---
title: Belsmart Reviews
meta_title: 'Belsmart Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Belsmart works for a business like yours.
date_modified: '2026-09-23'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Belsmart Reviews
**Vendor:** Beltalk Solutions  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Belsmart
Belsmart is a cloud-based outbound dialer and contact center platform built for sales teams, BPOs, and high-volume calling operations. It combines power, parallel, preview, and manual dialing modes on one platform, so teams can match dialing speed to list quality and conversation value. The platform connects natively with CRMs including HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales — providing two-way sync, agent screen pops with full contact history, automatic call logging, and disposition-triggered workflows that eliminate manual data entry. Built-in compliance tools include TCPA and GDPR checks, DNC scrubbing, consent verification, and calling-window enforcement at dial time, alongside caller ID management and spam-label remediation to protect answer rates. Belsmart also supports AI voice bots and IVR for reminders and lead qualification, plus SMS and WhatsApp Business messaging for multichannel follow-up — backed by call recording, real-time analytics, and QA monitoring. Belsmart serves outbound teams in real estate, financial services, insurance, solar, home services, IT services, and BPO call centers. It's fully cloud-based with no hardware requirements, designed to increase live conversations per agent hour while keeping every call compliant and logged.






- [View Belsmart pricing details and edition comparison](https://www.g2.com/products/belsmart-2026-09-21/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+19%3A06%3A04+-0500&secure%5Bsession_id%5D=5d49c43b-06a8-4d67-987f-abe765cc229e&secure%5Btoken%5D=dfd0bef148d53e44f687518cdb9e90a50bf5c1fd91e0a9b0edb2de4728467c85&format=llm_user)

## Belsmart Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Channels**
- Voice
- Social
- Live Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Functions**
- Call Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

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