RegDesk Reviews & Product Details

I love that the advanced searches keep my results (across multiple modules) until I clear them. I also really like the decision trees in the CCP module. I appreciate the RegDesk team that works directly with us—Dea and Nevena in particular. They are incredibly helpful and always quick to respond to my questions. The ability to report issues right from the main screen is also very helpful. The ability to upload documents directly from the DCT module instead of having to leave and utilize the DMS is incredibly helpful to streamline work. Review collected by and hosted on G2.com.

The signature box doesn’t let me save a “written” signature for future use, which is frustrating. I also wish the decision trees could be customized and inserted manually for regions where they aren’t already applied. Review collected by and hosted on G2.com.

What I like most about RegDesk is how it removes a lot of the manual effort involved in tracking global requirements. Rather than juggling spreadsheets and updates coming in from different regions, everything is centralized in one place and easy to follow. That makes it much simpler for our team to stay on top of changes across markets without anything slipping through the cracks. The team is also very responsive to feedback and open to incorporating improvement ideas, which makes the platform feel like it’s continuously getting better. Review collected by and hosted on G2.com.

One limitation is that device registration alerts don’t yet support all countries. This leaves some gaps in coverage, so we still have to monitor certain regions manually to make sure nothing gets missed. I also wish the change control module offered more flexibility for customizing decision trees, as that would make it easier to align the workflow with our internal processes. Review collected by and hosted on G2.com.

RegDesk stands out for its adaptability in a constantly evolving regulatory landscape—something that is notoriously difficult to execute well. I've used RegDesk every day for one year and can confidently confirm that the system is easy to use. Their ability to evolve with industry changes makes them a role model among regulatory intelligence platforms. Additionally, the RegDesk team is a pleasure to work with: consistently professional, responsive, and open to feedback. Their collaborative approach fosters a strong partnership and ensures that our needs are heard and addressed. Review collected by and hosted on G2.com.

There are occasional challenges with mass data loads that can lead to confusion within our internal teams. However, this issue is more reflective of our internal data management processes than a flaw in RegDesk’s system. Overall, there is very little to dislike about the platform or the team. Review collected by and hosted on G2.com.

Their ease of use for accessing data both on the RIM/registration tracking side as well as the Regulatory Intelligence is so easy to find what is needed for a country and export a report. They have also been extremely supportive and responsive to all of our needs, making it feel like we are their only customer. Review collected by and hosted on G2.com.

Integration with their backend support of jitterbit was rough, but they recently switched integration support and it is going much better! Review collected by and hosted on G2.com.

RegDesk support is truly amazing! The team is not only quick to respond but also thorough and fully engaged with us every step of the way. Their attention to detail, whether it’s patching, release notes, or update documentation, makes a big difference, especially in helping us with software validations and compliance. Having this kind of reliable, thoughtful support gives our team confidence and peace of mind. Review collected by and hosted on G2.com.

While a less experienced software validation team may find patching cycles, bug fixes, and updates overwhelming, a more mature team recognizes these as manageable tasks and embraces documentation as a powerful tool for efficiency and consistency. Review collected by and hosted on G2.com.

Comprehensive, user-friendly tool that consolidates all regulatory affairs processes in one place.

Excellent support provided by real experts that add value to our business. Review collected by and hosted on G2.com.

The is no negative point for this tool. We call it our "Santa Claus gift" because my company aquired it in December Review collected by and hosted on G2.com.

The User Interface is very engaging for new users of RegDesk RIMS. Many users reported enjoying the map view for regulations and regulatory intelligence alerts. Review collected by and hosted on G2.com.

We could not perform our own import of products and tracking data into the system. We needed a lot of vendor support to get the data worksheets formatted to be imported into the system without errors. Review collected by and hosted on G2.com.

RegDesk is easy to deploy, entirely web-based with streamlined user access management. Its UI is intuitive which makes training users simple. Its modular structure reduces complexity for folks working on specific topics, which may not relate to the work of another colleague -- for example, Regulatory Intelligence and market access requirements appear in one module, while tracking submissions is in another. Additionally, tracking postmarket "where-can-I-ship?" elements is simple and straightforward with a SKU and country-code database. Review collected by and hosted on G2.com.

Our firm's use case is slightly different than what most RegDesk customers would be looking for, however the team were highly responsive in clarifying our needs and then engaging with additional experts to add the regulatory intelligence information we had requested. This did take a little bit of time up front, but the RegDesk team were professional and very supportive. Review collected by and hosted on G2.com.

RegDesk has several outstanding modules for the regulatory affairs professional and more so the medical device industry. Review collected by and hosted on G2.com.

I cannot think of any downsides, we had great support when integrating with other systems. Review collected by and hosted on G2.com.