Products

Email Tracking is a Zendesk add-on that allows checking if and when one's emails were opened. The plugin automatically assigns tags and updates custom fields in tickets that were opened. As a result, users can create identify tickets that need a follow-up in a matter of seconds. Email Trackings adds a ticket sidebar with the timeline of ticket opens, including the device from which it was read. Users can set real-time notifications and automatic follow-ups for unopened tickets. The statisti

Ekdesk Case Manager makes it easy to prepare complete, discovery-ready documentation of workplace issues.

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

ZenDevX is a NoCode Web-App development platform that helps software developers to develop Enterprise grade web applications like ERP, CRM or any kind of SaaS products and Complex REST API without writing a single line of code, while finally generating Source Code in multiple Programming languages like PHP, Laravel, ReactJS, NodeJS, Angular, Dot Net Core or DJango, for further Customization or deployment to Client’s server without any platform binding.

Deal-Conversion platform for SMEs. Send your proposals, track them, and uncover deep insights on why deals are lost.

Pangata, a cloud-based software development for storage, display, and management of business information. Pangata enables users to create customized mobile apps without writing code. Pangata features high-level customizations and rule-based actions for quick building of mobile and web apps. Pangata easily integrates with G Suite, ConnectWise, ZenDesk, and more.

DragonGlass connectors provide instant connectivity and data extraction capability to a variety of data sources ranging from SaaS platforms like ServiceNow, SalesForce, ZenDesk, Confluence, Jive, Jira, and Google Drive to on premise data sources like SQL databases, file repositories and blockchain platforms like Ethereum and Swirlds. In addition the platform also contains a Web crawler that can be easily configured by an end user to extract web content from any external web site.

InsiteChat.ai is a no-code AI chatbot platform that lets businesses train custom chatbots on their website, docs, and files in under 5 minutes — no coding required. Built for SaaS, e-commerce, and service businesses that want to automate customer support without enterprise budgets. What sets InsiteChat apart: • WhatsApp BYOK (Bring Your Own Key) — connect your own Meta WhatsApp Business credentials and pay Meta directly with no per-message markup. Most competitors route through a Business Solu

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

Web-based accounting software for small business and freelancers.

Zendera is a transportation management system (TMS) purpose-built for food and beverage wholesalers in Europe. Proven across the Nordics, 0% churn, built on 2,000+ hours of fieldwork. The platform covers the full delivery chain, from planning and terminal operations to the driver app, receiver experience, and reporting.

OurPeople is a revolutionary mobile communication platform that is disrupting the Human Capital Management (HCM) industry. Companies struggle worldwide to actively communicate with their Non-Desk Employees.

SupportifyGPT is an AI-first help desk for small and growing teams that automatically answers customer questions from your own knowledge base, set up in minutes, priced per flexible seat, at a fraction of the cost of Zendesk, Freshdesk, or Intercom.

Your job is not to develop supervisory tools ... MonitorPack Guard, Asset and SNMP MonitorPack are freeware agents that you can use without any limitation to supervise all your applications & peripherals, create alerts and automated actions, consolidate your inventories and dynamically interface with the free versions of Zoho Desk or Zendesk to process your tickets.

Roby is a smart ticketing solution designed to simplify task management, deflect repetitive requests, engage remote employees, and provide insightful information, and it's unique because it can: * automate your repetitive tasks such as employees’ QAs * automatically resolve requests and learn from them to take predictive actions * act as a stand-alone ticketing system or integrate with tools companies already use like Zendesk, Jira, or Samanage

WorkJam is the leading employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Risotto is an AI-powered IT support platform that integrates directly into Slack, automating routine IT workflows and SaaS provisioning. By instantly resolving common IT tickets, granting secure software access, and providing seamless connections to existing knowledge repositories, Risotto significantly enhances productivity, accelerates response times, and reduces the manual workload on IT teams. Designed specifically for modern businesses leveraging Slack, Risotto integrates effortlessly with

Lovestock & Leaf is a leading developer of advanced applications designed to enhance the Zendesk customer experience platform. With over 12 years of partnership with Zendesk, they have developed some of the most popular apps in the Zendesk marketplace, including 5-star rated Quickie, Lovely Views, and Sticky Notes. Their solutions are trusted by thousands of high-profile customers such as Netflix, Uber, Slack, Mailchimp, Xero, Deliveroo, and Cloudflare. Key Features and Functionality: - L