Grypp

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Grypp is a UK-based technology company specializing in visual engagement solutions for contact centers with a mission to help customer service, sales, and support teams Unite through Sight - transforming conversations into faster resolutions, stronger relationships and new revenue opportunities. Built to overcome the limitations of voice-only interactions, Grypp combines live video, co-browsing, secure file sharing, real-time document collaboration, e-signatures, ID verification, compliance checks, and in-session payments into one seamless, cloud-based platform. Trusted by global enterprises, leading BPOs, and customer-first brands across industries such as Financial Services, Banking, Insurance, Automotive, Telecommunications, Retail, Healthcare &, Travel & Hospitality, Utilities, SaaS & Technology and Property Management, Grypp consistently delivers measurable impact including reduced Average Handle Time, improved First-Contact Resolution, boosted CSAT & NPS and higher conversion rates through smarter upselling and cross-selling. Designed for rapid deployment and intuitive adoption, Grypp works as a standalone solution or integrates seamlessly with existing software. A public API makes it easy to embed visual engagement features directly into CRMs, contact center platforms or service workflows - no heavy lifting required. Customers can connect on any device - computer, tablet, or mobile - by simply clicking a link, with no installation needed. With proprietary, patented technologies ensuring security, scalability, and compliance (ISO 27001, SOC 2 Type II, GDPR, HIPAA, PCI DSS), Grypp enables organizations to deliver secure, scalable, and exceptional customer experiences, while reducing costs and increasing efficiency.