Agility Hosted Telephony

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Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is hosted in the cloud, eliminating the need for on-premises hardware and reducing maintenance and management overhead. Users can access their phone system from anywhere with an internet connection. Microsoft Teams- Microsoft Teams Phone is rapidly becoming the go-to solution for businesses looking to simplify their communications and Operator Connect is the perfect addition to enhance your Team’s experience. With its seamless integration, Operator Connect streamlines your Teams calling capabilities and maximises your return on investment. Contact Centre as a Service (CCaaS): CCaaS is a cloud-based contact center solution that enables businesses to manage their customer interactions through various channels, such as voice calls, emails, chats, and social media. CCaaS platforms provide features like call routing, agent management, analytics, and customer relationship management (CRM) integration.

Simplicity Vehicle and Fleet Telematics

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We provide vehicle telematics and vehicle CCTV systems for Ireland and UK fleets which cover any size vehicles for any size fleet. The fleet management industry is experiencing rapid growth and is increasingly becoming essential for businesses with fleets of various scales. Our solution gives you much more than merely tracking and tracing. Our fleet solutions are designed to also help the driver. Go beyond knowing when, where, and how a vehicle was driven, support your teams in the field with the right tool to make their jobs easier. You’ll be up and running within one day, without any IT installation and you’ll start saving money from day one.