we ran through the installation and how it will integrate with outlook in one 1 hr call.

**What do you dislike about Ideagen Mail Manager?**

There isn't anything which stands out at this moment in time.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Integration between all team members emails, single point of access email search saving problems when individual team members are away and we cannot access there emails.

  ### 11. Email Benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky P. | Engineering Technician/IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ideagen Mail Manager?**

This tool has made email filing a priority for our team by prompting employees to file messages right away. It has also made the offboarding process much simpler, as I no longer have to spend hours sorting through years of emails that were never filed.

**What do you dislike about Ideagen Mail Manager?**

The only problem I have is with the time difference, which makes it difficult to get a quick response when I need troubleshooting help.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Organizing project-related correspondence by placing it into the appropriate project folders.

  ### 12. Streamlined email organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Ideagen Mail Manager?**

One Place Solutions is easy to set up and makes organizing emails by project a breeze. It ensures quick access to a project’s full history, regardless of who originally received the emails, this is a critical feature for collaborative projects
Customer support is great, being eager to help you when required, specially on the implementation process.

**What do you dislike about Ideagen Mail Manager?**

Archiving can feel a bit slow and is entirely manual, which can disrupt workflow.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

OPM Ideagen OnePlace helps the challenge of keeping relevant project-related emails organized and accessible across a team within the dedicated Teams channel. By allowing emails to be stored by project, it ensures everyone can quickly access the full communication history, even if they weren’t the original recipient. This improves collaboration, reduces time spent searching for information, and minimizes the risk of missing important details.

As we are using SharePoint to run our projects, there is a smoothly integration between OPM and SP.

  ### 13. Easy-to-Set-Up Solution Profiles That Save Time, Backed by Expert Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Ideagen Mail Manager?**

The solution profiles are a significant time saver and easy to set up. I also appreciate the support team in terms of their expertise and response times.

**What do you dislike about Ideagen Mail Manager?**

It may have improved over time but I find their user guides very busy and not so user friendly for our general staff. I have therefor not leveraged that part of their support materials

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Primarily used to transfer emails of importance into our document management system. When staff see how easy it is to use and that embedded metadata goes across without extra effort it removes barriers to our staff doing the right thing.

  ### 14. Essential for Tracking and Verifying Communications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Ideagen Mail Manager?**

Having a record of communication with other parties is valuable, as it provides proof of what was discussed and the specific information that was shared. This can be especially helpful when it is necessary to verify the details of an exchange.

**What do you dislike about Ideagen Mail Manager?**

It's challenging to confirm when an email has been sent after it has been filed. The email does not appear in the sent items list, but only in the filed emails section. It would be helpful to have a clear indication that the email has actually been sent.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

This tool addresses the issue of other parties denying that they received information by clearly displaying the date and time the email was sent, along with its contents. This makes it easy to verify what was sent without having to search extensively.

  ### 15. Efficient Email Filing That Keeps Everyone Accountable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert G. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

Forced to file emails means those who are bad and admin are forced to do it.

**What do you dislike about Ideagen Mail Manager?**

Recently discovered issue with filing to new locations, working with support to resolve it.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Filing large amounts of emails across our entire office.  Helps us keep to our QA requirements for filing and storing email data.

  ### 16. Centralized Access to Team Emails and Archives Boosts Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

I appreciate having access to team emails as well as archived files and correspondence. This makes it easier to stay informed and retrieve important information when needed. Its incredibly useful in reviewing older activity or picking up when a colleague is on leave

**What do you dislike about Ideagen Mail Manager?**

The absence of cloud-based access makes the experience feel restricted.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

This tool ensures seamless project handover at any stage, while also providing access to historical records directly within the Outlook environment.

  ### 17. Efficient Email Search, But Collection Setup Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sinead T. | Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

Quickly able to search emails from years past if needed by using a certain word or key phrase

**What do you dislike about Ideagen Mail Manager?**

Creating the collections is confusing and not user friendly

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Easily filing emails by job reference for future if needed

  ### 18. Ideagen One Place Solutions is a game changer for most general users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendon C. | IT Solutions &amp; Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Ideagen Mail Manager?**

Small business looks for the quick easy path, and file sync is used way to often.  The problems that arise are resolved by introducing One Place by allowing folder navigation style to users that are resistant to enbrace a true browser environment.
The use of One Place internally has also brought rapid file access across multiple sites for our management (including external client and vendor environments) thereby improving our own internal productivity, allowing us to provfide tangible benefits to clients when implementing the products.

**What do you dislike about Ideagen Mail Manager?**

Microsoft changes are rapid, and sometimes the software aspects are behind the current 365 feature releases.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Allows disengagement from native sync tool and access to multiple environments that otherwise woudl require repetitive signins.

  ### 19. Helps to make filing of emails actually happen!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ideagen Mail Manager?**

Very simple to file emails - it is a great solution.

**What do you dislike about Ideagen Mail Manager?**

Saved emails are filed under the name of who sent them not who they are to, which would be more useful for outgoing emails.
This is me being picky - it is genuinely a great solution.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Makes filing emails much quicker and easier - and therefore it gets done!

  ### 20. Seamless transition and so easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Ideagen Mail Manager?**

We had used our previous email management software for a decade so there was apprehension among some staff members when it came to replacing it with Mail Manager. A small number of us used the trial version and were suitably impressed to give it the go-ahead, and having rolled it out across the office, the transition has been absolutely seamless and everyone is finding it easy to use and extremely powerful when it comes to searching for data in emails.

**What do you dislike about Ideagen Mail Manager?**

The only real item our previous software had that MM lacks at all is the capability to search across a project folder on the server - all files, not just emails.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Filing of emails (keeping inboxes clutter free) and fast searching for key information.

  ### 21. Intuitive Project Suggestions, But Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ideagen Mail Manager?**

It's intuitive in suggesting which project to file mails to

**What do you dislike about Ideagen Mail Manager?**

I haven't had any issues but colleagues have had issues with older versions of outlook

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

It has been useful in searching through emails when taking over a job from a colleague who is off / has left the company

  ### 22. Effortless Email Navigation for Job Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

How easily I can navigate the emails related to one job.

**What do you dislike about Ideagen Mail Manager?**

Sometimes its difficult to find the associated folder to a job to file it properly.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Adding the jobs onto my tabs in the mail app to better navigate between jobs without having to open file explorer.

  ### 23. Effortless Email Organization and Clutter Reduction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Ideagen Mail Manager?**

Excellent for filing emails to project folders or SharePoint, reducing inbox clutter and making emails easier to find

**What do you dislike about Ideagen Mail Manager?**

Some users find long-term contracts inflexible and difficult to adjust if team size changes and price increases

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Saves time, improves compliance, and enhances collaboration in project-based environments (Architecture)

  ### 24. Essential Tool for Organizing and Retrieving Project Emails

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

Very useful for searching back through old emails on a project, easy to keep all emails neatly filed for different project numbers

**What do you dislike about Ideagen Mail Manager?**

Occasional technical problem and unable to use with MAC

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Being able to find details on projects easily, helps us streamline our processes

  ### 25. Works perfectly for Classic Outlook but Classic Outlook only.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiffany C. | Ineriot Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Ideagen Mail Manager?**

Following feedback only applies to Classic Outlook:
Search function easy to use
Features in the search function make it easy to find exactly what you want
works seamlessly with everyday use in terms of filing emails.
easy to distribute and locate active user
customer support is quick to respond and helpful.

**What do you dislike about Ideagen Mail Manager?**

Mail Manager on new Outlook is terrible it simply does not work.
Not compatible with Mac users
auto-deallocation function is only there for show but it will be really useful to have this feature and remove any inactive users immediately
technical support is complicated and one ticket goes through multiple people. information on the issue always seems to be missed and needs to be re-explained. It was a long process to resolve.
Seems a bit pricy for a product that works only on one software

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

filing email to track process progress and agreements. Search conversations other people may have when you're not included in the emails.

**Official Response from Maria Aksiantsiuk:**

> Hi Tiffany,   

Thank you for sharing your detailed review. It’s great to see you find the search function intuitive and efficient, and we’re glad the features make locating and filing emails straightforward. Hearing that our customer support has been helpful and responsive is also encouraging.  

Thank you for your feedback regarding compatibility with New Outlook and Mac users. Addressing these limitations is a priority for us, and we’re pleased to share that enhancements for New Outlook integration are planned for the end of Q1 2025. We also appreciate your input on the auto-deallocation function and technical support process. We’ll review these areas to improve efficiency and streamline communication.  

Your account manager will be in touch shortly with more details on upcoming updates. We're always here to help - please don’t hesitate to reach out with any further questions or needs.  

Kind regards,   
The Ideagen Team 

  ### 26. Efficient Tool for Finding Past Email Conversations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Ideagen Mail Manager?**

efficient to help me find any emails relating to previous conversations.

**What do you dislike about Ideagen Mail Manager?**

issues with finding some information, ie files attached to email threads are lost unless I find the specific email.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Time saving, organising, efficiency

  ### 27. Solid piece of software to help get the best out of Sharepoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackson R. | Information Management Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Ideagen Mail Manager?**

OnePlace is great at providing additional integration features for MS Office and SharePoint. We use the OnePlace Mail Outlook add-in every day to manage uploading emails to SharePoint. The few times i've had to deal with support I have found them responsive and easy to deal with. The platform is also flexible and can be easily adapted to your environment.

**What do you dislike about Ideagen Mail Manager?**

Some of the features in OnePlaceMail could be improved. The upload feature works very well but the ability to browse emails stored in SharePoint from within Outlook is not well implemented, rather than allowing you to browse using Outlook natively, it simply opens OnePlace within the Outlook window which reduces usability. Not a deal breaker by anymeans but could be a killer feature for us if implementation were better. We also at times experience a bug where the OnePlaceMail add-in stops working. This requires us to delete the OnePlaceMail config file for the Outlook add-in to work. A minor issue that is infrequent and easy to fix.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Allows users to more easily manage SharePoint content

  ### 28. Reliable and Easy, But Search Could Be More User-Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Ideagen Mail Manager?**

Very reliable and easy to navigate - useful for keeping records when Outlook fails. Integration with internal filing system is helpful.

**What do you dislike about Ideagen Mail Manager?**

Maybe making it a more user-friendly interface for searching content from previous emails - sometimes it's too "catch-all"

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Outlook's search function doesn't always work correctly - MailManager gives us a better alternative.

  ### 29. makes sharing and finding emails easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma B. | Head of accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Ideagen Mail Manager?**

The ability to find an email from anyone in the company past or present so seamlesly. Once set up the folders work well to file. We all use this on a faily basis across the company. It works well as iuntegrated in our normal email platform so you do not need to do anything else.

**What do you dislike about Ideagen Mail Manager?**

On occasion the filing systems are slow and we need to restart the computer. Customer support could be a little better, when we have needed help it was a bit slow.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

We realised once people had lewft the company we did not have a trail of anything they were working on or a good place to store everything. This has helped this issue and more.

  ### 30. Exactly what we were looking for

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gaëtan D. | Délégué à la Protection des Données DPD/ DPO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Ideagen Mail Manager?**

OnePlaceMail is exactly what we were looking for. Having recently switched our company file storage to SharePoint OneLine via MS365, we were looking for a tool that would quickly allow us to attach a file from this environment by email. OnePlaceMail meets this requirement exactly. We have added the saving of important emails for the company with exactly the same interface.

**What do you dislike about Ideagen Mail Manager?**

Eager to know the version compatible with the new MS365 platforms (new Outlook, new OWA, etc...)

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

The integration of files from our SharePoint Online environment was problematic, OnePlaceMail addresses our issue.

  ### 31. OnePlaceDocs Explorer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about Ideagen Mail Manager?**

OnePlaceDocs Explorer is allowing our users to browse the Sharepoint site folders like in desktop File Explorer interface. Together with its "Open With" feature it brings the availability of Desktop apps to open files in Sharepoint without downloading.

**What do you dislike about Ideagen Mail Manager?**

The recent versions of OnePlaceDocs (above the *.4.2) are missing very important functionality/feature that was available there earlier - the possibility to associate our local desktop installed apps with the certain file types using an option “Open With”.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

OnePlaceDocs is the great solutin to work with Sharepoint files uploaded there in different formats and then with associating the locally installed apps to open them directly from the website avoiding the downloading of files to some local folder. Each download takes some time and if you are working with lot of files each day then you get important saving of time and enhancement of work efficiency.

  ### 32. Thank God for Mail Manager!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maleela J. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2024

**What do you like best about Ideagen Mail Manager?**

The way Mail Manager forces the user to make a decision about filing the email makes team compliance a breeze. I deployed MM with my company after having used it at a previous organisation to get rapid wins with organisation and accessiblity for my team during a period of change. The learning curve is minimal and it's been a Godsend on multiple occassions during staff disruptions in particular.

**What do you dislike about Ideagen Mail Manager?**

More time prior to implementation considering the best set up for the unique business application.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Search functionality. Reduction in the need to CC when working across projects. But most importantly access to emails during staff absences or changes, coupled with the search functionality makes things a lot easier to manage.

**Official Response from Maria Aksiantsiuk:**

> Hi Maleela, 

Thank you for taking the time to share your feedback on Ideagen Mail Manager. We're pleased to hear that you found the email filing process helpful for team compliance and that it has been beneficial in maintaining organization and accessibility during staff changes. It's also great to know that the search functionality and the ability to access emails during team disruptions have made an impactful difference for you. 

Thank you for your insight about dedicating more time prior to implementation for tailored setup. This is valuable feedback, and we’ll certainly consider how we can further support businesses during the onboarding phase.  

If you have any further questions or need assistance, please don’t hesitate to reach out to our Support Team or your Account Manager. We're here to help! 

  ### 33. Been using for years

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Ideagen Mail Manager?**

We  have been using Mail  Manager for over  10 years now. It has massively helped with organising and filing our emails, which is ever more critical with the increased volume of messages received these days. It has proven invaluable in the past in locating important business e-mails / attachments,

**What do you dislike about Ideagen Mail Manager?**

we think that sometimes the centralised admin / controls seem not to work as intended which can result in some users being out of  sync in terms of unifying the way items are stored.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

historically we printed out emails then filed them. Since using MM. we have massively reduced the printed extent, and have almost instantaneous access to any filed emails.

**Official Response from Maria Aksiantsiuk:**

> Hi Scott, 

Thank you for sharing your thoughtful review back in May 2023 and for being a loyal user of Mail Manager for over a decade. It’s fantastic to hear how our solution has helped you stay organized and efficiently manage your email volume. 

Regarding your feedback on the central admin controls, we truly appreciated you highlighting this. Ensuring a consistent experience for all users remains a key priority, and your input has contributed to ongoing improvements since then. If you’re still using Ideagen Mail Manager and have any questions or need further assistance, our support team or your account manager would be happy to help.

Kind regards,  
The Ideagen Team

  ### 34. The perfect fit for our 365 solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Ideagen Mail Manager?**

Allows us to save emails easily from Outlook straight into our case management system (we are a busy in house team). Oneplace does not require any upkeep or admin.

**What do you dislike about Ideagen Mail Manager?**

It can occasionally be a little slow to load our Sharepoint file structure. Lack of ability to save emails and attachments simultaneously as separate files.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

solving the problem to quickly save emails into our case management as a usable file format. Also lots of metadata for case analytics (previous software used saved emails as pdf's with no metadata)

  ### 35. Real One Place Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Ideagen Mail Manager?**

The platform's intuitive and user-friendly interface, which makes it easier to use

**What do you dislike about Ideagen Mail Manager?**

A bit struggled for initial learning but not hard

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Outlook email sorting is great

  ### 36. Great tool for quickly & easily saving our eMail orders to SharePoint from within Outlook

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Ideagen Mail Manager?**

Seamless integration into M365, i.e. Outlook and Teams/SP Online to best archive our orders in an easy way, so that we can filter and find them later on within seconds...We should use it even more and roll out to more users once we find more use cases in our company.

**What do you dislike about Ideagen Mail Manager?**

With the possiblity to now also save/archive several eMails at a time in one go, I don't see any more negative points at the moment.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

For Jsox reasons we must archive all orders, including the ones via eMail, and with this tool it is easy to archive them in a way to easily find them again for review reasons...

  ### 37. Great time saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul A. | MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Ideagen Mail Manager?**

Easy to use and works great on mobile too.

**What do you dislike about Ideagen Mail Manager?**

Can take a few seconds to open when saving documents

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Savings email attachments and emails to sharepoint saves loads of time

  ### 38. Fantastic SharePoint & Outlook integration software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Ideagen Mail Manager?**

I have used a number of mail to SharePoint integration software apps during my professional career, most of which either simply failed to perform as advertised, or they were cluncky and awkward to use.  Not OnePlace Mail (As I knew it when I orginally purchased this product).

This software is the most user friendly that I have ever used.  Further, the OnePlace support desk is A1.
I highly receommend this product.

**What do you dislike about Ideagen Mail Manager?**

A working knowledge of IT is required for some parts of the installation and implementation processes.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Email storage and retrieval

  ### 39. An Excellent Bit of Kit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Simon H. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Ideagen Mail Manager?**

The best aspect of Mail Manager is the ease of access for historic emails that Mail Manager has saved, meaning I can easily and quickly access conversations and project information that I wasn't part of to help bring me up to speed.

**What do you dislike about Ideagen Mail Manager?**

I find the Keyword search can be a bit clunky with which emails it brings up when searching for multiple words/phrases as it seems to prioritise one word over the other

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Ideagen Has helped us in the past with setting up new mail manger folders/connections for when we have set up new servers and or offices

**Official Response from Maria Aksiantsiuk:**

> Hi Simon,  

Thank you for sharing your insights! 

We’re glad to hear that Ideagen Mail Manager makes it easy for you to access historic emails and quickly get up to speed on conversations and projects.  

We appreciate your comments re the keyword search. Your comments are passed on to our product team to investigate keywords prioritization options. Thanks for letting us know! 

  ### 40. Great product. Just get it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Ideagen Mail Manager?**

This solution really helped us get our document management system up and running smoothly. It works great with our current office software, so our team can do everything they need to without jumping between different programs. I'd honestly recommend it to any company looking for a simple but effective way to manage their documents.

**What do you dislike about Ideagen Mail Manager?**

Not too much if anything to dislike right now. We've not had any issues, using the applicaiton.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Users disliked having to jump about applications just to store in SharePoint.

  ### 41. Solves our email filing issues, but I expected a bit more

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Ideagen Mail Manager?**

Relative ease and speed of filing emails.

**What do you dislike about Ideagen Mail Manager?**

Setting up email directories. Finding emails. Not compatible with the new Outlook

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

For everyone in the office to file emails in the same place

  ### 42. Good email solution to project centric growing pains

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nat L. | Creative Design Senior Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Ideagen Mail Manager?**

Helpful with compliance at a state government level to ensure we are properly archiving things that might be FOIA requested in the future. Helps automate things that might get missed by users by themselves. Easy to use once you get it integrated, which can be difficult depending on what system you use.

**What do you dislike about Ideagen Mail Manager?**

The customer support is not the greatest, and if the employee is not properly educated on the system, or doesn't use it with regularity, things can get lost or filed in a way that is not helpful.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Working in a government agency is full of red tape and obstacles. Oftentimes, an employee is in charge of incoming FOIA requests, as well as their own typical job duties. This means that anything that can be automated, or streamlined can save hours of extra work. Having an effective mail manager to help keep all emails that might be needed properly organized and archived can also prevent potential lawsuits from FOIA requesters.

**Official Response from Maria Aksiantsiuk:**

> Hi Nat,  

Thank you for your thoughtful review. We're glad to hear that Ideagen Mail Manager has been useful for meeting compliance requirements and automating tasks to ease your team's workload. In regulated and fast-paced environments, streamlining processes is essential, and it’s rewarding to see our tools support your efficiency. 

We’re sorry to hear about the challenges with customer support, employee training, and tool adoption. We truly value your feedback and want to assure you that your comments have been passed on to the relevant teams to help us improve and provide a better experience. 

If you have questions or need assistance, our support team and your account manager are here to help. Thank you for trusting us to support your work. 

Kind regards,  
The Ideagen Team 

  ### 43. Great software, slow response from support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Leo M. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Ideagen Mail Manager?**

The ability to file emails and find them using the search tool

**What do you dislike about Ideagen Mail Manager?**

It should be better at predictive filing locations and auto filing.  It should be able to file ALL associated emails automatically when filing a single email

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Finding emails from project managers after they leave and being able to quickly find all emails for a project even if I am not copied.

**Official Response from Maria Aksiantsiuk:**

> Hi Leo,  

Thanks for sharing your opinion on Ideagen Mail Manager! 

It’s great to hear that the filing and search features are working well for you. We appreciate your suggestion on predictive and auto-filing improvements. Your comments have been passed on to our product team.  

  ### 44. cross office and project organisation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Felix T. | Senior Fire Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Ideagen Mail Manager?**

I use mail manger along with other employees to help organise multiple projects spanning multiple people often in different locations.

**What do you dislike about Ideagen Mail Manager?**

File saving across sharepoint and one drive is not quite as intuative to set up as it could be, though it's simple once set up.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

saving emails to shared files which can be accessed across the organisation in different offices and accessed uniformly

**Official Response from Maria Aksiantsiuk:**

> Hi Felix,  

Thanks for sharing your experience with Ideagen Mail Manager!  

It’s wonderful to learn that you find Ideagen Mail Manager useful for organizing projects with your team, even when you’re in different locations, and that it helps with saving emails to shared files for uniform access.  

We appreciate your comments about file sharing across SharePoint and One Drive and we are happy to learn that you feel more at ease with it now. Thanks for your feedback! 

  ### 45. It works well with Outlook.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Ideagen Mail Manager?**

It is easy to file emails to sharepoint and also to move emails to different locations.

**What do you dislike about Ideagen Mail Manager?**

For my work I create a lot of locations, so I wish it could handle more locations.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Filing emails and finding emails is a lot easier with Mail Manager.

  ### 46. Mail Manager G2

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Ideagen Mail Manager?**

Simplifies filing of emails by learning paths of email trails.

**What do you dislike about Ideagen Mail Manager?**

We have recently had issues in our office where file's were disappearing periodically so emails couldn't be filed.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Allows emails to be easily filed into instruction folders. We previously had another filing system, which worked in the same way but required more the user to add a file reference to be added. This is much easier with Mail Manager.

**Official Response from Maria Aksiantsiuk:**

> Hi there, 

Thank you for sharing your valuable feedback about Ideagen Mail Manager. We love to hear that you appreciate how it simplifies email filing by learning paths and makes organizing emails into instruction folders easier. It's wonderful that our solution has streamlined what used to be a more manual process for you. 

On the note of disappearing files, we’re sorry to hear about the inconvenience. Input like this is incredibly helpful as it allows us to refine and improve. If this issue persists, our support team or your account manager would be happy to assist in identifying and resolving it quickly. 

We’re committed to ensuring Ideagen Mail Manager continues to deliver value and efficiency for your team. If you have any other questions or need further help, don’t hesitate to reach out. 

Kind regards,  
The Ideagen Team 

  ### 47. Decent mail filing software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Ideagen Mail Manager?**

As an engineering company, Mail Manager helps keep emails from all our staff filed into specific locations for projects to make it easier for collaboration & future reference.

Support is quite respnsive also which is a big plus when we're in need of help & the online documentation is quite extensive covering most of the answers we're seeking

**What do you dislike about Ideagen Mail Manager?**

It would be great if there was an integration with Outlook web and not reliant on an installation client

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Email collaboration & filing between users for various projects

**Official Response from Maria Aksiantsiuk:**

> Hi there,  

Thank you for sharing your experience with Ideagen Mail Manager. We're glad to hear how the solution helps your engineering team enhance collaboration and organize emails efficiently for project work. We’re also pleased that our responsive support and comprehensive online documentation have been valuable to you. 

Thank you for your feedback on the Outlook integration. We’re excited to share that we are currently working on enhancing this integration, with a planned release by the end of Q1 2025. Suggestions like yours help us focus on areas where improvements can make a meaningful difference for our users. 

Ideagen Mail Manager is designed to support your team’s needs, and we’re committed to finding new ways to enhance its functionality. If you have further suggestions or require assistance, please feel free to reach out to our support team or your account manager. 

Kind regards,  
The Ideagen Team 

  ### 48. Ease of Use, Management, license require more attention

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohamed E. | Network Security and System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Ideagen Mail Manager?**

Ease of usage and emails can be organized into folder

**What do you dislike about Ideagen Mail Manager?**

license management and usage reports require more customization

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

archiving emails into files server which can be easily backup and organize the emails, our firm is a construction company which works in a lot of project using mailmanager help employees organizes their emails effectively

**Official Response from Maria Aksiantsiuk:**

> Hi Mohamed,  

Thank you for sharing your insights on Ideagen Mail Manager with other buyers! It’s great to hear that you find the solution easy to use and appreciate how it helps organize emails. We’re glad it’s making email archiving and management more efficient for you and your team.  

We appreciate your feedback on license management and usage reports needing more customization. Your suggestions are important, and we’re continuously looking at ways to improve and refine our service to better serve your needs.  

If there’s anything else we can assist with, don’t hesitate to get in touch with our Support Team or your Account Manager. We’re always here to help and ensure you get the most out of Ideagen Mail Manager. 

  ### 49. Great Customer Service, and Good Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Ideagen Mail Manager?**

The autp reminder to save has saved me countless times from sending emails not ready to go out. Also the ability to quickly store away emails to keep outlook clean and clear.

**What do you dislike about Ideagen Mail Manager?**

The install process with the new outlook does not always appear. I would like it if they worked closer with microsoft to keep the install and add in visisble and one click install.

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Email organization and back up

**Official Response from Maria Aksiantsiuk:**

> Thank you for sharing your experience with Ideagen Mail Manager! 

We’re happy to hear that the auto reminder has saved you from sending unfinished emails and that you like the email storage feature. Mail Manager is all about making email management easier and we’re glad it serves you well. 

Thank you for your suggestions regarding the installation process. We appreciate it and are working on making improvements. 

Kind Regards,  
The Ideagen Team 

  ### 50. Oneplace Mail is EASY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Ideagen Mail Manager?**

Being able to save my Emails and the attachments to sharepoint has been a game changer for our buisness. 
We use it for project managing and save Emails about jobs to a specific job folder in sharepoint.

**What do you dislike about Ideagen Mail Manager?**

There's nothing that I dislike about Oneplace Mail

**What problems is Ideagen Mail Manager solving and how is that benefiting you?**

Saving Emails



- [View Ideagen Mail Manager pricing details and edition comparison](https://www.g2.com/products/ideagen-mail-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+13%3A23%3A03+-0500&secure%5Bsession_id%5D=c4982cc6-0fea-4674-bc5f-545a29e4dbfa&secure%5Btoken%5D=4b5e35d9e9d2a5a8ed8706ecb5bb15982875704b27b05d4011f3ee3597463ea1&format=llm_user)
## Ideagen Mail Manager Integrations
  - [FX File Explorer](https://www.g2.com/products/fx-file-explorer/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)

## Ideagen Mail Manager Features
**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

## Top Ideagen Mail Manager Alternatives
  - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) - 4.6/5.0 (1,251 reviews)
  - [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) - 4.8/5.0 (1,234 reviews)
  - [Missive](https://www.g2.com/products/missive/reviews) - 4.7/5.0 (839 reviews)

