Products

Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out. By integrating and co

Ceritek Sarl is a consulting and services company specializing in the design, production, and maintenance of innovative solutions for contact centers. With over 20 years of experience in customer relations and contact center management, Ceritek provides brands with methodologies, tools, and expertise to deliver rich and engaging customer experiences across various devices, channels, and platforms. Key Features and Functionality: - Omnichannel Interaction Management: Ceritek offers solutions t

Randstad Engineering is a provider of comprehensive engineering services and solutions, dedicated to assisting businesses across various industries in overcoming complex engineering challenges. With nearly 30 years of experience, Randstad Engineering offers expertise in the design, development, and testing of embedded software, electronic products, engineering applications, test equipment, and simulation tools. Their services are tailored to meet the evolving needs of clients, ensuring agility a

Grypp is a UK-based technology company specializing in visual engagement solutions for contact centers with a mission to help customer service, sales, and support teams Unite through Sight - transforming conversations into faster resolutions, stronger relationships and new revenue opportunities. Built to overcome the limitations of voice-only interactions, Grypp combines live video, co-browsing, secure file sharing, real-time document collaboration, e-signatures, ID verification, compliance chec

BrandLume is the Amazon of Agencies | A global online shop for all Digital Marketing, Branding & Website services| Enjoy Up-front Wholesale Prices + No Long-term Contracts No more dealing with different branding, SEO, PPC, SMM, PR & Website agencies. Take care of it all in one place & at a fraction of the usual cost! The more you compare the better we fair, so visit our site & see why we have a 96% client retention without any contracts! Enjoy simple amazonified process, upfron

3C Plus offers a comprehensive cloud-based communication platform tailored for small and medium-sized contact centers, enabling businesses to enhance their customer interactions without the need for substantial infrastructure investments. By leveraging cloud technology, 3C Plus provides a suite of tools that facilitate efficient communication through both voice and text channels, ensuring seamless integration and scalability. Key Features and Functionality: - Voice Tools: - Automatic Di

Tactful Engage is an advanced customer service platform designed to deliver seamless, personalised support across voice, digital, and social channels. By centralising customer interactions into a unified inbox, Tactful Engage boosts agent productivity and ensures consistent, high-quality service. With powerful AI-driven automation, routing, and self-service tools, the platform empowers businesses to modernise contact centres and enhance customer experiences. Key Features: 1. Unified Omnichannel

Freehold OS is a high-speed, automated property management platform purpose-built for independent landlords and global tech entrepreneurs who want to self-manage their real estate portfolios without paying property management fees. Designed to eliminate administrative middleman friction, the system condenses routine property management tasks into a effortless fifteen-minute monthly routine accessible from anywhere in the world. The software centers on an intelligent document ingestion engine th

evo360 is a debt collection and credit recovery platform built in Brazil for creditors that run their own collection (banks, credit unions, fintechs, receivables funds, utilities, education, land developers, condominium guarantors and benefit administrators), for collection agencies, BPOs and contact centers that collect for several creditors, and for law firms that take a portfolio from amicable collection to litigation. It is designed for operations with 30 or more agent seats. The creditor's

Ripcord is disrupting the $62 billion document intelligence space with its cutting-edge Document Intelligence as a Service™ (DIaaS) platform. Using advanced robotics, machine learning, and generative AI in a cloud-based platform, Ripcord digitizes, ingests, classifies, and intelligently extracts and summarizes data from paper and digital records, making them accessible and actionable to enterprise users. Founded in 2015 out of NASA research, Ripcord is backed by the world's leading investors inc

DinamikCRM is a comprehensive cloud-based Customer Relationship Management platform designed to streamline business operations by integrating various workflows into a single, user-friendly interface. It offers a suite of tools that enable businesses to manage customer relationships, sales processes, and support services efficiently, eliminating the need for multiple disparate applications. Key Features and Functionality: - Customer Relationship Management: Efficiently manage leads, existing c

MEET AMTO CONTRACT IQ 👋 - The Ultimate Contract Review Solution Say goodbye to sluggish contract reviews. Our automated, no-code solution accelerates contract reviews, enabling you to focus on what matters most. Amto has been trained on millions of data points and understands contract trends and industry standards. Our USPs: 1. Tap into a vast database of anonymized negotiated contracts for strategic advantage. 2. Immediately assess any contract’s strengths and weaknesses. 3. Leverage a vast

Belsmart is a cloud-based outbound dialer and contact center platform built for sales teams, BPOs, and high-volume calling operations. It combines power, parallel, preview, and manual dialing modes on one platform, so teams can match dialing speed to list quality and conversation value. The platform connects natively with CRMs including HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales — providing two-way sync, agent screen pops with full contact history, automatic call logging, and disp

Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is hosted in the cloud, eliminating the need for on-premises hardware and reducing maintenance and management overhead. Users can access their phone system from anywhere with an internet connection. Microsoft Teams- Microsoft Teams Phone is rapidly becoming the go-to solution for businesses looking to

Your customers expect excellence every time they interact with your organization. Our Business Process Automation services provides a more intelligent foundation for improving customer-facing processes. Blending people and work together with greater precision, SYLVERSYS’ BPA Consultants apply the proven communications technologies and practices that contact centers use to optimize processes for interaction management and customer service.

AI-based tool to summarize contracts. It presents the agreements as one-page extracts, so they are easy to review and analyse. Your summaries are stored in a convenient repository, which you can filter by date, sides, contract types and tags. Try now: 20 free attempts, no card required. Save time: 5 seconds to get the result, no demo-calls etc. Save money: $30 / month, 150 times more cost-effective than hiring a lawyer. Share quickly: send or print your summaries in a click.

SenderSignal is a real-time email deliverability and sender reputation monitoring platform designed to help businesses detect and resolve email infrastructure issues before they impact inbox placement. It continuously monitors IP addresses and domains for blacklist listings and reputation changes while providing visibility into critical email authentication and infrastructure components such as SPF, DKIM, DMARC, DNS, and TLS. SenderSignal provides timely alerts and actionable insights through in

caisy is a next generation headless content management system equipped with many user-friendly features to make content management easy. A CMS built to simplify the lives of developers, marketers, editors and anybody who works with content. Store and organize all your digital content and assets, switch between different projects easily and publish on any device. Including localization and scheduling of content, rich text and image editor, a component system, collaboration features and more.

Futurecalls Technology Pvt Ltd offers a comprehensive suite of IT and project consultancy services, specializing in voice and contact center solutions. Their offerings are designed to enhance customer service experiences and streamline communication channels for businesses across various industries. Key Features and Functionality: - Voice and Contact Center Solutions: Futurecalls manages and deploys AVAYA IPO installations and AVAYA CM solutions, serving as an Emerald partner for AVAYA. They a

InfoCenter's ATLAS® is a comprehensive Subscription Management SaaS solution designed to streamline the entire customer lifecycle, from lead generation to revenue realization. Built on the ServiceNow platform, ATLAS® integrates critical business processes and data management, enabling organizations to market, quote, order, bill, reconcile, fulfill, support, and analyze customer interactions seamlessly. Key Features and Functionality: - Marketing Automation: Manage campaigns and track leads ef